Newland NLS-NQuire350 User Manual Download

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NLS-NQuire350

Customer Information Terminal

User Guide

Summary of Contents for NLS-NQuire350

Page 1: ...NLS NQuire350 Customer Information Terminal User Guide...

Page 2: ...ility function or design at any time without notice The information contained herein is subject to change without prior notice The products depicted in this manual may include software copyrighted by...

Page 3: ...Revision History Version Description Date V1 0 0 Initial release March 17th 2020 V1 0 1 Update the NQuire s default IP address June 9th 2020 V1 0 2 Add system update methods July 1st 2020...

Page 4: ...ounting 5 Wiring 6 Physical Ports on the NQuire 6 Wiring Instructions 6 Installing the Micro SD Card 8 Enabling MTP 8 Chapter 3 Basic 10 Home Screen 10 Change wallpaper 10 Add Widgets 12 System Bar 14...

Page 5: ...ng Barcodes 49 Enter Exit the Setup Mode 49 Enable Disable DHCP 49 Screen Brightness 50 Scanner Sensitivity 50 Beeper 51 Reboot 51 Return to Desktop 51 Query Configuration 52 Customizing Configuration...

Page 6: ...oduction 78 Connecting a Barcode Scanner to the NQuire 78 Configuring an External Barcode Scanner 78 Configuring NLS HR11 Plus 79 Chapter 10 Maintenance Troubleshooting 80 Maintenance 80 Keeping the N...

Page 7: ...h a web based tool and with barcodes Chapter 5 Using the NQuire Explains how to scan barcodes read RFID tags and use a GPIO device Chapter 6 ESC Commands Explains how to control the NQuire with ESC co...

Page 8: ...o add USB or Bluetooth peripherals to expand this solution with a printer a handheld scanner for scanning large or bulky items a magnetic stripe card reader and more The NQuire supports 10 100Mbps Eth...

Page 9: ...3 Power adapter x 1 plug x 5 VESA 75 mount x1 screwdriver x 1 port cover x 2 Plastic wall anchor x 4 GPIO connector x 4 small screw x 6 large screw x 4 Quick Start Guide x 1...

Page 10: ...Arrow 6 RFID Antenna 7 USB Host Slave Port 8 USB Host Port 9 Power Jack 10 Ethernet Port 11 GPIO Connectors 12 Cable Trough 13 Barcode Scanner LEDs on the NQuire Network LED Blue LED on Wi Fi Etherne...

Page 11: ...e NQuire onto the VESA 75 mount Step 1 Select a mounting location that is convenient for operation Step 2 For wall mounting install the four plastic expansion anchors in a wall and then secure the bra...

Page 12: ...n Each contains 2 pins two out Each contains 2 pins Wiring Instructions Select one of the following power supply solutions and make the cable connections accordingly Power adapter solution Step 1 Put...

Page 13: ...lace the port cover and fasten it with the screw Step 5 Connect the other end of the Ethernet cable to a PoE power module or a PoE switch NOT supplied by Newland The NQuire supports both the Mid span...

Page 14: ...h its metal contacts facing down Step 3 Close the slot cover and slide it leftward until it clicks Step 4 Replace the back cover and fasten it with the screw removed in Step 1 Enabling MTP MTP Media T...

Page 15: ...ng the ADB section in Chapter 8 to enable OTG Then move down and find USB debugging and enable this function Step 3 Swipe down the screen and it will pop up the notification bar Find the USB for file...

Page 16: ...10 Chapter 3 Basic Home Screen On the home screen you can long tap on any blank area to change the wallpaper or drag widgets to desktop Change wallpaper 1 Tap...

Page 17: ...11 2 Tap Wallpapers Select the image you want as your wallpaper 3 Tap Set wallpaper on the upper left corner of the screen then Home screen to apply the new wallpaper...

Page 18: ...12 Add Widgets 1 Tap 2 Long tap on a widget and drag it to desktop...

Page 19: ...13 3 If you want to remove an icon long tap on the widget and then drag it onto X at the top of the screen...

Page 20: ...vious page 2 Home Return to the home screen 3 Recents Switch between recently used apps To remove an app from the list swipe the app item left or right or tap X in the upper right corner of the app wi...

Page 21: ...ection etc 1 Pull down the status bar to open the status window 2 Pull down the status bar to open the shortcuts window which contains brightness adjustment Wi Fi no SIM card do not disturb landscape...

Page 22: ...ome screen to view the App list The installed applications will be shown here and you can open an app by tapping its icon To find an app easily you can create a shortcut by long taping on the icon and...

