NETGEAR Nighthawk RS400 User Manual Download Page 1

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User Manual

Nighthawk AC2300 Cybersecurity WiFi
Router

Model RS400

NETGEAR, Inc.
350 E. Plumeria Drive

July 2019

San Jose, CA 95134, USA

202-11963-02

Summary of Contents for Nighthawk RS400

Page 1: ...User Manual Nighthawk AC2300 Cybersecurity WiFi Router Model RS400 NETGEAR Inc 350 E Plumeria Drive July 2019 San Jose CA 95134 USA 202 11963 02 ...

Page 2: ... resources Contact your Internet service provider for technical support Trademarks NETGEAR Inc NETGEAR and the NETGEAR Logo are trademarks of NETGEAR Inc Any non NETGEAR trademarks are used for reference purposes only Compliance and Conformity For regulatory compliance information visit https www netgear com about regulatory See the regulatory compliance document before connecting the power supply...

Page 3: ...rowser to set up the router s Internet connection automatically 20 Log in to the router 22 Change the language 23 Install and manage your router with the Nighthawk app 24 Chapter 3 Specify Your Internet Settings Use the Internet Setup Wizard 26 Manually set up the Internet connection 26 Specify an Internet connection without a login 26 Specify an Internet connection that uses a login and PPPoE ser...

Page 4: ...e router web interface 48 Enable Circle with Disney 49 Enable Circle with Disney using the Nighthawk app 50 Enable Circle with Disney using the Circle app 50 Enable access control to allow or block access to the Internet 51 Manage network access control lists 52 Use keywords to block Internet sites 53 Delete keywords from the blocked list 54 Prevent blocking on a trusted computer 54 Block services...

Page 5: ...m static routes 81 Set up a static route 82 Edit a static route 83 Delete a static route 83 Chapter 7 Manage the WiFi Network Settings Use the WPS Wizard for WiFi connections 86 Specify basic WiFi settings 86 Change the WiFi password or the WiFi security 88 Set up WPA WPA2 enterprise WiFi security 90 Set up WEP legacy WiFi security 92 Change the WiFi Mbps settings 94 Change the transmission power ...

Page 6: ... the traffic meter after the traffic limit is reached 122 Set your time zone 122 Change the NTP server 123 Disable LED blinking or turn off LEDs 124 Return the router to its factory default settings 124 Use the Reset button 125 Erase the settings 125 Chapter 9 Share USB Storage Devices Attached to the Router USB device requirements 128 Connect a USB storage device to the router 128 Access a storag...

Page 7: ...nections 149 Use a VPN tunnel on a Windows based computer 149 Use VPN to access your Internet service at home 150 Allow VPN clients full Internet access 150 Use a VPN tunnel to access your Internet service at home 151 Block Internet access for VPN clients 151 Chapter 11 Manage Port Forwarding and Port Triggering Traffic Rules Manage port forwarding to a local server for services and applications 1...

Page 8: ...r 169 Resolve a browser security warning 170 Google Chrome add a security exception 171 Apple Safari add a security exception 172 Mozilla Firefox add a security exception 172 Microsoft Internet Explorer add a security exception 173 Microsoft Edge add a security exception 174 You cannot access the Internet 175 Troubleshoot Internet browsing 177 Changes are not saved 177 Troubleshoot WiFi connectivi...

Page 9: ...best in class anti virus and data theft protection for all of your smartphones and computers with an unlimited number of devices covered This chapter contains the following sections Unpack your router Attach the antennas LEDs and buttons on the top panel Rear panel Router label and QR Code label Position your router Cable your router For more information about the topics covered in this manual vis...

Page 10: ...start guide Attach the antennas The router comes with three antennas To attach the antennas 1 Remove the antenna caps from the antenna posts on the router 2 Align the antennas with the antenna posts on the router 3 Attach the antennas on the threaded antenna posts 4 Position the antennas for the best WiFi performance User Manual 10 Hardware Setup Nighthawk AC2300 Cybersecurity WiFi Router Model RS...

Page 11: ...d white The 2 4 GHz WiFi radio is operating Blinking white The router is sending or receiving WiFi traffic Off The 2 4 GHz WiFi radio is off 2 4 GHz WiFi Solid white The 5 GHz WiFi radio is operating Blinking white The router is sending or receiving WiFi traffic Off The 5 GHz WiFi radio is off 5 GHz WiFi Solid white A USB storage device is connected and is ready Blinking white A USB storagedevice ...

Page 12: ...sing this button for two seconds turns the 2 4 GHz and 5 GHz WiFi radios on and off If this LED is solid white the WiFi radios are on If this LED is off the WiFi radios are turned off and you cannot use WiFi to connect to the router WiFi On Off button with LED This button lets you use WPS to join the WiFi network without typing the WiFi password The WPS LED blinks white during this process and the...

Page 13: ...dem USB 2 0 port One USB 2 0 port to connect the router to a USB storage device that does not require a USB 3 0 connection Note The USB 3 0 port is on the front panel You can use the USB 3 0 port to connect the router to a USB storage device Power On Off button Press the Power On Off button to provide power to the router DC power connector Connect the power adapter that came with your router to th...

Page 14: ...osition your router according to the following guidelines Place your router near the center of the area where your computers and other devices operate and within line of sight to your WiFi devices Make sure that the router is within reach of an AC power outlet and near Ethernet cables for wired computers Place the router in an elevated location minimizing the number walls and ceilings between the ...

Page 15: ...f walls the WiFi signal passes through can limit the range Other WiFi access points in and around your home might affect your router s signal WiFi access points are routers repeaters WiFi range extenders and any other devices that emit a WiFi signal for network access Cable your router The following figure shows how to can cable your router 45 45 Figure 5 Cable your router User Manual 15 Hardware ...

Page 16: ... If your modem uses a battery backup put the battery back in 3 Connect your modem to the Internet port of your router with the yellow Ethernet cable that came with your router 4 Connect the power adapter to your router and plug the power adapter into an outlet 5 Press the Power On Off button on the back panel of the router User Manual 16 Hardware Setup Nighthawk AC2300 Cybersecurity WiFi Router Mo...

Page 17: ...et connection This chapter explains the ways you can connect how to access the router and log in and how to automatically set up the Internet connection The chapter contains the following sections Connect to the network Types of logins Use a web browser to access the router Change the language Install and manage your router with the Nighthawk app 17 ...

Page 18: ...you use a smartphone or tablet you can scan the QR code on therouter to join its WiFi network You can also use the following procedure To find and connect to the WiFi network 1 Make sure that the router is receiving power its Power LED is lit 2 On your computer or WiFi device find and select the WiFi network The preset WiFi network name is on the router label If you customized the WiFi network nam...

Page 19: ...n the router label NETGEAR account login The NETGEAR account email address and password that you must enter to log in to the router when you use a web browser to access the router and the router is connected to the Internet You can also use your NETGEAR account to register your router and manage your subscriptions If you do not own a free NETGEAR account you can create one Router login The router ...

Page 20: ...program on your computer to access the Internet When you start an Internet application your router automatically logs you in The NETGEAR installation assistant runs on any device with a web browser Installation and basic setup takes about 15 minutes to complete To use a web browser to set up your router s Internet connection automatically 1 Make sure that the router is powered on 2 Make sure that ...

Page 21: ... warning click the Continue to this website not recommended link and install a security certificate If Microsoft Edge displays a There is a problem with this website s security certificate message or a similar warning select Details Go on to the webpage and install a security certificate The page that displays depends on whether you accessed the router before The first time you set up the Internet...

