10
http://www.NewAir.com
TROUBLESHOOTING
Problem
Possible Causes
Solution
Unit is not heating.
Overheat protection has
temporarily deactivated
the heater.
Turn the heater off; disconnect
the power and allow it to cool.
Inspect and remove any objects
on or adjacent to the heater.
Wait 30 minutes before restoring
power.
Room temperature has
been warmed up to
thermostat setting.
To increase the room
temperature, adjust thermostat
control knob to a higher setting
by turning clockwise.
Heater is not wired
correctly.
Follow the included hardwiring
directions. Contacting a licensed
electrician is recommended.
Breaker/Fuse has been
tripped.
Check your electrical box to
confirm the breaker has not
been blow. This may occur if the
receptacle is shared between
other high consumption
appliances.
The heater is
producing a burning
smell.
A drop of oil fell on the
heating coil during the
manufacturing process. It
will quickly evaporate and
should not occur again.
Ensure room in which heater is
situated is well ventilated.
Check and ensure there are
no combustible materials
within 0.9 meters (3 ft.)
surrounding the heater.
Remove any combustible items
from the heater.
Ensure a minimum
clearance of 5.5 inches (14
cm) from both sides and
rear of heater to adjacent
walls.
Reposition the heater so there is
enough space around the heater
to the adjacent walls.
Please do not attempt to open or repair the heater yourself.
Doing so could cause damage or personal injury.
