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Nokia 105s Installation Manual Download Page 87

Nokia 105s Gateway Installation Guide

87

7

Troubleshooting

This chapter provides troubleshooting tips, problems, and solutions related to
105s gateway installations.

General Troubleshooting Information

The information in this section relates to non-routing problems. For
information about how to troubleshoot routing problems, see

“Troubleshooting Routing Problems”

on page 97.

Unable to Log in to the Console Port—No Error Message

Two laptop computers (using terminal emulation programs) or terminals
should be able to communicate back to back in the same way that the terminal
communicates with the 105s gateway. If this is not possible using your laptop
computer or terminal, the problem is with the terminal or cable and not the
gateway.

Problem

You do not have a console connection to the 105s gateway.

Solution

For information about how to create a console connection,

see

“Using a Console Connection”

on page 40.

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Summary of Contents for 105s

Page 1: ...Part No N450000309 Rev 001 Published August 2006 Nokia 105s Gateway Installation Guide ...

Page 2: ...kia Inc as is and any express or implied warranties including but not limited to implied warranties of merchantability and fitness for a particular purpose are disclaimed In no event shall Nokia or its affiliates subsidiaries or suppliers be liable for any direct indirect incidental special exemplary or consequential damages including but not limited to procurement of substitute goods or services ...

Page 3: ... Canada 1 512 437 7089 email info ipnetworking_americas nokia com Europe Middle East and Africa Nokia House Summit Avenue Southwood Farnborough Hampshire GU14 ONG UK Tel UK 44 161 601 8908 Tel France 33 170 708 166 email info ipnetworking_emea nokia com Asia Pacific 438B Alexandra Road 07 00 Alexandra Technopark Singapore 119968 Tel 65 6588 3364 email info ipnetworking_apac nokia com Web Site http...

Page 4: ...4 Nokia 105s Gateway Installation Guide ...

Page 5: ...5s Gateway 19 Built In Gigabit Ethernet Ports 21 PMC Expansion Slots 22 System Status LEDs 23 Managing the 105s Gateway 24 Site Requirements Warnings and Cautions 24 Software Requirements 26 Product Disposal 26 2 Installing the Nokia 105s Gateway 29 Before You Begin 29 Rack Mounting the Gateway 30 Connecting Power 31 Connecting to the Console or Auxiliary Port 32 Console Port 35 Auxiliary Port 36 ...

Page 6: ...terface Cards 57 5 Connecting PMC Network Interface Cards 59 Four Port 10 100 Mbps Ethernet NICs 59 Ethernet NIC Features 60 Ethernet NIC Connectors and Cables 61 Two Port Copper Gigabit Ethernet Network Interface Card 63 Copper Gigabit Ethernet NIC Features 63 Copper Gigabit Ethernet Connectors and Cables 64 Two Port Fiber Optic Gigabit Ethernet Network Interface Card 66 Fiber Optic Gigabit Ether...

Page 7: ...Information 87 Troubleshooting Routing Problems 97 A Technical Specifications 103 Physical Dimensions 103 Space Requirements 103 Operating Temperature 104 NIC Interfaces 104 B Compliance Information 105 Declaration of Conformity 105 Compliance Statements 107 FCC Notice US 108 Index 109 ...

Page 8: ...8 Nokia 105s Gateway Installation Guide ...

Page 9: ...ntions 15 Table 2 Text Conventions 16 Table 3 Specifications for the 105s Gateway 20 Table 4 PMC Network Interface Card Slots 22 Table 5 System Status LEDs 23 Table 6 Pin Assignments Console Connector and Cable 36 Table 7 Pin Assignments for AUX Connector and Modem Cable 37 ...

Page 10: ...10 Nokia 105s Gateway Installation Guide ...

Page 11: ...ager Reference Access Points 45 Figure 9 Four Port Ethernet NIC Front Panel Details 60 Figure 10 Output Connector for the Ethernet Cable 62 Figure 11 Ethernet Crossover Cable Pin Connections 62 Figure 12 Gigabit Ethernet Crossover Cable Pin Connections 63 Figure 13 Two Port Copper Gigabit Ethernet NIC 64 Figure 14 Copper Gigabit Ethernet Cable Connector Output Pin Assignments 65 Figure 15 Gigabit ...

Page 12: ...12 Nokia 105s Gateway Installation Guide ...

Page 13: ...the following chapters and appendixes Chapter 1 Overview presents a general overview of the 105s gateway Chapter 2 Installing the Nokia 105s Gateway describes how to rack mount the gateway and how to physically connect it to a network and power Chapter 3 Performing the Initial Configuration describes how to make the gateway available on the network Chapter 4 Installing and Replacing Network Interf...

