GB 28
Problem
Possible causes
What to do
The display on the
front panel does not
light up/is not lit.
Mains lead is not connected.
Check that the mains lead is
plugged into the power socket.
No sound or picture.
The satellite dish is not pointing
at the satellite.
No signal or weak signal.
The LNB is faulty.
Adjust the dish. Check the signal
level indicator in one of the channel
search submenus.
Check the cable connections, LNB
and other equipment connected
between the LNB and the receiver, or
adjust the dish.
Replace the LNB.
Bad picture/blocking
error.
The satellite dish is not pointing at
the satellite.
Signal too strong.
Satellite dish is too small.
LNB noise factor too high.
The LNB is faulty.
Adjust the dish.
Connect a signal attenuator to the
LNB input.
Change to a larger dish.
Change to an LNB with lower noise
factor.
Change the LNB.
There is no Welcome
menu on the screen
after you switched on
the Mediamaster for
the first time.
The system is connected by
SCART cables and the TV is not
in AV/EXT mode.
The system is connected by RF
cables and the TV is not set to the
channel tuned for digital satellite
TV.
If the system is connected by SCART
cables, switch the TV to the
appropriate AV input.
If the system is connected by RF
cables, switch the TV to the channel
for digital satellite TV. If you have not
tuned in the TV you may do this first.
Please see the TV manual for
instructions. You can also change the
RF-channel in the Mediamaster.
See TV settings.
There is interference
on your digital satellite
channels, an existing
terrestrial channel or
video signal.
The system is connected by RF
cables and the output channel of
the Mediamaster interferes with an
existing terrestrial channel or
video signal.
Change the Mediamaster output
channel to a more suitable channel
between 21-69, or connect the system
by SCART cables.
You made a video
recording of a digital
satellite channel and
the whole or parts of
the programme were
not recorded.
The Mediamaster was not left on
the appropriate channel.
The system is connected by
SCART cables and the VCR is not
in AV/EXT mode.
The system is connected by RF
cables and the VCR is not set to
the channel tuned for digital
satellite TV.
If you make a recording from digital
satellite TV your Mediamaster has to
be left on the channel you want to
record.
If the system is connected by SCART
cables, switch the VCR to appropriate
AV input.
If the system is connected by RF
cables, switch the VCR to the channel
for digital satellite TV. If you have not
tuned in the VCR you may do this first.
Please see the VCR manual for
instructions.
CA Module is not
working.
CA module is not installed.
CA module is not correctly
inserted.
Check that the CA module has been
correctly inserted.
Contact your dealer or Service
Provider.
Black picture.
CA module is inserted but not
working correctly.
Eject the CA module and reinsert it
again.
PROBLEM SOLVING
