Ninja 622356243926, Instructions Manual

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TROUBLESHOOTING GUIDE
WARNING: To reduce the risk of shock and unintended operation,
turn power off and unplug unit before troubleshooting.
Unit doesn’t turn on.
•
Make sure unit is plugged in.
Display will read “--” once connected to power.
•
Place container on base and rotate it clockwise until container clicks into place. Press the
Power button to turn unit on, and the available programs will illuminate indicating the
unit is ready for use.
Display reads “Er”.
•
If the display reads “Er”, unplug the unit from the socket and allow it to cool for
15 minutes. Remove the container’s lid and blade assembly and empty the contents
to ensure no ingredients are jamming the blade assembly.
Lid/Pro Extractor Blades ™ Assembly is hard to install on the cup.
•
Place the cup on a level surface. Carefully place the lid or Pro Extractor Blades ™ Assembly
on the top of the cup and align the threads so the lid/Pro Extractor Blades ™ Assembly sits
flat on the cup. Twist clockwise until you have a tight seal.
Unit doesn’t mix well; ingredients get stuck.
•
Using the Auto-IQ
™
programs is the easiest way to achieve great results. The pulses and
pauses allow the ingredients to settle toward the blade assembly. If ingredients are
routinely getting stuck, adding some liquid will usually help.
•
When filling the cup, start with fresh fruit or vegetables, then leafy greens or herbs. Next
add liquids or yoghurt, then seeds, powders, or nut butters. Finally, add ice or frozen
ingredients.
Motor base won’t stick to worktop or tabletop.
•
Make sure surface and suction feet are wiped clean. Suction feet will only stick to
smooth surfaces.
•
Suction feet will not stick on some surfaces such as wood, tile, and non-polished finishes.
•
DO NOT attempt to use unit when the motor base is stuck to a surface that is not secure
(cutting board, platter, plates, etc.).
Unit is difficult to remove from worktop for storage.
•
Place your hands underneath both sides of the motor base and gently pull the unit up
and toward you.
Unit displays a blinking “... ...” message.
•
The unit can detect which container is on the motor base. You may be trying to use a
program that is not designed for the container you have installed. The programs will
light up, indicating which programs are available for each container.
The unit doesn’t create snow from solid ice.
•
DO NOT
use ice that has been sitting out or has started to melt. Use ice straight from
the freezer.
•
Start with a few pulses and then use a continuous blending cycle.
The jug lid handle will not fold down.
•
If not attached to the jug, the handle will not fold down. For storage, place the lid on the
jug and press down on the handle until it clicks into place.
•
Start with a few pulses and then use a continuous blending cycle.
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