14 Limited Warranty and Dispute Resolution Agreement
Limited Warranty of Ninebot Engine Speaker and Dispute Resolution Agreement
This is a limited warranty (the “Limited Warranty”) provided by the manufacturer of the Ninebot Engine Speaker
(the “Product”) to the consumer or End Users. This Limited Warranty only and exclusively applies to the
Product distributed and/or sold by and/or through Segway Parties or Segway Dealers (as defined below) in the
North America market, if you are not a resident in the North America market, please contact us before use of
the Product as you may not have a warranty or have a di
ff
erent warranty than the one provided herein.
THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS
WHICH VARY FROM STATE TO STATE OR IN OTHER COUNTRIES. THIS LIMITED WARRANTY IS A BINDING
LEGAL AGREEMENT BETWEEN YOU AND SEGWAY AND OTHER SEGWAY PARTIES (AS DEFINED BELOW).
AND IT IS YOUR RESPONSIBILITY TO READ THIS ENTIRE LIMITED WARRANTY AND UNDERSTAND IT BEFORE
USE OF THE PRODUCT.
THE LIMITED WARRANTY CAN ALSO BE FOUND ONLINE AT:
https://www.segway.com/warranty-information, AND IN THE DOCUMENTATION PROVIDED WITH THE
PRODUCT.
WARNING:
USE OF THE PRODUCT BY A PERSON WHO HAS NOT RECEIVED SUFFICIENT TRAINING, DOES NOT POSSESS
NECESSARY EXPERIENCE AND SKILLS, OR AGAINST, IN VIOLATION OF OR NOT ACCORDING TO THE USER
MANUAL, INSTRUCTIONS, GUIDANCE AND/OR SAFETY WARNINGS MAY CAUSE SEVERE BODILY INJURY OR
EVEN DEATH OR PROPERTY DAMAGES. PLEASE READ EACH AND EVERY SECTION OF THIS DOCUMENT
CAREFULLY BEFORE USE OF THE PRODUCT. YOU ARE ENCOURAGED TO CONSULT WITH YOUR PROFES-
SIONALS AND ADVISORS REGARDING THE INFORMATION PROVIDED HEREIN ESPECIALLY THOSE RELATED
TO THE SAFETY AND YOUR LEGAL RIGHTS AND DUTIES.
1.Limited Warranty Period.
This Limited Warranty covers only defects of any material or workmanship of the Product and components
thereof when the Product and components thereof are being used under normal and ordinary conditions. In an
event that a defect covered by this Limited Warranty occurs, Segway and/or other Segway Parties in its sole
discretion will repair or replace the defective Product or components thereof in accordance with this Limited
Warranty. The applicable Limited Warranty Period for the Limited Warranty commences on the date of the
original purchase of the Product from either of Segway, Segway’s authorized reseller, Segway’s authorized
distributor, or an authorized Dealer (each a “Segway Dealer” or collectively the “Segway Dealers”).
2.Limited Warranty Service Process.
Segway Inc. is the customer service provider for the Product in North America market (hereinafter "Segway"). If
your Product is from South American market, please contact your local dealers. Segway’s online services are
available at http://www.segway.com/support/service-warranties. During your use of the Product, you believe
the Product or its component is defective and/or does not work properly, PLEASE IMMEDIATELY STOP USING
THE PRODUCT, AND STORE THE PRODUCT PROPERLY. YOUR CONTINUED USE OF THE PRODUCT UNDER
SUCH CIRCUMSTANCE MAY CAUSE SEVERE BODILY INJURY OR EVEN DEATH TO YOU OR THE OTHERS.
Thereafter, please immediately contact Segway at toll-free number 888-523-5583, or technicalsup-
[email protected]. Segway’s technical support personnel are available to assist you online or over the phone in
diagnosing the defect, and if any, and providing further instructions. In the event the warranty services are
required, please prepare for the following materials including (i) proof of the original purchase of the Product
from Segway Dealers, (ii) the Product’s serial number, and (iii) a description of the defect if applicable. Upon the
verification of your eligibility for the Limited Warranty protection and/or services, you should provide your
name, email address, mailing address, and contact phone number to receive a Return Material Authorization
number (the “RMA”). Segway must receive your defective Product or component thereof within thirty (30) days
Type
Name of the Component
Limited Warranty Period
Main body of the speaker
1 year
Base, data cable
90 days
10
