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RM-801; RM-819(Nokia Lumia 800) 
BB Troubleshooting and Manual Tuning Guide 

 

Issue 1 

COMPANY CONFIDENTIAL 

Page 3-17 

 

Copyright © 2011 Nokia. All rights reserved. 

 

Dead or jammed device troubleshooting 

 

 

Summary of Contents for RM-801

Page 1: ...Nokia Customer Care Service Manual RM 801 RM 819 Nokia Lumia 800 L3 L4 Mobile Terminal Part No Issue 1 COMPANY CONFIDENTIAL Copyright 2010 Nokia All rights reserved ...

Page 2: ...19 Nokia Lumia 800 Amendment Record Sheet Page ii COMPANY CONFIDENTIAL Issue 1 Copyright 2011 Nokia All rights reserved Amendment Record Sheet Amendment No Date Inserted By Comments Issue 1 11 11 2011 Serena Chen ...

Page 3: ...RM 801 RM 819 Nokia Lumia 800 Amendment Record Sheet Issue 1 COMPANY CONFIDENTIAL Page iii Copyright 2011 Nokia All rights reserved This page left intentionally blank ...

Page 4: ...ght to make changes and improvements to any of the products described in this document without prior notice Under no circumstances shall Nokia be responsible for any loss of data or income or any special incidental consequential or indirect damages howsoever caused The contents of this document are provided as is Except as required by applicable law no warranties of any kind either express or impl...

Page 5: ... MEDICAL DEVICE IF YOU HAVE ANY QUESTIONS OTHER ELECTRONIC EQUIPMENT MAY ALSO BE SUBJECT TO INTERFERENCE BEFORE MAKING ANY TEST CONNECTIONS MAKE SURE YOU HAVE SWITCHED OFF ALL EQUIPMENT Cautions Servicing and alignment must be undertaken by qualified personnel only Ensure all work is carried out at an anti static workstation and that an anti static wrist strap is worn Ensure solder wire or foreign...

Page 6: ...UALIFIED SERVICE Only qualified personnel may install or repair phone equipment ACCESSORIES AND BATTERIES Use only approved accessories and batteries Do not connect incompatible products CONNECTION TO OTHER DEVICES When connecting to any other device read its user s guide for detailed safety instructions Do not connect incompatible products ...

Page 7: ... can be damaged Do not store the phone in hot areas High temperatures can shorten the life of electronic devices damage batteries and warp or melt certain plastics Do not store the phone in cold areas When it warms up to its normal temperature moisture can form inside which may damage electronic circuit boards Do not drop knock or shake the phone Rough handling can break internal circuit boards Do...

Page 8: ...covers ESD protection must be applied All electronic parts of the product are susceptible to ESD Resistors too can be damaged by static electricity discharge All ESD sensitive parts must be packed in metallized protective bags during shipping and handling outside any ESD Protected Area EPA Every repair action involving opening the product or handling the product components must be done under ESD p...

Page 9: ...ing the product switched on until it turns itself off or by using the battery discharge facility of any approved accessory available for the product Do not attempt to discharge the battery by any other means Use the battery only for its intended purpose Never use any charger or battery which is damaged Do not short circuit the battery Accidental short circuiting can occur when a metallic object co...

Page 10: ... has been made to ensure the accuracy of this document some errors may exist If any errors are found by the reader NOKIA MOBILE PHONES Business Group should be notified in writing e mail Please state Title of the Document Issue Number Date of publication Latest Amendment Number if applicable Page S and or Figure s in error Please send to NOKIA CORPORATION Nokia Mobile Phones Business Group Nokia C...

Page 11: ...RM 801 RM 819 Nokia Lumia 800 Company Policy Issue 1 COMPANY CONFIDENTIAL Page xi Copyright 2011 Nokia All rights reserved This page left intentionally blank ...

Page 12: ...l Structure Page xii COMPANY CONFIDENTIAL Issue 1 Copyright 2011 Nokia All rights reserved RM 801 RM 819 Nokia Lumia 800 L3 L4 Service Manual Structure 1 General Information 2 Service Tools and Service Concepts 3 BB Troubleshooting and Manual Tuning Guide 4 System Module Glossary ...

Page 13: ...RM 801 RM 819 Nokia Lumia 800 General Information Nokia Customer Care Issue 1 COMPANY CONFIDENTIAL Page 1 1 Copyright 2011 Nokia All rights reserved 1 General Information ...

Page 14: ...RM 801 RM 819 Nokia Lumia 800 General Information Page 1 2 COMPANY CONFIDENTIAL Issue 1 Copyright 2011 Nokia All rights reserved This page left intentionally blank ...

Page 15: ...es package 1 6 Transceiver general specifications 1 9 RM 801 Main RF characteristics for GSM850 900 1800 1900 WCDMA VIII II I phones 1 9 QTR8200 System Module 1 9 RM 819 Main RF characteristics for GSM850 900 1800 1900 WCDMA V II I phones 1 9 QTR8200 System Module 1 9 Battery endurance 1 9 Environmental Condition 1 10 List of Figures Figure 1 RM 801 RM 819 Nokia Lumia 800 product picture 1 5 ...

Page 16: ...RM 801 RM 819 Nokia Lumia 800 General Information Page 1 4 COMPANY CONFIDENTIAL Issue 1 Copyright 2011 Nokia All rights reserved This page left intentionally blank ...

