VeriFone VX 685 Installation Manual Download

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VeriFone Part Number DOC260-003-EN-B, Revision B.1

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VX 685/VX 690

Installation Guide

Summary of Contents for VX 685

Page 1: ...VeriFone Part Number DOC260 003 EN B Revision B 1 VE R I FO N E CO N F I D E N T I A L REVISION B 1 VX 685 VX 690 Installation Guide...

Page 2: ...rogram before placing the software into productive use This document including without limitation the examples and software programs is supplied As Is VeriFone Inc 2099 Gateway Place Suite 600 San Jos...

Page 3: ...Electrical Considerations 14 Unpacking the Shipping Carton 14 Examining Terminal Features 15 Front Panel 15 Examining the Connection Port 16 Installing Replacing Paper Roll 16 Installing Replacing SI...

Page 4: ...ting 39 Power Pack 39 Temperature 39 External Dimensions 39 Weight 39 Processor 39 Memory 39 Display 39 Magnetic Card Reader 39 Primary Smart Card 39 SAM Card Reader 40 Keypad 40 Peripheral Ports 40 S...

Page 5: ...intenance of the terminal Chapter 5 Service and Support Provides information on contacting your VeriFone service provider and information on how to order accessories or documentations from VeriFone Ch...

Page 6: ...t are cross references See Guide Conventions Italics Italic typeface indicates book titles or emphasis You must not use this unit underwater The pencil icon is used to highlight important information...

Page 7: ...pher Block Chaining mode DEA DES Data Encryption Algorithm Standard DUKPT Derived Unique Key Per Transaction Method as defined in the VISA s POS Equipment Requirement PIN processing and Data Authentic...

Page 8: ...PREFACE Guide Conventions 8 VX 685 VX 690 INSTALLATION GUIDE VE R I FO N E CO N F I D E N T I A L REVISION B 1...

Page 9: ...to fit comfortably during handheld consumer facing applications It features a colored 3 5 QVGA display touch screen and backlit spill resistant keypad It supports a variety of communications technolog...

Page 10: ...rear placement to maximize the user interface area Unidirectional magnetic stripe card reader with an extended blade for optimal card reading Performance and Durability Fast transactions due to power...

Page 11: ...able 3 Features Comparison Features VX 685 GPRS VX 690 3G BT Processor 400 MHz ARM 11 400 MHz ARM 11 OS Verix OS Verix OS Memory 64 MB SDRAM 128 MB Flash 64 MB SDRAM 128 MB Flash Display 3 5 QVGA 3 5...

Page 12: ...TERMINAL OVERVIEW Differences Between VX 685 and VX 690 Terminals 12 VX 685 VX 690 INSTALLATION GUIDE VE R I FO N E CO N F I D E N T I A L REVISION B 1...

Page 13: ...rce Base Stations Powering Up the Base 3G GPRS and GPS Support VX 690 Wi Fi BT Support Using the Smart Card Reader Using the Magnetic Card Reader Performing a Contactless Smart Card Transaction Select...

Page 14: ...ate in an unsecured manner To Unpack the Shipping Carton 1 Remove and inspect the contents of the shipping carton The terminal ships in multiple configurations the carton may include all or any of the...

Page 15: ...uchscreen display A set of keys that include A 12 key telephone style keypad keypads may vary in style Three color coded function keys on the right side of the keypad from top to bottom CANCEL CLEAR E...

Page 16: ...maining on the roll to conclude at least one transaction To Install Replace a Paper Roll 1 Gently pull the latch located on the bottom of the terminal to unlock the paper 2 Gently lift the printer cov...

Page 17: ...two different network providers This allows the terminal to switch SIMs when it detects poor signal or no network To Install Replace a SIM Card 1 Turn off the terminal 2 Place the terminal face down o...

Page 18: ...a new SIM Installing Replacing MSAM Cards You may need to install one or more multiple security access module MSAM cards or replace an old one To Install Replace MSAM Cards 1 Power off the terminal 2...

Page 19: ...ots 5 Carefully slide the cards one at a time into the slots until fully inserted Figure 7 SAM Insertion To replace gently slide out the old SAM card before inserting a new one NOTE Position the card...

Page 20: ...cro SD for additional memory To Install Replace Micro SD Card 1 Turn off the terminal 2 Place the terminal face down on a soft clean surface to protect the lens from scratches 3 Lift the battery pack...

Page 21: ...ttery is left in an unused terminal for extended periods The battery is not customer changeable and therefore should not be disconnected and removed Li ion batteries are not affected by shallow chargi...

Page 22: ...y Behavior The terminal shifts to power pack mode and starts up automatically when the terminal is connected to a non battery power source regardless of the battery charge state Manual Startup Hold th...

Page 23: ...nnect the VX 690 Terminal to the Power Source 1 Insert the micro USB connector to the micro USB port found on the side of the terminal 2 Plug the AC power cord into a wall outlet or power surge protec...

