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NETGEAR RANGEMAX WNDR3300, Reference Manual

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NETGEAR RANGEMAX WNDR3300 Reference Manual Download Page 93

NETGEAR RangeMax™ Dual Band Wireless-N Router WNDR3300 Reference Manual 

Using Network Monitoring Tools

6-1

v1.0, February 2008

Chapter 6

Using Network Monitoring Tools

This chapter describes how to use the maintenance features of your RangeMax Dual Band 
Wireless-N Router WNDR3300. You can access these features by selecting the items under 
Maintenance in the main menu of the browser interface.

This chapter includes the following sections:

•

“Viewing Wireless Router Status Information”

•

“Viewing a List of Attached Devices” on page 6-7

•

“Managing the Configuration File” on page 6-7

•

“Erasing the Configuration” on page 6-9

•

“Upgrading the Router Software” on page 6-9

•

“Enabling Remote Management Access” on page 6-13

Viewing Wireless Router Status Information

To view router status and usage information:

1.

From the main menu of the browser interface, under Maintenance, select 

Router Status

. The 

Router Status screen displays.

Summary of Contents for RANGEMAX WNDR3300

Page 1: ...202 10301 01 February 2008 v1 0 NETGEAR Inc 4500 Great America Parkway Santa Clara CA 95054 USA NETGEAR RangeMax Dual Band Wireless N Router WNDR3300 Reference Manual ...

Page 2: ...orter It is hereby certified that the RangeMax Dual Band Wireless N Router WNDR3300 has been suppressed in accordance with the conditions set out in the BMPT AmtsblVfg 243 1991 and Vfg 46 1992 The operation of some equipment for example test transmitters in accordance with the regulations may however be subject to certain restrictions Please refer to the notes in the operating instructions Federal...

Page 3: ...en der Richtlinie 1999 5 EG befindet Eesti Estonian Käesolevaga kinnitab NETGEAR Inc seadme Radiolan vastavust direktiivi 1999 5 EÜ põhinõuetele ja nimetatud direktiivist tulenevatele teistele asjakohastele sätetele English Hereby NETGEAR Inc declares that this Radiolan is in compliance with the essential requirements and other relevant provisions of Directive 1999 5 EC Español Spanish Por medio d...

Page 4: ...vetõ követelményeknek és az 1999 5 EC irányelv egyéb elõírásainak Polski Polish Niniejszym NETGEAR Inc oświadcza że Radiolan jest zgodny z zasadniczymi wymogami oraz pozostałymi stosownymi postanowieniami Dyrektywy 1999 5 EC Português Portuguese NETGEAR Inc declara que este Radiolan está conforme com os requisitos essenciais e outras disposições da Directiva 1999 5 CE Slovensko Slovenian NETGEAR I...

Page 5: ...mmunications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following methods Reorient or relocate the receiving antenna Increase th...

Page 6: ...cation Details Model Number WNDR3300 Publication Date February 2008 Product Family Wireless Router Product Name RangeMax Dual Band Wireless N Router WNDR3300 Home or Business Product Home Language English Publication Part Number 202 10301 01 ...

Page 7: ...afeguarding Your Network Choosing Appropriate Wireless Security 2 1 Recording Basic Wireless Settings Setup Information 2 4 Changing Basic Wireless Settings 2 5 Viewing Basic Wireless Settings 2 6 Configuring WEP Wireless Security 2 8 Configuring WPA PSK WPA2 PSK or WPA PSK WPA2 PSK Wireless Security 2 10 Viewing Advanced Wireless Settings 2 11 Using WPS Security Wi Fi Protected Setup 2 12 Push Bu...

Page 8: ... 7 Setting the Time 3 9 Chapter 4 Customizing Your Network Settings Using the LAN Setup Options 4 1 Configuring a Device Name 4 2 Configuring LAN TCP IP Setup Parameters 4 2 Using the Router as a DHCP Server 4 3 Using Address Reservation 4 4 Using a Dynamic DNS Service 4 5 Configuring the WAN Setup Options 4 7 Disabling the SPI Firewall 4 7 Setting Up a Default DMZ Server 4 7 Responding to a Ping ...

Page 9: ...LAN Port 5 17 QoS for a MAC Address 5 18 Editing or Deleting an Existing QoS Policy 5 19 Changing the MTU 5 20 Optimizing Your Network Bandwidth 5 21 Overview of Home and Small Office Networking Technologies 5 23 Assessing Your Speed Requirements 5 24 Chapter 6 Using Network Monitoring Tools Viewing Wireless Router Status Information 6 1 Viewing a List of Attached Devices 6 7 Managing the Configur...

Page 10: ...on 7 3 The Wireless light is not on 7 4 Troubleshooting the Web Configuration Interface 7 4 Troubleshooting the Internet Connection 7 5 Troubleshooting a Network Using the Ping Utility 7 6 Testing the LAN Path to Your Router 7 7 Testing the Path from Your Computer to a Remote Device 7 8 Problems with Date and Time 7 8 Solving Wireless Connection Problems 7 9 Using Your Wireless Card Setup Program ...

Page 11: ...e conventions formats and scope of this manual are described in the following paragraphs Typographical conventions This manual uses the following typographical conventions Formats This manual uses the following formats to highlight special messages Italic Emphasis books CDs Bold User input IP addresses GUI screen text Fixed Command prompt CLI text code Italic URL links Note This format is used to ...

Page 12: ...ts or index to navigate directly to where the topic is described in the manual A button to access the full NETGEAR Inc online knowledge base for the product model Links to PDF versions of the full manual and individual chapters How to Print This Manual To print this manual you can choose one of the following options according to your needs Printing a page from HTML Each page in the HTML version of...