Page 17: ...ass 11 max 4 RX 3 TX sum 5 With EGPRS this means maximum download speed of up to 236 8kbit s simultaneously with speech With GPRS this means maximum download speed of up to 80kbit s simultaneously with speech In PS only mode the device supports MSC 12 a maximum of 5 RX 4 TX sum 6 timeslots resulting in maximum download speed of up to 296 Kbit s with EGPRS and up to 100Kbit s with GPRS The device h...

Page 18: ...ne auto backlight beach candlelight macro landscape night portrait snow sports sunset Colour tone normal sepia B W solarize negative Zoom digital 3x Continuous auto focus Touch focus Video recording indicator Photo Aspect ratio 16 9 7 1 Mpix 4 3 8 Mpix 3 2 7 Mpix Still image file format JPEG EXIF Still image resolutions up to 8 megapixel 3248 x 2448 Continuous autofocus Touch focus View finder Ful...

Page 19: ...AAC eAAC eAAC WMA AMR NB WB AMR with playlists equalizer and album art Synchronize music with Zune PC application Stereo FM radio 87 5 108 MHz 76 90 MHz with Visual Radio support Bluetooth speakers Integrated hands free speaker Nokia Stereo Headset WH 902 inbox Media Full screen video playback to view downloaded streamed or recorded video clips Supported video formats MPEG 4 H 264 AVC H 263 3GPP W...

Page 20: ...work Windows Phone 7 OS C and Java SDKs Flash Lite 4 0 Additional technical specifications Vibrating alert 3GPP Rel 8 6 compliant Speech codecs supported AMR NB AMR FR EFR HR iLBC G 711 G 729 GPRS EGPRS Class B multi slot class 12 Dual Transfer Mode DTM class A multi slot class 11 WCDMA DL 384 kbit s UL 384 kbit s HSDPA up to 14 4 Mbps HSUPA 5 76 Mbps Sales package Transceiver RM 801or RM 819 Noki...

Page 21: ... Spacing 200kHZ Number of RF channels WCDMA WCDMA2100 277 WCDMA1900 277 WCDMA900 152 Channel Spacing 200kHZ RM 819 Main RF characteristics for GSM850 900 1800 1900 WCDMA V II I phones QTR8200 System Module Parameter Unit Number of RF channels GSM GSM850 124 GSM900 174 DCS1800 374 PCS 299 Channel Spacing 200kHZ Number of RF channels WCDMA WCDMA2100 277 WCDMA1900 277 WCDMA850 124 Channel Spacing 200...

Page 22: ... Operation 40 C 15 C and 70 C 85 C Operation not guaranteed but an attempt to operate will not damage the phone No Operation or Storage 40 C and 85 C No storage An attempt to operate may cause permanent damage Charging Allowed 15 C 55 C Long Term Storage Conditions 0 C 85 C Humidity and Water Resistance Relative humidity range is 5 to 95 Condensed or dripping water may cause intermittent malfuncti...

Page 23: ...RM 801 RM 819 Nokia Lumia 800 Service Tools and Service Concepts Nokia Customer Care Issue 1 COMPANY CONFIDENTIAL Page 2 1 Copyright 2011 Nokia All rights reserved 2 Service Tools and Service Concepts ...

Page 24: ...RM 801 RM 819 Nokia Lumia 800 Service Tools and Service Concepts Page 2 2 COMPANY CONFIDENTIAL Issue 1 Copyright 2011 Nokia All rights reserved This page left intentionally blank ...

Page 25: ...tional tools 2 6 XRS 6 2 6 MJ 305 2 7 SS 280 2 7 PCS 1 2 8 Service concepts Nokia 2 10 POS Point of Sale flash concept 2 10 Concept for flashing and product code change 2 11 Optional Module jig service concept 1 Troubleshooting 2 12 Optional Module jig service concept 2 Troubleshooting RF Measurement 2 13 List of Figures Figure 2 POS flash concept 2 10 Figure 3 BE concept for flashing and product ...

Page 26: ...RM 801 RM 819 Nokia Lumia 800 Service Tools and Service Concepts Page 2 4 COMPANY CONFIDENTIAL Issue 1 Copyright 2011 Nokia All rights reserved This page left intentionally blank ...

Page 27: ...he unibody opening tool is used to disassemble the device General tools The table below gives a short overview of service devices that can be used for testing error analysis and repair of product For the correct use of the service devices and the best effort of workbench setup please refer to various concepts CA 101 Micro USB cable 0730634 The CA 101 is a USB to micro USB data cable that allows co...

Page 28: ...JAE connectors Note The SS 93 is included in Nokia Standard Toolkit SX 4T Smart card SX 4T is a security device used to protect critical features Optional tools The table below gives a short overview of service devices that can be used for testing error analysis and repair of product For the correct use of the service devices and the best effort of workbench setup please refer to various concepts ...

Page 29: ... with this jig CA 158RS cable is used together with this jig for RF testing VBAT functions can be performed in the CU 4 Calibration voltages and currents e g are protected and monitored by the CU 4 interface software protection for over current overvoltage and reverse voltage VBAT can be powered through MJ 305 with external power MJ 305 provides the VBATT with SMPS regulation to 3 9V 2A and regula...

