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www.newair.com
17
TROUBLESHOOTING
Problem
Possible Causes
Solution
“Add
Water”
indicator lights up
Lack of water.
Stop the ice maker, fill
water, and press “ICE”
button again to restart.
“Ice
Full”
indicator lights up
or flash
There is too much ice.
Remove the ice from the ice
drawer.
No ice cube inside.
Check for any obstacles
blocking production.
Press “ICE” button for 5
seconds.
LIGHT and ICE icon
flashing
Ambient temperature or
water temperature in
inner tank is too high.
Please run the ice maker
below 90 Fahrenheit degree
ambient and pour colder
water into tank.
Refrigerant liquid
leakage.
Press the
“
ICE
”
button
twice, wait for 50 minutes. If
this problem happens up
again, check with a qualified
technician.
Cover motor is broken.
Pipe in the cooling
system is blocked.
Making Ice too
slowly
Hot Air outlet is blocked
by something.
Hot Air outlet must have
more than 15 CM of
ventilation distance on
either side.
Water temperature in
inner tank is too high.
Water temperature
requirement between 7
℃
-
32
℃
.
Refrigeration system
malfunctions.
Check with a qualified
technician.
Water leakage
Drain plug not in place.
Put the drain plug in place.
Pipe Joint in the ice
maker is loose.
Check with a qualified
technician.
The seal has reached
service life.
Check with a qualified
technician.
