Nordica ETNA 2500, Manual

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25
25 YEARS LIMITED WARRANTY
IMPORTANT:
This warranty is valid only if the warranty card has been duly filled and returned to the Soca Industries INC within 30 days, of the
date purchase.
NOTE:
Each complaint must be accompanied by proof of purchase. The Soca Indutries INC offers to the original purchaser of a Nordica
heating appliance, a limited warranty of twenty-five years from the date of purchase of the heating appliance, against any defects in
materials or workmanship. This warranty is conditional with a normal use and maintenance of the unit.
LIMITS OF THE WARRANTY
However, an authorized agent of Soca Industries INC must approve any replacement of parts beforehand. The labour expense
should not exceed the retail price of the replaced parts.
Our representatives can in no way alter the present warranty.
The warrantor does not make any guarantee, express or implicit, written or verbal, besides those specified in this 25 years limited
warranty. The duration of any warranties, including those of merchantability and manufacturing for a particular purpose, is limited
to 25 years from the date of purchase.
The remedy for damage due to a defective product covered by this warranty is limited to replacement of the defective parts. It does
not include any incidental, consequential damage or expenses relating to the product, including damage to property.
Scratches,
corrosion, warping or discoloration is not covered by this warranty. The Soca Industries INC reserves the right to limit to one
replacement parts covered by this warranty.
The Soca Industries INC assumes no liability in the event of a back drafting problem
resulting from a negative pressure of the property caused by a heating, ventilation, air exchanger system or any structural
component that can cause this problem
.
WARRANTY CONDITIONS
1. Garantee is valid only for the original purchaser. The warranty is not transferable.
2. Each complaint must be accompanied by proof of purchase.
3. The warranty registration card must be completed and returned to Soca Industries INC within 30 days from the date of
purchase.
4. The installation must be made by a qualified technician in accordance with instructions and codes of local and national
building.
5. The installation and use of the heater must be in accordance with the instruction manual.
6. The maintenance of the heating appliance must be made adequately.
7. The appliance must not be modified, altered or repaired since leaving the factory.
Note: Soca Industries INC reserves the right to void the warranty if they determine that a device has been misused and there was
overheating.
WARRANTY APPLICATION
DESCRIPTION PARTS LABOUR
Combustion chamber (welds only) and castings 25 years 5 years
Plating (defective manufacture) and paint (peeling only) 25 years N/A
Surrounds, deflector, handle assembly, legs, pedestal and ash drawer 5 years 3 years
Baffle and support baffle 5 years N/A
Fan and electronic accessories 1 year 1 year
Ceramic glass (thermal breakage only), insulation and firebrick 1 year N/A
Note: Soca Industries INC may, at their discretion, require photographs, videos or parts are returned him to support the claim.
Returned parts must be shipped to the buyer's expense. The cost of returning the product will be paid by the manufacturer.