Page 30: ... and Service Concepts Page 2 8 COMPANY CONFIDENTIAL Issue 1 Copyright 2011 Nokia All rights reserved PCS 1 Power cable 0730012 The PCS 1 power cable DC is used with a docking station a module jig or a control unit to supply a controlled voltage ...

Page 31: ...RM 801 RM 819 Nokia Lumia 800 Service Tools and Service Concepts Issue 1 COMPANY CONFIDENTIAL Page 2 9 Copyright 2011 Nokia All rights reserved ...

Page 32: ...Concepts Page 2 10 COMPANY CONFIDENTIAL Issue 1 Copyright 2011 Nokia All rights reserved Service concepts Nokia POS Point of Sale flash concept Figure 2 POS flash concept Type Description Product Specific Devices BV 5JW Battery Cables CA 101 Micro USB cable ...

Page 33: ...CONFIDENTIAL Page 2 11 Copyright 2011 Nokia All rights reserved Concept for flashing and product code change Figure 3 BE concept for flashing and product code change Type Description Product Specific Devices BV 5JW Battery Other Devices SX 4T Smart Card Cables CA 101 Micro USB cable ...

Page 34: ...NFIDENTIAL Issue 1 Copyright 2011 Nokia All rights reserved Optional Module jig service concept 1 Troubleshooting Figure 4 BE Module jig service concept 1 Type Description Product Specific Devices MJ 305 Module Jig SS 280 RF guide plate Cables CA 101 Micro USB cable PCS 1 DC Power cable ...

Page 35: ... 13 Copyright 2011 Nokia All rights reserved Optional Module jig service concept 2 Troubleshooting RF Measurement Figure 5 BE Module jig service concept 2 Type Description Product Specific Devices MJ 305 Module Jig SS 280 RF guide plate Cables CA 101 Micro USB cable PCS 1 DC Power cable XRS 6 RF cable ...

Page 36: ...RM 801 RM 819 Nokia Lumia 800 Service Tools and Service Concepts Page 2 14 COMPANY CONFIDENTIAL Issue 1 Copyright 2011 Nokia All rights reserved This page left intentionally blank ...

Page 37: ...RM 819 Nokia Lumia 800 BB Troubleshooting and Manual Tuning Guide Nokia Customer Care Issue 1 COMPANY CONFIDENTIAL Page 3 1 Copyright 2011 Nokia All rights reserved 3 BB Troubleshooting and Manual Tuning Guide ...

Page 38: ...RM 801 RM 819 Nokia Lumia 800 BB Troubleshooting and Manual Tuning Guide Page 3 2 COMPANY CONFIDENTIAL Issue 1 Copyright 2011 Nokia All rights reserved This page left intentionally blank ...

Page 39: ...ting 3 16 Dead or jammed device troubleshooting 3 17 USB troubleshooting 3 18 SIM Card troubleshooting 3 19 eMMC troubleshooting 3 20 Clocking troubleshooting 3 21 Application processor troubleshooting 3 22 DDR troubleshooting 3 23 Accelerometer test 3 24 Accelerometer troubleshooting 3 25 ALS Test 3 26 ALS troubleshooting 3 27 Audio Loopback test 3 28 Audio Loopback troubleshooting 3 29 Bluetooth...

Page 40: ...ttons test 3 45 Hardware buttons troubleshooting 3 46 Magnetometer test 3 47 Magnetometer troubleshooting 3 48 Power source Charging test 3 49 Power source Charging troubleshooting 3 50 Proximity test 3 52 Proximity troubleshooting 3 53 Speaker test 3 54 Speaker troubleshooting 3 55 Touch test 3 56 Touch troubleshooting 3 57 Vibrator test 3 58 Vibrator Troubleshooting 3 59 Wireless LAN troubleshoo...

Page 41: ...RM 801 RM 819 Nokia Lumia 800 BB Troubleshooting and Manual Tuning Guide Issue 1 COMPANY CONFIDENTIAL Page 3 5 Copyright 2011 Nokia All rights reserved Placement Placement Main Board Top side ...

Page 42: ...RM 801 RM 819 Nokia Lumia 800 BB Troubleshooting and Manual Tuning Guide Page 3 6 COMPANY CONFIDENTIAL Issue 1 Copyright 2011 Nokia All rights reserved Placement Main Board Bottom side ...

Page 43: ...leshooting and Manual Tuning Guide Issue 1 COMPANY CONFIDENTIAL Page 3 7 Copyright 2011 Nokia All rights reserved Placement Unibody GPS Antenna Headset Jack FPC Flash LED Wireless LAN Bluetooth Antenna Speaker MIC FPC Main antenna GSM WCDMA ...

Page 44: ...19 Nokia Lumia 800 BB Troubleshooting and Manual Tuning Guide Page 3 8 COMPANY CONFIDENTIAL Issue 1 Copyright 2011 Nokia All rights reserved Placement LCD Panel Display Touch FPC Light sensor Proximity sensor FPC ...

Page 45: ...00 BB Troubleshooting and Manual Tuning Guide Issue 1 COMPANY CONFIDENTIAL Page 3 9 Copyright 2011 Nokia All rights reserved How to power on Handset 1 Push power key 2 Short TP11 and GND Short TP11 and GND together at least 5sec ...

