Proprietary to NeWave® Sensor Solutions 1.0
15
Troubleshooting:
Antennas not reading any tags:
o
First, one should check to make sure that the reader is working properly
and that the antenna port is activated.
o
Next try and replace the RP TNC cables to see if the problem is with the
cable
o
If after the cable has been replaced the antenna still does not read any
of the tags, then the antenna will need to be replaced.
Periodic blind spots causing unread tags:
o
NeWave recommends that antennas be used in pairs (set of 4 total). If
antennas are not used in pairs the blind spots or fading becomes
unpredictable and therefore, tags may be missed.
Cable connection issues to the reader:
o
Only RP TNC cables can be used to properly attach to the NSS reader
Metal Back Plane issues:
o
If a back plane is used on the 5’ or 3’ antenna it must contain a ¾” foam
spacer. One does not need the spacer for the 7’ antenna.
Designed to read UHF 902-928 MHz:
o
The United States operates in the 902-928 MHz frequency band as
required by FCC regulations. Antennas used in Europe will not work in
the US as they operate in a different UHF range.
For Technical support: North America
: (888) NSS-RFID (677-7343), Option #2
