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Technical Support

YOU MUST REGISTER TO OBTAIN TECHNICAL SUPPORT. PLEASE RETAIN
PROOF OF PURCHASE AND THE WARRANTY INFORMATION. 

To register your product, get product support or obtain product information and product
documentation, go to http://www.NETGEAR.com/register. 

You’ll find technical support information at http://www.NETGEAR.com/ through the
Customer Service area. If you want to contact technical support by telephone, see the support
information card for the correct telephone number for your country. 

Technical support is available 24 hours a day, 7 days a week.

NETGEAR, INC.

E-mail: [email protected]
www.NETGEAR.com

©2002 by NETGEAR, Inc. All rights reserved.

NETGEAR and Auto Uplink are trademarks or registered trademarks of NETGEAR, Inc. in the United States and/or
other countries.

Other brand and product names are trademarks or registered trademarks of their respective holders. 

Information is subject to change without notice. 

Summary of Contents for RP614 - Web Safe Router

Page 1: ......

Page 2: ...a If you want to contact technical support by telephone see the support information card for the correct telephone number for your country Technical support is available 24 hours a day 7 days a week NETGEAR INC E mail support NETGEAR com www NETGEAR com 2002 by NETGEAR Inc All rights reserved NETGEAR and Auto Uplink are trademarks or registered trademarks of NETGEAR Inc in the United States and or...

Page 3: ...s about terminology A more extensive glossary appears in the Reference Manual Installation Overview Estimated time 15 to 30 minutes 1 Gather the configuration information you have for your working DSL or cable modem connection to the Internet 2 Install the router between the DSL or cable modem and one computer 3 Configure that computer to work with the router and restart the computer and modem 4 C...

Page 4: ...gistration card Support information card NETGEAR Router ISP Guide also available online and on the CD If you don t have everything listed above see the support information card for contact information If the support information card is missing you can get contact information at www NETGEAR com in the Customer Service area 2 Cable DSL Web Safe Router Gateway RP614 Model RP614 Resource CD installati...

Page 5: ...d on most Windows computers If you can view Web sites with a browser you are ready to go Please see the Reference Manual on the CD if you need help installing either on a Windows computer A Category 5 Cat 5 Ethernet patch cable Note There is one cable in the box with the router Connection information Later in the setup process you ll need to configure the router to work with your network A Setup W...

Page 6: ...by your ISP Note The login name could be called a user name or account name by your ISP The login name is case sensitive You must type it exactly as given by your ISP For example c_jones is a different login name than C_Jones or cjones Fixed or static IP address If you have a static IP address through your ISP fill in the following information Internet IP address Subnet mask Gateway IP address DNS...

Page 7: ...h the router to connect the computer to one of the four numbered Ethernet ports on the router 4 Connect the power adapter s cord into the back of the router and then plug the adapter into a power source such as a wall socket or power strip Note If you want to connect other computers to the router don t connect them now Do that after you know that the modem router setup works with one computer Chec...

Page 8: ...Network icon 3 Click the Configuration tab 4 In the list of installed network components select the TCP IP entry for the computer s Ethernet adapter or NIC 5 Click Properties 6 Click the IP Address tab 7 If not selected select Obtain an IP address automatically 8 Click the Gateway tab 9 Select and remove any IP Gateway addresses that are listed 10 Click OK and click OK again to close the Network c...

Page 9: ...or UNIX Operating System If you re installing the router with a Linux based or UNIX based computer see your system documentation to set up TCP IP networking to obtain IP addresses automatically using DHCP Restarting the Network Once you ve set up your computer to work with the router you must reset the network for the devices to be able to communicate 1 Turn off or unplug the DSL or cable modem an...

Page 10: ... the router click Yes click Next and follow the instructions on screen To configure it yourself click No then click Next and continue with the steps listed here 7 Fill in the form on the Basic Settings page Refer to page 4 where you filled in the information previously Note Helpful information appears on the right side of the page to assist you as you fill in the form You may also find pertinent i...

Page 11: ...ection Note If the numbered light isn t lit go to Troubleshooting on page 11 3 Go back to Installation Step 3 pages 6 and 7 and go through the sequence of steps applicable for each computer 4 Restart each computer 5 Test each computer s connection by going to NETGEAR s Web site www NETGEAR com from each computer Note If you have more than 4 computers to connect to this router you must connect them...

Page 12: ...Note For more information about content filtering and reporting features see the Reference Manual on the Model RP614 Resource CD Internet Services and Gaming To have a Web server e mail server or other server on your network accessible from the Internet to play Internet enabled games or to use Internet communication features such as chat you ll have to allow access to those computers from the Inte...

Page 13: ...h the modem not the one that came with the router There is no numbered light lit for a connected device There s a hardware connection problem Make sure the cable connectors are securely plugged in at the router and the device Make sure the connected device is turned on Be sure the correct cable is used For computers use a Category 5 Ethernet patch cable For other devices you may need a cross over ...

Page 14: ... ISP to get current configuration information Resetting TCP IP Properties Windows If you re on a Windows computer and are still having problems you may try the following procedure before contacting technical support Windows 98 Me 1 Click the Start button and then click Run 2 Type winipcfg and then click OK 3 Select your Ethernet adapter For any Windows computer if you are using the recommended def...

Page 15: ...king protocol used in the Internet wide area network WAN A long distance link used to extend or connect remotely located local area networks for example connecting your home computer to the Internet Router System Requirements To use the router in your network you must have Cable or DSL modem Working Internet service Ethernet network card NIC or built in networking for each computer Network softwar...

Page 16: ...L Web Safe Router Gateway does not exceed the Class B limits for radio noise emissions from digital apparatus as set out in the Radio Interference Regulations of the Canadian Department of Communications Règlement sur le brouillage radioélectrique du ministère des Communications Cet appareil numérique NETGEAR Model RP614 Cable DSL Web Safe Router Gateway respecte les limites de bruits radioélectri...

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