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NETGEAR WN2000RPTv3, User Manual

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Summary of Contents for WN2000RPTv3

Page 1: ...350 East Plumeria Drive San Jose CA 95134 USA October 2015 202 11333 02 N300 WiF Range Extender Model WN2000RPTv3 User Manual ...

Page 2: ... the NETGEAR website For product updates and web support visit http support netgear com Phone US Canada only 1 888 NETGEAR Phone Other Countries Check the list of phone numbers at http support netgear com general contact default aspx Compliance For regulatory compliance information visit http www netgear com about regulatory See the regulatory compliance document before connecting the power supply...

Page 3: ...nnected Devices 19 View WiFi Settings 19 Change the WiFi Network Name 20 Turn Off the SSID Broadcast to Create a Hidden Network 21 Disable or Enable the WiFi Radio 22 Change the WiFi Speed 22 Customize the Extender s WiFi Coverage Area 23 Use WPS to Add a Computer to the Extender s WiFi Network 24 Use WPS with the Push Button Method 24 Use WPS with the PIN Method 25 Deny Access to a Computer or Wi...

Page 4: ...the Configuration Settings 36 Return the Extender to Its Factory Default Settings 37 Update the Firmware 39 Restart the Extender Remotely 40 Chapter 5 FAQs and Troubleshooting FAQs 42 Cannot Connect to the Extender 43 Cannot Join a WiFi Network and Receive an Error Message 43 Appendix A Factory Settings and Technical Specifications Factory Default Settings 45 Technical and Environmental Specificat...

Page 5: ...pter covers the following topics Meet Your Extender When to Use Your Extender How the Extender Works Note For more information about the topics covered in this manual visit the support website at support netgear com Note Firmware updates with new features and bug fixes are made available from time to time on downloadcenter netgear com Some products can regularly check the site and download new fir...

Page 6: ...and the router or access point Solid green Best connection Solid amber Good connection Solid red Poor connection Off No connection Client Link LED The connection between the extender and a computer or WiFi device Solid green Best connection Solid amber Good connection Solid red Poor connection Off No connection Status LED Solid amber The extender is booting Solid green The extender is powered on O...

Page 7: ...n traffic routed directly from the network How the Extender Works The extender works like a bridge between a WiFi router or a WiFi access point and a WiFi device outside the range of the WiFi router The extender performs two main jobs The extender connects to a working WiFi network When the extender connects over WiFi to an existing network it functions as a network client similar to how a WiFi de...

Page 8: ... so that both ends of the bridge are in place Existing WiFi Sometimes your router does not provide the WiFi coverage that you need WiFi Range Extender Boosts the range of your existing WiFi and creates a stronger signal in hard to reach areas Figure 3 Range extender in a home ...

Page 9: ...9 2 2 Get Started This chapter covers the following topics Install the WiFi Extender Use the Extender in Access Point Mode Log In to the Extender After Installation Run Smart Setup Installation ...

Page 10: ...f the Status LED does not light press the Power On Off button on the side of the extender Connect to an Existing WiFi Network To extend the range of your WiFi network you must connect the extender to your existing WiFi network You can do this in one of two ways Connect with WPS For more information see Connect with WPS on page 10 Connect with web browser setup For more information see Connect with...

Page 11: ...ove it to a new location closer to the area with a poor WiFi signal The location that you choose must be within the range of your existing WiFi router network 6 Plug the extender into an electrical outlet 7 Wait for the Status LED to light amber and then turn green If the Status LED does not light press the Power On Off button on the side of the extender 8 Use the Router Link LED on the front pane...

Page 12: ...to extend and click the NEXT button 9 In the Password Network Key field type the existing WiFi network password also called passphrase or security key and click the NEXT button 10 Set the network name SSID and password for your new extender WiFi network and click the NEXT button 11 Connect your computer or WiFi device to the new extended WiFi network using the extender SSID and password that you s...

Page 13: ...sting WiFi router network 17 Plug the extender into an electrical outlet Wait for the Status LED to light amber and then turn green If the Status LED does not light press the Power On Off button 18 Use the Router Link LED to help you choose a spot where the extender to router connection is optimal The extender connects to your existing router s WiFi network Find the Best Location If the WiFi signa...

Page 14: ...tender s WiFi connection Extender WFi router Blu ray player TV Gaming console Figure 4 Ethernet LAN port Use the Extender in Access Point Mode You can use the extender as a WiFi access point which creates a new WiFi hotspot by using a wired Ethernet connection Extender iFi router Figure 5 Extender in access point mode To use the extender in access point mode 1 Plug the extender into an electrical ...

Page 15: ... the extender Device Link LED lights to show that you are connected 5 Launch a web browser and enter www mywifiext net in the address field The New Extender Setup page displays 6 Click the NEW EXTENDER SETUP button The first time that you log in to the extender the Create Account page displays If the Create Account page does not display visit www mywifiext net 7 Complete the fields on the Create A...

