14
PROBLEMS
POSSIBLE REASONS & SOLUTIONS
Motor Doesn’t Start or
Attachment Doesn’t
Rotate.
• Make sure the container is securely aligned and locked,
(40-oz bowl or 48-oz. pitcher) on the motor base.
• For the single serve cup, make sure that the tabs are
seated in the slots and turned to the left.
• Make sure the lid is securely on the container
(40-oz bowl or 48-oz. pitcher ) in the correct position
with the arrows aligned.
• Check that the plug is securely inserted into the
electrical outlet.
• Check the fuse or circuit breaker in your electrical box.
• The unit could be overloaded. Unplug and wait
approximately 30 minutes before using again.
• The unit could be overheated. Unplug the unit and wait 30
minutes to reset.
Food is Unevenly
Chopped.
• Either you are chopping too much food at once, or you
are not pulsing properly. Remove some of the food
items.
Food is Too Finely
Chopped or Too Watery.
• The food has been over processed. Pulse ingredients
for best results. Press down on the single serve cup or
lid handle in short intervals.
You Cannot Achieve
Snow From Ice Cubes.
• For best results use ice straight from the freezer. Try
using short pulses instead of one long one.
Single serve cup is
leaking.
• Make sure that the single serve blade set is tightly
screwed on to the cup before blending. Turn the lid
tightly clockwise.
Unit doesn’t turn on.
• Make sure the unit is plugged in.
• Rotate and press down on the single serve cup or the
“pulse” handle on the lid to turn the unit on.
Unit doesn’t turn off.
• Release your hand from the single serve cup or the
“pulse” handle on the lid to turn the unit off.
Doesn’t mix well.
• Pulse ingredients for best results. Press down on the
cup in short intervals for even blending and chopping.
For frozen ingredients, pulse in short intervals of 2-5
seconds and repeat.
Troubleshooting Guide
BL206Q_30_IB_ENG_111228_1.indd 14
11-12-29 10:49 AM