Page 13: ... your browser window Printing a PDF version of the complete manual Use the Complete PDF Manual link at the top left of any page Click the Complete PDF Manual link at the top left of any page in the manual The PDF version of the complete manual opens in a browser window Click the print icon in the upper left of your browser window Revision History NETGEAR Inc is constantly searching for ways to imp...

Page 14: ...NETGEAR RangeMax Dual Band Wireless N Router WNDR3300 Reference Manual xiv v1 0 February 2008 ...

Page 15: ...figuring Your Internet Connection Using the Smart Setup Wizard on page 1 5 Viewing and Configuring Basic ISP Settings on page 1 5 Using the Setup Manual For first time installation of your wireless router refer to the NETGEAR Wireless Router Setup Manual The Setup Manual explains how to launch the NETGEAR Smart Wizard on the Resource CD to step you through the procedure to connect your router mode...

Page 16: ...er and then press Enter A login window displays 2 Enter admin for the router user name and your password or the default password For information about how to change the password see Changing the Administrator Password on page 2 19 Figure 1 1 Tip You can connect to the wireless router by typing either of these URLs in the address field of your browser and then pressing Enter http www routerlogin ne...

Page 17: ...Log in check box If the router discovers a newer version of the software you are asked if you want to upgrade to the new software see Upgrading the Router Software on page 6 9 for details If no new firmware is available the following message displays 3 In the main menu on the left select Basic Settings under Setup The Basic Settings screen displays showing the wireless router s home page and sugge...

Page 18: ...link or the Documentation link under Web Support to view support information or the documentation for the wireless router If you do not click Logout the wireless router will wait for 5 minutes after no activity before it automatically logs you out Figure 1 4 Note If the Check for New Version Upon Log in check box is selected the home page is the Router Upgrade screen Otherwise it is the Basic Sett...

Page 19: ...on or to verify the Internet connection settings follow this procedure 1 From the top of the main menu of the browser interface click Setup Wizard 2 Click Next to proceed Enter your ISP settings as needed 3 At the end of the Setup Wizard click Test to verify your Internet connection If you have trouble connecting to the Internet see Chapter 7 Troubleshooting Viewing and Configuring Basic ISP Setti...

Page 20: ...required but some ISPs require it for access to ISP services such as mail or news servers Domain Name The domain name is provided by your router to computers on your LAN when the computers request DHCP settings from your router In most cases this setting is not required Internet IP Address Determines how your router obtains an IP address for Internet access If your ISP assigns an IP address dynami...

Page 21: ...the network interface card in your computer when your account is first opened They then accept only traffic from the MAC address of that computer This feature allows your router to masquerade as that computer by cloning or spoofing its MAC address To change the MAC address select one of the following methods Select Use Computer MAC Address The router will then capture and use the MAC address of th...

Page 22: ...cols for connection The list includes PPTP Point to Point Tunneling Protocol used primarily in Austrian DSL services Telstra Bigpond an Australian residential cable modem service Figure 1 6 Note The Telstra Bigpond setting is only for older cable modem service accounts that still require a Bigpond Login utility Telstra has discontinued this type of account Those with Telstra DSL accounts and newer...

Page 23: ...ocol used by most DSL services worldwide Login and Password This is the user name and password provided by your ISP This name and password are used to log in to the ISP server Service Name If your connection is capable of connecting to multiple Internet services this setting specifies which service to use Figure 1 7 Note Not all ISPs are listed here The ones on this list have special requirements ...

Page 24: ... out after the idle time out Manually Connect The router logs in or logs out only when the user clicks Connect or Disconnect in the Router Status screen Idle Timeout Your Internet connection is logged out if there is no data transfer during the specified time interval Domain Name Server DNS Address If you know that your ISP does not automatically transmit DNS addresses to the router during login s...

Page 25: ...less Security Unlike wired networks wireless networks allow anyone with a compatible adapter to receive your wireless data transmissions well beyond your walls Operating an unsecured wireless network creates an opportunity for outsiders to eavesdrop on your network traffic or to enter your network to access your computers and files Indoors computers can connect over 802 11g n wireless networks at ...

Page 26: ...under Advanced Changing Basic Wireless Settings on page 2 5 Basic security options are listed in order of increasing effectiveness in Table 2 1 Other features that affect security are listed in Table 2 2 For more details on wireless security methods click the link to the online document Wireless Networking Basics in Appendix B Note NETGEAR recommends that you change the administration password of ...

Page 27: ...with Pre Shared Key WPA PSK and WPA2 PSK data encryption provides extremely strong data security very effectively blocking eavesdropping Because WPA and WPA2 are relatively new standards older wireless adapters and devices might not support them For more information see Configuring WPA PSK WPA2 PSK or WPA PSK WPA2 PSK Wireless Security on page 2 10 Table 2 2 Other Features That Enhance Security Se...

Page 28: ...__________________________ Restrict access based on MAC address You can restrict access to only trusted computers so that unknown computers cannot wirelessly connect to the WNDR3300 router MAC address filtering adds an obstacle against unwanted access to your network by the general public but the data broadcast over the wireless link is fully exposed This data includes your trusted MAC addresses w...

Page 29: ..._______________ Key 2 ___________________________________ Key 3 ___________________________________ Key 4 ___________________________________ If WPA PSK or WPA2 PSK authentication is used Passphrase ______________________________ These characters are case sensitive Enter a word or group of printable characters When you use WPA PSK the other devices in the network will not connect unless they are a...

Page 30: ... 11G wireless networks The SSID is also known as the wireless network name Enter a value of up to 32 alphanumeric characters When more than one wireless network is active different wireless network names provide a way to separate the traffic For a wireless device to participate in a particular wireless network it must be configured with the SSID for that network The WNDR3300 router default SSID na...

