Troubleshooting
102
Zain Mobile Hotspot
2.
From a computer or wireless device that is connected to your network, launch an Internet
browser.
3.
Enter
http://hotspot.zain
or
http://192.168.1.1
.
A login screen displays.
4.
Enter the administrator login password.
The default password is
admin
. The password is case-sensitive.
The Home screen displays.
5.
Enter the micro SIM PIN when prompted.
6.
Click the
Save
button.
Temperature-Related Alerts
The hotspot is designed to work over a wide temperature range. (For information, see
Environmental Specifications
on page
106.) The mobile hotspot shuts down automatically if it
goes out of the supported temperature range.
Move the device to an area where the temperature is more suitable and, if the mobile hotspot
is too warm, make sure that the area is well ventilated and air can circulate around the
device.
Note:
The battery might not recharge if the mobile hotspot is outside the
operating temperature range.
Connection Alerts
Some connection alerts include instructions for resolving them. For other connection alerts,
including those in the following table, contact customer service for assistance.
Table 4. Connection alerts
Alert
Description
8
Operator determined barring
25
LLC or SNDCP failure
26
Insufficient resources
27
Missing or unknown APN
28
Unknown PDP address or type
29
User authentication failed
30
Activation rejected by GGSN
32
Service Option not supported