Page 14: ...haracteristics Appendix B Compliance Information provides compliance and regulatory information Conventions this Guide Uses The following sections describe the conventions this guide uses including notices text conventions and command line conventions Notices Warning Warnings advise the user that bodily injury might occur because of a physical hazard Caution Cautions indicate potential equipment d...

Page 15: ...essor script for a compiled Nokia product It might appear alone or precede one or more options You must spell a command exactly as shown and use lowercase letters Italics Indicates a variable in a command that you must supply For example delete interface if_name Supply an interface name in place of the variable For example delete interface nic1 angle brackets Indicates arguments for which you must...

Page 16: ...ately after the name of the file The extension might be optional in certain products Punctuation and mathematical notations are literal symbols that you must enter exactly as shown Single quotation marks are literal symbols that you must enter as shown Table 1 Command Line Conventions Convention Description Table 2 Text Conventions Convention Description monospace font Indicates command syntax or ...

Page 17: ...tting Started Guide and Release Notes for the version of Nokia IPSO you are using Nokia IPSO Boot Manager Reference Guide Nokia Network Voyager inline help Nokia Secure Access System Release Notes for the version of NSAS you are using Menu commands Menu commands are separated by a greater than sign Choose File Open The words enter and type Enter indicates you type something and then press the Retu...

Page 18: ...re Access System Technology Overview for the version of NSAS you are using Nokia Secure Access System Configuration Guide for the version of NSAS you are using Nokia 105s Information Sheet You can find the most up to date version of the Nokia 105s Gateway Installation Guide and other documents in the preceding list in PDF on the Nokia support site https support nokia com You can access inline help...

Page 19: ...s network devices 105s gateways support a comprehensive suite of IP routing functions and protocols including RIPv1 RIPv2 IGRP OSPF and BGP4 for unicast traffic and DVMRP for multicast traffic This chapter provides an overview of the 105s gateway and the requirements for using it The following topics are covered About the Nokia 105s Gateway Managing the 105s Gateway Site Requirements Warnings and ...

Page 20: ...Locations Front View Table 3 Specifications for the 105s Gateway Feature Nokia 105s Maximum memory size 2 GB Network interface cards NICs support Two or fewer four port 10 100 Ethernet NICs Two or fewer two port copper Gigabit Ethernet NICs Two or fewer two port fiber optic Gigabit Ethernet NICs 00525gen System status LEDs AUX port Console port Four port Gigabit Ethernet PC card slots PMC NIC slot...

Page 21: ...f the gateway Figure 3 shows the layout of the built in Gigabit Ethernet ports and status LEDs Figure 3 Built In Gigabit Ethernet Ports Details Caution Cables that connect to the Gigabit Ethernet ports must be IEEE 802 3 compliant to prevent potential data loss 00527 Power socket Power switch 00547 Activity LED blinking yellow Link LED solid yellow for 10 100 Mbps solid green for 1000 Mbps RJ 45 c...

Page 22: ...Nokia Global Support Services group can provide support only for Nokia products that use Nokia approved accessories For sales or reseller information contact a Nokia service provider listed in the Nokia Contact Information on page 3 Table 4 PMC Network Interface Card Slots Interface For details see Four port copper 10 100 Ethernet Four Port 10 100 Mbps Ethernet NICs on page 59 Two port copper Giga...

Page 23: ...way Status LEDs Table 5 shows the system status LEDs and describes their meaning Table 5 System Status LEDs Status Indicator Meaning Symbol Solid blue Power on Solid yellow Gateway is experiencing an internal voltage problem Blinking yellow Gateway is experiencing a temperature problem Solid red One or more fans are not operating properly Power supply over temperature fault Blinking green System a...

Page 24: ...y and enabled through the IPSO operating system With Network Voyager you can manage monitor and configure the 105s gateway from any authorized location within the network by using a standard Web browser For information about how to access Network Voyager and the related reference materials see Using Nokia Network Voyager on page 43 The IPSO command line interface CLI an SSHv2 secured interface tha...

Page 25: ...e or equivalent type battery recommended by the manufacturer Dispose of used batteries according to the manufacturer s instructions Caution Do not block any of the ventilation holes on the gateway The components might overheat and become damaged Warning Hazardous radiation exposure can occur if you use controls make performance adjustments or follow procedures that are not described in this docume...

Page 26: ...evices contain materials and components that must be disposed of properly Therefore to help prevent damage to the environment Nokia encourages you to dispose of these devices in an environmentally friendly manner The following resources are available to you to help with equipment disposal decisions Many Nokia products are labeled with information about the materials used in their manufacture that ...