Page 31: ...e for reduced interference with neighboring wireless networks Provides two transmission streams with different data on the same channel at the same time but also allows 802 11b and 802 11g wireless devices Up To 270 Mbps Performance mode using channel expansion to achieve the 270 Mbps data rate The WNDR3300 router uses the channel you selected as the primary channel and expands to the secondary ch...

Page 32: ...ard For information about configuring WEP see Configuring WEP Wireless Security on page 2 8 For information about configuring WPA see Configuring WPA PSK WPA2 PSK or WPA PSK WPA2 PSK Wireless Security on page 2 10 3 Click Apply to save your settings Configuring WEP Wireless Security WEP Shared Key authentication and WEP data encryption can be defeated by a determined eavesdropper using publicly av...

Page 33: ...e WEP options display 3 Select the authentication type and encryption strength Note If you use a wireless computer to configure WEP settings you will be disconnected when you click Apply You must then either configure your wireless adapter to match the wireless router WEP settings or access the wireless router from a wired computer to make any further changes Not all wireless adapter configuration...

Page 34: ...cking eavesdropping Because WPA and WPA2 are relatively new standards older wireless adapters and devices might not support them Check whether newer drivers are available from the manufacturer WPA Pre Shared Key does perform authentication WPA PSK uses TKIP Temporal Key Integrity Protocol data encryption and WPA2 PSK uses AES Advanced Encryption Standard data encryption Both methods dynamically ch...

Page 35: ...2 PSK 3 In the Passphrase field enter a word or group of 8 63 printable characters The passphrase is case sensitive 4 Click Apply to save your settings Viewing Advanced Wireless Settings This section describes the wireless settings that you can view and specify in the Wireless Settings screen which you access under Advanced in the main menu To configure the advanced wireless security settings of y...

Page 36: ...the correct SSID can connect Disabling SSID broadcast nullifies the wireless network discovery feature of some products such as Windows XP WPS Settings For information about these settings see the following section Using WPS Security Wi Fi Protected Setup Wireless Card Access List For information about this list see Restricting Wireless Access by MAC Address on page 2 17 Using WPS Security Wi Fi P...

Page 37: ... Add WPS Client in the main menu and click Next 3 Select the Push Button setup method 4 Press the dome on the WNDR3300 router for over 5 seconds or click the button in the Add WPS Client screen The dome lights begin to blink in a regular pattern While the dome lights are blinking you have 2 minutes to enable WPS on the device you are trying to connect to the router 5 On the wireless client press t...

Page 38: ...ity settings will be configured in the WNDR3300 router PIN Entry To enable a wireless client to join a network using a PIN 1 Select Add WPS Client in the main menu and click Next 2 Select the PIN Number setup method 3 On the utility GUI for the wireless client generate a client security PIN 4 On the Add WPS Client screen of the WNDR3300 router enter the client security PIN in the Enter Client s PI...

Page 39: ... break into your wireless settings this can happen if the check box is selected You can enable the PIN by clearing the check box and clicking Apply Keep Existing Wireless Settings This check box is automatically selected after WPS is enabled to prevent unwanted settings changes and is also selected if you have already specified wireless security settings or your SSIDs without using WPS When this c...

Page 40: ...nical Specifications After you restore factory settings all existing connected wireless clients are disassociated and disconnected from the router 2 Configure the network names SSIDs and security passphrase of the WNDR3300 router shown in the Wireless Settings screen as appropriate and record that information See Viewing Basic Wireless Settings on page 2 6 3 For the non WPS enabled devices that yo...

Page 41: ...er The MAC address is a network device s unique 12 character physical address containing the hexadecimal characters 0 9 a f or A F only and separated by colons for example 00 09 AB CD EF 01 It can usually be found on the bottom of the wireless card or network interface device If you do not have access to the physical label you can display the MAC address using the network configuration utilities o...

Page 42: ... MAC address otherwise you can manually enter a name and the MAC address of the authorized computer You can usually find the MAC address on the bottom of the wireless device 5 Click Add to add this wireless device to the Wireless Card Access List The screen changes back to the list screen 6 Repeat step 3 through step 5 for each additional device you want to add to the list Figure 2 10 Tip You can ...

Page 43: ...reless router from a wired computer or from a wireless computer that is on the access control list to make any further changes Warning MAC address filtering adds an obstacle against unwanted access to your network by the general public However because your trusted MAC addresses appear in your wireless transmissions an intruder can read them and impersonate them Do not rely on MAC address filtering...

Page 44: ... configuration file after you complete the configuration If the router fails or becomes corrupted or an administrator password is lost you can easily re create your configuration by restoring the configuration file For instructions on saving and restoring your configuration file see Managing the Configuration File on page 6 7 Figure 2 11 Tip Before saving your configuration file change the adminis...

Page 45: ...e is described in Blocking Access to Internet Sites on page 3 1 Blocking services Block the use of certain Internet services by specific computers on your network This feature is described in Blocking Access to Internet Services on page 3 3 Scheduled blocking Block sites and services according to a daily schedule This feature is described in Scheduling Blocking on page 3 5 Allow inbound access to ...

Page 46: ...NETGEAR RangeMax Dual Band Wireless N Router WNDR3300 Reference Manual 2 22 Safeguarding Your Network v1 0 February 2008 ...

Page 47: ...s on page 3 6 Configuring E mail Alert and Web Access Log Notifications on page 3 7 Setting the Time on page 3 9 Content Filtering Overview The RangeMax Dual Band Wireless N Router WNDR3300 provides you with Web content filtering options plus browser activity reporting and instant alerts through e mail Parents and network administrators can establish restricted access policies based on time of day...

