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Nortel 2201, Installing And Using

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39

Installing and Using the Nortel Networks Wireless LAN Mobile Adapter 2201

 

Chapter 4
Troubleshooting

Verifying the Driver

Windows 2000

1

Right-click “My Computer” icon on the desktop and choose “Properties.”

2

Select “Hardware” tab and click “Device Manager.” Open “Network 
adapters.” You should see your Mobile Adapter 2201 in the list. Right-click 
this Mobile Adapter 2201 and choose “Properties.”

3

From the “Device status”, you should see the line “This device is working 
properly.” If, instead, you see error messages displayed, please remove this 
Mobile Adapter 2201 (right-click this Mobile Adapter 2201 from the 
“Network adapters” list and choose “Uninstall”). Restart your PC and go 
through the installation process again. 

Windows XP

1

Click Start>Control Panel> System.

2

Select “Hardware” tab and click “Device Manager.” Open “Network 
adapters.” You should see your Mobile Adapter 2201 in the list. Right-click 
this Adapter and choose “Properties.”

3

From the “Device status”, you should see the line “This device is working 
properly.” If, instead, you see error messages displayed, please remove this 
Mobile Adapter 2201 (right-click this Mobile Adapter 2201 from the 
“Network adapters” list and choose “Uninstall”). Restart your PC and go 
through the installation process again.

Summary of Contents for 2201

Page 1: ...Part No 214695 B April 2004 4655 Great America Parkway Santa Clara CA 95054 Installing and Using the Nortel Networks Wireless LAN Mobile Adapter 2201 Release 1 1 0 0 ...

Page 2: ...on To assure continued compliance example use only shielded interface cables when connecting to computer or peripheral devices Any changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate this equipment This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may n...

Page 3: ...f the allowable frequencies as listed in the table the user should cease operating the product and consult with the local technical support staff responsible for the wireless network This device is restricted from operating in ad hoc mode using channels in the 5GHz bands in the European Community Ad hoc mode is direct communication between two client devices without an Access Point European Commun...

Page 4: ...h dieser diese dieses Radio LAN device in Übereinstimmung mit den grundlegenden Anforderungen und den anderen relevanten Vorschriften der Richtlinie 1999 5 EG befindet BMWi Hiermit erklärt Nortel Networks die Übereinstimmung des Gerätes Radio LAN device mit den grundlegenden Anforderungen und den anderen relevanten Festlegungen der Richtlinie 1999 5 EG Wien Greek Ã Õ œ Nortel Networks ƒ ÀŸÕ œ Radi...

Page 5: ...lity Installation 13 Basic Setup 13 Additional Setup 18 Uninstallation 18 Chapter 2 Utility Configuration 21 Connecting to an Existing Network 21 Creating a New Network Profile 30 Configuring advanced settings for Windows XP 32 Chapter 3 Network Configuration 35 Device Configuration 35 Infrastructure Mode 35 Ad Hoc Mode 36 Chapter 4 Troubleshooting 39 Verifying the Driver 39 Windows 2000 39 ...

Page 6: ...hnique 41 Host Interface 41 Channels Supported 41 Operation Voltage 42 Power Consumption 42 Output Power 42 Operating System Support 43 Dimension 43 Security 43 Operation Mode 43 Transfer Data Rate 43 Operating Temperature 44 Storage Temperature 44 Compliance Standards 44 Media Access Protocol 44 ...

Page 7: ...ure 13 Remove adapter dialog box 19 Figure 14 InstallShield Wizard Setup Status screen 19 Figure 15 Removal Complete dialog box 20 Figure 16 Launch Mobile Adapter 2201 21 Figure 17 Mobile Adapter 2201 Utility 21 Figure 18 Mobile Adapter 2201 Client Manager Site Survey tab 22 Figure 19 Association Icon Access Point 22 Figure 20 Association Icon Ad Hoc Network 22 Figure 21 Profile Management dialog ...

Page 8: ...ngs dialog box General Tab 31 Figure 32 Profile Management Settings Security Tab 31 Figure 33 Mobile Adapter 2201 Utility Profile Management tab 32 Figure 34 Windows system tray signal icon 32 Figure 35 Cardbus context menu 33 Figure 36 Wireless networks tab 34 Figure 37 Infrastructure mode 36 Figure 38 Ad hoc mode 37 ...