Page 46: ...he back key will exit the application ODDT test item Accelerometer Shows accelerometer data displays raw and filtered values of x y z ALS Read current ALS value Audio loopback Validates different audio output devices Camera Verify image capture DTMF Test DTMF tone generation Hardware Buttons Test hardware buttons Headset detection Validate headset connectivity Lights Validates backlight functional...

Page 47: ...ghts reserved Run All Tests When the user selects Run all tests all the tests are executed sequentially At the end of every test the user is asked to input the result of the test pass fail according to him her At the end of the sequence the result is shown as shown on the under Pressing the back key will take the user to the main test menu ...

Page 48: ...RM 801 RM 819 Nokia Lumia 800 BB Troubleshooting and Manual Tuning Guide Page 3 12 COMPANY CONFIDENTIAL Issue 1 Copyright 2011 Nokia All rights reserved Troubleshooting flow ...

Page 49: ...RM 801 RM 819 Nokia Lumia 800 BB Troubleshooting and Manual Tuning Guide Issue 1 COMPANY CONFIDENTIAL Page 3 13 Copyright 2011 Nokia All rights reserved ...

Page 50: ...RM 801 RM 819 Nokia Lumia 800 BB Troubleshooting and Manual Tuning Guide Page 3 14 COMPANY CONFIDENTIAL Issue 1 Copyright 2011 Nokia All rights reserved ...

Page 51: ...RM 801 RM 819 Nokia Lumia 800 BB Troubleshooting and Manual Tuning Guide Issue 1 COMPANY CONFIDENTIAL Page 3 15 Copyright 2011 Nokia All rights reserved ...

Page 52: ...Tuning Guide Page 3 16 COMPANY CONFIDENTIAL Issue 1 Copyright 2011 Nokia All rights reserved General power checking troubleshooting Spare part Nokia Code Supplier Material Code Object Name Description Long 8002352 0480805801C IC PMU POWER MANAGEMENT IC QUALCOMM ...

Page 53: ...RM 801 RM 819 Nokia Lumia 800 BB Troubleshooting and Manual Tuning Guide Issue 1 COMPANY CONFIDENTIAL Page 3 17 Copyright 2011 Nokia All rights reserved Dead or jammed device troubleshooting ...

Page 54: ...RM 801 RM 819 Nokia Lumia 800 BB Troubleshooting and Manual Tuning Guide Page 3 18 COMPANY CONFIDENTIAL Issue 1 Copyright 2011 Nokia All rights reserved USB troubleshooting ...

Page 55: ...ONFIDENTIAL Page 3 19 Copyright 2011 Nokia All rights reserved SIM Card troubleshooting Spare part Nokia Code Supplier Material Code Object Name Description Long 8002322 2304000008W SIMSOCKET SIM READER 8002335 3052NB7216W SHIELD C SIM COVER 8002351 3052NB7219W SHIELD SIM EJECTOR SIM ejector ...

Page 56: ...RM 801 RM 819 Nokia Lumia 800 BB Troubleshooting and Manual Tuning Guide Page 3 20 COMPANY CONFIDENTIAL Issue 1 Copyright 2011 Nokia All rights reserved eMMC troubleshooting ...

Page 57: ...RM 801 RM 819 Nokia Lumia 800 BB Troubleshooting and Manual Tuning Guide Issue 1 COMPANY CONFIDENTIAL Page 3 21 Copyright 2011 Nokia All rights reserved Clocking troubleshooting ...

Page 58: ...RM 801 RM 819 Nokia Lumia 800 BB Troubleshooting and Manual Tuning Guide Page 3 22 COMPANY CONFIDENTIAL Issue 1 Copyright 2011 Nokia All rights reserved Application processor troubleshooting ...

Page 59: ...RM 801 RM 819 Nokia Lumia 800 BB Troubleshooting and Manual Tuning Guide Issue 1 COMPANY CONFIDENTIAL Page 3 23 Copyright 2011 Nokia All rights reserved DDR troubleshooting ...

Page 60: ...ayed data Numeric values for X Y and Z direction movement Raw and filtered data amplitude changes 0 05 are ignored will be displayed A moving ball User can change settings for none User can test Movements of the device will change displayed values A ball will move around on the screen to visualize the tilt of the device Pressing the back key will navigate back to the main menu ...

Page 61: ...RM 801 RM 819 Nokia Lumia 800 BB Troubleshooting and Manual Tuning Guide Issue 1 COMPANY CONFIDENTIAL Page 3 25 Copyright 2011 Nokia All rights reserved Accelerometer troubleshooting ...

Page 62: ...mLux A gray scale rectangle with varying intensity User can change settings for N A User can test Cover the opening in the front of the phone over ALS component The value of the light intensity should change dynamically and displayed in the textbox The changing value can be visualized with changing brightness of the gray scale Pressing the back key will take the user back to the application menu ...

Page 63: ...IDENTIAL Page 3 27 Copyright 2011 Nokia All rights reserved ALS troubleshooting Spare part Nokia Code Supplier Material Code Object Name Description Long 8002364 78P3060001N ALS PROXIMITY FPC ASSY ALS PROXIMITY FPC SPONGE 8002365 78P3050001N DISPLAY ASSY DISPLAY LCD SPONGE ALS FPC ALS J3303 BTB ...

