17
GB
17) What to do if…
(Troubleshooting guide)
This is a small guide to solving the most common problems that may
arise during installation and programming of the automation.
•
…no manoeuvre is activated and the “BlueBUS” led does
not flash
- Ensure that Soon is powered from a 230V mains.
Ensure that fuses F1 and F2 (Fig. 15) are not blown; in this case,
identify the cause of the fault and then replace with versions of the
same current value and specifications.
•
…no manoeuvre is activated and the flashing light is off
- Check that the command is effectively received. If the command is
delivered to the input SS the relative “SS” led must light up; oth-
erwise if the radio transmitter is used, the “BlueBUS” led flashes
quickly twice.
•
…
the manoeuvre does not start and the courtesy light
flashes a few times
Count the number of flashes and check with reference to the data
in Table 7.
•
…
a brief inversion is activated during the manoeuvre
- The selected force may be too low to move the door. Check
whether there are any obstacles, and if necessary select a higher
force.
- Check whether a safety device connected to the STOP input has
tripped.
•
…
the manoeuvre is executed by the device connected to
the FLASH output does not work
- Check that the device connected to the FLASH output is effec-
tively the one programmed
- Check that when the device should be powered that there is volt-
age present on the device terminal; if voltage is present, the prob-
lem is caused by the device, which should be replaced with one of
the same characteristics. If no voltage is present, this means that
there is an electric overload on the output. Check that there are no
short circuits on the cable
•
…during the position memorisation phase led L1 or led
L8 flashes quickly
- This means that the upper overtravel limit position has been
reached (L1 flashing quickly) or lower overtravel limit (L8 flashing
quickly).
- If led L1 flashes, perform a closing manoeuvre until L1 stops flash-
ing quickly. Then detach Soon from the spring support shaft, open
the door to the maximum position and re-install Soon in this posi-
tion.
- If led L8 flashes, perform an opening manoeuvre until L8 stops
flashing quickly. Then detach Soon from the spring support shaft,
close the door to the maximum position and re-install Soon in this
position.
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As in installation, also at the end of product lifetime, the disassem-
bly and scrapping operations must be performed by qualified per-
sonnel.
This product is made up of various types of materials: some may be
recycled, and others must be disposed of. Seek information on the
recycling and disposal systems envisaged by the local regula-tions
in your area for this product category.
Some parts of the product may contain pollutant or
hazardous substances which, if disposed of into the envi-
ronment, may cause serious damage to the environment
or physical health.
As shown by the symbol in Fig. 16, disposal of this product in do-
mestic waste is strictly prohibited. Separate the waste into catego-
ries for disposal, according to the methods envisaged by current
legislation in your area, or return the product to the retailer when pur-
chasing a new version.
Local legislation may envisage serious fines in the
event of abusive disposal of this product.
!
!
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18) Disposal