NETGEAR Nighthawk R7200 User Manual Download Page 148

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Troubleshooting

This chapter provides information to help you diagnose and solve problems you might
experience with your router. If you do not find the solution here, check the NETGEAR
support site at netgear.com/support for product and contact information.

The chapter contains the following sections:

•

Quick tips

•

Troubleshoot with the LEDs

•

You cannot log in to the router

•

You cannot access the Internet

•

Troubleshoot Internet browsing

•

Changes are not saved

•

Troubleshoot WiFi connectivity

•

Troubleshoot your network using the ping utility

148

Summary of Contents for Nighthawk R7200

Page 1: ...User Manual Nighthawk AC2100 Smart WiFi Router Model R7200 NETGEAR Inc 350 E Plumeria Drive July 2019 San Jose CA 95134 USA 202 12001 01 ...

Page 2: ...TGEAR support resources Compliance and Conformity For regulatory compliance information including the EU Declaration of Conformity visit https www netgear com about regulatory See the regulatory compliance document before connecting the power supply Trademarks NETGEAR Inc NETGEAR and the NETGEAR Logo are trademarks of NETGEAR Inc Any non NETGEAR trademarks are used for reference purposes only 2 Ni...

Page 3: ...hthawk app 19 Log In to the Router 20 Change the language 20 Chapter 3 Specify Your Internet Settings Use the Internet Setup Wizard 23 Manually set up the Internet connection 23 Specify an Internet connection without a login 23 Specify an Internet connection that uses a login 25 Specify IPv6 Internet connections 26 Requirements for entering IPv6 addresses 27 Use Auto Config for an IPv6 Internet Co...

Page 4: ...igns 56 Disable the DHCP server feature in the router 57 Manage reserved LAN IP addresses 58 Reserve an IP address 58 Edit a reserved IP address 59 Delete a reserved IP address entry 59 Use the WPS Wizard for WiFi connections 60 Specify Basic WiFi Settings 61 Change the WiFi Mbps Settings 62 Change the WiFi Password or the WiFi Security 64 Set up a guest WiFi network 65 Control the WiFi radios 67 ...

Page 5: ...out the router and the Internet and WiFi settings 93 Display the statistics of the Internet port 94 Check the Internet connection status 95 View and manage logs of router activity 96 View devices currently on the network 97 Monitor Internet Traffic 97 Manage the router configuration file 99 Back up the settings 99 Erase the settings 99 Restore the settings 100 Remote access 101 Set up remote manag...

Page 6: ... Internet 119 Your personal FTP server 120 Set up your personal FTP server 120 Set up a new Dynamic DNS account 121 Specify a DNS account that you already created 121 Change the Dynamic DNS settings 122 Access USB storage devices through the Internet 123 Remotely access a USB device using ReadyCLOUD 124 Create a ReadyCLOUD account 124 Register your router with ReadyCLOUD 124 Chapter 10 Use the Rou...

Page 7: ...pplication Example Port Triggering for Internet Relay Chat port triggering 146 Chapter 13 Troubleshooting Quick tips 149 Sequence to restart your network 149 Check the power adapter and Ethernet cable connections 149 Check the WiFi settings 149 Check the network settings 149 Troubleshoot with the LEDs 150 Standard LED behavior when the router is powered on 150 Power LED is off or blinking 150 LEDs...

Page 8: ...Technical Specifications 162 8 Nighthawk AC2100 Smart WiFi Router Model R7200 ...

Page 9: ...Your Router For more information about the topics that are covered in this manual visit the support website at netgear com support Firmware updates with new features and bug fixes are made available from time to time at downloadcenter netgear com You can check for and download new firmware manually If the features or behavior of your product does not match what is described in this guide you might...

Page 10: ...ing items Figure 1 Package contents Table 1 Legend Router 1 Antennas 3 2 Ethernet cable 3 Power adapter 4 In some regions a CD is included in the package User Manual 10 Hardware Overview of the Router Nighthawk AC2100 Smart WiFi Router Model R7200 ...

Page 11: ...er 2 Align the antennas with the antenna posts 3 Attach the antennas on the threaded antenna posts 4 Position the antennas for the best WiFi performance We recommend that the center antenna be vertical and that you aim the others outward at 45 degree angles as shown User Manual 11 Hardware Overview of the Router Nighthawk AC2100 Smart WiFi Router Model R7200 ...

Page 12: ...and is ready Blinking white A USB device is plugged in and is trying to connect Off No USB device is connected or someone clicked the Safely Remove Hardware button and it is now safe to remove the attached USB device USB 3 0 port The LED color indicates the speed white for Gigabit Ethernet connections and amber for 100 Mbps or 10 Mbps Ethernet connections Solid white or solid amber A powered on de...