Page 64: ...nel left right User can test Pressing Loopback On Off button starts stops playback of audio received from the microphone with a slight delay The Audio routing will be transferred based upon the output location select When the output is set to headset then user has an option to test headset channels left right a short clip will be played When user selects start loopback when output is set to headse...

Page 65: ...roubleshooting and Manual Tuning Guide Issue 1 COMPANY CONFIDENTIAL Page 3 29 Copyright 2011 Nokia All rights reserved Audio Loopback troubleshooting Spare part Headset J3302 BTB Speaker J3305 BTB Earpiece spring check RE1602 RE1603 PAD ...

Page 66: ...reserved Nokia Code Supplier Material Code Object Name Description Long 8002359 78P3020001N UNI BODY ASSY MATT BLACK UNI BODY ASSY MATT BLACK 8002360 78P3020004N UNI BODY ASSY MATT CYAN UNI BODY ASSY MATT CYAN 8002361 78P3020003N UNI BODY ASSY MATT MAGENTA UNI BODY ASSY MATT MAGENTA 8002265 2242403003W RECEIVER RECEIVER 240326000041 10 4 8 NXP ...

Page 67: ... Nokia Code Supplier Material Code Object Name Description Long 4370757 0104329001R WLAN BTH FM IC U2701 BCM4329EKUBG 182ball WLBGA 8002359 78P3020001N UNI BODY ASSY MATT BLACK UNI BODY ASSY MATT BLACK 8002360 78P3020004N UNI BODY ASSY MATT CYAN UNI BODY ASSY MATT CYAN 8002361 78P3020003N UNI BODY ASSY MATT MAGENTA UNI BODY ASSY MATT MAGENTA Antenna PAD metal surface Spring PD2754 PD2755 ...

Page 68: ...era test Displayed data none User can change settings for none User can test The phone views a camera viewfinder and a picture can be taken by pressing camera button Captured picture is viewed then on Camera test view Run Test Again button will show camera viewfinder and new picture can be captured Pressing the back key will navigate back to the main menu ...

Page 69: ...pare part Nokia Code Supplier Material Code Object Name Description Long 4858169 7651NB7203W CAMERA MODULE CMOS TOSHI CAMERA MODULE CMOS TOSHI 8002359 78P3020001N UNI BODY ASSY MATT BLACK UNI BODY ASSY MATT BLACK 8002360 78P3020004N UNI BODY ASSY MATT CYAN UNI BODY ASSY MATT CYAN 8002361 78P3020003N UNI BODY ASSY MATT MAGENTA UNI BODY ASSY MATT MAGENTA Uinbody lens Camera lens ...

Page 70: ...NFIDENTIAL Issue 1 Copyright 2011 Nokia All rights reserved Battery Status Displayed data Show the battery states Battery voltage Current Full charge capacity Remaining charge capacity User can change settings for none User can test none Pressing the back key will navigate back to the main menu ...

Page 71: ... 819 Nokia Lumia 800 BB Troubleshooting and Manual Tuning Guide Issue 1 COMPANY CONFIDENTIAL Page 3 35 Copyright 2011 Nokia All rights reserved Battery troubleshooting TP09 VBAT TP10 GND Battery Connector J1200 ...

Page 72: ...d which will produce the appropriate tones when tapped Displayed data The status message will update to display the current sound output device User can change settings for Audio routing output Earpiece Loud speaker User can test Once a key has been tapped it will change color to recognize the event Once a key has been tapped the Continue button will activate Tapping Continue button will proceed t...

Page 73: ...a Code Supplier Material Code Object Name Description Long 8002359 78P3020001N UNI BODY ASSY MATT BLACK UNI BODY ASSY MATT BLACK 8002360 78P3020004N UNI BODY ASSY MATT CYAN UNI BODY ASSY MATT CYAN 8002361 78P3020003N UNI BODY ASSY MATT MAGENTA UNI BODY ASSY MATT MAGENTA 8002265 2242403003W RECEIVER RECEIVER 240326000041 10 4 8 NXP Speaker J3305 BTB RE1602 RE1603 PAD Earpiece spring check ...

Page 74: ...cted Displayed data The status image and message will update to display if headset is connected or disconnected User can change settings for none User can test If a headset not connected then the display will show an X mark on the headset image and the status message will display Disconnected Once a headset has been connected the X mark will disappear and the status message will change to Connecte...

Page 75: ...reserved Headset detection troubleshooting Spare part Nokia Code Supplier Material Code Object Name Description Long 8002359 78P3020001N UNI BODY ASSY MATT BLACK UNI BODY ASSY MATT BLACK 8002360 78P3020004N UNI BODY ASSY MATT CYAN UNI BODY ASSY MATT CYAN 8002361 78P3020003N UNI BODY ASSY MATT MAGENTA UNI BODY ASSY MATT MAGENTA Headset J3302 BTB ...

Page 76: ... LCD White Displays color screens for verifying pixel integrity Displayed data Display color screens will reveal five kinds of color White Black Red Green Blue User can change settings for none User can test When the user to touch the display the display will replace new color from white to blue Pressing the back key will navigate back to the main menu ...

Page 77: ...al Tuning Guide Issue 1 COMPANY CONFIDENTIAL Page 3 41 Copyright 2011 Nokia All rights reserved LCD troubleshooting Spare part Nokia Code Supplier Material Code Object Name Description Long 8002365 78P3050001N DISPLAY ASSY DISPLAY LCD SPONGE Display J1802 BTB ...

