background image

User Manual                                                                        NRP1012 Series IP Phone             

5-32                                                                                                                                                                    www.newrocktech.com 

 

 

 

Table 5-19 Feature parameters setting 

Name Description 

DND (Do Not 
Disturb) 

Enables the phone to reject any incoming call and prompt the caller that the phone is 
busy. The outgoing call of the phone is not affected. 

Ban Outgoing 

If you select Ban Outgoing to enable it, and you cannot dial out any number. 

Enable Call 
Transfer 

Enables the phone to transfer incoming calls to a specified number. Call Transfer by 
selecting it. 

Enable Call 
Waiting 

Enables Call Waiting by selecting it. Then the phone prompts the caller to redial or that 
the phone is busy or the call is rejected. When it’s ok and the phone finds out that the 
caller is idle by sip message, it will prompt the user to redial. 

Semi-Attended 
Transfer 

Enables the phone to transfer incoming calls to a specified number in semi-attended 
mode. 

Enable 3-way 
Conference 

Enables the user to start a 3-way conference by selecting it. 

Enable Auto 
Hand down 

The phone will hang up and return to the idle status automatically in the hands-free 
mode. 

Accept Any Call 

If you select it,    all calls will be accepted even if the calling number is untraceable. 

Auto Hand down 
Time 

Specifies Auto Hand down Time, the phone will hang up and return to the idle status 
automatically after Auto Hand down Time in the hands-free mode, and play dial tone 
Auto Hand down Time in the handset mode. 

Enable Call 
Completion 

Enables Call Completion by selecting it. 

Enable Auto 
Redial 

Enables the phone to prompt you whether to dial the number again in the case that the 
peer is busy or the call is rejected (the code 486 is received). 

Enable Pre-Dial 

After this feature is disabled, the number dialed in standby interface,    will be sent out 
over the time; After the feature is enabled, the number will not be send out over the 
time. 

Auto Redial 
interval 

Sets the auto redial interval of the phone. 

Enable Silent 
Mode 

Enables Silent Mode by selecting it, the phone light will blink to prompt the user that 
there is an incoming call instead of playing ring tone. 

Summary of Contents for NRP1012

Page 1: ...New Rock Technologies Inc NRP1012 Series IP Phone User Manual NRP1012 NRP1012 P http www newrocktech com index_E asp Email gs newrocktech com MSN newrock gs hotmail com Skype newrock gs...

Page 2: ...ircuit boards Do not install the device in places where there is direct sunlight Also do not put the device on carpets or cushions It may cause fire or breakdown Avoid exposure the phone to high tempe...

Page 3: ...Making a Call 3 1 3 1 2 Answering a Call 3 1 3 1 3 DND 3 2 3 1 4 Call Forward 3 2 3 1 5 Call Hold 3 2 3 1 6 Call Waiting 3 2 3 1 7 Mute 3 2 3 1 8 Call Transfer 3 3 3 1 9 Three Way Conference Call 3 3...

Page 4: ...Network 4 2 4 2 3 Security 4 2 4 2 4 Maintenance 4 2 4 2 5 Factory Reset 4 2 5 Web Page Setting 5 1 5 1 Configuration Introduction 5 1 5 1 1 Configuration Methods 5 1 5 1 2 Password Configuration 5 1...

Page 5: ...Sofykey 5 44 5 8 Maintenance 5 46 5 8 1 Auto Provision 5 46 5 8 2 Syslog 5 48 5 8 3 Config 5 50 5 8 4 Update 5 50 5 8 5 Access 5 52 5 8 6 Reboot 5 53 5 9 Security 5 54 5 9 1 Web Filter 5 54 5 9 2 Fire...

Page 6: ...18 Dial peer interface 5 26 Figure 5 19 Audio setting interface 5 29 Figure 5 20 Feature setting interface 5 31 Figure 5 21 Dial plan setting interface 5 35 Figure 5 22 Contact setting interface 5 36...

Page 7: ...parameters setting 5 12 Table 5 11 DHCP server parameters setting 5 13 Table 5 12 TIME DATE parameters setting 5 15 Table 5 13 SIP parameters setting 5 18 Table 5 14 IAX2 parameters setting 5 23 Table...

Page 8: ......

Page 9: ...all for a different way selector Soft key 1 2 3 4 Executes different functions with different softkeys such as PBook DND Menu Del Redial Send Quit Answer Reject Hold Transfer Conf and so on Navigation...

Page 10: ...hen the IP phone is in the calling state Note that the sound from the caller will not be affected and still be heard Quits the mute mode allowing the caller and callee to hear each other Volume Turns...

Page 11: ...Call out Call in Call hold Auto answer Mute Contact Do not Disturb DND Hand free Hook Headset SMS Missed call Call forward 1 3 LED Indicator Table 1 4 Programmable key LED indicator status for BLF LE...

