Ninja H5, Owner'S Manual

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English
Malfunctions Possible Causes Troubleshooting
E01, E05, E06,
E07, E09, E11,
E12, E13 warn-
ing
1. The machine has failed
2. Water is not added to the
hot cup
1. U n p l u g t h e p o w e r a n d
wait for 1 minute, and then
reconnect the power, restart
the machine. If the fault
still exists, send it to the
local after-service office for
maintenance
2. Add water before start
E19 warning
Temperature in the cup is over
80
℃
, h e a t i n g t h e f o o d n o w
might cause splash of boiling
food
The temperature of ingredients
and water is too high. Change
to normal temperature food or
add cold water and restart the
cycle
E21 warning
Motor over-temp protection
1. Motor does not work normal-
ly. When this warning dis-
plays, the cooking process is
interrupted
2. It might be the motor tem-
perature is too high which
activates the thermostat pro-
tection. Turn off the machine
for 1 to 2 hours to cool down
the motor before use again
E22 warning
Motor shaft lock protection
Remove the food in the cup,
add clean water to restart
• If the machine works normal-
ly, add ingredients and select
the right function according
to the recipe or the Opera-
tion Manual
• If the machine does not work
properly, send it to the local
after-service office for main-
tenance
Note:
1 If the malfunctions cannot be solved, don’t dismantle the machine at will,
send it to the local after-service office for maintenance;
2 If the model number or the parts are not consistent with the material objects,
the material objects shall prevail. No separate notice will be provided, thank
you for your understanding!
Chapter VI: Failure Analysis and Troubleshooting Chapter VI: Failure Analysis and Troubleshooting
下厂文件 V1-190103