119
Troubleshooting
T
e
chni
cal
N
o
te
s
Digital zoom cannot be used.
Digital zoom
is set to
Off
in the setup menu.
Digital zoom is not available in the following
situations.
•
When
Portrait
or
Night portrait
is selected
for Scene mode.
•
When
Multi-shot
1
6
is selected for
Continuous
.
•
Just before recording a movie (up to 2× can
be applied while recording movies other than
Time-lapse movie
P
).
101
35, 36
79
54
Image mode
not available.
Image mode
cannot be adjusted when
Multi-
shot
1
6
is selected for
Continuous
.
79
No sound when shutter is
released.
•
Off
is selected for
Sound settings
>
Shutter
sound
in setup menu.
•
Continuous
,
Multi-shot
1
6
or
BSS
is
selected for
Continuous
in shooting menu.
•
d
(
Sports
scene mode) or
l
(
Museum
scene mode) is selected.
•
D
mode is selected.
•
The speaker is being blocked. Do not cover it.
102
79
35, 38
54
4, 22
Pictures appear smeared.
Lens is dirty. Clean lens.
112
Colors are unnatural.
White balance does not match light source.
77
Randomly spaced bright pixels
(“noise”) appear in image.
Shutter speed too slow. Noise can be reduced by:
•
Using flash.
•
Specifying a lower ISO sensitivity setting.
•
Using a scene mode which has noise
reduction ability.
28
81
35-40
Pictures are too dark
(underexposed).
•
Flash is off.
•
Flash window is blocked.
•
Subject is beyond flash range.
•
Adjust exposure compensation.
•
Apply high-sensitivity shooting mode, or raise
the ISO sensitivity.
•
Subject is backlit. Select
o
(
Backlight
scene
mode) or use fill flash.
28
22
28
32
33, 81
28, 39
Pictures are too bright
(overexposed).
Adjust exposure compensation.
32
Problem
Cause/Solution
A
