Frequently Asked Questions
90
Zain Mobile Hotspot
Why is the download or upload speed slow?
Data transfer speed depends on signal strength and interfering radio sources like electrical
generators or other hotspot Wi-Fi devices. Review the following possibilities:
•
Check your signal strength and network type (for example, LTE 4G is generally faster
than 3G).
•
Check Wi-Fi interference by powering the hotspot off and on to find a better Wi-Fi
channel.
•
Switch Wi-Fi channel from 2.4 GHz to 5 GHz.
•
If Zain network signal is low, consider using external antennas or cradle the hotspot with
built-in high gain antennas.
How do I go back to the hotspot web page?
To view the hotspot web page:
1.
From a computer or wireless device that is connected to your network, launch an
Internet browser.
2.
Enter
http://hotspot.zain
or
http://192.168.1.1
.
A login screen displays.
3.
Enter the administrator login password.
The default password is
admin
. The password is case-sensitive.
What do I do if I forget my admin login password?
The default admin login password is
admin
, and the hotspot web page URL is
http://hotspot.zain or http://192.168.1.1.
If you changed the admin login password and can’t remember the password that you created,
you must set the hotspot back to factory defaults.
To reset the hotspot from the touchscreen:
1.
To wake up the device, press the
Power key
.