Page 27: ... out wheeled bin means that within the European Union the product must be taken to separate collection at the product end of life This applies to your device but also to any enhancements marked with this symbol Do not dispose of these products as unsorted municipal waste ...

Page 28: ...1 Overview 28 Nokia 105s Gateway Installation Guide ...

Page 29: ...e following topics are covered Before You Begin Rack Mounting the Gateway Connecting Power Connecting to the Console or Auxiliary Port Connecting to Network Interfaces Before You Begin To rack mount the gateway you need Phillips head screwdriver Grounding wrist strap Suitable grounded work surface on which to place the chassis tray assembly ...

Page 30: ...he instructions provided with the wrist strap before you handle the components or open the gateway Rack Mounting the Gateway The 105s gateway mounts in a standard 19 inch rack with four mounting screws as Figure 5 shows Note To avoid damaging your equipment Nokia recommends that you use all four rack mounting screws when you install your gateway on the rack Figure 5 Mounting Screws Location 00525g...

Page 31: ...f the rack Figure 6 Adjustable Mounting Brackets Caution Blocking ventilation openings during installation may result in damage to the gateway Connecting Power The power plug and power switch for the 105s gateway is located on the back of the gateway as Figure 7 shows 00539gen Brackets located for flush with rack installation Brackets located for forward of rack installation ...

Page 32: ... Console or Auxiliary Port If you do not use DHCP to perform the initial configuration of your Nokia 105s gateway you must use a serial console connection RJ 45 null modem cable included For information about using DHCP for initial configurations see Chapter 3 Performing the Initial Configuration After you perform the initial configuration you no longer need the console connection You can use any ...

Page 33: ...panel the serial AUX port is an auxiliary modem port One RJ 45 termination has a retractable shroud that releases or secures the RJ 45 tab Use this end of the cable when connecting to the console port of the 105s For cable pin assignments for the console connection see Console Port on page 35 2 Connect the other end of the cable to the VT100 console or to a system running a terminal emulation prog...

Page 34: ...this section is a rollover cable which is required for 105s console and auxiliary port connections You cannot use standard Ethernet cables for 105s console and auxiliary connections To connect the cable push the connector into the receptacle as you would with other similar cables To disconnect the cable push the cable toward the gateway pull back on the boot to release the latch and pull the conne...

Page 35: ...is provided with the cable The DB 25 adaptor is provided with Nokia modem cable kits for the 105s Console Port Use the built in console port shown in Figure 6 to supply information that makes the gateway available on the network at speeds up to 9600 bps The default configuration of the serial ports are 9600 baud 8 bits no parity and 1 stop Table 6 provides pin assignment information for console co...

Page 36: ...to the host terminal Auxiliary Port Use the built in serial AUX port shown in Figure 1 to establish a modem connection for managing the gateway remotely or out of band The default configuration of the serial ports are 9600 baud 8 bits no parity and 1 stop bit Table 7 provides pin assignment information for modem connections Console Port DTE RJ 45 to RJ 45 Rollover Cable RJ 45 to DB 9 Terminal Adap...

Page 37: ...iguration You can also connect the remaining LAN interface cables at this point although you are not required to do so To connect Ethernet devices Use a straight through RJ 45 cable to connect to a 10 Mbps or 100 Mbps hub Use a crossover RJ 45 cable to connect directly to a host For details see Ethernet NIC Connectors and Cables on page 61 Auxiliary Port DTE RJ 45 to RJ 45 Rollover Cable RJ 45 to ...

Page 38: ...opper Gigabit Ethernet Connectors and Cables on page 64 To connect fiber optic Gigabit Ethernet devices Use a multimode fiber optic cable with an LC connector to connect to a 10 Mbps 100 Mbps or 1000 Mbps hub or directly to a host The destination end of the cable can be either LC or SC depending on the type of connector required for the destination Gigabit Ethernet device You can also use a half d...

Page 39: ... You can configure a DHCP server to provide the initial configuration information the first time the gateway is started You can perform the initial configuration manually by using a console connection This chapter describes how to perform the initial configuration manually by using a console connection It includes the following sections Using a Console Connection Using Nokia Network Voyager Using ...

Page 40: ...be useful during the configuration process What is the hostname What is the admin password Will you use Nokia Network Voyager for subsequent configuration Which interface will you use What is the assigned IP address and masklength What is the default router What is the interface speed Note The default interface speed for the 105s is 1000 Mbps You can make VLAN SNMP community string and remote logg...

Page 41: ...re the chassis tray assembly is pushed all the way in from the front of the gateway and that the front panel retaining screws are tightened Make sure that power is turned on to the power strip or wall receptacle you plugged the gateway in to If the fans are still not running or if the power LED does not illuminate contact your Nokia service provider as listed in Nokia Contact Information on page 3...

