15
9.
FAQ
Problem
Causes
No display after pressing the power button
No batteries installed, or batteries are very low
No sound when playing music.
1. Volume is too low or no music are on your player.
2. Battery low.
3. MP3 or WMA file is corrupt.
Cannot download music files after connecting
to your PC
1. HOLD is on so the disk is write protected
2. The unit is not connected to PC properly.
3. Storage directory is wrong
Can not play MP3 files created by the user
The MP3 files currently are compressed at a
bitrate no supported by this player. Consult the
Nextar website for mor info
No response after pressing a button.
HOLD switch is on so buttons are locked
Can not open the disk or prompt I/O error after
connecting PC.
Caused by some improper operation. Turn off the
unit, disconnect if from your PC and begin the
process again.