Page 13: ...sing the Reset button see Return the router to its factory default settings on page 103 Ethernet LAN ports Use the four Gigabit Ethernet RJ 45 LAN ports to connect the router to LAN devices Internet port Use the yellow Gigabit Ethernet RJ 45 Internet WAN port to connect the router to a modem Power On Off button Press the Power On Off button to provide power to the router DC power connector Connect...

Page 14: ...rt Router Label The router label on the bottom panel of the router lists the login information WiFi network name SSID and password network key serial number and MAC address of the router Figure 4 Router label User Manual 14 Hardware Overview of the Router Nighthawk AC2100 Smart WiFi Router Model R7200 ...

Page 15: ...ines Place the router near the center of the area where your computers and other devices operate and within line of sight to your WiFi devices Make sure that the router is within reach of an AC power outlet and near Ethernet cables for wired computers Place the router in an elevated location minimizing the number walls and ceilings between the router and your other devices Place the router away fr...

Page 16: ...lug your modem s power leaving the modem connected to the wall jack for your Internet service If your modem uses a battery backup remove the battery 2 Plug in and turn on your modem If your modem uses a battery backup put the battery back in 3 Connect your modem to the Internet port of your router with the yellow Ethernet cable that came with your router 4 Connect the power adapter to your router ...

Page 17: ...ed Ethernet connection This chapter explains the ways you can connect how to access the router and log in and how to automatically set up the Internet connection The chapter contains the following sections Connect to the network Types of logins Install and manage your router with the Nighthawk app Log In to the Router Change the language 17 ...

Page 18: ...rk LAN Find and connect to the WiFi network To find and select the WiFi network 1 Make sure that the router is receiving power its Power LED is lit 2 On your computer or WiFi device find and select the WiFi network The WiFi network name is on the router label 3 Join the WiFi network and enter the WiFi password The password is on the router label Your device connects to the WiFi network WiFi connec...

Page 19: ...o register your router and manage your subscriptions If you do not own a NETGEAR account you can create one Router login The router login password that you need to log in to the router with the admin user name when you use a web browser to access the router Install and manage your router with the Nighthawk app With the Nighthawk app you can easily install and manage your router The app automatical...

Page 20: ...You can also enter http www routerlogin com or http 192 168 1 1 The procedures in this manual use http www routerlogin net A login window opens 3 Enter the router admin user name and password The user name is admin The password is the one that you specified the first time that you logged in The user name and password are case sensitive The BASIC Home page displays Change the language By default th...

Page 21: ... The BASIC Home page displays 4 In the upper right corner select a language from the menu 5 When prompted click the OK button to confirm this change The page refreshes with the language that you selected User Manual 21 Connect to the Router s Network and Automatically Set Up the Internet Connection Nighthawk AC2100 Smart WiFi Router Model R7200 ...

Page 22: ...r to detect the Internet connection automatically when you first access the router web interface You can also customize and manually specify your Internet settings This chapter contains the following sections Use the Internet Setup Wizard Manually set up the Internet connection Specify IPv6 Internet connections Manage the MTU size 22 ...

Page 23: ... Home page displays 4 Select ADVANCED Setup Wizard The Setup Wizard page displays 5 Select the Yes radio button If you select the No radio button you are taken to the Internet Setup page see Manually set up the Internet connection on page 23 6 Click the Next button The Setup Wizard searches your Internet connection for servers and protocols to determine your Internet configuration Manually set up ...

Page 24: ...matically assigns these addresses Use Static IP Address Enter the IP address IP subnet mask and the gateway IP address that your ISP assigned The gateway is the ISP router to which your router connects 9 Select a Domain Name Server DNS Address radio button Get Automatically from ISP Your ISP uses DHCP to assign your DNS servers Your ISP automatically assigns this address Use These DNS Servers If y...

Page 25: ...in section select the Yes radio button 6 From the Internet Service Provider menu select the encapsulation method PPPoE L2TP or PPTP 7 In the Login field enter the login name that your ISP gave you This login name is often an email address 8 In the Password field type the password that you use to log in to your Internet service 9 If your ISP requires a service name type it in the Service Name if Re...

Page 26: ...es the MAC address of the computer that you are now using You must use the one computer that the ISP allows Use This MAC Address Enter the MAC address that you want to use 15 Click the Apply button Your settings are saved 16 Click the Test button to test your Internet connection If the NETGEAR website does not display within one minute see You cannot access the Internet on page 152 Specify IPv6 In...