Page 48: ...ntent Filtering in the main menu The Block Sites screen displays 2 Enable keyword blocking by selecting either Per Schedule or Always To block by schedule be sure to specify a time period in the Schedule screen For information about scheduling see Scheduling Blocking on page 3 5 Block all access to Internet browsing during a scheduled period by entering a dot as the keyword and then set a schedule...

Page 49: ...allows you to block the use of certain Internet services by computers on your network This is called service blocking or port filtering Services are functions performed by server computers at the request of client computers For example Web servers serve Web pages time servers serve time and date information and game hosts serve data about other players moves When a computer on your network sends a...

Page 50: ...dditional services or applications that do not already appear select User Defined 5 Select the radio button for the IP address configuration you want to block and then enter the IP addresses in the appropriate fields 6 Click Add to enable your Block Services Setup selections Configuring a User Defined Service To define a service first you must determine which port number or range of numbers is use...

Page 51: ...opriate protocol If you are not sure select Both Blocking Services by IP Address Range In the Filter Services For area you can block the specified service for a single computer a range of computers having consecutive IP addresses or all computers on your network Scheduling Blocking The WNDR3300 router allows you to specify when blocking is enforced To schedule blocking 1 Select Schedule under Cont...

Page 52: ...ur format Select All Day for 24 hour blocking Click Apply Be sure to select your time zone in the E mail screen as described in Setting the Time on page 3 9 3 Click Apply to save your settings Viewing Logs of Web Access or Attempted Web Access The log is a detailed record of the websites you have accessed or attempted to access Up to 128 entries are stored in the log Log entries appear only when k...

Page 53: ...ifications To receive logs and alerts by e mail you must provide your e mail account information To configure e mail alert and web access log notifications 1 Select E mail under Content Filtering in the main menu The E mail screen displays Table 3 1 Log Entry Descriptions Field Description Date and time The date and time the log entry was recorded Source IP The IP address of the initiating device ...

Page 54: ...ration screen of your e mail program If you leave this field blank log and alert messages will not be sent by e mail b Enter the e mail address to which logs and alerts are sent in the Send To This E mail Address field This e mail address will also be used as the From address If you leave this field blank log and alert messages will not be sent by e mail 3 If your e mail server requires authentica...

Page 55: ...ified e mail address After the log is sent the log is cleared from the router s memory If the router cannot e mail the log file the log buffer might fill up In this case the router overwrites the log and discards its contents 5 Click Apply to save your settings So that the log entries are properly time stamped and sent at the correct time be sure to set the time as described in the next section Se...

Page 56: ...NETGEAR RangeMax Dual Band Wireless N Router WNDR3300 Reference Manual 3 10 Restricting Access From Your Network v1 0 February 2008 ...

Page 57: ...nd routing settings It contains the following sections Using the LAN Setup Options Using a Dynamic DNS Service on page 4 5 Configuring the WAN Setup Options on page 4 7 Configuring Static Routes on page 4 9 Using the LAN Setup Options The LAN Setup screen allows configuration of LAN IP services such as Dynamic Host Configuration Protocol DHCP and Routing Information Protocol RIP To configure LAN I...

Page 58: ... TCP IP Setup Parameters The router is shipped preconfigured to use private IP addresses on the LAN side and to act as a DHCP server The router s default LAN IP configuration is LAN IP address 192 168 1 1 Subnet mask 255 255 255 0 These addresses are part of the designated private address range for use in private networks and should be suitable for most applications If your network has a requireme...

Page 59: ...subnet broadcasting Using the Router as a DHCP Server By default the router functions as a DHCP server allowing it to assign IP DNS server and default gateway addresses to all computers connected to the router s LAN The assigned default gateway address is the LAN address of the router The router assigns IP addresses to the attached computers from a pool of addresses specified in this screen Each p...

Page 60: ...ou will need to set your computers IP addresses manually or they will not be able to access the router Using Address Reservation When you specify a reserved IP address for a computer on the LAN that computer always receives the same IP address each time it accesses the router s DHCP server Reserved IP addresses should be assigned to computers or servers that require permanent IP settings To reserv...

Page 61: ...n this case you can use a commercial Dynamic DNS service which allows you to register your domain to their IP address and forwards traffic directed at your domain to your frequently changing IP address Your router contains a client that can connect to the Dynamic DNS service provided by DynDNS org You must first visit their website at www dyndns org and obtain an account and host name which you co...

Page 62: ...DNS Service check box 3 Select the name of your Dynamic DNS service provider 4 Type the host name or domain name that your Dynamic DNS service provider gave you 5 Type the user name for your Dynamic DNS account This is the name that you use to log in to your account not your host name 6 Type the password or key for your Dynamic DNS account 7 If your Dynamic DNS provider allows the use of wildcards...

Page 63: ...e Stateful Packet Inspection SPI firewall protects your network and computers against attacks and intrusions A stateful packet firewall carefully inspects incoming traffic packets looking for known exploits such as malformed oversized or out of sequence packets The firewall should be disabled only in special circumstances such as when you are troubleshooting application issues Setting Up a Default...

Page 64: ...er check box and click Apply Responding to a Ping on the Internet WAN Port If you want the router to respond to a ping from the Internet select the Respond to Ping on Internet Port check box This should be used only as a diagnostic tool since it allows your router to be discovered by Internet scanners Do not select this check box unless you have a specific reason to do so such as when troubleshoot...

Page 65: ... configure additional static routes You must configure static routes only for unusual cases such as multiple routers or multiple IP subnets located on your network As an example of when a static route is needed consider the following case Your primary Internet access is through a cable modem to an ISP You have an ISDN router on your home network for connecting to the company where you are employed...