Page 22: ...ter check if a new firmware version is available and upgrade the firmware Log in to NETGEAR Armor and activate your subscription Register your product Download the Nighthawk app Log in to the router When you first connect to your router and launch a web browser the browser automatically displays the router web interface If you want to view or change settings for the router later you can use a brow...

Page 23: ...ty certificate message or a similar warning select Details Go on to the webpage and install a security certificate To log in to the router 1 Launch a web browser from a computer or mobile device that is connected to the router network 2 Enter https www routerlogin net Note You can also enter http www routerlogin com https 192 168 1 1 or http 192 168 1 1 If you enter one of these links starting wit...

Page 24: ...automatically updates the router to the latest firmware allows you to personalize your WiFi network and even helps register your router with NETGEAR The Nighthawk app is available for iOS and Android mobile devices To install your router using the Nighthawk app 1 To download the app visit https www netgear com home apps services nighthawk app 2 On your mobile device tap Settings Wi Fi and find and...

Page 25: ...r to detect the Internet connection automatically when you first access the router web interface You can also customize and manually specify your Internet settings This chapter contains the following sections Use the Internet Setup Wizard Manually set up the Internet connection Specify IPv6 Internet connections Manage the MTU size 25 ...

Page 26: ...e page displays 4 Select ADVANCED Setup Wizard The Setup Wizard page displays 5 Select the Yes radio button If you select the No radio button you are taken to the Internet Setup page see Manually set up the Internet connection on page 26 6 Click the Next button The Setup Wizard searches your Internet connection for servers and protocols to determine your Internet configuration Manually set up the ...

Page 27: ...cally assigns these addresses Use Static IP Address Enter the IP address IP subnet mask and the gateway IP address that your ISP assigned The gateway is the ISP router to which your router connects 9 Select a Domain Name Server DNS Address radio button Get Automatically from ISP Your ISP uses DHCP to assign your DNS servers Your ISP automatically assigns this address Use These DNS Servers If you k...

Page 28: ... connected to the router network 2 Enter http www routerlogin net A login window opens 3 Enter the router admin user name and password The user name is admin The password is the one that you specified the first time that you logged in The user name and password are case sensitive The BASIC Home page displays 4 Select Internet The Internet Setup page displays 5 Select the Does your Internet connect...

Page 29: ...ur ISP requires specific servers select this option Enter the IP address of your ISP s primary DNS server If a secondary DNS server address is available enter it also 14 Select a Router MAC Address radio button Use Default Address Use the default MAC address Use Computer MAC Address The router captures and uses the MAC address of the computer that you are now using You must use the one computer th...

Page 30: ...adjusts 7 In the Login field enter the login name that your ISP gave you This login name is often an email address 8 In the Password field type the password that you use to log in to your Internet service 9 From the Connection Mode menu select Always On Dial on Demand or Manually Connect 10 To change the number of minutes until the Internet login times out in the Idle Timeout In minutes field type...

Page 31: ...ternet connection If the NETGEAR website does not display within one minute see You cannot access the Internet on page 175 Specify IPv6 Internet connections You can set up an IPv6 Internet connection if the router does not detect it automatically To set up an IPv6 Internet connection 1 Launch a web browser from a computer or mobile device that is connected to the router network 2 Enter http www ro...

Page 32: ...detection 1 Launch a web browser from a computer or mobile device that is connected to the router network 2 Enter http www routerlogin net A login window opens 3 Enter the router admin user name and password The user name is admin The password is the one that you specified the first time that you logged in The user name and password are case sensitive The BASIC Home page displays 4 Select ADVANCED...

Page 33: ...o be used for the IPv6 address of the router s LAN interface If you do not specify an ID here the router generates one automatically from its MAC address 8 Click the Apply button Your settings are saved Set up an IPv6 6to4 tunnel Internet connection The remote relay router is the router to which your router creates a 6to4 tunnel Make sure that the IPv4 Internet connection is working before you app...

Page 34: ... uses DHCP to assign your DNS servers Your ISP automatically assigns this address Use These DNS Servers If you know that your ISP requires specific servers select this option Enter the IP address of your ISP s primary DNS server If a secondary DNS server address is available enter it also 8 Select an IP Address Assignment radio button Use DHCP Server This method passes more information to LAN devi...

Page 35: ...plays 4 Select ADVANCED Advanced Setup IPv6 The IPv6 page displays 5 From the Internet Connection Type menu select Pass Through The page adjusts but no additional fields display 6 Click the Apply button Your settings are saved Set up a fixed IPv6 Internet connection To set up a fixed IPv6 Internet connection 1 Launch a web browser from a computer or mobile device that is connected to the router ne...

Page 36: ...ct an IP Address Assignment radio button Use DHCP Server This method passes more information to LAN devices but some IPv6 systems might not support the DHCv6 client function Auto Config This is the default setting This setting specifies how the router assigns IPv6 addresses to the devices on your home network the LAN 8 In the IPv6 Address Prefix Length fields specify the static IPv6 address and pr...

Page 37: ... is acquired the field displays Not Available 6 Optional In the DHCP User Class If Required field enter a host name Most people can leave this field blank but if your ISP gave you a specific host name enter it here 7 Optional In the DHCP Domain Name If Required field enter a domain name You can type the domain name of your IPv6 ISP Do not enter the domain name for the IPv4 ISP here For example if ...

Page 38: ... opens 3 Enter the router admin user name and password The user name is admin The password is the one that you specified the first time that you logged in The user name and password are case sensitive The BASIC Home page displays 4 Select ADVANCED Advanced Setup IPv6 The IPv6 page displays 5 From the Internet Connection Type menu select PPPoE The page adjusts The router automatically detects the i...

Page 39: ...ection immediately after the PPPoE connection becomes available again 9 Select an IPv6 Domain Name Server DNS Address radio button Get Automatically from ISP Your ISP uses DHCP to assign your DNS servers Your ISP automatically assigns this address Use These DNS Servers If you know that your ISP requires specific servers select this option Enter the IP address of your ISP s primary DNS server If a ...

Page 40: ...ated by the underline _ under the IPv6 address If no address is acquired the field displays Not Available Router s IPv6 Address on LAN This field shows the IPv6 address that is acquired for the router s LAN interface The number after the slash is the length of the prefix which is also indicated by the underline _ under the IPv6 address If no address is acquired the field displays Not Available 6 O...

Page 41: ...r generates one automatically from its MAC address 11 Click the Apply button Your settings are saved Set up an IPv6 6rd tunnel connection The 6rd protocol makes it possible to deploy IPv6 to sites using a service provider s IPv4 network 6rd uses the service provider s own IPv6 address prefix This limits the operational domain of 6rd to the service provider s network and is under direct control of ...

Page 42: ...gave you 6rd Address Mask Length Enter the IPv4 mask length that your ISP gave you 7 Select an IPv6 Domain Name Server DNS Address radio button Get Automatically from ISP Your ISP uses DHCP to assign your DNS servers Your ISP automatically assigns this address Use These DNS Servers If you know that your ISP requires specific servers select this option Enter the IP address of your ISP s primary DNS...

Page 43: ...ce problems connecting to your Internet service and the technical support of either the Internet service provider ISP or NETGEAR recommends changing the MTU setting For example if a secure website does not open or displays only part of a web page you might need to change the MTU You use VPN and experience severe performance problems You used a program to optimize MTU for performance reasons and no...

Page 44: ...ge the MTU size 1 Launch a web browser from a computer or mobile device that is connected to the router network 2 Enter http www routerlogin net A login window opens 3 Enter the router admin user name and password The user name is admin The password is the one that you specified the first time that you logged in The user name and password are case sensitive The BASIC Home page displays 4 Select AD...