Page 12: ...tration fails Slow Blinking red Registration fails Off The line is not registered or idle Table 1 7 Programmable key LEDs for MWI LED Status Description Blinking green There are new voice mails Off Th...

Page 13: ...rature 0 to 40 Relative Humidity 10 to 65 CPU Broadcom VoIP chipset SDRAM 16 MB Flash 4 MB Weight 1 2 Kg 1 5 Character Mapping Table Table 1 10 Mapping relation between the keypad and character Keypad...

Page 14: ......

Page 15: ...r network settings to DHCP mode Without a broadband router Establish connections between the network hardware by connecting one end of the network cable to the WAN port of the IP phone and the other e...

Page 16: ...ers for configuration To make a proper configuration you need to know basic information about the network and Session Initiation Protocol SIP to understand the meanings of each parameter To help you e...

Page 17: ...and enter the passwords Choose Network WAN settings Connection Mode Then choose Static through navigation keys and press Save Step3 Press Back to return to the parent menu choose Static Setting and pr...

Page 18: ......

Page 19: ...o call Dial the number and press the Send key Press the History key and use navigation keys to choose the number to dial press the navigation key or to choose the missed calls incoming calls and outgo...

Page 20: ...t answered after a specific period Do as follows to configure the call forward function through a phone Press Menu Features Enter Call Forwarding Enter Choose any of the four options Disabled Always B...

Page 21: ...ter the conference ID to join after hearing a dial tone and press SEND When the call is answered press Conf and add the first call to the conference If you want to leave the conference press the Split...

Page 22: ...rent dialing rules 3 2 2 Join Call If there is a conference call and A wants to join it A needs to input a specific prefix code and the conference number The following chart shows how to configure an...

Page 23: ...call is not answered until the answer time expires the phone enabled with this function will answer the call automatically 3 2 7 Hotline You can set a hotline number for each SIP line in the dialer i...

Page 24: ...Configuration The phone has four line keys and eight programmable keys You can configure different functions for each key Functions that can be configured are listed as follows The default configurat...

Page 25: ...ibe either the BLF or presence information of the same number MWI When the key is configured with the MWI function you can press this key to quickly check unread messages Call park When the call park...

Page 26: ...bscribed in a group and the phone use the URL of the group to subscribe and analyze the specific information of each number such as number name state and so on according to the notifications from the...

Page 27: ...l interface you call the number 1234 in speed dial mode 3 3 6 Auto Redial Press Menu Features Enter Auto Redial Enter Enable the auto redial function using the navigation keys and If you choose Enable...

Page 28: ...he following options using the navigation keys Disabled All Delay Last Show If you input DTMF while in conversing the DTMF will be displayed as you have set 3 3 11 Password Dial Press Menu Features En...

Page 29: ...Settings Enter Basic Settings Enter Ring Tone Enter You can set the volume and tone of the ring Press the key to open the setting interface and set the volume and tone using the navigation keys Then...

Page 30: ...d to enter the interface Then choose Network and press Enter to carry out network settings For details see 2 2 1 Network Settings 4 2 3 Security Press Menu Enter Advanced settings and input the passwo...

Page 31: ...y all options as needed whereas in the guest mode users can only view the SIP 1 2 and IAX 2 options and the IP address and port of the server The username and password for entering different modes are...

Page 32: ...Login interface After configuring the IP phone you need click Save in the config tag of Maintenance to save your modification Otherwise the phone restores the configuration before modification after r...

Page 33: ...proper mode according to the real world situation The NRP1012 P provides three network connection modes Static IP If your ISP server provides you a static IP address you can choose this mode and fill...

Page 34: ...nnot be parsed by DNS the phone will automatically add this parameter to the end of the domain address and parse it again Primary DNS Inputs the IP address of the primary DNS server Secondary DNS Inpu...

Page 35: ...ust set DHCP Choose DHCP and click Next to configure and browse the account password SIP parameter by default SIP line 1 is used Click Back to return to the previous page The configuration details are...

Page 36: ...DSL password After the configuration click Finish and the IP phone will save the current setting and reboot automatically After reboot you can dial by the SIP account 5 3 3 Call Log You can check all...

Page 37: ...ng interface Table 5 6 Language parameters setting Name Description Language Sets the language of the phone The default language is English Greeting Words Sets the greeting words to be displayed on LC...

Page 38: ...ne MAC Timestamp Specifies the time when the MAC address is obtained WAN Settings Obtain DNS Server Automatically Indicates whether to obtain the DNS address in DHCP mode If the value is set to Disabl...

Page 39: ...ddress in the address bar so that you can log in to the phone If you use an IP address obtained during the system startup and the IP address of the DHCP server is identical with the LAN IP address the...

Page 40: ...the LAN port of the phone Enable Bridge Mode Enables the bridge transparent mode With this function the phone will no longer set an IP address for the LAN physical port and LAN and WAN port are conne...