Page 66: ... only as a precautionary security measure in case RIP is activated Select Static Routes under Advanced in the main menu The Static Routes screen displays To add or edit a static route 1 Click Add to open the Static Routes screen 2 In the Route Name field type a name for this static route This is for identification purposes only 3 Select the Private check box if you want to limit access to the LAN ...

Page 67: ...on If the destination is a single host type 255 255 255 255 7 Type the gateway IP address which must be a router on the same LAN segment as the WNDR3300 router 8 Type a number between 1 and 15 as the metric value This represents the number of routers between your network and the destination Usually a setting of 2 or 3 works but if this is a direct connection set it to 1 9 Click Apply to have the s...

Page 68: ...NETGEAR RangeMax Dual Band Wireless N Router WNDR3300 Reference Manual 4 12 Customizing Your Network Settings v1 0 February 2008 ...

Page 69: ... page 5 13 Changing the MTU on page 5 20 Optimizing Your Network Bandwidth on page 5 21 Overview of Home and Small Office Networking Technologies on page 5 23 Allowing Inbound Connections To Your Network By default the WNDR3300 router blocks any inbound traffic from the Internet to your computers except for replies to your outbound traffic However you might need to create exceptions to this rule f...

Page 70: ...e request message with the following address and port information The source address is your computer s IP address The source port number is 5678 the browser session The destination address is the IP address of www example com which your computer finds by asking a DNS server The destination port number is 80 the standard port number for a Web server process Your computer then sends this request me...

Page 71: ...r is 5678 the browser session that made the initial request Your router then sends this reply message to your computer which displays the Web page from www example com 6 When you finish your browser session your router eventually senses a period of inactivity in the communications Your router then removes the session information from its session table and incoming traffic is no longer accepted on ...

Page 72: ...r using the NAT assigned source port as in the previous example let s say port 33333 as the destination port The IRC server also sends an identify message to your router with destination port 113 6 Upon receiving the incoming message to destination port 33333 your router checks its session table to determine whether there is an active session for port number 33333 Finding an active session the rou...

Page 73: ... the public IP address of your router The remote computer composes a Web page request message with the following destination information The destination address is the IP address of www example com which is the address of your router The destination port number is 80 the standard port number for a Web server process The remote computer then sends this request message through the Internet to your r...

Page 74: ...g Port Forwarding to Local Servers Using the port forwarding feature you can allow certain types of incoming traffic to reach servers on your local network For example you might make a local Web server FTP server or game server visible and available to the Internet Use the Port Forwarding screen to configure the router to forward specific incoming protocols to computers on your local network In ad...

Page 75: ...ding Server IP Address field enter the last digit of the IP address of your local computer that will provide this service 4 Click Add The service appears in the list in the screen Adding a Custom Service To define a service game or application that does not appear in the Service Name list you must first determine which port number or range of numbers is used by the application You can usually dete...

Page 76: ...on uses a range of ports type the ending port number of the range in the Ending Port field 6 In the Server IP Address field type the IP address of your local computer that will provide this service 7 Click Apply The service appears in the list in the Port Forwarding Port Triggering screen Editing or Deleting a Port Forwarding Entry To edit or delete a port forwarding entry 1 In the table select th...

Page 77: ...t Triggering Port triggering is a dynamic extension of port forwarding that is useful in these cases More than one local computer needs port forwarding for the same application but not simultaneously An application needs to open incoming ports that are different from the outgoing port When port triggering is enabled the router monitors outbound traffic looking for a specified outbound trigger port...

Page 78: ...er of the application or user groups or newsgroups To set up port triggering 1 Select Port Forwarding Port Triggering under Advanced in the main menu The Forwarding Port Triggering screen displays 2 Select the Port Triggering radio button The port triggering information displays 3 Clear the Disable Port Triggering check box Figure 5 3 Note If the Disable Port Triggering check box is selected after...

Page 79: ...scriptive service name 7 In the Service User list select Any the default to allow this service to be used by any computer on the Internet Otherwise select Single address and enter the IP address of one computer to restrict the service to a particular computer 8 Select the service type either TCP or UDP or both TCP UDP If you are not sure select TCP UDP 9 In the Triggering Port field enter the numb...

Page 80: ...om the main menu of the browser interface under Advanced click UPnP The UPnP screen displays 2 The available settings and information in this screen are Turn UPnP On UPnP can be enabled or disabled for automatic device configuration The default setting for UPnP is disabled If this check box is not selected the router does not allow any device to automatically control the resources such as port for...

Page 81: ...ce that is currently accessing the router and which ports Internal and External that device has opened The UPnP Portmap Table also displays what type of port is open and whether that port is still active for each IP address 3 Click Apply to save your settings Optimizing Wireless Performance The speed and operating distance or range of your wireless connection can vary significantly based on the ph...

Page 82: ...us electromagnetic noise sources especially those in the 2400 2500 MHz frequency band Common noise creating sources are Computers and fax machines no closer than 1 foot Copying machines elevators and cell phones no closer than 6 feet Microwave ovens no closer than 10 feet Choose your settings Use a scanning utility to determine what other wireless networks are operating nearby and choose an unused...

Page 83: ...MM QoS to prioritize wireless voice and video traffic over the wireless link WMM QoS provides prioritization of wireless data packets from different applications based on four access categories voice video best effort and background For an application to receive the benefits of WMM QoS both it and the client running that application must be WMM enabled Legacy applications that do not support WMM a...

