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TERMS AND CONDITIONS OF WARRANTY
1. The Warrantor shall warrant good quality and efficient operation of the product
provided that it is used for what it is intended, in operating conditions specified
in the instruction manual of the product.
The warranty shall cover the defects of products/spare parts caused as a
result of defects in materials, defective structure, or defects in assembly.
The Warrantor grants the User the warranty for 12 months and the warranty
period starts on the date of sale.
The defects acknowledged as covered by the warranty shall be removed
free of charge by an authorised service centre in the shortest possible time
not exceeding 14 business days counted from the day of delivering the
product for repair. In justified cases, the time limit for repair may be
extended.
The repairs shall be carried out in the Warrantor’s registered office or in the
places specified by the Warrantor.
The manner of removal of the defect shall be decided by the Warrantor.
Accessories, of which batteries, cells, cables, holders, chargers, etc., shall
be covered with 3-month warranty.
The activities listed in the instruction manual which are proper and normal
services related to operation, e.g. verification and calibration of surveying
equipment, shall not be considered a warranty repair.
The user shall be charged for unjustified complaints in accordance with the
effective price lists.
Warranty repairs shall be carried out only and exclusively based on
purchase document (with serial number of the laser).
Under the warranty, the Warrantor shall not be liable for the consequences
of defects, that is damage caused to people, third parties’ property, lost
profits, etc.
2. The warranty shall be terminated if the following is found: the standards of
product operation have been exceeded, the damage has occurred as a result of
using the product in violation of its instruction manual, there is some mechanical
damage, the use
r has carried out repairs on the user’s own or in unauthorised
facilities.
3. The provisions of the Civil Code shall be applicable to all issues not stipulated in
these terms and conditions.
4. The parties shall make every effort to settle amicably any disputes arising in
connection with the execution of this agreement, and when it turns out to be
impossible, the disputes shall be resolved by the Court with jurisdiction over the
Warrantor’s registered office.
5. When the warranty services provided by the service centre are needed, please
do not hesitate to contact your seller or a Nivel System service centre directly
e-mail:
phone:
+48 22 632 91 40
FREE EXTENDED WARRANTY- to 24 months
To use the free warranty extension of 12 months, the instrument must be registered
within three months from the date of purchase. Registration is done via a form on the
web: http://www.nivelsystem.com/en/extension-of-guarantee
