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17

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17) What to do if… 

(Troubleshooting guide)

This is a small guide to solving the most common problems that may
arise during installation and programming of the automation.

…no manoeuvre is activated and the “BlueBUS” led does
not flash

- Ensure that Soon is powered from a 230V mains.

Ensure that fuses F1 and F2 (Fig. 15) are not blown; in this case,
identify the cause of the fault and then replace with versions of the
same current value and specifications.

…no manoeuvre is activated and the flashing light is off

- Check that the command is effectively received. If the command is

delivered to the input SS the relative “SS” led must light up; oth-
erwise  if  the  radio  transmitter  is  used,  the  “BlueBUS”  led  flashes
quickly twice.

the  manoeuvre  does  not  start  and  the  courtesy  light

flashes a few times

Count the number of flashes and check with reference to the data
in Table 7.

a brief inversion is activated during the manoeuvre

- The  selected  force  may  be  too  low  to  move  the  door.  Check

whether there are any obstacles, and if necessary select a higher
force.

- Check whether a safety device connected to the STOP input has

tripped.

the manoeuvre is executed by the device connected to

the FLASH output does not work

- Check  that  the  device  connected  to  the  FLASH  output  is  effec-

tively the one programmed

- Check that when the device should be powered that there is volt-

age present on the device terminal; if voltage is present, the prob-
lem is caused by the device, which should be replaced with one of
the same characteristics. If no voltage is present, this means that
there is an electric overload on the output. Check that there are no
short circuits on the cable

…during  the  position  memorisation  phase  led  L1  or  led
L8 flashes quickly

- This  means  that  the  upper  overtravel  limit  position  has  been

reached  (L1  flashing  quickly)  or  lower  overtravel  limit  (L8  flashing
quickly).

- If led L1 flashes, perform a closing manoeuvre until L1 stops flash-

ing quickly. Then detach Soon from the spring support shaft, open
the door to the maximum position and re-install Soon in this posi-
tion.

-  If  led  L8  flashes,  perform  an  opening  manoeuvre  until  L8  stops

flashing quickly. Then detach Soon from the spring support shaft,
close the door to the maximum position and re-install Soon in this
position.

15

As in installation, also at the end of product lifetime, the disassem-
bly  and  scrapping  operations  must  be  performed  by  qualified  per-
sonnel.
This product is made up of various types of materials: some may be
recycled, and others must be disposed of. Seek information on the
recycling and disposal systems envisaged by the local regula-tions
in your area for this product category.

Some  parts  of  the  product  may  contain  pollutant  or

hazardous substances which, if disposed of into the envi-
ronment,  may  cause  serious  damage  to  the  environment
or physical health.

As shown by the symbol in Fig. 16, disposal of this product in do-
mestic waste is strictly prohibited. Separate the waste into catego-
ries  for  disposal,  according  to  the  methods  envisaged  by  current
legislation in your area, or return the product to the retailer when pur-
chasing a new version.

Local  legislation  may  envisage  serious  fines  in  the

event of abusive disposal of this product.

!

!

16

18) Disposal

Summary of Contents for Soon

Page 1: ...ings for the fitter Istruzioni ed avvertenze per l installatore Instructions et recommandations pour l installateur Anweisungen und Hinweise f r den Installateur Instrucciones y advertencias para el i...

Page 2: ...utomation The various sub jects are divided into three sections SECTION 1 is a step by step guide illustrating the phases re quired for physical installation of the product and operation start up SECT...

Page 3: ...menta tion Before starting installation check whether other devices or mate rials are required to complete automation with Soon evaluating the specific application and associated risks for example co...

Page 4: ...ell 3 Key operated selector switch 4 Post for photocell 5 Flashing light 6 Transmitter 7 Main edge Key to electric cables in Fig 3 A Electric power line B Flashing light with aerial C Photocells D Key...

Page 5: ...1 Fig 4 a Insert the Soon outlet shaft in the sectional door drive shaft coupling them using the keys provided in the pack Perform this operation with the door CLOSED 2 Fig 4 b Secure the bracket to...

Page 6: ...anual requires locking or release of the SOON mechanism Note The release or locking manoeuvres of the mechanism must be per formed exclusively with the gearmotor completely stationary The manual opera...

Page 7: ...electric lock the FLASH output can be con nected to a 24V max 10W electric lock with latch versions with electromagnet only without electronic devices During the opening manoeuvre the electric lock is...

Page 8: ...detec tors even not synchronised and enables the addition of other photo cells for example in the case of transit of heavy vehicles where a sec ond photocell is normally positioned at 1 m from the gr...

Page 9: ...before proceeding Perform the following operations as specified and cross off the points as conformity of results is verified 6 Initial system start up checks 7 Memorising devices and positions 6 1 Op...

Page 10: ...1 Led L2 remains lit Led L4 flashes Position RINT programming 7 If the intermediate slowdown position programming is not required press the key Set twice quickly to skip to the next programming led L4...

Page 11: ...moving door are pro tected by means of impact force limitation measure the force as specified in the standard EN 12445 If speed and motor force controls are used as auxiliary functions with the syste...

Page 12: ...the opening manoeuvre stops immediately after release of the photocells and automatic closure is activated with a pause of 5s The function Close After Photo is always disabled in manoeuvres interrupte...

Page 13: ...e before automatic closure Applied only when auto matic closure function is enabled Sets the sequence of commands associated with the SS input or the 1st radio command Sets the motor speed during norm...

Page 14: ...e not recommended to compensate for the fact that the leaf has anomalous points of friction excessive force may impair the safety system and damage the leaf If the Motor force control is used in suppo...

Page 15: ...to L8 i e the input led associated with the parameter Fault log 4 Press and hold Set during steps 5 and 6 5 Wait approx 3s after which the leds corresponding to the manoeuvres subject to faults will...

Page 16: ...erial terminal Fig 14 14 2 Move anyway function In the event that a safety device malfunctions or is out of service the gate may still be moved in hold to run mode For details refer to the paragraph C...

Page 17: ...If no voltage is present this means that there is an electric overload on the output Check that there are no short circuits on the cable during the position memorisation phase led L1 or led L8 flashes...

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