Page 84: ...ic and add the policy to the QoS Policy table in the QoS Setup screen For convenience the QoS Policy table lists many common applications and online games that can benefit from QoS handling QoS for Applications and Online Gaming To create a QoS policy for applications and online games 1 From the main menu under Advanced select QoS Setup The QoS Setup screen displays as shown in Figure 5 6 on page ...

Page 85: ...rity drop down list select the priority that this traffic should receive relative to other applications and traffic when accessing the Internet The options are Low Normal High and Highest 6 Click Apply to save this rule to the QoS Policy list and return to the QoS Setup screen 7 In the QoS Setup screen select the Turn Internet Access QoS On check box 8 Click Apply QoS for a Router LAN Port To crea...

Page 86: ...c should receive relative to other applications and traffic when accessing the Internet The options are Low Normal High and Highest 6 Click Apply to save this rule to the QoS Policy list and return to the QoS Setup screen 7 In the QoS Setup screen select the Turn Internet Access QoS On check box 8 Click Apply QoS for a MAC Address To create a QoS policy for traffic from a specific MAC address foll...

Page 87: ... fields manually 5 From the Priority drop down list select the priority that this device s traffic should receive relative to other applications and traffic when accessing the Internet The options are Low Normal High and Highest 6 Click Apply to save this rule to the QoS Policy list and return to the QoS Setup screen 7 In the QoS Setup screen select the Turn Internet Access QoS On check box 8 Clic...

Page 88: ...ccommodate the one with the smallest MTU The best MTU setting for NETGEAR equipment is often just the default value and changing the value might fix one problem but cause another Leave MTU unchanged unless one of these situations occurs You have problems connecting to your ISP or other Internet service and the technical support of either the ISP or NETGEAR recommends changing the MTU setting These...

Page 89: ...ologies each providing different throughput In planning your network you should first consider which devices will have the heaviest traffic flow between them Examples are A media center in one room streaming high definition video from a server in another room A storage device that is used for backing up your computers Table 5 1 Common MTU Sizes MTU Application 1500 The largest Ethernet packet size...

Page 90: ...gabit 1000 Mbps Ethernet adapters have a gigabit connection through the GS605 switch to the storage server This connection should allow for extremely fast backups or quick access to large files on the server The PC connected through a pair of Powerline HD adapters is limited to the 200 Mbps speed of the Powerline HD connection Although any of the links in this example would be sufficient for high ...

Page 91: ...ltiple output MIMO in which multiple antennas transmit multiple streams of data The use of multiple antennas also provides excellent range and coverage With the introduction of the newer WPA and WPA2 encryption and authentication protocols wireless security is extremely strong To get the best performance use RangeMax NEXT adapters such as the WN511B for your computers Although the RangeMax NEXT ro...

Page 92: ... least twice the capacity you need Streaming MP3 audio requires less than 1 Mbps per stream and does not strain most modern networks Like video however streaming audio is also sensitive to latency and packet loss so a congested network or a noisy link can cause problems Backing up computers over the network has become popular due to the availability of inexpensive mass storage Table 5 2 shows the ...

Page 93: ...n the main menu of the browser interface This chapter includes the following sections Viewing Wireless Router Status Information Viewing a List of Attached Devices on page 6 7 Managing the Configuration File on page 6 7 Erasing the Configuration on page 6 9 Upgrading the Router Software on page 6 9 Enabling Remote Management Access on page 6 13 Viewing Wireless Router Status Information To view ro...

Page 94: ...bes the router status fields Figure 6 1 Table 6 1 Wireless Router Status Fields Field Description Account Name The host name assigned to the router Firmware Version The version of the current software installed in the router This will change if you upgrade your router Internet Port These settings apply to the Internet WAN port of the router ...

Page 95: ...n explanation of subnet masks and subnet addressing click the link to the online document TCP IP Networking Basics in Appendix B Domain Name Server The Domain Name Server addresses being used by the router A Domain Name Server translates human language URLs such as www netgear com into IP addresses LAN Port These settings apply to the Ethernet LAN port of the router MAC Address The Media Access Co...

Page 96: ...asics in Appendix B for the frequencies used on each channel In Up to 270Mbps at 5GHz 54Mbps at 2 4GHz mode there are two channels a primary channel P and a secondary channel S 11G Channel Identifies the 11G channel of the wireless port being used Click the link to the online document Wireless Networking Basics in Appendix B for the frequencies used on each channel In Up to 270Mbps at 2 4GHz mode ...

Page 97: ...screen Figure 6 2 Table 6 2 Connection Status Settings Item Description IP Address The IP address that is assigned to the router Subnet Mask The subnet mask that is assigned to the router Default Gateway The IP address for the default gateway that the router communicates with DHCP Server The IP address for the Dynamic Host Configuration Protocol server that provides the TCP IP configuration for al...

Page 98: ... last restarted Port The statistics for the WAN Internet and LAN Ethernet ports For each port the screen displays Status The link status of the port TxPkts The number of packets transmitted on this port since reset or manual clear RxPkts The number of packets received on this port since reset or manual clear Collisions The number of collisions on this port since reset or manual clear Tx B s The cu...

Page 99: ...Devices to view the table For each device the table shows the IP address NetBIOS host name or device name if available and the Ethernet MAC address To force the router to look for attached devices click Refresh Managing the Configuration File The configuration settings of the WNDR3300 router are stored within the router in a configuration file You can back up save this file to your computer restor...

Page 100: ...ration file from the router and prompts you for a location on your computer to store the file You can give the file a meaningful name at this time such as comcast cfg To restore your settings from a saved configuration file enter the full path to the file on your computer or click Browse to browse to the file When you have located it click Restore to send the file to the router The router then reb...