Page 27: ...zero or omit it The following errors invalidate an IPv6 address More than eight groups of hexadecimal quartets More than four hexadecimal characters in a quartet More than two colons in a row Use Auto Config for an IPv6 Internet Connection To set up an IPv6 Internet connection through autoconfiguration 1 Launch a web browser from a computer or mobile device that is connected to the router network ...

Page 28: ...name for the IPv4 ISP here For example if your ISP s mail server is mail xxx yyy zzz type xxx yyy zzz as the domain name If your ISP provided a domain name type it in this field For example Earthlink Cable might require a host name of home and Comcast sometimes supplies a domain name 8 Select an IP Address Assignment radio button Use DHCP Server This method passes more information to LAN devices b...

Page 29: ... s WAN or Internet interface The number after the slash is the length of the prefix which is also indicated by the underline _ under the IPv6 address If no address is acquired the field displays Not Available Router s IPv6 Address on LAN This field shows the IPv6 address that is acquired for the router s LAN interface The number after the slash is the length of the prefix which is also indicated b...

Page 30: ...router network 2 Enter http www routerlogin net A login window opens 3 Enter the router admin user name and password The user name is admin The password is the one that you specified the first time that you logged in The user name and password are case sensitive The BASIC Home page displays 4 Select ADVANCED Advanced Setup IPv6 The IPv6 page displays 5 From the Internet Connection Type menu select...

Page 31: ...ss 9 Select an IPv6 Filtering radio button Secured In secured mode which is the default mode the router inspects both TCP and UDP packets Open In open mode the router inspects UDP packets only 10 Click the Apply button Your settings are saved Set Up an IPv6 6rd Internet Connection The 6rd protocol makes it possible to deploy IPv6 to sites using a service provider s IPv4 network 6rd uses the servic...

Page 32: ...5 From the Internet Connection Type menu select 6rd The page adjusts The router automatically detects the information in the following sections 6rd IPv6 Rapid Development Configuration The router detects the service provider s IPv4 network and attempts to establish an IPv6 6rd tunnel connection If the IPv4 network returns 6rd parameters to the router the page adjusts to display the correct setting...

Page 33: ...ets Open In open mode the router inspects UDP packets only 10 Click the Apply button Your settings are saved Set up an IPv6 pass through Internet connection In pass through mode the router works as a Layer 2 Ethernet switch with two ports LAN and WAN Ethernet ports for IPv6 packets The router does not process any IPv6 header packets To set up a pass through IPv6 Internet connection 1 Launch a web ...

Page 34: ...isplays 5 From the Internet Connection Type menu select Fixed The page adjusts 6 Configure the fixed IPv6 addresses for the WAN connection IPv6 Address Prefix Length The IPv6 address and prefix length of the router WAN interface Default IPv6 Gateway The IPv6 address of the default IPv6 gateway for the router s WAN interface Primary DNS Server The primary DNS server that resolves IPv6 domain name r...

Page 35: ... and UDP packets Open In open mode the router inspects UDP packets only 10 Click the Apply button Your settings are saved Set up an IPv6 DHCP Internet connection To set up an IPv6 Internet connection with a DHCP server 1 Launch a web browser from a computer or mobile device that is connected to the router network 2 Enter http www routerlogin net A login window opens 3 Enter the router admin user n...

Page 36: ...for the IPv4 ISP here For example if your ISP s mail server is mail xxx yyy zzz type xxx yyy zzz as the domain name If your ISP provided a domain name type it in this field For example Earthlink Cable might require a host name of home and Comcast sometimes supplies a domain name 8 Select an IP Address Assignment radio button Use DHCP Server This method passes more information to LAN devices but so...

Page 37: ...d by the underline _ under the IPv6 address If no address is acquired the field displays Not Available Router s IPv6 Address on LAN This field shows the IPv6 address that is acquired for the router s LAN interface The number after the slash is the length of the prefix which is also indicated by the underline _ under the IPv6 address If no address is acquired the field displays Not Available 6 In t...

Page 38: ... ID to be used for the IPv6 address of the router s LAN interface If you do not specify an ID here the router generates one automatically from its MAC address 11 Select an IPv6 Filtering radio button Secured In secured mode which is the default mode the router inspects both TCP and UDP packets Open In open mode the router inspects UDP packets only 12 Click the Apply button Your settings are saved ...

Page 39: ...orrect MTU setting can cause Internet communication problems For example you might not be able to access certain websites frames within websites secure login pages or FTP or POP servers If you suspect an MTU problem a common solution is to change the MTU to 1400 If you are willing to experiment you can gradually reduce the MTU from the maximum value of 1500 until the problem goes away The followin...

