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7
Maintenance and Service
7.1
Enclosure Cleaning
Before cleaning the enclosure of the Model 3502 Optical Chopper Controller,
the power cord must be disconnected from the wall socket and from the unit.
The source enclosure should only be cleaned with a mild soapy water solution
applied to a damp lint-free cloth. Do not use an acetone or alcohol solution; this
will damage the finish of the enclosure.
7.2
Technical Support
Information and advice about the operation of any New Focus product is
available from our technical support engineers.
Hours:
8:00
–
5:00 PST, M-F (excluding holidays)
Toll Free:
1-866-NUFOCUS (1-866-683-6287)
(from the USA & Canada only)
Phone:
(408) 284-6808
Support is also available via email:
Email:
We typically respond within one business day.
7.3
Technical Support Contacts
North America
New Focus
3635 Peterson Way
Santa Clara, CA 95054
Telephone: (866) 683-6287
Telephone: (408) 919-1500