Page 45: ...ctions Manage NETGEAR Armor Enable Circle with Disney Enable access control to allow or block access to the Internet Manage network access control lists Use keywords to block Internet sites Delete keywords from the blocked list Prevent blocking on a trusted computer Block services from the Internet Schedule when to block Internet sites and services Set up security event email notifications 45 ...

Page 46: ...gs armor default aspx We recommend that you manage NETGEAR Armor from the Nighthawk app However you can use the router web interface to sign in to NETGEAR Armor and start your subscription After you activate NETGEAR Armor you can temporarily disable it You can also reenable it again To view or change your Armor settings use the NETGEAR Armor portal Activate Armor using the Nighthawk app To activat...

Page 47: ...not activate NETGEAR Armor during the router installation process you can use the router web interface to activate NETGEAR Armor and start your subscription To sign in to NETGEAR Armor from the router web interface and start your subscription 1 Launch a web browser from a computer or mobile device that is connected to the router network 2 Enter http www routerlogin net A login window opens 3 Enter...

Page 48: ...he router network 2 Enter http www routerlogin net A login window opens 3 Enter the router admin user name and password The user name is admin The password is the one that you specified the first time that you logged in The user name and password are case sensitive The BASIC Home page displays 4 Scroll down to the NETGEAR Armor pane and click the Launch NETGEAR Armor button The NETGEAR account sig...

Page 49: ...led the Status field displays Protected If NETGEAR Armor is disabled the Status field displays Not protected Enable Circle with Disney Circle with Disney is a parental control technology that helps you monitor your children s devices that are connected to your network You can enable Circle using your router web interface or you can enable Circle using the Circle app After you enable Circle you can...

Page 50: ...finish setting up your Circle account 6 Launch the Circle app and follow the prompts Enable Circle with Disney using the Circle app Before enabling Circle make sure that your router is in router mode which is the default mode Your router must be in router mode to work with Circle You can t enable Circle if your router is in access point AP mode or bridge mode If your router is not running the late...

Page 51: ...st 6 Select an access rule Allow all new devices to connect With this setting a new device can access your network You don t need to enter the its MAC address This is the default setting We recommend that you leave this radio button selected Block all new devices from connecting With this setting a new device cannot access your router s Internet connection but can still access your router s local ...

Page 52: ... http www routerlogin net A login window opens 3 Enter the router admin user name and password The user name is admin The password is the one that you specified the first time that you logged in The user name and password are case sensitive The BASIC Home page displays 4 Select ADVANCED Security Access Control The Access Control page displays 5 Select the Turn on Access Control radio button 6 Clic...

Page 53: ...ect a keyword blocking option Per Schedule Turn on keyword blocking according to a schedule that you set For more information see Schedule when to block Internet sites and services on page 56 Always Turn on keyword blocking all the time independent of the Schedule page 6 In the Type keyword or domain name here field enter a keyword or domain that you want to block For example Specify XXX to block ...

Page 54: ...nd click the Delete Keyword button The keyword is removed from the list To delete all keywords on the list click the Clear List button All keywords are removed from the list 6 Click the Apply button Your settings are saved Prevent blocking on a trusted computer You can exempt one trusted computer from blocking The computer that you exempt must be assigned a fixed IP address You can use the reserve...

Page 55: ...schedule To block services 1 Launch a web browser from a computer or mobile device that is connected to the router network 2 Enter http www routerlogin net A login window opens 3 Enter the router admin user name and password The user name is admin The password is the one that you specified the first time that you logged in The user name and password are case sensitive The BASIC Home page displays ...

Page 56: ...lisher of the application ask user groups or newsgroups or search on the Internet 9 Select a filtering option Only This IP Address Block services for a single computer IP Address Range Block services for a range of computers with consecutive IP addresses on your network All lP Addresses Block services for all computers on your network 10 Click the Add button Your settings are saved Schedule when t...

Page 57: ... router can email you its logs of router activity The log records router activity and security events such as attempts to access blocked sites or services To set up email notifications 1 Launch a web browser from a computer or mobile device that is connected to the router network 2 Enter http www routerlogin net A login window opens 3 Enter the router admin user name and password The user name is ...

Page 58: ...er name for the outgoing email server b In the Password field type the password for the outgoing email server 11 To send alerts when someone attempts to visit a blocked site select the Send Alerts Immediately check box Email alerts are sent immediately when someone attempts to visit a blocked site 12 To send logs based on a schedule specify these settings a From Send logs according to this schedul...

Page 59: ...eo streaming and VoIP communication By default the router uses Wi Fi Multimedia Quality of Service WMM QoS This chapter contains the following sections Use Dynamic QoS to optimize Internet traffic management Wi Fi Multimedia Quality of Service Improve network connections with Universal Plug and Play Enable or disable Smart Connect 59 ...

Page 60: ... opens 3 Enter the router admin user name and password The user name is admin The password is the one that you specified the first time that you logged in The user name and password are case sensitive The BASIC Home page displays 4 Select Dynamic QoS The Dynamic QoS page displays 5 Select the Enable Dynamic QoS check box 6 Specify your Internet bandwidth Let Speedtest detect my Internet bandwidth ...

Page 61: ...etwork 2 Enter http www routerlogin net A login window opens 3 Enter the router admin user name and password The user name is admin The password is the one that you specified the first time that you logged in The user name and password are case sensitive The BASIC Home page displays 4 Select Dynamic QoS The Dynamic QoS page displays 5 Select or clear the Automatically update performance optimizati...

Page 62: ...traffic over the WiFi link WMM QoS is automatically enabled for the router WMM QoS prioritizes WiFi data packets from different applications based on four access categories voice video best effort and background For an application to receive the benefits of WMM QoS WMM must be enabled for both it and the WiFi client running that application Legacy applications that do not support WMM and applicati...

Page 63: ... computers access the network and connect to other devices as needed UPnP devices can automatically discover the services from other registered UPnP devices on the network If you use applications such as multiplayer gaming peer to peer connections or real time communications such as instant messaging or remote assistance enable UPnP To enable Universal Plug and Play 1 Launch a web browser from a c...

Page 64: ...value for the advertisement time to live is 4 hops which should be fine for most home networks If you notice that some devices are not being updated or reached correctly it might be necessary to increase this value 8 Click the Apply button The UPnP Portmap Table displays the IP address of each UPnP device that is accessing the router and which ports internal and external that device opened The UPn...

Page 65: ... one that you specified the first time that you logged in The user name and password are case sensitive The BASIC Home page displays 4 Select Wireless The Wireless Setup page displays 5 Select or clear the Enable Smart Connect check box Selecting this check box turns on Smart Connect and clearing this check box turns off Smart Connect 6 Click the Apply button Your settings are saved User Manual 65...

Page 66: ...des the following sections View or change the WAN settings Set up a default DMZ server Change the LAN TCP IP settings Change the router s device name Specify the IP addresses that the router assigns Disable the DHCP server feature in the router Manage reserved LAN IP addresses Set up the router as a WiFi access point Set up the router in bridge mode Return the router to router mode Set up a bridge...

Page 67: ...er This feature is sometimes helpful when you are playing online games or videoconferencing but it makes the firewall security less effective Respond to Ping on Internet Port This feature allows your router to be discovered Use this feature only as a diagnostic tool or for a specific reason Disable IGMP Proxying IGMP proxying allows a computer on the local area network LAN to receive the multicast...

Page 68: ...ewall and is exposed to exploits from the Internet If compromised the DMZ server computer can be used to attack other computers on your network The router usually detects and discards incoming traffic from the Internet that is not a response to one of your local computers or a service that you configured on the Port Forwarding Port Triggering page Instead of discarding this traffic you can specify...