Page 78: ... user can change the backlight intensity by using the slider Keypad backlight When the toggle is in off position keypad backlight is off and when toggle is on the keypad backlight in on Camera flash light Camera flash control turns on the flash LED for 10 seconds User can test That the backlight intensity can be varied Display backlight can be turned off completely The white rectangle helps the us...

Page 79: ...ia 800 BB Troubleshooting and Manual Tuning Guide Issue 1 COMPANY CONFIDENTIAL Page 3 43 Copyright 2011 Nokia All rights reserved Lights troubleshooting Spare Part Flash LED PAD Example of Stain on J1802 BTB Flash LED Spring ...

Page 80: ...ghts reserved Nokia Code Supplier Material Code Object Name Description Long 8002359 78P3020001N UNI BODY ASSY MATT BLACK UNI BODY ASSY MATT BLACK 8002360 78P3020004N UNI BODY ASSY MATT CYAN UNI BODY ASSY MATT CYAN 8002361 78P3020003N UNI BODY ASSY MATT MAGENTA UNI BODY ASSY MATT MAGENTA 8002365 78P3050001N DISPLAY ASSY DISPLAY LCD SPONGE ...

Page 81: ...he device User can change settings for none User can test Once a particular key has been pressed it will change color to green When the pressed green button is released the UI will not show that button anymore Main Menu button will close Hardware Buttons test Pressing the back key will change Back button color NOTE On RM 801 RM 819 Back Start and Search buttons are virtual not hardware and should ...

Page 82: ...d Hardware buttons troubleshooting Spare part Nokia Code Supplier Material Code Object Name Description Long 8002359 78P3020001N UNI BODY ASSY MATT BLACK UNI BODY ASSY MATT BLACK 8002360 78P3020004N UNI BODY ASSY MATT CYAN UNI BODY ASSY MATT CYAN 8002361 78P3020003N UNI BODY ASSY MATT MAGENTA UNI BODY ASSY MATT MAGENTA Side key J3304 BTB Side key FPC ...

Page 83: ...ues for X Y and Z direction movement Numeric values of angle offsets from true and magnetic north directions Raw data will be displayed User can change settings for none User can test Movements of the device will change displayed X Y and Z values as well as magnetic and true north values The North direction will be visualized in a compass Pressing the back key will navigate back to the main menu ...

Page 84: ...819 Nokia Lumia 800 BB Troubleshooting and Manual Tuning Guide Page 3 48 COMPANY CONFIDENTIAL Issue 1 Copyright 2011 Nokia All rights reserved Magnetometer troubleshooting Magnetometer U3002 C3008 2 6V C3007 1 8V ...

Page 85: ... allow the user to check what is currently powering the phone Displayed data An image of a battery will display when the phone is running on battery power and the image of a power plug if the phone is running on an external source USB or wall charger User can change settings for none User can test What source is powering the phone battery external Pressing the back key will navigate back to the ma...

Page 86: ...RM 801 RM 819 Nokia Lumia 800 BB Troubleshooting and Manual Tuning Guide Page 3 50 COMPANY CONFIDENTIAL Issue 1 Copyright 2011 Nokia All rights reserved Power source Charging troubleshooting ...

Page 87: ...e 3 51 Copyright 2011 Nokia All rights reserved Spare part Nokia Code Supplier Material Code Object Name Description Long 8002354 2336000012W USB CONN USB CONNECTOR 0670633 761NB72171R BATTERY BATTERY 8002332 303MNB7201W BATTERY SPONGE BATTERY SPONGE 8002352 0480805801C IC PMU POWER MANAGEMENT IC QUALCOMM ...

Page 88: ... test will allow the user to check if the proximity sensor is able to detect the presence of an object in front of it Displayed data A filled circle Yellow or Green in color and information text not detected or detected User can change settings for none User can test If the proximity sensor is able to detect an object in front of it Pressing the back key will exit the application ...

Page 89: ...Copyright 2011 Nokia All rights reserved Proximity troubleshooting Spare part Nokia Code Supplier Material Code Object Name Description Long 8002364 78P3060001N ALS PROXIMITY FPC ASSY ALS PROXIMITY FPC SPONGE 8002365 78P3050001N DISPLAY ASSY DISPLAY LCD SPONGE Proximity sensor J3303 BTB Window of Proximity sensor ...

Page 90: ...check if the device speaker is functioning Displayed data None User can change settings for Melody playing Melody will play when the user taps Play If melody is playing the button will cahnge to Stop User can test When melody is playing the user should be able to hear the tune via the speaker Tapping Done will end the test and exit the application Pressing the back key will navigate back to the ma...

Page 91: ...ghts reserved Speaker troubleshooting Spare part Nokia Code Supplier Material Code Object Name Description Long 8002359 78P3020001N UNI BODY ASSY MATT BLACK UNI BODY ASSY MATT BLACK 8002360 78P3020004N UNI BODY ASSY MATT CYAN UNI BODY ASSY MATT CYAN 8002361 78P3020003N UNI BODY ASSY MATT MAGENTA UNI BODY ASSY MATT MAGENTA Speaker J3305 BTB ...