Page 9: ...reless LAN Mobile Adapter 2201 Tables Table 1 Status LEDs 12 Table 2 Profile Management Settings General tab 24 Table 3 Required parameters for each security method 25 Table 4 Profile Management Settings Advanced tab 28 Table 5 Troubleshooting 40 ...

Page 10: ...10 Tables 214695 B ...

Page 11: ...cludes 1 Nortel Network Wireless LAN Mobile Adapter 2201 1 Installation Software CD 1 Documentation CD Note Nortel Network Wireless LAN Mobile Adapter 2201 release 1 1 0 0 includes version 1 1 0 0 of the Mobile Adapter 2201 driver and version 2 1 0 0 of the Mobile Adapter 2201 utility Note Nortel Network Wireless LAN Mobile Adapter 2201 release 1 1 0 0 is only available via download from the Norte...

Page 12: ...ome versions of Windows require you to have administrator privileges Status LEDs There are two Status LEDs on the Mobile Adapter 2201 You can check your network connectivity status by looking at the LEDs Table 1 Status LEDs Status Description Off Power is off Slow Blink A connection is made There is no activity yet Fast Blink There are activities in a connected network Alternate Blink between LEDs...

Page 13: ...ter 2201 release 1 1 0 0 installation files from the Nortel Networks support site www nortelnetworks com support 2 Expand the zip archive file and click setup exe to launch the InstallShield Wizard Figure 1 Warning Do Not insert the Mobile Adapter 2201 into the Cardbus slot before installing the driver To protect your computer s configuration you must follow the specific installation instructions ...

Page 14: ...lcome screen appears Figure 3 Click Next Note If the InstallShield Wizard detects an older version of the Nortel Networks Mobile Adapter software you will be prompted to close the utility if it is running and to eject the Mobile Adapter 2201 if it is already inserted Figure 2 Click OK and the InstallShield will continue with the installation Figure 3 ...

Page 15: ... Adapter 2201 Figure 3 InstallShield Wizard welcome dialog box 4 The InstallShield Wizard Setup Status screen displays the progress of the installation Figure 4 Figure 4 InstallShield Wizard Setup Status screen 5 As the installation progresses a message to insert the mobile adapter will appear Figure 5 ...

Page 16: ...tem will find the new hardware Figure 7 and install the drivers Figure 6 Inserting the adapter Figure 7 Found New Hardware dialog box Note The Digital Signature Not Found dialog box Figure 8 or the Windows XP compatibility testing dialog box may appear during driver installation Click Yes Windows 2000 or Continue Anyway Windows XP to continue the installation 9474FD Laptop computer ...

Page 17: ...7 The driver files are copied to your system The installation completes The InstallShield Wizard Complete dialog box appears Figure 9 Click Finish Figure 9 InstallShield Wizard Complete dialog box The Mobile Adapter 2201 software is now installed and the utility icon will appear in the system tray Figure 9 Figure 10 WLAN Mobile Adapter Utility Icon in system tray ...

Page 18: ...obile Adapter 2201 Utilities Uninstall Nortel Networks WLAN Mobile Adapter 2201 Utilities Figure 11 Figure 11 Uninstall Mobile Adapter 2201 2 The Confirm Uninstall dialog box appears Figure 12 Click OK to start Uninstall Note Refer to Configuring advanced settings for Windows XP on page 32 for information on disabling the Windows XP Zero Configuration tool Note Before uninstallation please close a...

Page 19: ...x 3 Remove the Nortel Networks Mobile Adapter when instructed Figure 13 Click OK Figure 13 Remove adapter dialog box 4 The InstallShield Wizard Setup Status screen displays the progress of the uninstall Figure 14 Figure 14 InstallShield Wizard Setup Status screen 5 The Removal Complete dialog box appears Figure 15 Click Finish Uninstall is now complete ...

Page 20: ...20 Chapter 1 Driver Utility Installation 214695 B Figure 15 Removal Complete dialog box ...