Page 42: ...tarts it might configure the gateway with an incorrect host name and IP address this could happen if a DHCP server on your network is configured to respond to any request To reset the incorrect host name and IP address a Establish a console connection to the gateway b Enter the following rm config active or mv config active config active old c Reboot the gateway d Respond to the Hostname prompt wi...

Page 43: ...teway 2 In the Location or Address field enter the IP address of the initial interface you configured for the gateway You are prompted to enter the admin username and the password you entered when you performed the initial configuration Note If the username login screen does not open you might not have a physical network connection between the host and your gateway or you might have a network rout...

Page 44: ...ger Reference Guide This guide is the comprehensive reference source for Nokia Network Voyager To access this source look at the list in the navigation tree on the left side of the window as shown in Figure 8 You can also access the Nokia Network Voyager Reference Guide and other Nokia IPSO documentation at the Nokia support site https support nokia com or on the software CD that was delivered wit...

Page 45: ... Points Using the Command Line Interface You can also use the Nokia IPSO command line interface CLI to manage and configure 105s gateways from the command line Everything that you can accomplish with Network Voyager you can also do with the CLI Link to complete user documentation Link to inline help context sensitive help ...

Page 46: ...m of commands That is you can view configuration settings but you cannot change them You can now execute CLI commands from the CLI shell and the Nokia IPSO shell The Nokia IPSO shell is what you see when you initially log on to the gateway Execute from To Implement Purpose Nokia IPSO command line Enter the following command to invoke the CLI shell clish The prompt changes and you can then enter CL...

Page 47: ...he Command Line Interface Nokia 105s Gateway Installation Guide 47 For more information about how to access and use the CLI see the Nokia CLI Reference Guide for the version of Nokia IPSO you are using 060228 ...

Page 48: ...3 Performing the Initial Configuration 48 Nokia 105s Gateway Installation Guide ...

Page 49: ...cessary The following topics are covered Deactivating Configured Interfaces Removing Installing and Replacing NICs Configuring and Activating Interfaces Monitoring Network Interface Cards For detailed information on specific NICs see Chapter 5 Connecting PMC Network Interface Cards Caution You should have a working knowledge of networking equipment before attempting to service a 105s gateway Limit...

Page 50: ...f the physical interfaces on the NIC If you do not deactivate the interfaces before removing the NIC you may have to reinstall the NIC to deactivate its logical and physical interfaces in Network Voyager For information about how to access Network Voyager see Using Nokia Network Voyager on page 43 Removing Installing and Replacing NICs Note Before removing a configured NIC with these instructions ...

Page 51: ...matically disconnected when the chassis tray assembly is opened you do not need to manually disconnect the power for this procedure Any servicing of the unit however should be completed with the chassis tray assembly fully removed from the gateway Power is still active in the chassis body and care should be taken when working on the power supply or power supply wiring without disconnecting the pow...

Page 52: ... 2 Use your fingers or a screwdriver to loosen the retaining screws that hold the chassis tray assembly 3 Gently pull the chassis tray assembly forward to expose the NIC connectors Remove the tray completely to avoid damaging components 00525gen Chassis tray assembly retaining screws 00537gen ...

Page 53: ...sembly remove the bezel retaining screws If you are installing a NIC in an unoccupied slot remove the blank bezel that occupies the space in the gateway front panel retain it for future use and proceed to step 7 5 From above the chassis tray assembly remove the NIC retaining screws from the back of the NIC 00529 00530 ...

Page 54: ... you are removing a NIC without installing another NIC a Insert a blank bezel into the front panel slot formerly occupied by the NIC and push it gently into place Make sure that the bezel is completely seated into the front panel and that the screw holes on the bottom of the bezel align with those in the front panel Note To reduce electromagnetic interference EMI a blank bezel needs to be installe...

Page 55: ...Insert the NIC bezel into the front panel b Gently push the back of the NIC down toward the chassis tray assembly Make sure that the NIC edge is completely seated into the connectors on the chassis tray assembly 8 From the top of the chassis tray assembly screw the NIC retaining screws into the standoffs on the back of the NIC 00532 00531 ...

Page 56: ...stallation Guide 9 From beneath the chassis tray assembly screw in the bezel retaining screws 10 Slide the chassis tray assembly back into the gateway until it clicks into place The gateway automatically restarts when the chassis tray assembly clicks into place 00528 00538gen ...

Page 57: ...on page 43 Monitoring Network Interface Cards You can asses the general operating condition of the NICs in your gateway by looking at the LED status indicators on the NICs The status indicators for each NIC are explained in the NIC reference chapter For status indicator information for the built in Gigabit Ethernet ports see Built In Gigabit Ethernet Ports on page 21 For status indicator informati...