Page 16: ...e that you must register your extender before you can use NETGEAR telephone support The Status page displays Log In to the Extender After Installation After installation you can log in to the extender to view or change the extender s settings To log in to the extender 1 Use a WiFi network manager on a computer or WiFi device to find and connect to the new extended WiFi network After the connection...

Page 17: ...our area and displays a list 7 Select your WiFi network and click the NEXT button 8 When prompted enter the password to connect to your WiFi network and click the NEXT button A message displays when the extender connects to your existing router s WiFi network 9 Click the NEXT button The extender applies your settings to its WiFi network names and WiFi passwords During this change the extender disc...

Page 18: ...SID Broadcast to Create a Hidden Network Disable or Enable the WiFi Radio Change the WiFi Speed Customize the Extender s WiFi Coverage Area Use WPS to Add a Computer to the Extender s WiFi Network Deny Access to a Computer or WiFi Device Set Up an Access Schedule Set Up the Extender to Use a Static IP Address Specify WPS Settings ...

Page 19: ...field of your browser enter www mywifiext net 3 When prompted enter your email address and password 4 Click the Menu icon The extender menu displays 5 Select Settings Connected Devices View WiFi Settings To view the WiFi settings 1 On a computer or WiFi device that is connected to the extender network launch a web browser 2 In the address field of your browser enter www mywifiext net 3 When prompt...

Page 20: ...hange the WiFi network name 1 On a computer or WiFi device that is connected to the extender network launch a web browser 2 In the address field of your browser enter www mywifiext net 3 When prompted enter your email address and password 4 Click the Menu icon The extender menu displays 5 Select Settings WiFi ...

Page 21: ...urn off the SSID broadcast to create a hidden WiFi network To connect to a hidden network you must know its SSID and password and manually enter them To turn off the SSID broadcast to create a hidden network 1 On a computer or WiFi device that is connected to the extender network launch a web browser 2 In the address field of your browser enter www mywifiext net 3 When prompted enter your email ad...

Page 22: ... a web browser 2 In the address field of your browser enter www mywifiext net 3 When prompted enter your email address and password 4 Click the Menu icon The extender menu displays 5 Select Settings WiFi 6 Select or clear the Enable 2 4 GHz WiFi check box 7 Click the SAVE button Your settings are saved Change the WiFi Speed To change the WiFi speed 1 On a computer or WiFi device that is connected ...

Page 23: ...erage Area By default the extender uses its maximum WiFi coverage area You can select a smaller coverage area which uses less electrical power To customize the extender s WiFi coverage area 1 On a computer or WiFi device that is connected to the extender network launch a web browser 2 In the address field of your browser enter www mywifiext net 3 When prompted enter your email address and password...

Page 24: ...n no WiFi security is set connecting with WPS automatically sets WPA WPA2 WiFi security on the extender network and generates a random passphrase You can view this passphrase on the WiFi Settings page for more information see View WiFi Settings on page 19 For information about using WPS to connect the extender to a WiFi network during setup see Use the Extender in Access Point Mode on page 14 Use ...

Page 25: ...he extender s WiFi network select Settings Connected Devices The WiFi device displays onscreen Use WPS with the PIN Method To use the PIN method to connect a WiFi device to the extender s WiFi network you must know the PIN of the WiFi device that you are trying to connect To add a computer or WiFi device to the extender s WiFi network 1 On a computer or WiFi device that is connected to the extende...

Page 26: ...pecific computers and WiFi devices based on their MAC addresses Each network device is assigned a MAC address which is a unique 12 character physical address containing the hexadecimal characters 0 9 a f or A F only and separated by colons for example 00 09 AB CD EF 01 Typically the MAC address is on the label of the WiFi device If you cannot access the label you can display the MAC address using ...

Page 27: ... that device cannot connect to the extender s WiFi network Set Up an Access Schedule You can control access to all users during specific periods of the day You can set up an access schedule that prevents Internet access through the extender network based on the times that you set To set up an access schedule 1 On a computer or WiFi device that is connected to the extender network launch a web brow...

Page 28: ...E button Your settings are saved Set Up the Extender to Use a Static IP Address The extender comes set up to use a dynamic IP address which is the correct setting for most home networks To set up the extender to use a static IP address 1 On a computer or WiFi device that is connected to the extender network launch a web browser 2 In the address field of your browser enter www mywifiext net 3 When ...

Page 29: ...s 9 Click the SAVE button Your settings are saved Specify WPS Settings Wi Fi Protected Setup WPS lets you connect devices to the WiFi network without typing the WiFi password To specify WPS settings 1 On a computer or WiFi device that is connected to the extender network launch a web browser 2 In the address field of your browser enter www mywifiext net 3 When prompted enter your email address and...

Page 30: ...atically cleared Auto disable the PIN after 3 failed PIN entries to prevent PIN compromise This setting specifies the number of times the wrong PIN can be entered before WPS PIN access is automatically disabled to protect your WiFi network from unauthorized access Keep existing WiFi settings for 2 4 GHz network This setting means that the name of the WiFi network remains the same when WPS is used ...