Page 21: ... Connecting to an Existing Network 1 Click Start Programs Nortel Networks WLAN Mobile Adapter 2201 Utilities Nortel Networks WLAN Mobile Adapter 2201 Utilities Figure 16 and the Mobile Adapter 2201 Utility window will appear Figure 17 Figure 16 Launch Mobile Adapter 2201 Figure 17 Mobile Adapter 2201 Utility ...

Page 22: ...onfiguration on page 35 for more information about ad hoc mode and infrastructure mode Figure 19 Association Icon Access Point Figure 20 Association Icon Ad Hoc Network Note An access point shown with no SSID value is configured as a closed system If the Mobile Adapter 2201 is configured with the matching SSID of an access point configured for closed system the site survey will display the SSID of...

Page 23: ...d click on Activate 4 If you do not already have a configuration profile created for this association you will be prompted to create one The Profile Management dialog box will launch Figure 21 Figure 21 Profile Management dialog box General Tab Enter a Profile Name and the correct SSID for the network that you are going to join Table 2 describes the items on the Profile Management Settings General...

Page 24: ...esponds to the security method used on your network Default None Table 2 Profile Management Settings General tab Item Description Profile Name This name identifies the configuration This name should be unique SSID 1 3 The name of the wireless network This name cannot be longer than 32 characters If the field is set to be ANY or is left blank your computer will connect to an AP with the best signal...

Page 25: ...ows the required parameters and settings for each security method Table 3 Required parameters for each security method Security method Required parameters None no encryption WEP Pre Shared Key one or more pre shared keys key entry method key length WEP 802 1x 802 1x EAP type certificate certificate authority server domain name login or user name WPA PSK WPA passphrase WPA WPA EAP type certificate ...

Page 26: ... button The WPA EAP Type drop down menu becomes active Figure 24 Select TLS from the menu Figure 24 Profile Management Security tab b Click Configure to bring up the Define Certificate dialog box Figure 25 Verify the certificate settings are correct and enter the Server Domain Name and Login Name in the corresponding fields and click OK Figure 25 Define Certificate dialog box c Click OK to dismiss...

Page 27: ...Define Pre Shared Keys dialog box appears Figure 26 Figure 26 Define Pre Shared Keys b Select the key entry method the key length and enter at least one pre shared key in the corresponding field Click OK to save the pre shared key information c Click OK to dismiss the Profile Management dialog box The profile is now configured to use WEP with pre shared keys 6 Click on the Advanced tab to set adva...

Page 28: ...agement options are Off Normal and Maximum In Ad Hoc mode Power Savings function cannot be enabled Network Type Specifies the mode of the network Two options are Access Point and Ad Hoc 802 11b Preamble Two options are Short Long and Long Only Transmit Power Level Options are 100 50 25 12 5 and Lowest Wireless Mode Three options are 5 GHz 54 Mbps 5 GHz 108 Mbps and 2 4 GHz 11 Mbps Wireless Mode Wh...

Page 29: ...ofile Management tab 8 Once you have created the profile for the network that you are trying to join your Mobile Adapter 2201 will associate with the proper access point When you click on the Site Survey tab the association icon will appear before the Network Name SSID that you selected Figure 29 Figure 29 Mobile Adapter 2201 Client Manager Site Survey tab ...

Page 30: ...te a new Network Configuration profile click the Profile Management tab Figure 30 Figure 30 Mobile Adapter 2201 Utility Profile Management tab 2 Click New The Profile Management Settings dialog box will launch Figure 31 Enter the correct SSIDs for the network that you are going to join ...

Page 31: ...ecurity tab Figure 32 The Security dialog box appears Select the radio button that corresponds to the security method used on your network Default None Figure 32 Profile Management Settings Security Tab Depending on the security method chosen you may have to configure additional parameters Table 3 on page 25 shows the required parameters and settings for each available security method ...

Page 32: ...hat you use the Mobile Adapter 2201 Client Manager rather than the Windows XP Zero Configuration tool Before using the Mobile Adapter 2201 Client Manager please follow the steps below to disable the Windows XP Zero Configuration 1 Click Start Programs Nortel Networks WLAN Mobile Adapter 2201 Utilities Nortel Networks WLAN Mobile Adapter 2201 Utilities to open the Utility 2 From the Windows System ...