Page 69: ... if you use competing subnets with the same IP scheme To change the LAN TCP IP settings 1 Launch a web browser from a computer or mobile device that is connected to the router network 2 Enter http www routerlogin net A login window opens 3 Enter the router admin user name and password The user name is admin The password is the one that you specified the first time that you logged in The user name ...

Page 70: ...IP 2M uses multicasting 8 Click the Apply button Your settings are saved If you changed the LAN IP address of the router you are disconnected when this change takes effect 9 To reconnect close your browser relaunch it and log in to the router Change the router s device name The router s default device name is based on its model number This device name displays in the file manager when you browse y...

Page 71: ...dressing scheme define a range between 192 168 1 2 and 192 168 1 254 although you can save part of the range for devices with fixed addresses To specify the pool of IP addresses that the router assigns 1 Launch a web browser from a computer or mobile device that is connected to the router network 2 Enter http www routerlogin net A login window opens 3 Enter the router admin user name and password ...

Page 72: ...er By default the router acts as a DHCP server The router assigns IP DNS server and default gateway addresses to all computers connected to the LAN The assigned default gateway address is the LAN address of the router You can use another device on your network as the DHCP server or specify the network settings of all your computers To disable the DHCP server feature in the router 1 Launch a web br...

Page 73: ...ted to the router network 2 Enter http www routerlogin net A login window opens 3 Enter the router admin user name and password The user name is admin The password is the one that you specified the first time that you logged in The user name and password are case sensitive The BASIC Home page displays 4 Select ADVANCED Setup LAN Setup The LAN Setup page displays 5 In the Address Reservation sectio...

Page 74: ...ntry 1 Launch a web browser from a computer or mobile device that is connected to the router network 2 Enter http www routerlogin net A login window opens 3 Enter the router admin user name and password The user name is admin The password is the one that you specified the first time that you logged in The user name and password are case sensitive The BASIC Home page displays 4 Select ADVANCED Setu...

Page 75: ...ddress is removed Set up the router as a WiFi access point You can set up the router to run as an access point AP on the same local network as another router To set up the router as an AP 1 Use an Ethernet cable to connect the Internet port of this router to an Ethernet port on the other router 2 Launch a web browser from a computer or mobile device that is connected to the router network 3 Enter ...

Page 76: ...routerlogin net Set up the router in bridge mode You can use your router in bridge mode to connect multiple devices wirelessly at the faster 802 11ac speed You need two routers one set up as a router and the other set up as a bridge Installing your router as a bridge offers the following benefits Take advantage of gigabit WiFi speeds on current devices Use Gigabit WiFi for applications like video ...

Page 77: ...dge Mode The Router AP Bridge Mode page displays 6 Select Bridge Mode The page adjusts 7 Click the setup bridge mode wireless settings button The Wireless Settings window opens 8 Specify the settings of the other router to which this router will connect a Select the wireless network frequency 2 4 GHz or 5 GHz For 802 11ac mode select 5 GHz b In the Name SSID file enter the wireless network name SS...

Page 78: ... ADVANCED Advanced Setup Router AP Bridge Mode The Router AP Bridge Mode page displays 5 Select Router Mode The page adjusts 6 Click the Apply button Your settings are saved Set up a bridge for a port group or VLAN tag group Some devices such as an IPTV cannot function behind the router s network address translation NAT service or firewall Based on what your Internet service provider ISP requires ...

Page 79: ...hat you logged in The user name and password are case sensitive The BASIC Home page displays 4 Select ADVANCED Advanced Setup VLAN Bridge Settings The VLAN Bridge Settings page displays 5 Select the Enable VLAN Bridge Setup check box The page expands 6 Select the By bridge group radio button The page expands 7 Select a Wired Ports check box or a Wireless check box If your device is connected to an...

Page 80: ...nch a web browser from a computer or mobile device that is connected to the router network 2 Enter http www routerlogin net A login window opens 3 Enter the router admin user name and password The user name is admin The password is the one that you specified the first time that you logged in The user name and password are case sensitive The BASIC Home page displays 4 Select ADVANCED Advanced Setup...

Page 81: ...er for connecting to the company where you are employed This router s address on your LAN is 192 168 1 100 Your company s network address is 134 177 0 0 When you set up your router two implicit static routes were created A default route was created with your ISP as the gateway and a second static route was created to your local network for all 192 168 1 x addresses With this configuration if you t...

Page 82: ...e for identification purposes only 7 To limit access to the LAN only select the Private check box If the Private check box is selected the static route is not reported in RIP 8 To prevent the route from becoming active clear the Active check box In some situations you might want to set up a static route but keep it disabled until a later time By default the Active check box is selected and a route...

Page 83: ... user name is admin The password is the one that you specified the first time that you logged in The user name and password are case sensitive The BASIC Home page displays 4 Select ADVANCED Advanced Setup Static Routes The Static Routes page displays 5 In the table select the radio button for the route 6 Click the Edit button The Static Routes page adjusts 7 Edit the route information 8 Click the ...

Page 84: ...er name and password are case sensitive The BASIC Home page displays 4 Select ADVANCED Advanced Setup Static Routes The Static Routes page displays 5 In the table select the radio button for the route 6 Click the Delete button The route is removed from the table User Manual 84 Manage Network Settings Nighthawk AC2300 Cybersecurity WiFi Router Model RS400 ...

Page 85: ...gs Change the WiFi password or the WiFi security Set up WPA WPA2 enterprise WiFi security Set up WEP legacy WiFi security Change the WiFi Mbps settings Change the transmission power of the WiFi radios Set up a guest WiFi network Control the WiFi radios Set up a WiFi schedule Manage WPS settings Enable or disable implicit beamforming Enable or disable airtime fairness Enable or disable MU MIMO Mana...

Page 86: ...Push button Click the WPS button on this page PIN Number The page adjusts Enter the client security PIN and click the Next button 7 Within two minutes go to the WPS enabled device and use its WPS software to connect to the WiFi network The WPS process automatically sets up yourr WPS enabled device with the network password when it connects The router WPS page displays a confirmation message Specif...

Page 87: ...cations you cannot change this setting 6 To control the SSID broadcast select or clear the Enable SSID Broadcast check box When this check box is selected the router broadcasts its network name SSID so that it displays when you scan for local WiFi networks on your computer or WiFi device 7 Select or clear the Enable 20 40 MHz Coexistence check box Disabling this option allows your 2 4 GHz WiFi to ...

Page 88: ...i network and connect it to the WiFi network that the router provides Some WiFi devices automatically connect to the first open network without WiFi security that they discover Is your computer or mobile device trying to connect to your network with its old settings before you changed the settings If so update the WiFi network selection in your computer or mobile device to match the current settin...

Page 89: ...4 GHz or 5 GHz WiFi network select a Security Options radio button WPA2 PSK AES This option is the default setting This type of security enables WiFi devices that support WPA2 to join the router s WiFi network If you did not change the WiFi password the default password displays The default password is printed on the router label WPA2 provides a secure connection but some older WiFi devices do not...

Page 90: ...ice trying to connect to your network with its old settings before you changed the settings If so update the WiFi network selection in your computer or mobile device to match the current settings for your network Does your computer or mobile device display as an attached device If it does it is connected to the network Are you using the correct network name SSID and WiFi password Set up WPA WPA2 e...

Page 91: ...ty enables WiFi devices that support either WPA or WPA2 to join the router s WiFi network This is the default mode WPA2 AES WPA2 provides a secure connection but some older WiFi devices do not detect WPA2 and support only WPA If your network includes such older devices select WPA TKIP WPA2 AES security Group Key Update Interval Enter the interval in seconds after which the RADIUS group key is upda...

