OWNER ASSISTANCE
We at New Holland and your New Holland dealer want you to be completely satisfied with your investment.
Normally any problems with your equipment will be handled by your dealer’s Service Department. Sometimes,
however, misunderstanding can occur. If your problem has not been handled to your satisfaction, we suggest the
following.
1.
Contact the owner or General Manager of the dealership, explain the problem, and request assistance.
When additional assistance is needed, your dealer has direct access to our branch office.
2.
If you cannot obtain satisfaction by doing this, contact the branch office in your area and provide them with:
•
Your name, address, and telephone number
•
Machine model and serial number
•
Dealership name and address
•
Machine purchase date and amount of use
•
Nature of problem
Atlanta
4727 N Royal Atlanta Dr Suite P
Caller Service 105018
Tucker, GA 30085-5018
Telephone: (404) 723–3605
States: AL, FL, GA, KY, MS,
NC, SC, TN, VA
Dallas
1340 Walnut Hill Lane Bldg 2
P.O. Box 167528
Irving, TX 75016-7528
Telephone: (214) 756–4919
States: AR, AZ, CA, CO, HI, KS,
LA, MO, NM, NV, OK, TX, UT
Minneapolis
6301 W Old Shakopee Rd
P.O. Box 1342
Minneapolis, MN 55440-1342
Telephone: (612) 887–4231
States: AK, IA, ID, IL, MN, MT,
ND, NE, OR, SD, WA, WI, WY
New Holland
200 Commerce St.
P.O. Box 527
Mountville, PA 17554-0527
Telephone: (717) 285–8302
States: CT, DE, IN, MA, MD, ME,
MI, NH, NJ, NY, OH, PA, RI, VT,
WV
Calgary
Suite 220
3030 Third Ave. NE
Box 1616, Stn M
Calgary, AB
CANADA T2P 2M7
Telephone: (403) 569–3208
3.
If you need further assistance contact:
Service Department
Mail Station 500
New Holland North America, Inc.
New Holland, PA 17557
When contacting your branch office or Service Department, be aware that your problem will likely be resolved in
the dealership using the dealer’s facilities, equipment, and personnel. So it is important that your initial contact be
with the dealer.
A Service Publications Catalog & Order Form is available which lists the operator’s and service manuals for many
prior model and most current model Ford-New Holland-Versatile tractors, equipment, and consumer products. To
obtain a copy of this catalog, please call 1–800–635–4913.