Page 58: ...fiber optic Gigabit Ethernet NIC see Two Port Fiber Optic Gigabit Ethernet Network Interface Card on page 66 Use Network Voyager to access detailed port information For information about accessing Network Voyager see Using Nokia Network Voyager on page 43 You can also use the Nokia IPSO tcpdump command to examine the track on a specific port ...

Page 59: ...t Network Interface Card Two Port Fiber Optic Gigabit Ethernet Network Interface Card For instructions on adding or replacing interface cards see Chapter 4 Installing and Replacing Network Interface Cards Caution Protect your 105s gateway and other electronic equipment from electrostatic discharge ESD damage by making sure you are properly grounded before you touch any electronic component Four Po...

Page 60: ...d 100 Mbps Packet tracing for analysis through tcpdump Compliance with IEEE 802 3 Ethernet specification You can configure and monitor Ethernet interfaces with Network Voyager Specifically you set the port speed and full duplex or half duplex mode by using Network Voyager Figure 9 Four Port Ethernet NIC Front Panel Details After the power is turned on the Ethernet link LEDs on the gateway and on t...

Page 61: ...over cable Use IEEE 802 3 10BASE T or 100BASE TX unshielded twisted pair full duplex or half duplex cable Caution Cables that connect to the Ethernet card must be IEEE 802 3 compliant to prevent potential data loss You can order appropriate adapter cables separately You can order additional cables from a cable vendor of your choice Figure 10 shows the pin assignments for the cable The RJ 45 cable ...

Page 62: ...igure 11 shows the pin assignments for the RJ 45 cross over cable Figure 11 Ethernet Crossover Cable Pin Connections You can also use cables intended for Gigabit Ethernet NIC connections for your Ethernet NIC connections as shown in Figure 12 Pin Assignment 1 TX 2 TX 3 RX 4 5 6 RX 7 8 00270 8 1 00017 1 1 2 3 4 5 6 7 8 1 2 3 4 5 6 7 8 ...

Page 63: ...cupy any of the slots or subslots in a gateway that other NICs do not occupy Note Copper Gigabit Ethernet NICs you use in 105s gateways need to be the Version 2 type as indicated on the right end of the NIC faceplate These NICs are sold by Nokia under the order code NIF4425 Copper Gigabit Ethernet NIC Features The copper Gigabit Ethernet NIC supports the following features Supports traffic at 10 1...

Page 64: ...use RJ 45 connectors To connect to a 1 Gbps hub switch or router use a straight through RJ 45 cable Cat 5 type cable or as required by your network configuration Note All Nokia copper Gigabit Ethernet NICs support cable auto sensing You can use a straight through or crossover cable to connect the NIC to a Gigabit Ethernet hub or switch or to connect directly to a host In Figure 14 the RJ 45 cable ...

Page 65: ...r Output Pin Assignments To connect directly to a host use an RJ 45 crossover cable wired as Figure 15 shows Figure 15 Gigabit Ethernet Crossover Cable Pin Connections 00270 Pin Gigabit Ethernet Assignment 10 100 Mbps Assignment 1 BI_DA TX 2 BI_DA TX 3 BI_DB RX 4 BI_DC 5 BI_DC 6 BI_DB RX 7 BI_DD 8 BI_DD 8 1 00020 1 2 3 4 5 6 7 8 1 2 3 4 5 6 7 8 ...

Page 66: ...abit Ethernet NIC Features The two port fiber optic Gigabit Ethernet NIC provides the following features Supports traffic at 1000 Mbps High bandwidth Full duplex mode operation up to 1 Gbps no half duplex support Link speed auto advertising Packet tracing for analysis through tcpdump Compliance with IEEE 802 3z Gigabit Ethernet specification You can configure and monitor Ethernet interfaces with N...

Page 67: ...th an LC connector for each NIC interface The destination end of the cable can be either LC or SC depending on the type of connector required for the destination Gigabit Ethernet device You can also use a half duplex LC to LC cable to loop back the transmit port of an interface to the receiver port Two LC to SC cables are included with two port fiber optic Gigabit Ethernet NICs You can order addit...

Page 68: ...5 Connecting PMC Network Interface Cards 68 Nokia 105s Gateway Installation Guide ...

Page 69: ...ing Memory Replacing the Battery on page 82 For instructions on adding or replacing interface cards see Chapter 4 Installing and Replacing Network Interface Cards Caution You should have a working knowledge of networking equipment before attempting to service a 105s gateway Limit service of the gateway to the procedures described in this chapter Caution Protect your 105s gateway and other electron...