Page 41: ...at of the switch Quality of Service QOS Settings Enable DSCP Enables DSCP SIP DSCP Sets a value for SIP DSCP Audio RTP DSCP Sets a value for Audio RTP DSCP WAN Port VLAN Settings Enable WAN Port VLAN...

Page 42: ...tion on the phone After that choose HTTPS and configure the Web browser port The default port number is 443 To increase the system safety you are recommended to change the port to a non 443 standard p...

Page 43: ...se Table the unit of Lease time is Minute DHCP Lease Table Settings Lease Table Name Specifies the name of a lease table Start IP Address Specifies the start IP address of the lease table From this ad...

Page 44: ...cted lease table from DHCP lease table DNS Relay Enable DNS Relay Select DNS Relay the default is enabled Click the Apply button to become effective The number of entries in the release table cannot e...

Page 45: ...automatically synchronize the standard time Primary Server Sets an SNTP primary server IP address Secondary Server Sets an SNTP secondary server IP address Time Zone Selects a time zone according to y...

Page 46: ...ts the start and end week Day Sets the start and end day Hour Sets the start and end hours Manual Time Settings Manual Time Settings First of all you need to disable the SNTP service and above the dat...

Page 47: ...NRP1012 Series IP Phone User Manual New Rock Technologies Inc 5 17 Figure 5 15 SIP setting interface...

Page 48: ...ies the signaling port of the SIP server Authentication User Specifies the account name for logging in to the SIP server Authentication Password Specifies the password for logging in to the SIP server...

Page 49: ...ards the call not answered within the specified time to a specified number Always forwards all incoming calls to a specified number under any conditions The phone will prompt you of the incoming befor...

Page 50: ...server will turn off the DND function accordingly Always CFwd On Code Enables the phone to send a message for the server to turn on the function immediately After that the server will always forward t...

Page 51: ...de Enable Missed Call Log Enable the missed call log by it the phone will save the missed call log into the call history record and display the missed calls on the idle screen or won t save the missed...

Page 52: ...ccounts SIP Global Settings Strict Branch Enables the phone to strictly check the Branch field in the received SIP message If the Branch value of via field in a SIP message is not beginning with z9hG4...

Page 53: ...ress Specifies the IP address of the IAX2 server The value can be in the form of domain name Server Port Specifies the port number of the IAX2 server Account Specifies the account name for logging in...

Page 54: ...stration Enables the phone to register to the IAX2 server or disables the phone from registering to the IAX2 server Enable G 729AB Enables the phone to support G 729 5 5 3 Stun In this Web page you ca...

Page 55: ...SIP penetration to NAT If you configure the IP address and port which defaults to 3478 of the STUN server and enable SIP STUN on the phone you can use an ordinary SIP server to realize penetration to...

Page 56: ...a destination address In case of P2P mode you can input the IP address or domain name of the peer The DNS server of the phone will parse the value to a specific IP address This parameter is optional P...

Page 57: ...ne inquiry function 0 for Disabled and 1 for Enabled The default value is 0 Compared with version 1 6 functions added in version 1 7 include Not enabled on line inquiry The function is the same as tha...

Page 58: ...through SIP line 1 with the called number of 21111 If you dial 32222 and SIP1 is registered successfully which will thus be the default line the call will be sent out through SIP line 1 with the calle...

Page 59: ...xxx If your dialed phone number starts with your set phone number the first digits same as your set phone number will be replaced by the alias number specified and New phone number will be send out W...

Page 60: ...Sixth codec Specifies the sixth preferential DSP codec The value can be G 711A u G 722 G 723 1 726 32 G 729AB or None Onhook Time Specifies the minimum response time of Hand down The default value is...

Page 61: ...NRP1012 Series IP Phone User Manual New Rock Technologies Inc 5 31 Figure 5 20 Feature setting interface...

Page 62: ...onference by selecting it Enable Auto Hand down The phone will hang up and return to the idle status automatically in the hands free mode Accept Any Call If you select it all calls will be accepted ev...

Page 63: ...ight Enables Turn Off Power Light by selecting it Busy Return Code Specifies Busy Return Code Emergency Call Number Specifies the Emergency Call Number Despite the keyboard is locked you can still mak...

Page 64: ...s any number with prefix 6 will be forbidden to dial out 5 6 3 Dial Plan This setting page consists of two parts Basic Settings and Dial Plan Table Configurations of each part are as follows Basic Set...

Page 65: ...cates that you need to press after dialing a number Dial Fixed Length Indicates that the phone will automatically call out after the number with a specified length is dialed For example if the value i...

Page 66: ...the number of the incoming call in the form of contact name on the LCD screen Shows the detail of the current phonebook Notice the maximum capability of the phonebook is 500 items you can select one o...