Page 92: ... Touch test Displayed data none User can change settings for none User can test By moving finger on the white area of the screen phone will draw a black line according finger movement When the user lifts the finger off the screen the Done button will show itself Done button will close Touch test Pressing the back key will navigate back to the main menu ...

Page 93: ...uning Guide Issue 1 COMPANY CONFIDENTIAL Page 3 57 Copyright 2011 Nokia All rights reserved Touch troubleshooting Spare part Nokia Code Supplier Material Code Object Name Description Long 8002365 78P3050001N DISPLAY ASSY DISPLAY LCD SPONGE Touch screen J1802 BTB ...

Page 94: ... 2011 Nokia All rights reserved Vibrator test Displayed data none User can change settings for none User can test Pressing start button starts vibrator to vibrate and changes button text to Done Pressing Done button stops vibration and changes button text to Start Pressing the back key will navigate back to the main menu ...

Page 95: ...CONFIDENTIAL Page 3 59 Copyright 2011 Nokia All rights reserved Vibrator Troubleshooting Vibrator operation timing chart Spare part Nokia Code Supplier Material Code Object Name Description Long 8002355 3930000004W VIBRATOR VIBRA MOTOR R3306 R3310 Vibrator_N C3317 Vibrator Vibrator_P C3318 ...

Page 96: ... part Nokia Code Supplier Material Code Object Name Description Long 4370757 0104329001R WLAN BTH FM IC BCM4329EKUBG 182ball WLBGA 8002359 78P3020001N UNI BODY ASSY MATT BLACK UNI BODY ASSY MATT BLACK 8002360 78P3020004N UNI BODY ASSY MATT CYAN UNI BODY ASSY MATT CYAN 8002361 78P3020003N UNI BODY ASSY MATT MAGENTA UNI BODY ASSY MATT MAGENTA Antenna PAD metal surface Spring PD2754 PD2755 ...

Page 97: ...RM 801 RM 819 Nokia Lumia 800 System Module Nokia Customer Care Issue 1 COMPANY CONFIDENTIAL Page 4 1 Copyright 2011 Nokia All rights reserved 4 System Module ...

Page 98: ...RM 801 RM 819 Nokia Lumia 800 System Module Page 4 2 COMPANY CONFIDENTIAL Issue 1 Copyright 2011 Nokia All rights reserved This page left intentionally blank ...

Page 99: ...5 JW battery 4 9 Charging 4 10 Normal and extreme voltages 4 10 USB 4 10 User interface 4 11 Display 4 11 Camera 4 11 Audio concept 4 11 Internal audio 4 12 FM radio interface 4 12 Bluetooth 4 13 RF description 4 13 Receiver RX 4 13 Transmitter TX 4 13 Phone Schematic 4 15 List of Figures Figure 6 Main board Top side 4 6 Figure 7 Main board bottom side 4 7 Figure 8 Battery pin order 4 9 Figure 9 B...

Page 100: ...RM 801 RM 819 Nokia Lumia 800 System Module Page 4 4 COMPANY CONFIDENTIAL Issue 1 Copyright 2011 Nokia All rights reserved This page left intentionally blank ...

Page 101: ...PM 5005 TR1 ACPM 5002 TR1 AVAGO U2500 U2502 U2503 2G PA TQM7M5013EDGE QUAD TRIQUINT U2400 WiFi BT FM module BCM4329XKUBG_WLBGA BROADCOM U2701 CURR FUSE ERBRE2R00V2A 32V 0603 PANASON F1200 RF Transceiver WCDAM GSM GPS FM U1900 RF connector MM8130 2602R 6P MURATA ANS2600 ANS2752 ANS2900 TX SAW B1 SAFEB1G95KA0F00 1950MHZ MURATA F2505 TX SAW B8 SAFEB897MAL0F00 897MHz MURATA F2502 TX SAW B2 SAFEB1G88KA...

Page 102: ... F2603 DUPLEXER ACMD 7410 TR1 1900MHz AVAGO FL2501 DUPLEXER FAR D5NF 942M50 P1GWQ TAIYO FL2503 DUPLEXER LW11D WCDMA BAND 1 EPCOS FL2500 BALUN LDM181G9310CC001 SMT MURAT U2504 IC GAUGE BQ27520YZFR G1 DSBGA TI U2601 COMP SENS AK8975C WL CSP BGA AKM U3202 G SENS KXTF9 LGA KIONIX U3000 Light Proximity sensor NB72 GF 176 REV 0F PXY SENS FP FPC Figure 6 Main board Top side ...

Page 103: ...RM 801 RM 819 Nokia Lumia 800 System Module Issue 1 COMPANY CONFIDENTIAL Page 4 7 Copyright 2011 Nokia All rights reserved Figure 7 Main board bottom side ...

Page 104: ...RM 801 RM 819 Nokia Lumia 800 System Module Page 4 8 COMPANY CONFIDENTIAL Issue 1 Copyright 2011 Nokia All rights reserved System block introduction MSM8x55 System Module ...

Page 105: ...es are named VBAT GND and ID where the ID line is used to recognize the battery capacity This is done by means of an internal battery pull down resistor Figure 8 Battery pin order The battery connector is a blade connector It has three blades VBAT Battery voltage ID Battery size indicator The ID line is used to recognize the battery capacity by a BV5 JW battery internal pull down resistor 110Kohm ...

