Nexgrill 720-0864, User Manual, Page: 32 / 109

Trouble Shooting
continued
PROBLEM SOLUTION
When attempting to light my grill, it
will not light immediately. Make sure you have a spark while you are trying to light the burner (if no
spark)
Ensure that the wire is connected to the electrode assembly.
Clean wire (s) and / or electrode with rubbing alcohol and a clean swab.
Wipe with a clean cloth.
Check to see if the other burners operate. If so. Check the gas orifice on
the malfunctioning burner for an obstruction.
Rotisserie burner will not light when
the igniter button is pushed. Check to see if debris is blocking the electrode.
Check to see if there is a spark that jumps to the burner from the
electrode. If no spark is seen, check the battery located inside the igniter
box. To open turn counter
Does the infrared back burner light when attempting to light with a match ?
If not, check to ensure the gas is on.
Regulator makes noise. Vent hose on the regulator may be plugged or regulator may be faulty.
Ensure the vent hole on the regulator is not obstructed. Clear the hole,
close the gas control valves. Wait ten minutes and re-start.
Check your flames for proper performance. If the flames are not correct,
replace regulator.
Full size cover does not fit the grill. Cover may be incorrect for your grill. It may be a tight fit.
Ensure the cover is the correct length for your grill.
Measure it left to right. Compare to the grill’s measurement.
Compare the location and size of the hood portion of the cover to your
grill.
Spread the cover and allow it to relax, preferably in warm sunlight or in a
warm room.
For grill with a side shelf bunch the cover like a sock, put on left to right.
Rotisserie motor will not turn Ensure the motor is connected to a properly grounded power supply.
Ensure the on / off switch is in the on position.
Ensure that the spit is fully inserted into the rotisserie motor.
Ensure that the load does not exceed the 40 pounds operational capacity.
Ensure that there is no encumbrance or drag.
Grill only heats to 200-300 degrees. Check to see if the fuel hose is bent or kinked.
Make sure the grill area is clear of dust.
Make sure the burner and orifices are clean.
Check for spiders and insects.
The regulator has a safety device that restricts the flow of gas in the
event of a leak. This safety device can be triggered without a gas leak.
To reset the safety device, turn off all burners and close the LP tank
valve. Disconnect the regulator from the LP tank and wait one minute.
Reconnect the regulator to the LP tank and slowly open the LP tank
valve until the valve is fully open. Light all burners and observe the
temperature.
Grill takes a long time to preheat. Normal preheat 500-600 degrees, takes about 10-15 min. Cold weather
and wind may effect your preheat time.
If you are using volcanic rock or briquettes they can increase the preheat
time and maximum temperature.
Burner flames are not light blue. Too much or not enough air for the flame.
Elevation is the principal cause, however cold weather can affect the
mixture. Burner adjustment may be required.
Grill is in a windy location.
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