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Avoiding Image Persistence, Incidental Image or After Image:
1) When the monitor is on and unattended, please use a moving screen saver. If there is a static (non moving
image) on the screen, please refresh regularly or start an application to start using the screen.
2) Long time continuous display of static images may case a “brand” on the screen; this is also cal “image
persistence” or “incidental image” or “after image.” “Brand,” “incidental image” or “after image” is a common
phenomenon of LCD Panel Technology. In most cases, after turning off the power supply for a certain amount
of time the “brand,” “incidental image” or “after image” will gradually disappear. Also by displaying a pure
white image for the entire screen for the same duration that you had the static image that caused the image
persistence may remove the image persistence. Please contact Nixeus if you need assistance in removing image
persistence.
CAUTION:
Serious “brand,” “incidental image” or “after image” will not disappear and cannot be repaired.
This type of damage is not covered by warranty. Please take good care of your monitor to prevent serious
“brand,” “incidental image” or “after image.”
Larger display panels may have some glow around the edges or corners. This is known as back light bleed and
Glow - this is normal due to the display LED technology that allows more light and higher brightness to
produce more vibrant colors and brighter pictures. After the monitor warms up or from extended use, IPS glow
may disappear or become minimized.
If your monitor needs replacement parts, warranty service, and repairs please do not attempt to do it yourself!
Doing so may void the warranty. Please contact [email protected] for warranty support. For more
information please visit www.nixeus.com