Page 23: ...Method In the App list tap Settings to open the system settings app and select Language input Change language Tap Language then Add a language and then you can change the system language according to...

Page 24: ...8 Enable an input method Tap Virtual keyboard then Manage keyboards and then enable the desired input method Date Time In the App list tap Settings to open the system settings app and select Date time...

Page 25: ...you connect your device to a Wi Fi network To set the time manually you need to disable Automatic date time Automatic time zone Besides you can also set time zone and time format as per your needs Vol...

Page 26: ...ngs app and select Display Tap Brightness level and then move the brightness slider to the left to decrease the brightness and right to increase it If you want the brightness to be adjusted automatica...

Page 27: ...ff automatically at a specific time each day In the App list tap Settings to open the system settings app and select Time Screen The top row is for power on clock and the following row is for power of...

Page 28: ...22 Tap Time Then set the time and tap OK Tap DONE at the upper right corner of the screen to save the setting...

Page 29: ...Wi Fi Join a Wi Fi network In App list tap Settings to open system settings app and select Wi Fi Turn Wi Fi on to find available Wi Fi networks Select a network and enter the password then tap CONNEC...

Page 30: ...rnet cable into your device s Ethernet port 10 in Device Instruction In the App list tap Settings to open the system settings app and select More Tap Ethernet If you want to specify a static IP addres...

Page 31: ...er if there are no obstacles between them Pair your device to a Bluetooth device In the App list tap Settings to open the system settings app and select Bluetooth Turn Bluetooth on to search for avail...

Page 32: ...real one When you tap a text input field the virtual keyboard will appear at the bottom of the screen To close the virtual keyboard you can tap in the system bar at the bottom of the screen Change key...

Page 33: ...27 If the long press the space key can t pop up the change keyboard window go to Settings Languages input Virtual keyboard Manage keyboards enable the input method s you want to use...

Page 34: ...e to a network you can visit websites play online media or download files via the browser In a browser window enter a URL into the address bar and tap on the virtual keyboard to open t h e URL You can...

Page 35: ...you can play your media files on your storage such as pictures music and videos Picture Player Support JPG BMP GIF PNG Music Player Support MP2 WMA WAV AAC OGG ASF Video Player Support MKV TS FLV AVI...

Page 36: ...set to Factory Default Please make sure to back up the important data before resetting the device In the App list tap Settings to open the system settings app and select Backup reset Tap Factory data...

Page 37: ...31 Tap the RESET TABLET button Tap the ERASE EVERYTHING button Then the device will reboot and reset to factory default...

Page 38: ...nfiguration tool by following the instructions below 1 Open a web browser on your PC IE11 is recommended 2 Enter the NQuire s default IP address 192 168 1 200 in the address bar and then press Enter t...

Page 39: ...Wifi Set the SSID wireless key wireless key type and DHCP of the AP the NQuire is going to connect to 1 Wireless key type You can choose between three security levels None No encryption key is needed...

Page 40: ...ous Ethernet connections such as ISDN When in server mode the NQuire will listen to connections on the configured TCP port when in client mode the NQuire will try to make the connection using the conf...

Page 41: ...of text X positions will be ignored unless horizontal alignment is set to left y positions will be ignored unless vertical alignment is set to top 3 Size Choose between small font and large font Error...

Page 42: ...d large font Font Size Set the size of small large font by selecting an option from the corresponding dropdown list Note When you finish making changes to the parameters in a box do not forget to clic...

Page 43: ...yboard buffer to simulate keyboard input Fill in EditText directly Output scanned data at the current cursor position in EditText 2 Scan Mode Normal mode Presenting a barcode to the NQuire activates a...

Page 44: ...e ID before scanned data select Yes beside the Enable barcode ID item and then click Apply settings To set the Code ID of a symbology select Yes beside the Enable barcode ID item enter your desired Co...

Page 45: ...ad Define which sector s and block s of the Mifare tag card should be read in the format of sector block sector block sector block For example 14 0 14 1 15 0 means to read blocks 0 and 1 in sector 14...

Page 46: ...40 Note When you finish making changes to the parameters in a box do not forget to click Apply settings to save the changes...

Page 47: ...41 Miscellaneous Settings When you click Miscellaneous in the menu the following page opens You can configure scanner parameters here...

Page 48: ...the NQuire waits for a response from the remote server in seconds When the timeout expires the error message will be displayed for 5 seconds 3 Font codepage Choose either UTF 8 a multi byte codepage u...