Page 40: ... login window opens 3 Enter the router admin user name and password The user name is admin The password is the one that you specified the first time that you logged in The user name and password are case sensitive The BASIC Home page displays 4 Select ADVANCED Setup WAN Setup The WAN Setup page displays 5 In the MTU Size field enter a value from 64 to 1500 6 Click the Apply button Your settings ar...

Page 41: ...m unwanted intrusions from the Internet This chapter includes the following sections Enable access control to allow or block access to the Internet Use keywords to block Internet sites Manage network access control lists Schedule when to block Internet sites and services Set up security event email notifications 41 ...

Page 42: ...d list 6 Select an access rule Allow all new devices to connect With this setting a new device can access your network You don t need to enter the its MAC address This is the default setting We recommend that you leave this radio button selected Block all new devices from connecting With this setting a new device cannot access your router s Internet connection but can still access your router s lo...

Page 43: ...e router admin user name and password The user name is admin The password is the one that you specified the first time that you logged in The user name and password are case sensitive The BASIC Home page displays 4 Select ADVANCED Security Block Sites The Block Sites page displays 5 Select a keyword blocking option Per Schedule Turn on keyword blocking according to a schedule that you set For more...

Page 44: ... to block all Internet browsing access 7 Click the Add Keyword button The keyword is added to the keyword list The keyword list supports up to 32 entries 8 Click the Apply button Keyword blocking takes effect User Manual 44 Control Access to the Internet Nighthawk AC2100 Smart WiFi Router Model R7200 ...

Page 45: ... the Per Schedule radio button For information about how to specify the schedule see Schedule when to block Internet sites and services on page 48 6 Click the Add button The Block Services Setup page displays 7 To add a service that is in the Service Type menu select the application or service The settings for this service automatically display in the fields 8 To add a service or application that ...

Page 46: ...st time that you logged in The user name and password are case sensitive The BASIC Home page displays 4 Select ADVANCED Security Block Sites The Block Sites page displays 5 Do one of the following To delete a single word select it and click the Delete Keyword button The keyword is removed from the list To delete all keywords on the list click the Clear List button All keywords are removed from the...

Page 47: ...ess of the trusted computer 7 Click the Apply button Your settings are saved Manage network access control lists You can manage network access control lists ACLs that block or allow access to the Internet through your router To manage devices that are allowed or blocked 1 Launch a web browser from a computer or mobile device that is connected to the router network 2 Enter http www routerlogin net ...

Page 48: ...terlogin net A login window opens 3 Enter the router admin user name and password The user name is admin The password is the one that you specified the first time that you logged in The user name and password are case sensitive The BASIC Home page displays 4 Select ADVANCED Security Schedule The Schedule page displays 5 Specify when to block keywords and services Days to Block Select the check box...

Page 49: ...ser name and password are case sensitive The BASIC Home page displays 4 Select ADVANCED Security E mail The E mail page displays 5 Select the Turn E mail Notification On check box 6 In the Send to This E mail Address field type the email address to which logs and alerts are to be sent This email address is also used for the From address If this field is blank log and alert messages are not sent 7 ...

Page 50: ...cked site 11 To send logs based on a schedule specify these settings a From Send logs according to this schedule menu select the schedule type b From the Day menu select the day c From the Time menu select the time and select the am or pm radio button 12 Click the Apply button Your settings are saved Logs are sent automatically according to the schedule that you set If the log fills before the spe...

Page 51: ... Device Name Change the LAN TCP IP settings Specify the IP addresses that the router assigns Disable the DHCP server feature in the router Manage reserved LAN IP addresses Use the WPS Wizard for WiFi connections Specify Basic WiFi Settings Change the WiFi Mbps Settings Change the WiFi Password or the WiFi Security Set up a guest WiFi network Control the WiFi radios Set up a WiFi schedule Specify W...

Page 52: ...lt DMZ Server This feature is sometimes helpful when you are playing online games or videoconferencing but it makes the firewall security less effective Respond to Ping on Internet Port This feature allows your router to be discovered Use this feature only as a diagnostic tool or for a specific reason MTU Size in bytes The normal MTU maximum transmit unit value for most Ethernet networks is 1500 b...

Page 53: ...isk A computer designated as the default DMZ server loses much of the protection of the firewall and is exposed to exploits from the Internet If compromised the DMZ server computer can be used to attack other computers on your network The router usually detects and discards incoming traffic from the Internet that is not a response to one of your local computers or a service that you configured on ...

Page 54: ...nter the router admin user name and password The user name is admin The password is the one that you specified the first time that you logged in The user name and password are case sensitive The BASIC Home page displays 4 Select ADVANCED Setup LAN Setup The LAN Setup page displays 5 In the Device Name field type a new name 6 Click the Apply button Your settings are saved Change the LAN TCP IP sett...

