Contacting Nexsan
For questions about Nexsan products, please visit the
Web page, and the E-Series and
BEAST
page. If you are unable to find the answer to your question there,
please see our contact information below.
Service and support
Nexsan's Technical Services Group provides worldwide assistance with installation, configuration, software
support, warranty, and repair for all Nexsan products. A variety of service and support programs are
available to provide you with the level of coverage and availability your operation requires.
Nexsan Headquarters
1289 Anvilwood Avenue
Sunnyvale, CA 94089
United States of America
Worldwide Web site
E-Series and BEAST support:
https://helper.nexsansupport.com/esr_support
European Head Office, UK
Units 33–35 Parker Centre
Mansfield Road
Derby, DE21 4SZ
United Kingdom
Contact:
https://helper.nexsansupport.com/contact
Related documents
The following Nexsan product manuals contain related information:
Nexsan E18 and Nexsan E32 Storage Systems Installation Guide
Nexsan E18 and Nexsan E32 Storage Systems FRU Removal and Replacement Guide
Nexsan E18X and Nexsan E32X Storage Expansions FRU Removal and Replacement Guide
Nexsan High-Density Storage User Guide
Nexsan E-Series Snapshots and Replication User Guide
Safety notices
This guide covers the Nexsan E32X/Nexsan E18X Storage SystemsStorage Expansions only. Refer to the
relevant product manuals for information on other Nexsan Storage Systems or Storage Expansions and
other Nexsan products mentioned in this guide.
Always observe the following precautions to reduce the risk of injury and equipment damage:
WARNING:
There is a risk of ELECTRIC SHOCK if Nexsan E-Series components are removed or
tampered with when a Nexsan Storage System power is on. Only a trained operator may remove
certain FRUs. The Nexsan E-Series Storage Systems include the following FRUs:
Power Supply modules
RAID Controller and Expansion modules
Disk drives
Fan modules
About this manual
vi
Part Number: P0450138, Rev. B
Nexsan BEAST™ and E-Series™