Page 49: ...ironment GPIO 1 Server message prefix Set the prefix that will be added before GPIO input data 2 Append event counter Choose to append the count of signal level changes or not as per your actual needs...

Page 50: ...en you click Log in the menu the following page opens You can configure and manage log level settings here Note When you finish making changes to the parameters do not forget to click Apply settings t...

Page 51: ...click Backup in the menu the following page opens You can import export configuration data here Backup Export all settings from the configuration tool into a json file Restore Import a configuration f...

Page 52: ...Quire is properly connected to the Internet before using this feature Timezone Automatic time zone Choose whether to automatically adjust the time zone of the NQuire or not Make sure the NQuire is equ...

Page 53: ...pdate in the menu the following page opens When you want to update system via FTP you can set the FTP server here Note When you finish making changes to the parameters do not forget to click Apply set...

Page 54: ...in the menu the following page opens You can reboot the NQuire and reset it to factory settings here Resetting the NQuire to factory settings will delete all data in user space including user defined...

Page 55: ...number of programming barcodes to configure the NQuire To exit the setup mode scan the Exit Setup barcode Enter Setup Exit Setup Enable Disable DHCP If DHCP is disabled the NQuire will have a fixed I...

Page 56: ...50 Screen Brightness Level 1 Low Level 2 Medium Level 3 High Level 4 Extra High Scanner Sensitivity Normal High Max...

Page 57: ...51 Beeper Beeper OFF Beeper ON Reboot Reboot Restore Factory Settings Reboot Return to Desktop Return to Desktop...

Page 58: ...ction in this chapter to learn how to export configuration files from the tool Note that the data of a customized configuration barcode should be a valid JSON object It is recommended that you export...

Page 59: ...53 To put a user defined configuration barcode into use scan the following barcodes Use the example above Enter Setup Enable User Defined Configuration Barcode Batch Barcode Exit Setup...

Page 60: ...below You may scan a barcode in the Sample Barcodes section in Appendix to check if the NQuire reads barcode properly Scanning Barcodes with NQuire 350 NQuire 350 is able to read 1D and 2D barcodes It...

Page 61: ...55 Reading RFID Tags NQuire 350 is equipped with an RFID reader which is widely used for access control applications To read an RFID tag or card place it 0 5cm in front of the RFID antenna...

Page 62: ...ram2 Parameter definition Param1 x30 OUT1 x31 OUT2 Param2 x30 low x31 high E g setting OUT2 to low x1b x7e x31 x30 Command to get GPI input x1b x7f param Param can be 1 of x30 IN1 x31 IN2 E g requesti...

Page 63: ...find below an example of how a GPO integration could look like Output Out High Output Low OUT1 OUT2 High Open LED ON OFF GPIO High Low Input Input High Input Low S1 S2 Close Open GPIO High 0V IN1 IN2...

Page 64: ...58 R1 R2 Voltage 3 3V 5V 9V 9V R1 R2 0 0 0 50 VCC 390...

Page 65: ...ne some characters will not be shown on the screen Averagely speaking up to 20 characters can be display on a single line Note Every received ASCII value between 20 and 255 which is not part of a comm...

Page 66: ...92 Enable Disable backlight MODE Disable 0x30 Enable 0x31 ESC 5D 93 Sleep Wake up barcode scanner MODE Disable 0x30 Enable 0x31 ESC 5E 94 Generate the default beep ESC 7E 126 GP Out on off PORT Out1 0...

Page 67: ...tion Tool CODE FONT SIZE x1b x42 x32 6 pixels x1b x42 x33 12 pixels x1b x42 x34 18 pixels x1b x42 x35 24 pixels x1b x42 x36 30 pixels x1b x42 x37 36 pixels x1b x42 x38 42 pixels x1b x42 x39 48 pixels...

Page 68: ...ture shown on the screen is related to 1 or more touchscreen buttons The names of the images buttons should not be too long and should not contain spaces Together they can have 64 16 3 45 characters P...

Page 69: ...x0dbb x03 x1b xf27 gif x0d x0dcc x03 x1b xf28 gif x0d x0ddd x03 x1b xf29 gif x0d x0dee x03 x1b xf20 gif x0d x0dff x03 Align image buttons on screen x1b x42 x30 x1b x2c x30 x35Welcome user Code x03 Sm...

Page 70: ...fer x03 Align text to center top x1b x42 x30 Small font x1b x2e x346 pack water 0 5L x03 Align text to center x1b x42 x31 Large font x1b x2e x37 x80 0 99 x03 Align text to center bottom Note The notat...

