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Patient Information 

 

 

 

 

 
Centre for hearing and balance disorders

 

 

How to clean and maintain your White 
Noise Generator (WNG) 

 

 

 

 

 

 

 

Introduction  

You have been given a White Noise Generator (WNG). The WNG is a 
device worn over the ear with a thin tube going into the ear which plays 
white noise. White noise is a random flat noise and sounds just like a radio 
when out of tune. It can be used to ease the symptoms of tinnitus.

 

 

Using the WNG  

The WNG should ideally be used in both ears (even if the tinnitus is not), 
and should be used at a very low level. It is important that the generator is 
not used to mask or block out the tinnitus as this will not help you to 
habituate. Having the generator at this level allows the brain to be 
distracted from the tinnitus, by hearing the rushing and the tinnitus 
together. Part of the problem of tinnitus is the attention the brain pays to 
sounds within the head. A WNG can help the brain to tune the sound out. 

 

It may take several months before you begin to gain benefit from your 
WNG so don’t be disappointed if it doesn’t help you immediately.           
The sound of the white noise is more soothing and pleasant to listen to 

Summary of Contents for White Noise Generator

Page 1: ...ven if the tinnitus is not and should be used at a very low level It is important that the generator is not used to mask or block out the tinnitus as this will not help you to habituate Having the gen...

Page 2: ...s a more soothing noise Wearing the WNG provides a sound without meaning or significance The controls on the WNG and general maintenance Your WNG takes orange hearing aid size 13 batteries and will on...

Page 3: ...the battery door can be damaged Low power You will hear two beeps when the battery is low You will have approximately 30 minutes to change the battery We recommend that you always have a new battery...

Page 4: ...ightly damp tissue The volume control on the back of the WNG is a toggle switch When the device is turned on the volume is at the middle level and from there you can turn the sound up pushing the volu...

Page 5: ...to the battery compartment To insert Place the white noise generator behind your ear Place the tube between the thumb and forefinger Insert the dome deep enough into the ear canal so that the tube on...

Page 6: ...ms with this size then please do contact us and we will be able to issue a different size The tube and dome needs to be changed every 6 months Should you require more spare tubes and domes please cont...

Page 7: ...edback uhcw nhs uk 7 To clean the tubes you will need a cleaning wire like this 1 Twist the tubes anti clockwise towards you to unscrew the tubes off the aid 2 You can push the green cleaning wire thr...

Page 8: ...ir spray or applying cosmetics you should remove your device from your ear because these products may damage it When you are not using your device leave the battery door open so that any moisture can...

Page 9: ...wisted squashed or kinked If your device has a volume control check that this is not turned right down If it is adjust it to the correct level The device is whistling squealing buzzing This is also kn...

Page 10: ...ices If you need this information in another language or format please contact us on 024 7696 6444 and we will do our best to meet your needs The Trust operates a smoke free policy Document History De...

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