(2)
Newport Brass’s line of 'Hot' and 'Hot/Cold' water dispensers may drip from the spout after use under normal
operating conditions. This condition is caused by the thermal expansion of water that occurs naturally when
cool water is heated in a confined space (the tank). Newport Brass dispensers are specifically designed to
allow steam or expanded water to escape through the spout, thus preventing pressure from building within
the tank. This is a safety feature and should not be confused with a defective product.
Lab tests have confirmed that during the heat up cycle it is possible that up to 5 ounces of water may leak from
the spout for up to 15 minutes after the valve is shut off. The actual amount and duration is dependent upon the
temperature of the water and the amount of hot water dispensed.
Although persistent leaking and/or dripping may also be caused by a non-conforming cartridge and/or
improper assembly, the type of leakage described here can be verified by unplugging the power to the water
heater. Water should not leak through the spout after the tank is shut off in this manner.
IMPORTANT SAFETY INFORMATION