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NTV75H User Guide 1-0
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No video image IE browser
When the IP camera is used for the first time and accessed by Internet Explorer (or other web browser), you
first need to install a media player plug-in. If you are using the camera via the Internet (for new users), then
you will need to install a player software (VLC). Please go to the VLC website http://www.videolan.org/vlc,
download and install VLC (player software). After installation, login again, and the video image is displayed
(see the Network Function section, point 5.3).
Follow the checklist below if you are unable to access IP camera web pages via a browser:
1. Access the network with a PC and test whether you can access the camera via a Ping test. You may have a
firewall issue or a cable may be unplugged.
2. If you need to, disconnect IP camera from the network and connect it to a PC (please refer to the Network
Function section) to re-set the IP address.
3. Check the camera’s IP address, subnet mask and gateway address.
4. Check for MAC addresses conflict.
5. Check that the Web port is not occupied by other devices.
If you modify the IP address and set it incorrectly, or forget web passwords, press the IR remote controller
"[*]+[
＃
]+[Manual]" to restore the default value (Default IP: 192.168.100.88 Default username: admin De-
fault password: admin)