Page 70: ... drive to your 105s gateway The following figure shows the location of the hard disk drive on the motherboard Note Back up your files to a remote system on a regular basis For back up and restore procedures see the Getting Started Guide and Release Notes for the version of Nokia IPSO you are using Figure 17 Hard Disk Drive Location 00542gen Hard disk drive ...

Page 71: ...k drive Access to the gateway through Network Voyager A Phillips head screwdriver A torque screwdriver capable of a 69 4ozf in 5kgf cm setting To install or replace a hard disk drive 1 Use Network Voyager to shut the gateway down For information about how to access Network Voyager see Using Nokia Network Voyager on page 43 2 Loosen the retaining screws that hold the chassis tray assembly 00525gen ...

Page 72: ...e Because power to a 105s gateway is automatically disconnected when the chassis tray assembly is opened you do not need to manually disconnect the power for this procedure Any servicing of the unit however should be completed with the chassis tray assembly fully removed from the gateway Power is still active in the chassis body and care should be taken when working on the power supply or power su...

Page 73: ...llation Guide 73 4 If a you are replacing a hard disk drive remove the retaining screws that hold the hard disk drive unit from the bottom of the chassis tray assembly Gently remove the hard disk drive from the motherboard taking care not to damage the connector 00534 ...

Page 74: ...ing Other Components 74 Nokia 105s Gateway Installation Guide 5 Insert the hard disk drive unit Note Push the hard disk drive gently into place Take care to align the connectors correctly as the connectors are not keyed 00536 ...

Page 75: ...ation Guide 75 6 Tighten the retaining screws that holds the hard disk drive into place 7 Slide the chassis tray assembly back into the gateway until it clicks into place The gateway automatically restarts when the chassis tray assembly clicks into place 00535 00538gen ...

Page 76: ...oved memory upgrade kit The 105s comes with different memory configurations Contact Nokia customer support for more information on the supported memory configurations Note Nokia recommends that you obtain memory kits only from Nokia or authorized resellers For further information contact the appropriate Nokia customer support site listed Nokia Contact Information on page 3 The DIMM sockets are loc...

Page 77: ...your gateway you need the following Physical access to the gateway Nokia memory upgrade kit and accompanying documentation Network or console access to the gateway Caution To protect the 105s gateway and the memory modules from electrostatic discharge ESD make sure you are properly grounded before you touch these components 00546gen DIMMs and DIMM sockets ...

Page 78: ...y forward to expose the DIMM sockets Remove the tray completely to avoid damaging components Note Because power to a 105s gateway is automatically disconnected when the chassis tray assembly is opened you do not need to manually disconnect the power for this procedure Any servicing of the unit however should be completed with the chassis tray assembly fully removed from the gateway Power is still ...

Page 79: ...o retaining clips outward and carefully pulling each DIMM upward as the following figure shows You might need to pull opposite ends of the DIMM alternately to gradually free it from the contact pins 5 The memory DIMMs are keyed to prevent improper insertion Press the new DIMM into the socket until it clicks into place 00545gen ...

Page 80: ...p of the DIMM is smooth The bottom edge has three different length sets of contacts which mate with the slots on the socket Be sure the contacts and slots are properly aligned before you insert the DIMM The retaining clips move into the lock position as you press the DIMM into place 00544gen ...

Page 81: ...chassis tray assembly clicks into place 7 Resecure the two retaining screws The gateway automatically recognizes the new memory configuration You can verify this from the Network Voyager the CLI or the IPSO shell To verify the memory from the CLI enter show asset hardware To verify the memory from the IPSO shell enter dmesg grep real memory 00538gen 00525gen Chassis tray assembly retaining screws ...

Page 82: ...ds Dispose of used batteries according to the manufacturer s instructions Warning Make certain to remove the power cord from the gateway before you proceed with any of the following steps Failure to do so could cause electric shock with burns or death resulting for the user Caution Make certain that you are properly grounded when you handle components internal to the gateway to protect against ele...

Page 83: ...5s gateway is automatically disconnected when the chassis tray assembly is opened you do not need to manually disconnect the power for this procedure Any servicing of the unit however should be completed with the chassis tray assembly fully removed from the gateway Power is still active in the chassis body and care should be taken when working on the power supply or power supply wiring without dis...

Page 84: ...conductive device such as a plastic probe to slide the battery out of the battery holder through the cutout in the holder Caution Replace the battery only with the same or equivalent type battery recommended by the manufacturer Dispose of used batteries according to the manufacturer s instructions 6 With the positive side facing up slide the new battery through the cutout in the battery holder 000...

Page 85: ...e battery must be facing up 7 Slide the chassis tray assembly back into the gateway until it clicks into place The gateway automatically restarts when the chassis tray assembly clicks into place 8 Resecure the two retaining screws After you replace the battery you need to reset the date and time using Network Voyager or the CLI 00538gen 00525gen Chassis tray assembly retaining screws ...

