Service Notes &
Troubleshooting
Th
ese error screens will display a service phone number to call if entered in “Setup” Menu (Page 15)
*Usually repairing a bad connection or replacing the indicated motor will remedy the problem.
Display Reads
Possible Cause(s)
Remedies
Notes
Fill Timeout Error
Water shut off to Machine
Check Water Supply Shutoff
Initial fill time longer than 8
minutes
Supply Line Blocked or too small Repair or Replace as needed
Fill time Longer than 1 Minute
Water Filter Restricted
Replace-Service Required
Water Probe has a 30 second
Hysteresis cycle
Inlet Solenoid valve Faulty
Replace-Service Required
Control Board Failure
Replace-Service Required
Thermistor Error Thermistor not plugged in
Make sure plug-in housing is latched Open or Shorted Thermistor
Faulty Thermistor
Replacement
Control Board Failure
Replace-Service Required
Heater Error
Faulty Thermistor
Replacement
4 Minute Continuous Heater Run
Faulty Heater Element
Replace-Service Required
Control Board Failure
Replace-Service Required
Motor Errors*
Wiring Disconnect Brew Mech
Check Brew Mech Wires, Harness
DRAINING THE HOT WATER TANK
THE DRAIN TUBE IS CLIPPED TO THE TANK PLATE IN FRONT OF
THE TANK. TANK HOLDS APPROX 1 US GALLON.
THE HOT WATER TANK CAN BE DRAINED FROM THE FRONT OF
THE MACHINE
– UNPLUG MACHINE FROM POWER SOURCE.
REMOVE POD WASTE TRAY.
CAUTION-UNLESS THE TANK IS LEFT
TO COOL THE WATER IS EXTREMELY HOT AND CAN CAUSE
HARMFUL BURNS
. REPLACE DRAIN PLUG, ENSURE HOSE CLAMP
IS TIGHT AND REPOSITION DRAIN HOSE BEFORE RE-FILLING THE
HOT WATER TANK.
