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Warranty Declaration
Insofar as claims filed for elimination of deficiencies (applicable laws) are being
processed, these shall be handled via the contractual partners. In addition, the
distributer provides the following manufacturer’s warranty:
1. For this device, the distributer grants a warranty period of 24 months, figured from
the date of purchase from the dealer; this must be verified by the original receipt, or
other similar documents, in accordance with pertinent, existing guidelines.
2. Warranty claims shall be filed via a specialized dealer.
3. The voluntary warranty covers the rectification of any damage or deficiency that
occurs during the warranty period and which is demonstrably due to material or
production faults.
4. Not included in this voluntary warranty are damage and deficiencies resulting from
incorrect connection, from improper handling, from non-observance of the
programming instructions or instructions for use, or from force majeure. The voluntary
warranty does not cover installation and programming work performed by the
specialized dealer. In particular, no claim can be made for installation or
programming work to be performed free of charge by the specialized dealer. The
voluntary warranty does not cover deficiencies which have a negligible effect on
the value or usability of the device. Further costs, such as for installation, transport
and travel expenses are expressly excluded from the warranty.
5. It is at the discretion of the distributer to replace the device with an identical one
instead of performing repairs. Further claims for damage are not permissible. Any
data stored in the device will be lost after repair work or replacement of the device.
6. The voluntary warranty is nullified if changes are made to the product, or when the
product is operated in a country for which it was not developed nor produced.
7. Fulfilment of the voluntary warranty presupposes that the device has been packed
complete and protected against breaking and impacts (if possible in the original
packaging) and shipped with the warranty certificate from the specialized dealer.
8. If testing reveals that there are no grounds for warranty claims, or that the product
does not exhibit any deficiencies, the costs for repair work and testing shall be borne
by the user. The distributer processing the claim arising from the voluntary warranty is
authorized to charge these costs to the user.
9. Services arising from the voluntary warranty affect neither an extension of the
warranty period, nor do they mark the beginning of a new term for the voluntary
warranty.
10. Warranty claims according to applicable law filed by the end customer shall neither
be excluded, nor restricted by this independent manufacturer’s declaration.
The user is protected by the guarantee indicated in the Directive 1999/44/CE issue by the
European Parliament on 1999, May 25.
