48 Norstar format
SMDR6 System Coordinator Guide
P0907246 Issue 01
Real Time record format
Norstar Standard and CLID record description
For non-Real Time records, each line has a maximum of three fields
(except for the header line).
The header line has a maximum of five fields:
•
the first field is always eight dashes
•
the second field is the date the call originated
•
the third field is the time the call originated
•
the fourth field is the line being used
•
the fifth field is either the line or station that is using the line in
the fourth field
The SMDR6 reports calls based on events (change of call states). The
first field is the time the associated event occurred. The time is an offset
from the start time of the call indicated in the header. The second field
describes the event associated with that call. Events can be either a call
state like hold or transfer, or a user action like account code entry. The
third field is data which further describes the action indicated in the
second field.
0 1 2 3 4 5 6 7
1234567890123456789012345678901234567890123456789012345678901234567890
*MMDDYY HHMMSS LINE STATION CLID NUMBER NAME/DNIS TYPE EVENT
*030193 154615 0019 6137635122 Alan Smith U G
*030193 154615 0019 6137635122 4032632300 U D
*030193 154615 0019 7343 6137635122 Alan Smith U A
*030193 154615 0019 7343 6137635114 Alan Smith U N
*030193 154615 0019 7343 6137635122 Alan Smith U T
*030193 154615 0019 7343 6137635114 Alan Smith U
R
*012398 234900 12345 H V
*012398 234900 12345 H B
*012398 234900 12345 H M
*012398 234900 12345 H F