Shanghai New Rock Technologies Inc. Page43/75
Title
Explanation
Critical digit timer
This parameter is used with the "x.T" rule set in dialing rules. For
example, there is "021.T" in the dialing rules table. When a user has
dialed 021 and hasn’t dialed the next number within a set time by this
parameter (eg. 5 seconds), the OMs will consider that the user has ended
dial-up and call out
the dialed number 021.
The default value is 5 seconds, unit: second.
2.6.3
Greeting
After login, click “System > Greeting” tab to open the configuration interface.
Figure 2-17
Configuration interface of greeting
Table 2-16
Voice File Table Used on the OM
No
(NN)
File Name
Prompt Usage
Prompt Content
00
Recording in buffer
01 welcome Greeting for working
hours*
Thank you for calling. If you know your
party's extension, please dial it now. Or, to
transfer to an operator, press 0
02 offhour Greeting
for
off
hours
Thank you for calling. The office is
closed. If you know the extension, please
dial it now
03 operator Transfer to operator
Please wait, while your call is transferred
to an operator
04 operbusy Operator in busy
Sorry, the call can not be answered at this
time, please dial other numbers. Or, dial 0
for an operator
05 nonumber
Vacant or invalid number
Sorry, the number you dialed is not valid.
Please check the number and dial it again
06 noanswer
No answer
Sorry, the call can not be answered at this
time, please dial other numbers
07 busy
Busy line
Sorry, the line is busy at this time, please
dial other numbers, or dial 0 for an
operator