Page 67: ...Selects the blacklist type you can choose the phone number or its prefix Value Inputs the number or its prefix Line Selects the sip line Note Button Add for adding a new blacklist button Delete for de...

Page 68: ...k to fanvil or ldap with the respective server URL to tftp 192 168 1 3 admin phonebook index xml and ldap 192 168 1 3 dc winline dc com Table 5 22 Remote Contact parameters Name Description Remote Pho...

Page 69: ...etting interface 5 6 7 MCAST Figure 5 25 MCAST interface Use the multicast function to send notice to every member of the multicast is simple and easy By setting the multicast key on your phone you ca...

Page 70: ...When the phone initiates a multicast RTP session in a call the current call is on hold Receive multicast setting You can set up the phone monitoring 10 different multicast addresses to receive these m...

Page 71: ...ll automatically ignore the low priority multicast RTP stream and receive the high priority multicast RTP stream and hold the current multicast session If not enabled the phone will automatically igno...

Page 72: ...User Manual NRP1012 Series IP Phone 5 42 www newrocktech com 5 7 Function Key 5 7 1 Function Key Figure 5 26 Function Key interface...

Page 73: ...his feature Subtype Selects the function parameters Key Event and Memory Event Pickup Number Please input the pickup number When SubType is BLF or presence NOTE Memory keys can be configured as follow...

Page 74: ...User Manual NRP1012 Series IP Phone 5 44 www newrocktech com Figure 5 27 EXT KEY interface 5 7 3 Sofykey You can configure different functions for each softkey in the screen interface...

Page 75: ...NRP1012 Series IP Phone User Manual New Rock Technologies Inc 5 45 Figure 5 28 Softkey setting interface...

Page 76: ...29 Auto provision setting interface The NRP1012 P supports PnP DHCP and Phone Flash to obtain the parameters After PnP DHCP and Phone Flash are all deployed the terminal goes through the following pro...

Page 77: ...crypted Save Autoprovision Information Saves the username password authentication and ID information configured for HTTP HTTPS FTP Information saved on the phone remains unchanged unless the URL infor...

Page 78: ...type Then these messages will be written into log under some rules configured by the administrator At present the system debugging message can be divided into eight levels Level 0 Emergency indicates...

Page 79: ...ess or domain name of the Syslog server Server Port Specifies the port of the Syslog server MGR Log Level Specifies the level of the MGR log SIP Log Level Specifies the of the SIP log IAX2 Log Level S...

Page 80: ...iguration file You can right click the mouse and click Save as to save the configuration file in txt or xml format You can check the configuration file by clicking it Clear Configuration Restores the...

Page 81: ...ss Sets the FTP TFTP server address for download upload The address can be an IP address or Domain name with subdirectory User Specifies the username for logging in to the FTP server for download or u...

Page 82: ...FTP TFTP server The configuration will take effect after the phone is restarted 4 Phone book export vcf Protocol Specifies the protocol running on the server The value can be FTP or TFTP Update Logo F...

Page 83: ...has the right to modify the configuration General can only read Password Sets the password Confirm Confirms the password Selects the account and clicks Modify to modify the selected account Clicks Del...

Page 84: ...IP network segment can access the phone To make the configuration effective click Apply Web Filter Setting Enables the Web filter function on the phone You can tick off the item and click Apply to ma...

Page 85: ...host address network address 0 0 0 0 or an address in the form similar to 0 such as 192 168 1 0 Des Address Specifies a destination address The value can be an IP address a network address 0 0 0 0 or...

Page 86: ...the internal network is safe you need to isolate devices with extranet services from others as needed The DMZ setting help you build a DMZ to protect devices at the network level reducing the securit...

Page 87: ...corresponding to the WAN IP address such as 192 168 1 119 Note 10M 100M adaptive means the physical consultation speed of the network card and other equipment The testing speed in bridge mode is near...

Page 88: ...password for logging in to the VPN L2TP server 5 9 5 Security Figure 5 39 Security setting interface Table 5 33 Security parameters setting Name Description Update Security File Select Security File...

Page 89: ...IP Phone User Manual New Rock Technologies Inc 5 59 5 10 Logout You can quit the Web page by clicking Logout For the next access you need to input the username and password again Figure 5 40 Logout se...

Page 90: ......

Page 91: ...ne basic or MD5 mode DNS name of server P2P IP call Different DTMF types SIP info DTMF Relay and RFC 2833 Eight DSS keys Different program modes soft keys and function keys Customization of different...

Page 92: ...netration DMZ VPN L2TP OPEN VPN function Primary and secondary DNS server for the WAN port dynamic obtaining of the DNS address in DHCP mode or static configuration of the DNS address Configuration of...

Page 93: ...NRP1012 Series IP Phone User Manual www newrocktech com 6 3 Auto provisioning automatic configuration update and system maintenance...

Reviews: