Troubleshooting
If an issue persists after you complete a troubleshooting procedure, contact NI technical
support or visit
.
What Should I Do if the PXIe-3622 Does Not Appear in
MAX?
1.
In the MAX configuration tree, expand
Devices and Interfaces
.
2.
Expand the
Chassis
tree to see the list of installed hardware, and press <F5> to refresh
the list.
3.
If the module is still not listed, power off the system, ensure that all hardware is correctly
installed, and restart the system.
4.
Navigate to the Device Manager.
Operating System
Description
Windows 10/8.1
Right-click the Start button, and select
Device Manager
.
Windows 7
Select
Start
»
Control Panel
»
Device Manager
.
5.
Verify the PXIe-3622 appears in the Device Manager.
a)
Under
NI Modular Instruments
, confirm that a PXIe-3622 entry appears.
Note
If you are using a PC with a device for PXI remote control system,
under
System Devices
, also confirm that no error conditions appear for the
PCI-to-PCI Bridge
.
b)
If error conditions appear, reinstall the driver software and the PXIe-3622.
Why Is the ACCESS LED Off When the Chassis Is
On?
The LEDs may not light until the device has been configured in MAX. Before proceeding,
verify that the PXIe-5831 appears in MAX.
If the module appears in MAX but the ACCESS LED fails to light after you power on the
chassis, a problem may exist with the chassis power rails, the hardware module, or the LED.
Notice
Apply external signals only while the hardware is powered on. Applying
external signals while the hardware is powered off may cause damage.
1.
Disconnect any signals from the PXI Express module front panel.
2.
Power off the PXI Express chassis.
3.
Remove the module from the PXI Express chassis and inspect it for damage. Do not
reinstall a damaged device.
4.
Install the module in a different PXI Express chassis slot from which you removed it.
5.
Power on the PXI Express chassis.
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PXIe-5831 Getting Started Guide