Page 92: ...i security Wired Equivalent Privacy WEP security is a legacy authentication and data encryption mode that is superseded by WPA PSK and WPA2 PSK WEP limits the WiFi transmission speed to 54 Mbps the router is capable of higher speeds in the 2 4 GHz band Note If your computer is connected with WiFi when you change the WiFi security settings you are disconnected when you click the Apply button To avo...

Page 93: ...e 64 bit Standard WEP encryption using 40 64 bit encryption 128 bit Standard WEP encryption using 104 128 bit encryption This selection provides higher encryption security 11 Specify the active key by selecting the Key 1 Key 2 Key 3 or Key 4 radio button Only one key can be the active key To join the router s WiFi network a user must enter the key value for the key that you specified as the active...

Page 94: ...bps settings The data rate for high speed transmissions is commonly identified as megabits per second Mbps To change the WiFi Mbps settings 1 Launch a web browser from a computer or mobile device that is connected to the router network 2 Enter http www routerlogin net A login window opens 3 Enter the router admin user name and password The user name is admin The password is the one that you specif...

Page 95: ...11ac 802 11n and 802 11a devices to join the network in the 5 GHz band but limits 802 11ac devices to functioning at up to 750 Mbps Up to 360 Mbps Legacy mode This mode allows 802 11ac 802 11n and 802 11a devices to join the network in the 5 GHz band but limits 802 11ac and 802 11n devices to functioning at up to 300 Mbps 7 Click the Apply button Your settings are saved Change the transmission pow...

Page 96: ... 4 GHz and 5 GHz WiFi networks By default the guest WiFi network is disabled You can set up the guest WiFi network for each WiFi band The router simultaneously supports the 2 4 GHz band for 802 11n 802 11g and 802 11b devices and the 5 GHz band for 802 11ac 802 11n and 802 11a devices The router provides two default guest networks with the following names SSIDs 2 4 GHz guest WiFi network SSID NETG...

Page 97: ...default 5 GHz SSID NETGEAR 5G_Guest To change the SSID enter a 32 character maximum case sensitive name in this field 6 Select a WiFi security option for the 2 4 GHz or 5 GHz guest WiFi network WPA2 PSK AES WPA2 provides a secure and fast connection but some older WiFi devices do not detect WPA2 and support only WPA Select WPA2 PSK AES security to allow 802 11n devices to connect to guest WiFi net...

Page 98: ...Some WiFi devices automatically connect to the first open network without WiFi security that they discover Does your computer or mobile device display as an attached device If it does it is connected to the network Are you using the correct network name SSID and password Control the WiFi radios The router s internal WiFi radios broadcast signals in the 2 4 GHz and 5 GHz ranges By default they are ...

Page 99: ...ttp www routerlogin net A login window opens 3 Enter the router admin user name and password The user name is admin The password is the one that you specified the first time that you logged in The user name and password are case sensitive The BASIC Home page displays 4 Select ADVANCED Advanced Setup Wireless Settings The Wireless Settings page displays 5 Do one of the following for your router s W...

Page 100: ...urn off the WiFi signal 7 Click the Apply button The Wireless Settings page displays 8 Select the Turn off wireless signal by schedule check box to activate the schedule 9 Click the Apply button Your settings are saved Manage WPS settings Wi Fi Protected Setup WPS lets you join the WiFi network without typing the WiFi password You can change the WPS default settings To manage WPS settings 1 Launch...

Page 101: ...e number of times a failed PIN connection is allowed before the PIN function is disabled The default is three failed PIN connections 7 Optional Select or clear one or both of the Keep Existing Wireless Settings check boxes By default both Keep Existing Wireless Settings check boxes are selected We recommend that you leave these check boxes selected If you clear a check box the next time a new WiFi...

Page 102: ... displays 5 Scroll down below the WPS Settings section and select or clear the Enable Implicit BEAMFORMING check box Selecting this check box enables implicit beamforming Clearing this check box disables implicit beamforming 6 Click the Apply button Your settings are saved If you connected over WiFi to the network you are disconnected from the network and must reconnect Enable or disable airtime f...

Page 103: ...settings are saved If you connected over WiFi to the network you are disconnected from the network and must reconnect Enable or disable MU MIMO Multiuser multiple input multiple output MU MIMO improves performance when many WiFi clients that are MU MIMO capable transfer data at the same time For MU MIMO to function WiFi clients must support MU MIMO and they must be connected to a 5 GHz WiFi band T...

Page 104: ...you change the WiFi settings you are disconnected when you click the Apply button To avoid this problem use a computer with a wired connection to access the router To manage the advanced WiFi settings 1 Launch a web browser from a computer or mobile device that is connected to the router network 2 Enter http www routerlogin net A login window opens 3 Enter the router admin user name and password T...

Page 105: ...onsequences are Incorrect settings might disable the WiFi function of the router unexpectedly Fragmentation Length 256 2346 The default is 2346 CTS RTS Threshold 1 2347 The default is 2347 Preamble Mode The default is Long Preamble 6 Click the Apply button Your settings are saved User Manual 105 Manage the WiFi Network Settings Nighthawk AC2300 Cybersecurity WiFi Router Model RS400 ...

Page 106: ...er the admin password Manage the router configuration file View information about the router and the Internet and WiFi settings Display the statistics of the Internet port Check the Internet connection status View and manage logs of router activity View devices currently on the network Monitor meter and control Internet traffic Set your time zone Change the NTP server Disable LED blinking or turn ...

Page 107: ...A login window opens 3 Enter the router admin user name and password The user name is admin The password is the one that you specified the first time that you logged in The user name and password are case sensitive The BASIC Home page displays 4 Select ADVANCED Administration Router Update The Router Update page displays 5 Click the Check button The router finds new firmware information if any is ...

Page 108: ...pdate The Router Update page displays 5 In the Router Auto Firmware Update section select one of the following radio buttons Enable The router automatically updates to future firmware versions as they become available This is the default setting We recommend that you keep this setting Disable The router does not automatically update to future firmware versions You must manually update to future fi...

Page 109: ...outer Update page displays 6 Click the Browse button 7 Find and select the firmware file on your computer 8 Click the Upload button The router begins the upload Note To avoid the risk of corrupting the firmware do not interrupt the update For example do not close the browser click a link or load a new page Do not turn off the router Wait until the router finishes restarting After the router restar...

Page 110: ...dmin password recovery The router admin password is used to log in to your router web interface We recommend that you enable password recovery so that you can recover the password if it is forgotten This recovery process is supported in Internet Explorer Firefox and Chrome browsers but not in the Safari browser To enable password recovery 1 Launch a web browser from a computer or mobile device tha...

Page 111: ...number of the router The serial number is on the router label 4 Enter the serial number of the router 5 Click the Continue button A window opens requesting the answers to your security questions 6 Enter the saved answers to your security questions 7 Click the Continue button A window opens and displays your recovered password 8 Click the Login again button A login window opens 9 With your recovere...

Page 112: ...urrent settings is saved in the location that you specified Restore the settings To restore configuration settings that you backed up 1 Launch a web browser from a computer or mobile device that is connected to the router network 2 Enter http www routerlogin net A login window opens 3 Enter the router admin user name and password The user name is admin The password is the one that you specified th...

Page 113: ...ase sensitive The BASIC Home page displays 4 Click the ADVANCED tab The ADVANCED Home page displays The information on this page uses the following color coding A green icon indicates that the Internet connection is fine and no problems exist For a WiFi network the network is enabled and secured A red icon indicates that configuration problems exist for the Internet connection or the connection is...

