background image

CEL-FI

RS

 

2

 Indicator Guide

Indicator

No lights on “

Window Unit”

 display.

Status indicator is flashing green for 

more than a minute.

Status indicator is flashing orange.

Status indicator is on solid red.

No segment lit on signal display and 

status indicator on solid green.

Problem

There is no power.

The “

Window Unit”

 unit is attempting 

to complete regulatory compliance.

Error Code on 

”Coverage Unit”.

Hardware Error.

Not receiving cell signal.

Try This

1.

 Is the unit plugged in?

2.

 Is there power at the outlet?

3.

 Try exchanging the power supplies with the “

Coverage Unit”

 to see if the 

power supply is defective.

1.

 Wait for the status indicator to stop flashing, this could take several minutes.

1.

 See the “

Coverage Unit”

 to determine what error code is being displayed.

1.

 Try resetting the “

Window Unit”

 by unplugging it and then plugging it back in. 

2.

 If problem persists return system for service/replacement.

1.

 Try moving the “

Window Unit”

 to another room or area where you have more 

coverage. (Use your cell phone to find the best 3G coverage).

Indicator

E1

E2

 

E3

E4

Problem

No Signal on “

Window Unit”.

The “

Window Unit”

 has locked onto the signal from 

another Cel-Fi system or a femtocell. 

Window Unit”

 is overheating.

”Coverage Unit”

 is overheating.

Try This

Try moving the   “

Window Unit”

 to another room or area where you have cover-

age. (Use your cell phone to find the best 3G coverage).

Try moving the “

Window Unit”

 to another room or area where you have cover-

age.

 

Make sure that the vents on the unit are not blocked.  Move the “

Receiver”

 to a 

cooler area. The system will start working normally when it cools down.

Indicator 

No lights on 

”Coverage Unit”

 display.

7 segment display is cycling for more 

than a minute.

7 segment display shows a value of 0.

Red “To Far” Indicator.

Red Status Indicator.

Problem

 

There is no power.

The  

”Coverage Unit”

 is taking 

longer than normal to make a link.

The  

”Coverage Unit”

 is “Too Close” 

to the “

Window Unit”.

The  

”Coverage Unit”

 is “Too Far” 

from the “

Window Unit”

Hardware Error.

Try This 

1. 

Is the unit plugged in?

2.

 Is there power at the outlet?

3. Try exchanging the power supplies with the  “

Window Unit”

 to see if the if the 

power supply is defective.

1.

 Wait for the display to stop cycling, this could take several minutes

2. 

Move away from WiFi devises.

1.

 Move the  

”Coverage Unit”

 farther away from the “

Window Unit”.

1.

 Move the  

”Coverage Unit”

 closer to the “

Window Unit”.

1.

 Try resetting the 

”Coverage Unit”

 by unplugging it and then plugging it back in. 

2.

 If problem persists return system for service.

Window Unit

Coverage Unit

Error Messages

4Gon   www.4Gon.co.uk   [email protected]   Tel: +44 (0)1245 808295   Fax: +44 (0)1245 808299 

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