Training and Vendor Development
CMO Service Operations
Multimedia Creation & Support
CONFIDENTIAL
15.Dec.2006
5
Service Manual 6125 RM-178 /6136 RM-106/-199
Copyright © 2006 NOKIA Corporation. All rights reserved.
Approved 4.0
MGR
Page
(42)
In addition to the information in this Service Manual, there are several instructions and information, which have
to be followed. Main documentation database is
with the purpose of serving different multimedia
content, like video clips or interactive tutorials.
It is mandatory to watch for newest technical and organizational information on a daily basis to be updated as re-
quired (see
“Latest files in Support Library”
). Every new information has to be processed and implemented as soon
as possible.
When logged into NOL you can also find needed information in different folder like:
Support Library
Phones
Service Manuals
Service Bulletins
Software
Repair Information
Former NOKIA CarePoint
content, such as
Online Troubleshooting
Product information
Videos – Disassembly/Assembly
•
•
•
can be found on
NOKIA Online
Care Services
Training
Phone Models
Level 1&2 e-learning courses offer a quick overview of the NOKIA phone and support for how to repair and use the
phone:
Overview & Guides
Basic information about the phone,
features and technologies
Disassembly & Assembly
Instructions how to disassemble and
assemble the phone
Troubleshooting
Step-by-step instructions on how to
locate and repair the most common
problems with the phone
To reduce the server traffic it is recommended to download newest version of huge files like videos, Phoenix pack-
ages or Service Manuals only once and distribute it internally for further use.
PATHFINDER FOR WORKSHOP STAFF
3.
Level 1&2 e-learning (former NOKIA CarePoint) on NOKIA Online
This is the NOL page (NOKIA Online) which is currently available in Europa, Middle East and Africa only!