Page 106: ...mal and extreme voltages are shown when aBV5 JWbattery is used Table 1 Nominal voltages Voltage Voltage V Condition General conditions Nominal voltage 3 7 Lower extreme voltage 3 4 Higher extreme voltage fast charging 4 35 HW shutdown voltages Vmstr 2 6 0 1 off to on Vmstr 2 6 0 1 on to off SW shutdown voltages SW shutdown 3 4 in call Min operation voltage Vcoff 3 4 off to on Vcoff 3 3 on to off U...

Page 107: ... MIPI Camera The supported camera has a 8M pixels and a dedicated camera key Audio concept The functional core of the audio hardware is built in QTR8x20 QTR8x20 provides an interface for the transducers Need external Audio AB class Amp for hands free IHF speakers There are four audio transducers 1 EARPICE for handset 1 speaker external AB class for speaker driver 1 HPH for headset Figure 10 Audio ...

Page 108: ...The internal audio components are used in these modes Hand Portable Mode Headset Mode Hand Free Mode MIC1 X X MIC2 X X MIC3 EARPICE X SPEAKER X LINE_IN X HPH_OUT X FM radio interface RM 801 supports FM RDS I2C is the control bus from QTR8215 The line up signal provides an analogue signal toQTR8215 Output music to ear piece or loud speaker ...

Page 109: ...onverted to a digital signal and then transferred further to the baseband e g to the earpiece The receiver functions are implemented in the QTR8215 RF block Signals at different frequencies goes different path and are therefore is processed by different components Transmitter TX The digital baseband signal e g from the microphone is converted to an analogue signal which is then amplified by amplif...

Page 110: ...RM 801 RM 819 Nokia Lumia 800 System Module Page 4 14 COMPANY CONFIDENTIAL Issue 1 Copyright 2011 Nokia All rights reserved QTR8215System Module ...

Page 111: ...RM 801 RM 819 Nokia Lumia 800 System Module Issue 1 COMPANY CONFIDENTIAL Page 4 15 Copyright 2011 Nokia All rights reserved Phone Schematic ...

Page 112: ...RM 801 RM 819 Nokia Lumia 800 System Module Page 4 16 COMPANY CONFIDENTIAL Issue 1 Copyright 2011 Nokia All rights reserved ...

Page 113: ...RM 801 RM 819 Nokia Lumia 800 System Module Issue 1 COMPANY CONFIDENTIAL Page 4 17 Copyright 2011 Nokia All rights reserved ...

Page 114: ...RM 801 RM 819 Nokia Lumia 800 System Module Page 4 18 COMPANY CONFIDENTIAL Issue 1 Copyright 2011 Nokia All rights reserved This page left intentionally blank ...

Page 115: ...RM 801 RM 819 Nokia Lumia 800 Glossary Nokia Customer Care Issue 1 COMPANY CONFIDENTIAL Page Glossary 1 Copyright 2011 Nokia All rights reserved Glossary ...

Page 116: ...RM 801 RM 819 Nokia Lumia 800 Glossary Page Glossary 2 COMPANY CONFIDENTIAL Issue 1 Copyright 2011 Nokia All rights reserved This page left intentionally blank ...

Page 117: ...dule made by CSR BIQUAD Bi quadratic type of filter function BSI Battery Size Indicator BT Bluetooth CBus MCU controlled serial bus connected to UPP_WD2 UEME and Zocus CCP Compact Camera Port WCDMA Code division multiple access CDSP Cellular DSP expected to run at low levels CLDC Connected limited device configuration CMOS Complimentary metal oxide semiconductor circuit low power consumption COF C...

Page 118: ...e FSTN Film compensated super twisted nematic GMSK Gaussian Minimum Shift Keying GND Ground conductive mass GPIB General purpose interface bus GPRS General Packet Radio Service GSM Group Special Mobile Global System for Mobile communication HSDPA High speed downlink packet access HF Hands free HFCM Hands free Common HS Handset HSCSD High speed circuit switched data data transmission connection fas...

Page 119: ...itive resistor used as a temperature sensor OMA Object management architecture OMAP Operations maintenance and administration part Opamp Operational Amplifier PA Power amplifier PDA Pocket Data Application PDA Personal digital assistant PDRAM Program Data RAM on chip in Tiku Phoenix Software tool of DCT4 x and BB5 PIM Personal Information Management PLL Phase locked loop PM Phone Permanent memory ...

Page 120: ...scriber Wallet Identification Module TCP IP Transmission control protocol Internet protocol TCXO Temperature controlled Oscillator Tiku Finnish for Chip Successor of the UPP TX Radio Transmitter UART Universal asynchronous receiver transmitter UEME Universal Energy Management chip Enhanced version UEMEK See UEME UI User Interface UPnP Universal Plug and Play UPP Universal Phone Processor UPP_WD2 C...

Page 121: ... 1 COMPANY CONFIDENTIAL Page Glossary 7 Copyright 2011 Nokia All rights reserved WD Watchdog WLAN Wireless local area network XHTML Extensible hypertext markup language Zocus Current sensor used to monitor the current flow to and from the battery ...

Page 122: ...RM 801 RM 819 Nokia Lumia 800 Glossary Page Glossary 8 COMPANY CONFIDENTIAL Issue 1 Copyright 2011 Nokia All rights reserved This page left intentionally blank ...

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