Page 86: ...6 Installing and Replacing Other Components 86 Nokia 105s Gateway Installation Guide ...

Page 87: ...Problems on page 97 Unable to Log in to the Console Port No Error Message Two laptop computers using terminal emulation programs or terminals should be able to communicate back to back in the same way that the terminal communicates with the 105s gateway If this is not possible using your laptop computer or terminal the problem is with the terminal or cable and not the gateway Problem You do not ha...

Page 88: ...e flow control The terminal should be set for no flow control Problem Defective 105s gateway or file system Solution Contact the Nokia customer support site listed in Nokia Contact Information on page 3 Problem Database is corrupt Solution Return to default settings according to the instructions included in the instructions for resetting the default password or contact the Nokia customer support s...

Page 89: ...e gateway boots up the following text appears Enter pathname of shell or RETURN for sh Press Enter 3 Type etc overpw at the prompt When the response asks if you want to continue type y 4 The admin password defaults to no password for admin Continue to boot to multiuser mode 5 Reconfigure the password as you normally would Note Blank passwords are not accepted in Network Voyager In such cases enter...

Page 90: ... the option to create a new factory default configuration 3 Create the new default configuration Do Not Get a Login Prompt Error Messages Appear Problem The 105s gateway is defective or the file system on the 105s gateway is defective Solution Contact the Nokia customer support site listed in Nokia Contact Information on page 3 Note Use the full installation procedure to install a new system The n...

Page 91: ...ole connection to verify the interface configuration and fix it if necessary Problem Host port configuration is incorrect Solution Use the CLI over the console connection to verify the interface configuration and fix it if necessary Problem Wrong link speed Solution Use the CLI over the console connection to verify the interface configuration and fix it if necessary Do Not See Interfaces that Shou...

Page 92: ... the Interface page in Network Voyager that the interface port is configured as active Problem High collision rate on the hub Solution Disconnect connections one at a time until the problem is localized to one computer and troubleshoot further Unable to Ping Through Gateway No Connectivity Between Ports This section covers connectivity issues that are isolated within a 105s gateway or network Loca...

Page 93: ...r ensure that the local interface is the default route for that computer Problem The ARP table has old information Solution If the ARP table has an old or invalid entry for the device associated with the IP address you are attempting to ping use Network Voyager to delete the invalid entry For information about how to access Network Voyager and the related reference materials see Using Nokia Networ...

Page 94: ...ctivity ping various hosts on each network Problem DVMRP is not enabled on the interfaces Solution Verify that DVMRP is enabled on the interfaces in use Problem Exceeding TTL on clients Solution Verify that the client is set up for the proper TTL number Many clients are set to receive local traffic only one hop away Problems Interfacing to 1483 Devices Problem Remote and local devices are not conf...

Page 95: ...ces Nokia does not support larger MTU sizes Gateway Not Receiving Power Problem Power cord is not properly plugged in Solution Check cord Make sure it is properly seated at both ends Problem Power supply not providing power Solution Check power source If there is no power at the source take appropriate action such as inserting a new fuse or resetting circuit breaker Gateway Does Not Recognize New ...

Page 96: ...g a printenv command at the boot manager prompt as shown in this example Loading boot manager BOOTMGR 0 printenv Bootmgr Revision 3 3 base kernel 3 5 1 fcs1 02 12 2001 102644 autoboot NO bootwait 5 boot file boot flags boot device No referenced boot file or boot device appears Setting the boot manager to defaults causes the boot manager to determine that no environment variables are set and it res...

Page 97: ...Troubleshooting Routing Problems Several useful tools are available to troubleshoot routing problems The first tool is available from the Monitor page in Network Voyager from which you display routing statistics and errors You can access this information from the command line interface using the ICLID IPSRD command line interface daemon command An example use of the ICLID command is shown below Fo...

Page 98: ...e aggregate bgp igrp ospf static all direct inactive rip summary hostname IP address show route ospf Codes C connected S static I IGRP R RIP B BGP O OSPF E OSPF external A Aggregate K Kernel Remnant H Hidden S Suppressed The response to the preceding ICLID command is as follows 0 172 16 16 via 10 1 1 225 eith sp4p1c0 cost 3 age 3111 In addition several trace options are available You can enable th...

Page 99: ... information see Configuring OSPF from the Configuring Routing document page in Network Voyager You can access the document page by pressing Doc Problem OSPF hello and dead timers are not the same on each interface for a given link Solution Verify that the settings at the end of each link are identical Problem Attached devices do not support OSPF Solution Ensure that the attached 105s gateway supp...