Page 31: ...assword Protection Off and On Recover a Forgotten User Name or Password Automatically Adjust for Daylight Saving Time Manually Set the Extender Clock Back Up and Manage the Extender Configuration Back Up the Configuration Settings Return the Extender to Its Factory Default Settings Update the Firmware Restart the Extender Remotely ...

Page 32: ...the extender network launch a web browser 2 In the address field of your browser enter www mywifiext net 3 When prompted enter your email address and password 4 Click the Menu icon The extender menu displays 5 Select Settings Password 6 In the New User Name field type an email address 7 Type the password in the New Password field and the Verify Password field 8 Select questions and enter the answe...

Page 33: ...cover a Forgotten User Name or Password If you changed the password to access the extender and set up password recovery you can recover your password if you lose it To recover your password to access the extender 1 On a computer or WiFi device that is connected to the extender network launch a web browser 2 In the address field of your browser enter www mywifiext net You are prompted to enter a us...

Page 34: ...atically adjust for daylight savings time check box 7 Click the SAVE button Your settings are saved Manually Set the Extender Clock To manually set the extender clock 1 On a computer or WiFi device that is connected to the extender network launch a web browser 2 In the address field of your browser enter www mywifiext net 3 When prompted enter your email address and password 4 Click the Menu icon ...

Page 35: ...ings You can back up the configuration file of the extender To back up the extender configuration settings 1 On a computer or WiFi device that is connected to the extender network launch a web browser 2 In the address field of your browser enter www mywifiext net 3 When prompted enter your email address and password 4 Click the Menu icon The extender menu displays 5 Select Settings Other 6 Click t...

Page 36: ...ter your email address and password 4 Click the Menu icon The extender menu displays 5 Select Settings Other 6 Click the BROWSE button 7 Locate and select the previously saved backup file By default the name of the backup file is NETGEAR_WN3000RPv3 cfg CAUTION After you click the RESTORE button do not try to go online turn off the extender shut down the computer or do anything else to the extender...

Page 37: ...xtender and reset it For a list of factory default settings see Factory Default Settings on page 45 To use the Restore Factory Settings button to return the extender to factory default settings CAUTION This process erases any settings that you configured in the extender 1 Insert a straightened paper clip into the hole of the Restore Factory Settings button and hold it for about seven seconds Resto...

Page 38: ...ur browser enter www mywifiext net 3 When prompted enter your email address and password 4 Click the Menu icon The extender menu displays 5 Select Settings Other CAUTION After you click the RESET button do not try to go online turn off the extender shut down the computer or do anything else to the extender until it finishes restarting 6 Click the Restore Factory Settings button A confirmation pop ...

Page 39: ... and password 4 Click the Menu icon The extender menu displays 5 Select Settings Firmware Update 6 Click the CHECK ONLINE button 7 If new firmware is available follow the onscreen prompts to download it onto your computer Note You might need to unzip the firmware file 8 Click the BROWSE button 9 Locate and select the new firmware file The firmware file name ends with a chk extension CAUTION After ...

Page 40: ... To restart the extender remotely 1 On a computer or WiFi device that is connected to the extender network launch a web browser 2 In the address field of your browser enter www mywifiext net 3 When prompted enter your email address and password 4 Click the Menu icon The extender menu displays 5 Select Settings Other The Other Settings page displays 6 Click the RESTART button and click the Yes butt...

Page 41: ...41 5 5 FAQs and Troubleshooting This chapter covers the following topics FAQs Cannot Connect to the Extender Cannot Join a WiFi Network and Receive an Error Message ...

Page 42: ...int Mode on page 14 I forgot my login email address and password What can I do On the login screen click the Username Password Help link to answer the security questions that you set up during the initial setup For more information see Recover a Forgotten User Name or Password on page 33 To restore factory settings 1 Use a sharp object such as a pen or paper clip to press and hold the Restore Fact...

Page 43: ...you typed the network name passphrase or key incorrectly Use Smart Setup see Run Smart Setup Installation on page 16 to select a WiFi network and retype the passphrase or key The passphrase or key is case sensitive For example PASSWORD25 is not the same as Password25 or password25 If the extender cannot detect your WiFi network check to see if your WiFi network is still working Make sure that the ...

Page 44: ...44 A A Factory Settings and Technical Specifications This appendix covers the following topics Factory Default Settings Technical and Environmental Specifications ...

Page 45: ...ual throughput can vary Network conditions and environmental factors including volume of network traffic building materials and construction and network overhead lower actual data throughput rate Country region Varies by region Operating mode 802 11n 802 11g 802 11b Data rate Up to 300 Mbps DHCP Client enabled Technical and Environmental Specifications The following table shows the technical and e...

Page 46: ...emperature 32 to 140 F 0 to 40 C Operating humidity 90 maximum relative humidity noncondensing Electromagnetic emissions Meets requirements of FCC Part 15 Class B Interface 10BASE T 100BASE TX RJ 45 802 11n 802 11g 802 11b Table 3 Technical specifications continued Technical Specifications continued ...

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