Page 24: ...e protector Figure 11 Connecting VX 685 to Power Source Base Stations VeriFone ships variants of the base station for different markets Your base may have a different configuration Charging Base A cha...

Page 25: ...the terminal to use dial and Ethernet options support peripheral devices download debug tasks and conduct transactions over Bluetooth Docking the Terminal on the Base The terminal can be placed on the...

Page 26: ...al up Ethernet Connections The terminal allows for dial up and Ethernet connections for full back up connectivity To Create a Dial Up Connection 1 Connect the telephone cable to the communication port...

Page 27: ...a data wall jack or router hub Figure 17 Ethernet Connection Using the Powered Serial The powered serial on the base can be used in debug options or downloading applications To Connect to the Powered...

Page 28: ...ternal Devices 1 Connect the micro USB USB cable of the device to the micro USB USB port of the base 2 For complete information about the peripheral installation and use refer to the user documentatio...

Page 29: ...stems Bluetooth Support VX 690 uses the Bluetooth base station Up to seven devices can be registered with the same communications device but only one transaction may be undertaken at a time Do not pai...

Page 30: ...cating with a Bluetooth Access Point AP Base To improve the range performance of the terminal the Bluetooth AP Base Station should be placed in a position that services all of the card payment areas i...

Page 31: ...ccess the Setup menu you will be asked to enter your password Enter your password then press the Enter key 4 On the Setup menu Discovery is selected by default Press the Enter key to start searching f...

Page 32: ...the terminal and the base station To pair the terminal with the base station 1 Navigate to the BT Devices menu select the base station s friendly name then press the Enter key 2 Select the base statio...

Page 33: ...aired with additional Bluetooth AP Base Station To pair a terminal with another Bluetooth AP Base Station 1 Select Discovery on the terminal s Setup menu then press Enter 2 Make sure the terminal is w...

Page 34: ...less transaction 1 Ensure the terminal is in an optimal position for transmitting 2 Follow the on screen instructions provided with your application Using the Smart Card Reader The smart card transact...

Page 35: ...osition a magnetic card with the stripe in the card reader and facing the keypad 2 Swipe it through the magnetic card reader starting from the top of the unit downward Figure 23 Using the Magnetic Car...

Page 36: ...CO N F I D E N T I A L REVISION B 1 2 An activated LED visual on the display accompanied by a short beeping sound indicates a successful transaction Figure 24 Contactless Smart Card Transaction NOTE D...

Page 37: ...d 5 V DC 2 2 A 11 W Temperature Operating temperature 10 to 50 C 32 to 122 F Storage temperature 20 to 70 C 22 to 140 F External Dimensions Length 173 25 mm 6 82 in Width 87 mm 3 43 in Depth 31 7 mm 1...

Page 38: ...AMs Keypad 3 x 5 Secure Keypad Matrix Keys can be simulated on touchscreen Peripheral Ports The micro USB port on the terminal and on the base supports peripheral attachment such as USB flash biometri...

Page 39: ...device Rough handling can break internal circuit boards and fine mechanics Do not use harsh chemicals cleaning solvents or strong detergents to clean the device Use only a soft clean and dry cloth fo...

Page 40: ...they may affect your device s performance or damage it Potentially Explosive Environments Do not use this device in any area with a potentially explosive atmosphere and obey all signs and instruction...

Page 41: ...ing the model and part number For example VX 690 m260 xxx xx and PTID xxxxxxxx Serial number S N xxx xxx xxx 2 Obtain the MRA numbers by completing the following Call Verifone within the United States...

Page 42: ...produces accessories and documentation for the terminal When ordering please refer to the part number in the left column VeriFone Online Store at www store verifone com USA VeriFone Customer Developme...

Page 43: ...nts VX 690 Certifications and Regulations Sheet VPN DOC260 001 EN VX 690 Quick Installation Guide VPN DOC260 002 EN VX 685 VX 690 Reference Guide VPN DOC260 004 EN Verix eVo Volume I Operating System...

Page 44: ...SERVICE AND SUPPORT Accessories and Documentation 46 VX 685 VX 690 INSTALLATION GUIDE VE R I FO N E CO N F I D E N T I A L REVISION B 1...

Page 45: ...outlined in Transactions Fail To Process If pressing a function key does not perform the expected action refer to the user documentation for that application to ensure you are entering data correctly...

Page 46: ...manually using the keypad instead of the card reader If the manual transaction works the problem may be a defective card reader If the problem persists contact your local VeriFone representative Chec...

Page 47: ...VE R I FO N E CO N F I D E N T I A L REVISION B 1 VX 685 VX 690 INSTALLATION GUIDE 49...

Page 48: ...Installation Guide VeriFone Part Number DOC260 003 EN B Revision B 1 VeriFone Inc 2099 Gateway Place Suite 600 San Jose CA 95110 USA 1 800 VERIFONE www verifone com VE R I FO N E CO N F I D E N T I A...

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