Page 71: ...a USB Flash Drive 1 Please contact the local FAE to get the NQuire OTA update zip file and save it under the root directory of a USB flash drive FAT32 format 2 De energize the NQuire plug the USB fla...

Page 72: ...peatly update the NQuire Updating System via FTP 1 Ensure that the NQuire and the FTP server are on the same LAN that network settings are properly configured for the NQuire and that you can connect t...

Page 73: ...he FTP server s root directory 3 Create three directories named ota config and res in the nquire350 directory 4 Please contact the local FAE to get the the NQuire 350 OTA update zip file and save it i...

Page 74: ...nt to upload resource files such as pictures and video clips to the NQuire place the files and a text file named md5 sum in the res directory This text file will contain the md5 value and filename of...

Page 75: ...matically download the resource files in the res directory that are currently unavailable on NQuire to mnt sdcard nquire300 res Your application program may access these files via the path or using En...

Page 76: ...ng System via System Update app There are two methods to update the system via system update app Online update and local update Online Update Update the system online Tap system updates icon CHECK FOR...

Page 77: ...tion bar Find the USB for file transfer and tap it then select Transfer files Details refer to Enabling MTP in Chapter 2 2 Copy the update zip file to the NQ350 drive 3 Tap to access the System Update...

Page 78: ...72 Zip File to TF Card 1 Copy the update zip file to TF Card 2 Insert the TF card to the NQ350 and then power on the terminal 3 Tap to access the System Update screen TF Card...

Page 79: ...73 4 Tap in the top right corner of the System Update screen and then select Local Update External Storage 5 Select the update zip file Then select NEXTREBOOT or UPDATE...

Page 80: ...ection describes how to use the ADB Using the ADB 1 Turn on the NQuire If it displays other screen other than the desktop scan the Enter Setup barcode then Return to Desktop barcode to return to the d...

Page 81: ...75 3 Tap About tablet 4 Tap Build number 7 times to become a developer 5 Tap to return to the previous screen...

Page 82: ...76 6 Tap Developer options 7 Select Enable OTG 8 Then move down and find USB debugging and enable this function Tap ok for the pop up Allow USB debugging...

Page 83: ...77 8 Connect the USB Host Slave port on the NQuire to PC with a USB cable purchase separately 9 Tap OK USB Host Slave port...

Page 84: ...an connect one of the Newland barcode scanners listed in this Chapter to the USB Host Slave port or the USB Host port on the NQuire with a USB cable purchase separately When using the USB Host Slave p...

Page 85: ...below row by row starting with the top left Enter Setup barcode going from left to right and ending with the Exit Setup barcode Enter Setup Restore All Factory Defaults Enter Setup USB COM Port Emula...

Page 86: ...lint free cloth to keep it free of dust dirt and fingerprints Cleaning can be performed during operation When cleaning the housing and display screen please observe the following instructions Use a mi...

Page 87: ...from the host computer No communication between the NQuire and the host computer 1 Check the cables to make sure they are securely connected to the NQuire 2 Ensure the NQuire s IP address is the addr...

Page 88: ...ric shock 5 Keep the NQuire and its accessories away from fire and heat sources Keep them from moisture Electromagnetic Compatibility The NQuire complies with FCC and CE EMC regulations This device is...

Page 89: ...00 4 6 3 Vrms 0 15 MHz 80 MHz 3 Vrms Electrical fast transient EFT EN 61000 4 4 1 KV 1 KV Mains power quality should be that of a typical commercial or hospital environment Surge Input a c power ports...

Page 90: ...ely cut off the power and contact your dealer or Newland customer service center 3 Do not throw drop or strike the device Doing so may damage the LCD display interrupt running programs cause data loss...

Page 91: ...85 Appendix Sample Barcodes Code 128 UCC EAN 128 UPC E UPC A Interleaved 2 of 5 Code 39 PDF 417 QR Code Micro QR Data Matrix Chinese Sensible Code...

Page 92: ...ISSN g Code 39 Code 93 c Codabar Interleaved 2 of 5 i Deutsche 14 Deutsche Post Leitcode h Deutsche 12 Deutsche Post Identcode j Standard 25 k Matrix 2 of 5 l Industrial 25 m Code 11 n MSI Plessey o P...

Page 93: ...gi do South Korea Tel 82 10 8990 4838 Fax 82 70 4369 0009 Email info nlscan com Web www newlandaidc com kor Newland India Add 814 Tower B NOIDA ONE business park B 8 Sector 62 Noida Uttar Pradesh 2013...

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