Page 101: ...y default configuration settings when you do not know the login password or IP address you must use the restore factory settings button on the rear panel of the router see Restoring the Default Configuration and Password on page 7 13 Upgrading the Router Software The routing software also called firmware of the WNDR3300 router is stored in flash memory and can be upgraded as NETGEAR releases new s...

Page 102: ...e main menu of the browser interface under Maintenance select Router Upgrade to display the Router Upgrade screen From this screen you can check for new software versions by clicking the Check button If a new version is found you can download and install it in one step To enable the Smart Wizard to automatically check for a new software version upon login select the Check for New Version Upon Log ...

Page 103: ...to allow the router to download and install the new software file from NETGEAR When the upload is complete your router automatically restarts The upgrade process typically takes about one minute Read the new software release notes to determine whether you must reconfigure the router after upgrading Tip Before upgrading the router software use the router Settings Backup screen to save your configur...

Page 104: ...screen 4 If the version on the NETGEAR website is more recent download the file to your computer 5 Under Maintenance on the main menu select Router Upgrade 6 Click Browse and locate the firmware image that you downloaded to your PC the file ends in img or chk 7 Click Upload to send the firmware to the router When the upload is complete your router automatically restarts The upgrade process typical...

Page 105: ...00 router From the main menu of the browser interface under Advanced select Remote Management To configure your router for remote management 1 Select the Turn Remote Management On check box Figure 6 9 Note Be sure to change the router s default configuration password to a very secure password The ideal password should contain no dictionary words from any language and should be a mixture of letters...

Page 106: ...ecify the port number for accessing the management interface Normal Web browser access uses the standard HTTP service port 80 For greater security enter a custom port number for the remote management Web interface Choose a number between 1024 and 65535 but do not use the number of any common service port The default is 8080 which is a common alternate for HTTP 4 Click Apply to have your changes ta...

Page 107: ...ration Interface on page 7 4 Troubleshooting the Internet Connection on page 7 5 Troubleshooting a Network Using the Ping Utility on page 7 6 Problems with Date and Time on page 7 8 Solving Wireless Connection Problems on page 7 9 Restoring the Default Configuration and Password on page 7 13 Troubleshooting Quick Tips This section describes tips for troubleshooting some common problems Be sure to ...

Page 108: ...Make sure that the network settings of the computer are correct Wired and wirelessly connected computers must have network IP addresses on the same network as the router The simplest way to do this is to configure each computer to obtain an IP address automatically using DHCP Click the link to the online document Preparing Your Network in Appendix B or see the documentation that came with your com...

Page 109: ...he router software is corrupted This can happen if a firmware upgrade is interrupted or if the router detects a problem with the firmware For recovery instructions contact Technical Support at www netgear com support If the error persists you have a hardware problem and should contact Technical Support at www netgear com support The lights never turn off When the router is turned on the lights tur...

Page 110: ...ation Interface from a computer on your local network check the following If you are connecting from a wireless computer try connecting from a wired computer Check the Ethernet connection between the wired computer and the router as described in Troubleshooting Basic Functions on page 7 2 Make sure that your computer s IP address is on the same subnet as the router For instructions click the link ...

Page 111: ...ess from the ISP You can determine whether the request was successful using the Web Configuration Manager To check the WAN IP address 1 Start your browser and select an external site such as http www netgear com 2 Access the main menu of the router s configuration at http www routerlogin net 3 Under Maintenance select Router Status 4 Check that an IP address is shown for the Internet port If 0 0 0...

Page 112: ...computer and verify the DNS address as described in the online document you can access from Preparing Your Network in Appendix B You can also configure your computer manually with DNS addresses as explained in your operating system documentation Your computer might not have the router configured as its TCP IP gateway If your computer obtains its information from the router by DHCP reboot the compu...

Page 113: ...rking you see this message Request timed out If the path is not functioning correctly you could have one of the following problems Wrong physical connections For a wired connection make sure the numbered Ethernet port light is on for the port to which you are connected If the light is off follow the instructions in The Internet or Ethernet port lights are not on on page 7 3 Check that the correspo...

Page 114: ...omputer the portion of the IP address specified by the subnet mask is different from the network address of the remote device Check that your cable or DSL modem is connected and functioning If your ISP assigned a host name to your computer enter that host name as the account name in the Basic Settings screen Your ISP could be rejecting the Ethernet MAC addresses of all but one of your computers Ma...

Page 115: ... this section describe these steps Using Your Wireless Card Setup Program When you install a NETGEAR wireless card in your computer a Smart Wizard utility program is installed that can provide helpful information about your wireless network You can find this program in your Windows Program menu or as an icon in your system tray Other wireless card manufacturers might include a similar program If y...

Page 116: ...bstructed by objects between the router and your computer See Optimizing Wireless Performance on page 5 13 If your wireless network appears and has good signal strength configure your wireless card and router for the simplest possible connection as described in the next section Setting Up and Testing Basic Wireless Connectivity Follow these instructions to set up and test basic wireless connectivi...

Page 117: ...SID field you can enter a value of up to 32 alphanumeric characters The default SSID is NETGEAR 3 Select the region in which the wireless interface will operate 4 Set the channel The default channel is Auto Figure 7 1 Note The SSID is case sensitive NETGEAR is not the same as nETgear Also the SSID of any wireless access adapters must match the SSID you configure in the RangeMax Dual Band Wireless ...

Page 118: ...s Networking Basics in Appendix B 5 Set the mode to Up to 270 Mbps at 5 GHz and 54 Mbps at 2 4 GHz 6 For Security Options select None 7 Click Apply to save your changes 8 Select Wireless Settings under Advanced in the main menu of the WNDR3300 router 9 Make sure the Enable Wireless Router Radio and Enable SSID Broadcast check boxes are selected 10 Click Setup Access List 11 Make sure that the Turn...