Page 114: ...me The time elapsed since the router was last restarted Port The statistics for the WAN Internet port LAN Ethernet ports and WLANs For each port the window displays the following information Status The link status of the port TxPkts The number of packets transmitted on this port since the router was last started RxPkts The number of packets received on this port since the router was last started C...

Page 115: ...Status window opens The information that displays depends on the type of Internet connection For example if your Internet connection does not require a login and the router receives an IP address automatically the window displays the following information IP Address The IP address that is assigned to the router Subnet Mask The subnet mask that is assigned to the router Default Gateway The IP addre...

Page 116: ...in The user name and password are case sensitive The BASIC Home page displays 4 Select ADVANCED Administration Logs The Logs page displays and shows information such as the following Action The action that occurred such as whether Internet access was blocked or allowed Source IP The IP address of the initiating device for the log entry Target address The name or IP address of the website or news g...

Page 117: ... user name and password The user name is admin The password is the one that you specified the first time that you logged in The user name and password are case sensitive The BASIC Home page displays 4 Select Attached Devices The following information is displayed Connection Type Wired or the WiFi band for the connection Device Name If the device name is known it is shown here IP Address The IP add...

Page 118: ...nter the router admin user name and password The user name is admin The password is the one that you specified the first time that you logged in The user name and password are case sensitive The BASIC Home page displays 4 Select ADVANCED Advanced Setup Traffic Meter The Traffic Meter page displays 5 Select the Enable Traffic Meter check box By default no traffic limit is specified and the traffic ...

Page 119: ...rections The restriction is applied to both incoming and outgoing traffic 8 In the Monthly Limit field enter how many MBytes MB per month are allowed 9 If your ISP charges you for extra data volume when you make a new connection enter the extra data volume in MB in the Round up data volume for each connection by field 10 In the Traffic Counter section set the traffic counter to begin at a specific...

Page 120: ... admin The password is the one that you specified the first time that you logged in The user name and password are case sensitive The BASIC Home page displays 4 Select ADVANCED Advanced Setup Traffic Meter The Traffic Meter page displays 5 Select the Enable Traffic Meter check box 6 Select the Connection time control radio button Note The router must be connected to the Internet for you to be able...

Page 121: ...he Internet traffic volume and statistics shown by the traffic meter 1 Launch a web browser from a computer or mobile device that is connected to the router network 2 Enter http www routerlogin net A login window opens 3 Enter the router admin user name and password The user name is admin The password is the one that you specified the first time that you logged in The user name and password are ca...

Page 122: ...the router admin user name and password The user name is admin The password is the one that you specified the first time that you logged in The user name and password are case sensitive The BASIC Home page displays 4 Select ADVANCED Advanced Setup Traffic Meter The Traffic Meter page displays 5 In the Traffic Control section clear the Disconnect and disable the Internet connection check box 6 Clic...

Page 123: ...r preferred NTP server To change the NTP server to your preferred NTP server 1 Launch a web browser from a computer or mobile device that is connected to the router network 2 Enter http www routerlogin net A login window opens 3 Enter the router admin user name and password The user name is admin The password is the one that you specified the first time that you logged in The user name and passwor...

Page 124: ...g on Internet LED LAN LED Wireless LED and USB LED when data traffic is detected radio button 6 To turn off all LEDs except the Power LED select the Turn off all LEDs except Power LED radio button 7 Click the Apply button Your settings are saved Return the router to its factory default settings Under some circumstances for example if you lost track of the changes that you made to the router settin...

Page 125: ...es about two minutes WARNING To avoid the risk of corrupting the firmware do not interrupt the reset For example if you are connected to the router web interface do not close the browser click a link or load a new page Do not turn off the router Wait until the router finishes restarting Erase the settings CAUTION This process erases all settings that you configured in the router To erase the setti...

Page 126: ...cess takes about two minutes WARNING To avoid the risk of corrupting the firmware do not interrupt the reset For example do not close the browser click a link or load a new page Do not turn off the router Wait until the router finishes restarting User Manual 126 Manage Your Router Nighthawk AC2300 Cybersecurity WiFi Router Model RS400 ...

Page 127: ...dem CD drive or DVD drive to a USB port on the router The chapter contains the following sections USB device requirements Connect a USB storage device to the router Access a storage device connected to the router Back up Windows based computers with ReadySHARE Vault Enable FTP access within your network View network folders on a storage device Add a network folder on a USB storage device Edit a ne...

Page 128: ...t3 Ext4 HFS HFS Connect a USB storage device to the router ReadySHARE lets you access and share USB storage devices that are connected to a USB port on the router If your USB storage device uses special drivers it is not compatible To connect a USB device 1 Insert your USB storage device into a USB port on the router 2 If your USB storage device uses a power supply connect it You must use the powe...

Page 129: ...ur local area network LAN 3 Select Start Run 4 Enter readyshare in the dialog box 5 Click the OK button A window automatically opens and displays the files and folders on the USB storage device Map a USB device to a Windows network drive To map the USB storage device to a Windows network drive 1 Connect a USB storage device to a USB port on your router 2 If your USB storage device uses a power sup...

Page 130: ...outer 2 If your USB storage device uses a power supply connect it You must use the power supply when you connect the USB storage device to the router When you connect the USB storage device to the router s port it might take up to two minutes before it is ready for sharing By default the USB storage device is available to all computers on your local area network LAN 3 On a Mac that is connected to...

Page 131: ...orage device to a USB port on the router 2 If your USB storage device uses a power supply connect it You must use the power supply when you connect the USB storage device to the router When you connect the USB storage device to the router s USB port it might take up to two minutes before it is ready for sharing By default the USB storage device is available to all computers on your local area netw...

Page 132: ...orage Advanced Settings page displays 5 Select the FTP check box 6 Click the Apply button Your settings are saved View network folders on a storage device You can view network folders on a storage device that is connected to the router To view network folders 1 Launch a web browser from a computer or mobile device that is connected to the router network 2 Enter http www routerlogin net A login win...

Page 133: ... Space The current utilization of the storage device Add a network folder on a USB storage device You can add network folders on a USB storage device connected to a router USB port To add a network folder 1 Launch a web browser from a computer or mobile device that is connected to the router network 2 Enter http www routerlogin net A login window opens 3 Enter the router admin user name and passwo...

Page 134: ...admin user is allowed access to the network folder The password for admin is the same one that you use to log in to the router 11 Click the Apply button The folder is added on the USB storage device 12 Click the Close Window button The window closes Edit a network folder on a USB storage device You can edit network folders on a USB storage devices connected to a router USB port To edit a network f...

Page 135: ...3 Enter the router admin user name and password The user name is admin The password is the one that you specified the first time that you logged in The user name and password are case sensitive The BASIC Home page displays 4 Select ADVANCED Advanced Setup USB Settings The USB Settings page displays By default the Enable any USB Device connection to the USB port radio button is selected This settin...

Page 136: ...yCLOUD app is also available for Windows computers Android mobile devices and iOS mobile devices For more information about setting up ReadyCLOUD see the ReadyCLOUD for Routers User Manual which is available online at downloadcenter netgear com Create a ReadyCLOUD account To create a ReadyCLOUD account 1 Launch a web browser from a computer or mobile device 2 Visit readycloud netgear com The Ready...

Page 137: ... one that you specified the first time that you logged in The user name and password are case sensitive The BASIC Home page displays 6 Select ADVANCED USB Functions ReadySHARE Storage ReadyCLOUD The ReadyCLOUD page displays 7 Enter your ReadyCLOUD user name and password and click the Register button If you did not yet create a ReadyCLOUD account see Create a ReadyCLOUD account on page 136 The rout...

