Nextar X3-03 - Automotive GPS Receiver, Hardware Manual

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21
Troubleshooting
Before contacting customer service, review the steps below to solve simple problems.
If you still suspect something wrong with this unit, immediately turn the power off,
disconnect the power connector from the unit, and contact Nextar Customer Service.
Never try to repair the unit yourself.
Problem Possible Cause Possible Solution
Power adaptor is not
connected properly Check power adaptor
connection
Note: Some automobile
accessory power jacks
provide no power when
the ignition is off.
Unit will not
Power Up
Weak battery Charge battery
Unit will not
activate after
pressing and
holding the
stand by button
when
connected to
the adaptor for
charging. The unit had not been used
for a long time and built-in
battery was overly
discharged Press Reset button to turn
the unit on.
No Sound Volume may be turned down
or muted Check volume and mute
condition
Screen is
difficult to see Brightness may be turned
down Adjust brightness of the
LCD screen