Page 119: ... settings changing the router s administration password back to password You can erase the current configuration and restore factory defaults in two ways Use the Erase function of the router see Erasing the Configuration on page 6 9 Use the restore factory settings button on the rear panel of the router Use this method for cases when the administration password or IP address is not known To restor...

Page 120: ...NETGEAR RangeMax Dual Band Wireless N Router WNDR3300 Reference Manual 7 14 Troubleshooting v1 0 January 2008 ...

Page 121: ...Router Login Router Login URL http www routerlogin net or http www routerlogin com Login Name case sensitive printed on product label admin Login Password case sensitive printed on product label password Internet Connection MAC Address Use default hardware address MTU Size 1500 Local Network Router LAN IP address printed on product label also known as gateway IP address 192 168 1 1 Router Subnet 2...

Page 122: ...e Best Output Power Full Firewall Inbound communications coming in from the Internet Disabled bars all unsolicited requests Outbound communications going out to the Internet Enabled all a Maximum wireless signal rate derived from IEEE Standard 802 11 specifications Actual throughput will vary Network conditions and environmental factors including volume of network traffic building materials and co...

Page 123: ...t 12V DC 1 5A output 18W maximum Physical Specifications Dimensions 1 1 x 6 89 x 4 68 28 x 175 x 119 mm Weight 1 2 lbs 0 5 kg Environmental Specifications Operating temperature 0 to 40 C 32º to 104º F Operating humidity 90 maximum relative humidity noncondensing Electromagnetic Emissions Meets requirements of FCC Part 15 Class B VCCI Class B EN 55 022 CISPR 22 Class B C Tick N10947 Table A 1 WNDR3...

Page 124: ...IEEE 802 11 standard Actual throughput will vary Network conditions and environmental factors including volume of network traffic building materials and construction and network overhead lower actual data throughput rate Radio Data Rates Auto Rate Sensing Frequency 2 4 GHz and 5 GHz Data Encoding Standards IEEE 802 11n draft version 1 0 IEEE 802 11n IEEE 802 11g IEEE 802 11b 2 4 GHz IEEE 802 11n I...

Page 125: ...s 1 Use a sharp object such as a pen or a paper clip to press and hold the restore factory settings button located on the rear panel of the router for about 20 seconds 2 Release the restore factory settings button and wait for the router to reboot The factory default settings are restored so that you can access the router from your Web browser using the factory defaults ...

Page 126: ...NETGEAR RangeMax Dual Band Wireless N Router WNDR3300 Reference Manual A 6 Technical Specifications v1 0 February 2008 ...

Page 127: ...etup instructions for your wireless router in the NETGEAR Wireless Router Setup Manual Document Link TCP IP Networking Basics http documentation netgear com reference enu tcpip index htm Wireless Networking Basics http documentation netgear com reference enu wireless index htm Preparing Your Network http documentation netgear com reference enu wsdhcp index htm Virtual Private Networking Basics htt...

Page 128: ...NETGEAR RangeMax Dual Band Wireless N Router WNDR3300 Reference Manual B 2 Related Documents v1 0 February 2008 ...

Page 129: ...nfiguration file 6 8 backing up transfer time 5 24 bandwidth optimizing 5 21 basic settings 1 5 2 5 basic wireless connectivity 7 10 Bigpond 1 8 blocking access 3 1 inbound traffic 5 1 bold text xi broadband Internet 5 23 broadcast status 6 4 C cables checking 7 2 channel wireless port 6 4 client devices adding 2 15 configuration file 6 7 backing up 6 8 erasing 6 9 configuring advanced security 2 ...

Page 130: ...es 1 6 DynDNS org 4 5 E electromagnetic emissions A 3 e mailing logs 3 7 encryption 2 1 encryption keys 2 10 environmental specifications A 3 erasing configuration 6 9 Ethernet cables checking 7 2 Ethernet light troubleshooting and 7 3 Ethernet MAC address See MAC addresses F factory default settings listed A 1 restoring 6 9 7 13 A 4 filtering content 3 1 firewalls default settings A 2 disabling 4...

Page 131: ...ging out 1 4 login required 1 7 login settings A 1 logs sending 3 7 time stamping entries 3 9 viewing 3 6 M MAC addresses attached devices 6 7 current 6 3 entering 1 7 QoS for 5 18 restricting access by 2 17 troubleshooting 7 8 mail server outgoing 3 8 managing router remotely 6 13 manual software upgrade 6 12 metric value 4 11 mixed mode encryption 2 3 2 10 mode communication 2 7 6 4 MTU size 4 8...

Page 132: ... remote devices testing path 7 8 remote management 6 13 renewing connection status 6 5 requirements speed 5 24 reserved IP adresses 4 4 Resource CD 1 1 restarting network 7 1 restoring configuration 6 8 default factory settings 6 9 7 13 A 4 restricting access by MAC address 2 17 RIP Router Information Protocol direction 4 3 router PIN 2 15 router status viewing 6 1 S sample network figure 5 22 sch...

Page 133: ...defined services 3 4 V version RIP Router Information Protocol 4 3 viewing advanced wireless settings 2 11 attached devices 6 7 basic security settings 2 6 logs 3 6 router status 6 1 W WAN IP address troubleshooting 7 5 WAN setup 4 7 Web Configuration Interface troubleshooting 7 4 Web Configuration Manager 1 2 WEP encryption 2 3 2 8 Wireless Card Access List 2 17 wireless card setting up 7 9 wirel...

Page 134: ...NETGEAR RangeMax Dual Band Wireless N Router WNDR3300 Reference Manual Index 6 v1 0 February 2008 ...

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