Page 33: ...o Control Panel and double click Network Connections 2 Right click Wireless Network Connection of Mobile Adapter 2201 and select Properties Figure 35 Figure 35 Cardbus context menu 3 Select Wireless Networks tab and uncheck the check box Use Windows to configure my wireless network settings and then click OK Figure 36 ...

Page 34: ...34 Chapter 2 Utility Configuration 214695 B Figure 36 Wireless networks tab ...

Page 35: ... either infrastructure mode or ad hoc mode Infrastructure Mode In infrastructure mode devices communicate with each other by first going through an Access Point AP Wireless devices can communicate with each other or can communicate with a wired network Figure 37 When one AP is connected to a wired network and a set of wireless stations it is referred to as a BSS Basic Service Set ...

Page 36: ...ad hoc wireless LAN consists of a group of computers each equipped with a wireless adapter connected via radio signals as an independent wireless LAN Computers in a specific ad hoc wireless LAN must therefore be configured to the same radio channel An ad hoc wireless LAN can be used for a branch office operation Desktop PC File Server Switch Access Point Wireless LAN Extension to Wireless Adapters...

Page 37: ...ation 37 Installing and Using the Nortel Networks Wireless LAN Mobile Adapter 2201 Figure 38 Ad hoc mode Notebook with Wireless USB Adapter PC with Wireless PCI Adapter Ad Hoc Wireless LAN 11193FA Notebook with Wireless PC Card ...

Page 38: ...38 Chapter 3 Network Configuration 214695 B ...

Page 39: ...ase remove this Mobile Adapter 2201 right click this Mobile Adapter 2201 from the Network adapters list and choose Uninstall Restart your PC and go through the installation process again Windows XP 1 Click Start Control Panel System 2 Select Hardware tab and click Device Manager Open Network adapters You should see your Mobile Adapter 2201 in the list Right click this Adapter and choose Properties...

Page 40: ...flicts caused by other network cards in the computer Remove all other cards then try this Adapter separately I cannot access any network resources from the computer Make sure the correct software is installed Uninstall and reinstall the driver utility see Chapter 2 for the procedures Make sure all network devices are receiving power and working well Check whether the SSID is set properly Check wit...

Page 41: ... 5 47 5 725 GHz Japan 2 412 2 497 GHz 5 15 5 25 GHz Frequency selection will vary according to current local regulations Modulation Technique Direct Sequence Spread Spectrum DSSS with CCK BPSK QPSK modulation for 2 4 GHz Orthogonal Frequency Division Multiplexing OFDM subcarrier with BPSK QPSK 16 QAM 64 QAM modulation for 5 GHz Host Interface Card Bus interface and form factor Channels Supported 2...

Page 42: ...de 297 mW estimated Power saving mode 39 6 mW estimated Output Power Worldwide 2 4 GHz 18 dBm 65 mW peak power US 5 GHz a 5 150 5 250 peak power to 50mW 17dBm per FCC 15 407 specification UNII band operation b 5 250 5 350 peak power to 250mW 24 dBm per FCC 15 407 specification UNII band operation c 5 470 5 725 not allowed d 5 725 5 825 peak power to 1W 30 dBm per FCC 15 407 specification UNII band...

Page 43: ... not allowed Maximum power setting will vary according to current local regulations Operating System Support Windows 2000 and Windows XP Dimension 118mm L x 54mm W x 9 4mm H Security 64 bit WEP 128 bit WEP 152 bit WEP Encryption 802 1x Authentication WPA TKIP Operation Mode Infrastructure Ad hoc mode Transfer Data Rate 2 4 GHz 11 5 5 2 1 Mbps auto fallback 5 GHz 54 48 36 24 18 12 9 6 Mbps auto fal...

Page 44: ...ls FCC Part 15 247 2 4 GHz FCC Part 15 401 15 407 5 GHz RSS 139 1 RSS 210 Canada EN 300 329 Europe 2 4 GHz EN 301 893 Europe 5 GHz EMI and Susceptibility Class B FCC Part 15 107 and 15 109 ICES 003 Canada EN 301 489 1 and 17 Europe Other IEEE 802 11a and 802 11b FCC Bulletin OET 65C Human exposure to RF Fields RSS 102 Canada Media Access Protocol Carrier Sense Multiple Access with Collision Avoida...

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