Nokia Customer Care
Service Software and Tuning Instructions
RH-37
Issue 1 07/04
Nokia Corporation
Page 7
Phoenix Service SW
Before installation
• Check that a dongle is attached to the parallel port of your computer .
• Download the installation package (e.g.
phoenix_service_sw_a12_2003_50_6_35.exe
) to your computer (e.g. C:\TEMP).
• Close all other programs.
• Run the application file (e.g.
phoenix_service_sw_a12_2003_50_6_35.exe
)
and
follow instructions on the screen.
Administrator rights may be required to be able to install Phoenix depending on the
Operating System
If uninstalling or rebooting is needed at any point, you will be prompted by the Install
Shield program.
If at any point during installation you get this message, the dongle is not found and
installation cannot continue.
Possible reasons may be defective or too old PKD-1Dongle (five digit serial number don-
gle when used with FPS-8 Prommer) or that the
FLS-4S
POS Flash Dongle is defective or
power to it is not supplied by external charger.
First, check the COM /parallel ports used! After correcting the problem, the installation
can be restarted.