Page 138: ...nd password The user name is admin The password is the one that you specified the first time that you logged in The user name and password are case sensitive The BASIC Home page displays 4 Select ADVANCED USB Functions ReadySHARE Storage The USB Storage Advanced Settings page displays 5 In the Available Network Folders sections select the USB storage device 6 Click the Safely Remove USB Device but...

Page 139: ...plains how to set up and use VPN access The chapter includes the following sections Set up a VPN connection Manage Dynamic DNS for VPN connections Enable and configure OpenVPN on the router Install OpenVPN software LAN requirements for VPN connections Use a VPN tunnel on a Windows based computer Use VPN to access your Internet service at home 139 ...

Page 140: ...an use that IP address to connect to your home network Manage Dynamic DNS for VPN connections With Dynamic DNS you or someone else can use the Internet to access your router over a VPN connection You can create a new Dynamic DNS account or use an existing one Set up a new Dynamic DNS account To set up Dynamic DNS and register for a free NETGEAR account 1 Launch a web browser from a computer or mob...

Page 141: ...se your account To set up Dynamic DNS if you already created an account 1 Launch a web browser from a computer or mobile device that is connected to the router network 2 Enter http www routerlogin net A login window opens 3 Enter the router admin user name and password The user name is admin The password is the one that you specified the first time that you logged in The user name and password are...

Page 142: ...DNS settings You can change the settings for your Dynamic DNS account To change your settings 1 Launch a web browser from a computer or mobile device that is connected to the router network 2 Enter http www routerlogin net A login window opens 3 Enter the router admin user name and password The user name is admin The password is the one that you specified the first time that you logged in The user...

Page 143: ... password The user name is admin The password is the one that you specified the first time that you logged in The user name and password are case sensitive The BASIC Home page displays 4 Select ADVANCED Advanced Setup VPN Service The VPN Service page displays 5 Select the Enable VPN Service check box We recommend that you use the default TUN mode and TAP mode settings However if you know that you ...

Page 144: ...e saved OpenVPN service is enabled on the router If you or someone else wants to establish a remote VPN connection to your router make sure that OpenVPN software is downloaded and installed on the computer or mobile device that will be used for the remote VPN connection Install OpenVPN software You must install this software on each Windows based computer Mac computer iOS device or Android device ...

Page 145: ...is installed 9 Modify the VPN interface name to NETGEAR VPN by doing the following a In Windows open Network Connection or Network and Sharing Center The network connection information displays b In the local area connection list find the local area connection with the device name TAP Windows Adapter c Change the name of the associated local area connection to NETGEAR VPN Make sure that you change...

Page 146: ...name and password are case sensitive The BASIC Home page displays 5 Select ADVANCED Advanced Setup VPN Service The VPN Service page displays 6 Make sure that the Enable VPN Service check box is selected For more information see Enable and configure OpenVPN on the router on page 143 7 In the OpenVPN configuration package download section click the For MacOSX button and download the router s VPN con...

Page 147: ... VPN Service page displays 6 Make sure that the Enable VPN Service check box is selected For more information see Enable and configure OpenVPN on the router on page 143 7 In the OpenVPN configuration package download section click the For Smart Phone button and download the router s VPN configuration files to your iOS device or computer If you download the configuration files to a computer unzip t...

Page 148: ...PN Service page displays 6 Make sure that the Enable VPN Service check box is selected For more information see Enable and configure OpenVPN on the router on page 143 7 In the OpenVPN configuration package download section click the For Smart Phone button and download the router s VPN configuration files to your Android device or computer If you download the configuration files to a computer unzip...

Page 149: ...e router to use VPN and install the OpenVPN application on a Windows based computer you can open a VPN tunnel from your computer to your router over the Internet To open a VPN tunnel on a Windows based computer 1 Launch the OpenVPN application with administrator privileges The OpenVPN icon displays in the Windows taskbar Tip You can create a shortcut to the VPN program then use the shortcut to acc...

Page 150: ...ing the Internet remotely through a VPN might be slower than accessing the Internet directly Note For information about specifying PVN access in the router see Enable and configure OpenVPN on the router on page 143 For information about installing OpenVPN software on your computer or mobile device see Install OpenVPN software on page 144 To allow VPN clients to full access to both your home Intern...

Page 151: ...on displays in the Windows taskbar 3 Right click the icon and select Connect 4 When the VPN connection is established launch your Internet browser Block Internet access for VPN clients By default the router is set up to allow VPN connections that are managed automatically You can change the settings to block access to your home Internet service and allow access only to your home network To block I...

Page 152: ...3 6 Scroll down to the Clients will use this VPN connection to access section and select the Home Network only radio button The VPN connection is only to your home network not to the Internet service for your home network 7 Click the Apply button Your settings are saved User Manual 152 Use VPN to Access Your Network Nighthawk AC2300 Cybersecurity WiFi Router Model RS400 ...

Page 153: ...ring to set up port traffic rules for Internet services and applications These rules apply specifically to ports You need networking knowledge to set up port traffic rules This chapter includes the following sections Manage port forwarding to a local server for services and applications Manage port triggering for services and applications 153 ...

Page 154: ...ur network that will provide the service The server computer must always receive the same IP address To specify this setting you can use the reserved IP address feature 3 Launch a web browser from a computer or mobile device that is connected to the router network 4 Enter http www routerlogin net A login window opens 5 Enter the router admin user name and password The user name is admin The passwo...

Page 155: ... mobile device that is connected to the router network 3 Enter http www routerlogin net A login window opens 4 Enter the router admin user name and password The user name is admin The password is the one that you specified the first time that you logged in The user name and password are case sensitive The BASIC Home page displays 5 Select ADVANCED Advanced Setup Port Forwarding Port Triggering The...

Page 156: ... or application uses a single port clear the check box and enter the port number in the Internal port range field If the service or application uses a range or ranges of ports clear the check box and specify the range in the Internal port range field Specify one range by using a dash between the port numbers Specify multiple ranges by separating the ranges with commas Note You can enter a port ran...

Page 157: ...ding radio button is selected 6 In the table select the radio button for the service name 7 Click the Edit Service button The Ports Custom Services page displays 8 Change the settings For information about the settings see Add a port forwarding rule for a custom service or application on page 155 9 Click the Apply button Your settings are saved The changed rule displays in the table on the Port Fo...

Page 158: ...n use port forwarding to allow web requests from anyone on the Internet to reach your web server To make a local web server public 1 Assign your web server either a fixed IP address or a dynamic IP address using DHCP address reservation In this example your router always gives your web server an IP address of 192 168 1 33 2 On the Port Forwarding Port Triggering page configure the router to forwar...

Page 159: ...he computer or mobile device that sent the web page request Manage port triggering for services and applications Port triggering is a dynamic extension of port forwarding that is useful in these cases An application must use port forwarding to more than one local computer but not simultaneously An application must open incoming ports that are different from the outgoing port With port triggering t...

Page 160: ...itive The BASIC Home page displays 4 Select ADVANCED Advanced Setup Port Forwarding Port Triggering The Port Forwarding Port Triggering page displays 5 Select the Port Triggering radio button The port triggering settings display 6 Click the Add Service button The Port Triggering Services page displays 7 Set up a new port triggering rule with a custom service or application by specifying the follow...

Page 161: ...wser from a computer or mobile device that is connected to the router network 2 Enter http www routerlogin net A login window opens 3 Enter the router admin user name and password The user name is admin The password is the one that you specified the first time that you logged in The user name and password are case sensitive The BASIC Home page displays 4 Select ADVANCED Advanced Setup Port Forward...

