111
Techn
ical
N
o
tes
Streaks of light or
partial
discoloration are
visible in the
monitor.
Smear may occur when extremely bright light
strikes the image sensor. When recording movies,
avoiding bright objects, such as the sun, reflections
of the sun, and electric lights is recommended.
Bright specks
appear in images
captured with
flash.
The flash is reflecting off particles in the air. Set the
flash mode setting to
W
(off).
Flash does not
fire.
•
The flash mode is set to
W
(off).
•
A scene mode that restricts the flash is selected.
•
A function that restricts the flash is enabled.
Optical zoom
cannot be used.
Optical zoom cannot be used while recording
movies.
Digital zoom
cannot be used.
•
Digital zoom
is set to
Off
in the setup menu.
•
Digital zoom cannot be used with certain
shooting modes or when using certain settings in
other functions.
Image mode
not
available.
A function that restricts
Image mode
is enabled.
No sound when
the shutter is
released.
Off
is selected for
Shutter sound
in
Sound
settings
in the setup menu. No sound is produced
with some shooting modes and settings, even
when
On
is selected.
AF-assist
illuminator does
not light.
Off
is selected for
AF assist
in the setup menu. AF-
assist illuminator may not light depending on the
position of the focus area or the current scene
mode, even when
Auto
is selected.
Images appear
smeared.
The lens is dirty. Clean the lens.
Colors are
unnatural.
White balance or hue is not adjusted properly.
Randomly spaced
bright pixels
(“noise”) appear in
image.
The subject is dark and the shutter speed is too
slow, or ISO sensitivity is too high. Noise can be
reduced by:
•
Using the flash
•
Specifying a lower ISO sensitivity setting
Problem
Cause/Solution
A