Page 100: ... RIP v1 Solution RIP version 1 must use consistent subnet masks change to RIP version 2 or OSPF to use inconsistent subnet masks Problem Number of networks exceeds the RIP limit Solution RIP can span up to 16 networks Verify that your network topology does not exceed this limit Common Problems Exchanging Routes Always enter a metric value if you are exporting routes from OSPF to RIP Problem Exchan...

Page 101: ... 105s Gateway Installation Guide 101 Problem Routing protocol is not functioning properly Solution to ensure that each routing protocol is functioning properly see Common Problems with OSPF on page 98 and Common Problems with RIP on page 99 ...

Page 102: ...7 Troubleshooting 102 Nokia 105s Gateway Installation Guide ...

Page 103: ...eway requires the following space in a rack 1 75 inches 4 45 centimeters of vertical space 18 inches 46 centimeters behind the front panel of the rack 6 inches 15 centimeters behind the 105s gateway to allow the back exit fan to move air through the gateways Dimensions Height 1 75 in 4 45 cm Width 17 in 44 cm 19 in 48 cm rack mountable Depth 16 12 in 40 94 cm Weight 17 lbs 7 7 kg base system ...

Page 104: ...is 0 C to 45 C 32 F to 113 F NIC Interfaces NIC Type Cable Type Cable Output Connector Four port Ethernet IEEE 802 3 10BASE T 100BASE T 1000BASE T unshielded twisted pair full duplex or half duplex RJ 45 Two port fiber optic Gigabit Ethernet IEEE 802 32 Gigabit Ethernet multi mode Fiber LC Two port copper Gigabit Ethernet Straight through RJ 45 cable Cat 5 type or crossover cable in some cases shi...

Page 105: ...tion Declaration of Conformity Compliance Statements FCC Notice US Declaration of Conformity According to ISO IEC Guide 22 and EN 45014 declares that the product Manufacturer s Name Nokia Inc Manufacturer s Address 313 Fairchild Drive Mountain View CA 94043 2215 USA Product Name 105s Model Number EM7500 Product Options All ...

Page 106: ... Amendment 93 68 EEC Serial Number 1 to 100 000 Date First Applied 2006 Safety EN60950 1 2001 A11 IEC60950 1 2001 UL60950 Third Edition 2000 CAN CSA C22 2 No 60950 2000 EMC EN55024 1998 EN55022A 1998 EN61000 3 2 EN61000 3 3 Christopher Saleem Compliance Reliability Engineering Manager Security Mobile Connectivity Enterprise Solutions Mountain View California May 2006 Tom Furlong Vice President and...

Page 107: ...dards Harmonics and Voltage Fluctuation Safety Standards FCC Part 15 Subpart B Class A US Canada EN55022 CISPR 22 Class A European Community CE EN55024 European Community CE EN61000 4 2 EN61000 4 3 EN61000 4 4 EN61000 4 5 EN61000 4 6 EN61000 4 11 EN61000 3 2 European Community CE EN61000 3 3 European Community CE UL60950 EN60950 US European Community CE CAN CSA C22 2 No 60950 Canada ...

Page 108: ...unications However there is no guarantee that interference will not occur in a particular installation If this device does cause harmful interference to radio or television reception the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the computer and receiver Connect the compu...

Page 109: ...formity 105 FCC notice 108 compliance statements 107 component locations 20 connections auxiliary port 33 console port 33 Ethernet NICs 61 Gigabit Ethernet NICs copper 64 Gigabit Ethernet NICs fiber optic 67 modem 36 power 31 connector pin assignments auxiliary connection 37 console connection 36 Ethernet crossover cable 62 Ethernet NICs 62 Gigabit Ethernet crossover cable 65 Gigabit Ethernet NICs...

Page 110: ...rts built in 21 H hard disk drive installing a 70 height specification 103 I ICLID command troubleshooting with the 97 installing hard disk drive a 70 NICs 50 IP routing 19 L LEDs Ethernet NIC 60 Gigabit Ethernet NICs copper 64 Gigabit Ethernet NICs fiber optic 67 system status 23 M memory RAM replacing 76 upgrading 76 modem connecting to the 36 monitoring gateways 23 multicast traffic 19 N networ...

Page 111: ...n 20 recycling retired equipment 26 replacing RAM memory 76 RJ 45 connector console cables for 36 crossover cables for 62 Ethernet cables for 61 S serial port 36 space requirements 103 specification depth 103 height 103 operating temperature 104 physical dimensions 103 space requirements 103 weight 103 width 103 specifications network interfaces 104 technical 103 system status LEDs 23 T tcpdump Et...

Page 112: ...Index 112 Nokia 105s Gateway Installation Guide ...

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