Page 162: ...twork 2 Enter http www routerlogin net A login window opens 3 Enter the router admin user name and password The user name is admin The password is the one that you specified the first time that you logged in The user name and password are case sensitive The BASIC Home page displays 4 Select ADVANCED Advanced Setup Port Forwarding Port Triggering The Port Forwarding Port Triggering page displays 5 ...

Page 163: ...ect the Port Triggering radio button The port triggering settings display 6 Select the Disable Port Triggering check box If this check box is selected the router does not apply port triggering rules even if you specified them 7 Click the Apply button Your settings are saved Remove a port triggering rule You can remove a port triggering rule that you no longer need To remove a port triggering rule ...

Page 164: ...quence shows the effects of this port triggering rule 1 You open an IRC client program to start a chat session on your computer 2 Your IRC client composes a request message to an IRC server using a destination port number of 6667 the standard port number for an IRC server process Your computer then sends this request message to your router 3 Your router creates an entry in its internal session tab...

Page 165: ...er replaces the message s destination IP address with your computer s IP address and forwards the message to your computer 8 When you finish your chat session your router eventually senses a period of inactivity in the communications The router then removes the session information from its session table and incoming traffic is no longer accepted on port numbers 33333 or 113 User Manual 165 Manage ...

Page 166: ...support site at netgear com support for product and contact information The chapter contains the following sections Quick tips Troubleshoot with the LEDs You cannot log in to the router Resolve a browser security warning You cannot access the Internet Troubleshoot Internet browsing Changes are not saved Troubleshoot WiFi connectivity Troubleshoot your network using the ping utility 166 ...

Page 167: ...onnected to the router by an Ethernet cable the corresponding numbered router LAN port LEDs light Check the WiFi settings Make sure that the WiFi settings on the WiFi enabled computer or mobile device and the router match exactly The WiFi network name SSID and WiFi security settings of the router and the computer or mobile device must match exactly WiFi passwords are case sensitive If you set up a...

Page 168: ...eshooting Power LED is off or blinking This could occur for a number of reasons Check the following Make sure that the power adapter is securely connected to your router and securely connected to a working power outlet Make sure that you are using the power adapter that NETGEAR supplied for this product If the Power LED blinks slowly and continuously the router firmware is corrupted This can happe...

Page 169: ...he WiFi LEDs stay off check to see if someone pressed the WiFi On Off button on the router This button turns the WiFi radios in the router on and off If someone disabled the WiFi radios by using the router web interface the WiFi LEDs also stay off The WiFi LEDs are lit when the WiFi radios are turned on You cannot log in to the router If you are unable to log in to the router from a computer or mo...

Page 170: ...uter is in access point mode or bridge mode and you do not know the IP address that is assigned to it first try to use an IP scanner application to detect the IP address IP scanner applications are available online free of charge If you can detect the IP address you don t need to reset the router to factory default settings If you are attempting to set up your NETGEAR router as a replacement for a...

Page 171: ...e page displays 5 Save the certificate for www routerlogin net to a file by doing the following a Click the red triangle icon next to Not secure in your address bar b Click Certificate Invalid c Select the Details tab d Select Copy to File An installation wizard displays e Click Next f Make sure that the default DER encoded binary X 509 CER option is selected and click Next g Click Browse and save...

Page 172: ...our connection is not private 3 Click Show Details visit this website You are prompted to decide if you want to proceed 4 Click Visit Website 5 Enter your Mac user name and password and click Update Settings Mozilla Firefox add a security exception To access the router web interface with Mozilla Firefox and add a security exception 1 Launch Firefox a from a computer or mobile device that is connec...

Page 173: ...ace with Microsoft Internet Explorer and add a security exception 1 Launch Internet Explorer from a computer or mobile device that is connected to the router network 2 Enter http www routerlogin net A security warning displays 3 Click Continue to this website not recommended A login window opens 4 Enter the router admin user name and password The user name is admin The default password is password...

Page 174: ...your router s default IP address 192 168 1 1 instead of www routerlogin net Internet Explorer still displays a warning message when you log in The reason is that the certificate that you installed corresponds only to the www routerlogin net domain name not to the IP address Microsoft Edge add a security exception To access the router web interface with Microsoft Edge and add a security exception 1...

Page 175: ...u cannot access the Internet If you can access your router but not the Internet check to see if the router can obtain a WAN IP address from your Internet service provider ISP Unless your ISP provides a fixed IP address your router requests an IP address from the ISP You can determine whether the request was successful using the router web interface To check the WAN IP address 1 Launch a web browse...

Page 176: ... s MAC address do one of the following Inform your ISP that you bought a new network device and ask them to use the router s MAC address Configure your router to clone your computer s MAC address If your router obtained an IP address but your computer does not load any web pages from the Internet it might be for one or more of the following reasons Your computer might not recognize any DNS server ...

Page 177: ...d in the documentation for your computer The router might not be configured as the default gateway on your computer Restart the computer and verify that the router address www routerlogin net is listed by your computer as the default gateway address Changes are not saved If the router does not save the changes that you make in the router web interface do the following When entering configuration s...

Page 178: ... 1 8 meters away and see whether the signal strength improves Are objects between the router and your computer blocking the WiFi signal Troubleshoot your network using the ping utility Most network devices and routers contain a ping utility that sends an echo request packet to the designated device The device then responds with an echo reply You can easily troubleshoot a network using the ping uti...

Page 179: ...the addresses are on the same subnet Test the path from a Windows based computer to a remote device To test the path from a Windows based computer to a remote device 1 From the Windows toolbar click the Start button and select Run 2 In the Windows Run window type ping n 10 IP address where IP address is the IP address of a remote device such as your ISP DNS server If the path is functioning correc...

Page 180: ...esses of all but one of your computers Many broadband ISPs restrict access by allowing traffic only from the MAC address of your broadband modem Some ISPs additionally restrict access to the MAC address of a single computer connected to that modem If your ISP does this configure your router to clone or spoof the MAC address from the authorized computer User Manual 180 Troubleshooting Nighthawk AC2...

Page 181: ...A Supplemental Information This chapter includes technical information about your router The chapter covers the following topics Factory settings Technical specifications 181 ...

Page 182: ...nsitive Use default hardware address WAN MAC address Internet connection 1500 WAN MTU size Autosensing Port speed 192 168 1 1 LAN IP Local network LAN 255 255 255 0 Subnet mask Enabled DHCP server 192 168 1 2 to 192 168 1 254 DHCP range Pacific time Time zone 192 168 1 2 DHCP starting IP address 192 168 1 254 DHCP ending IP address Disabled DMZ Disabled Time adjusted for daylight saving time Disab...

Page 183: ...twork traffic building materials and construction and network overhead lower actual data throughput rate Technical specifications Table 4 Router specifications Description Feature TCP IP RIP 1 RIP 2 DHCP PPPoE PPTP L2TP Dynamic DNS UPnP and SMB Data and routing protocols North America 100V 50 60 Hz input UK Australia 220V 50 60 Hz input Europe 100 240V 50 60 Hz input All regions output 19V 3 16 AD...

Page 184: ...ypically 50 70 nodes Maximum computers per WiFi network Up to 600 Mbps 2 4 GHz 256 QAM Up to 1625 Mbps 5 GHz 11ac 256 QAM 3 Operating frequency range WPA2 PSK AES WPA PSK TKIP WPA2 PSK AES WPA WPA2 Enterprise WEP legacy security 802 11 security 2 Maximum wireless signal rate derived from IEEE Standard 802 11 specifications Actual throughput can vary Network conditions and environmental factors inc...

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