Page 55: ...e page displays 4 Select ADVANCED Setup LAN Setup The LAN Setup page displays 5 In the IP Address field type the IP address 6 In the IP Subnet Mask field type the subnet mask of the router The IP address and subnet mask identify which addresses are local to a specific device and which must be reached through a gateway or router 7 Change the RIP settings Router Information Protocol RIP allows a rou...

Page 56: ...resses must be part of the same IP address subnet as the router s LAN IP address Using the default addressing scheme define a range between 192 168 1 2 and 192 168 1 254 although you can save part of the range for devices with fixed addresses To specify the pool of IP addresses that the router assigns 1 Launch a web browser from a computer or mobile device that is connected to the router network 2...

Page 57: ...router By default the router acts as a DHCP server The router assigns IP DNS server and default gateway addresses to all computers connected to the LAN The assigned default gateway address is the LAN address of the router You can use another device on your network as the DHCP server or specify the network settings of all your computers To disable the DHCP server feature in the router 1 Launch a we...

Page 58: ...r mobile device that is connected to the router network 2 Enter http www routerlogin net A login window opens 3 Enter the router admin user name and password The user name is admin The password is the one that you specified the first time that you logged in The user name and password are case sensitive The BASIC Home page displays 4 Select ADVANCED Setup LAN Setup The LAN Setup page displays 5 In ...

Page 59: ...the one that you specified the first time that you logged in The user name and password are case sensitive The BASIC Home page displays 4 Select ADVANCED Setup LAN Setup The LAN Setup page displays 5 Select the radio button next to the reserved address that you want to edit 6 Click the Edit button The Address Reservation page displays 7 Change the settings 8 Click the Apply button Your settings ar...

Page 60: ...le device that is connected to the router network 2 Enter http www routerlogin net A login window opens 3 Enter the router admin user name and password The user name is admin The password is the one that you specified the first time that you logged in The user name and password are case sensitive The BASIC Home page displays 4 Select ADVANCED WPS Wizard A note explaining WPS displays 5 Click the N...

Page 61: ...d this problem use a computer with a wired connection to access the router To specify basic WiFi settings 1 Launch a web browser from a computer or mobile device that is connected to the router network 2 Enter http www routerlogin net A login window opens 3 Enter the router admin user name and password The user name is admin The password is the one that you specified the first time that you logged...

Page 62: ...ected wirelessly to the network and you changed the SSID you are disconnected from the network 10 Make sure that you can connect wirelessly to the network with its new settings If you cannot connect wirelessly check the following Is your computer or mobile device connected to another WiFi network in your area Some WiFi devices automatically connect to the first open network without WiFi security t...

Page 63: ... and allows 802 11n devices to function at up to 800 Mbps This mode is the default mode 6 For the 5 GHz WiFi band select a setting from the Mode menu Up to 289 Mbps Legacy mode This mode allows 802 11ac 802 11n and 802 11a devices to join the selected WiFi network in the 5 GHz band of the network but limits 802 11ac and 802 11n devices to functioning at up to 289 Mbps Up to 600 Mbps Neighbor frien...

Page 64: ...enter a new password in the Password Network Key field You must enter a phrase of 8 to 63 characters The Password Network Key field displays if the WPA2 PSK AES or WPA PSK TKIP WPA2 PSK AES security radio button is selected 6 To change the WiFi security for the 2 4 GHz or 5 GHz WiFi network select a Security Options radio button None An open WiFi network that does not provide any security Any WiFi...

Page 65: ...main WiFi network For example if you configure the WiFi mode for the main WiFi network as Up to 54 Mbps in the 2 4 GHz band the guest WiFi network also functions in the Up to 54 Mbps mode in the 2 4 GHz band The channel also depends on the channel selection of the main WiFi network The router provides two default guest networks with the following names SSIDs 2 4 GHz guest WiFi network SSID NETGEAR...

Page 66: ...SSID is NETGEAR_Guest The default 5 GHz SSID NETGEAR 5G_Guest To change the SSID enter a 32 character maximum case sensitive name in this field 6 Select a WiFi security option for the 2 4 GHz or 5 GHz guest WiFi network None An open WiFi network that does not provide any security Any WiFi device can join the 2 4 GHz or 5 GHz guest WiFi network This is the default setting for the guest WiFi network...

Page 67: ...l the WiFi radios The router s internal WiFi radios broadcast signals in the 2 4 GHz and 5 GHz ranges By default they are on so that you can connect over WiFi to the router When the WiFi radios are off you can still use an Ethernet cable for a LAN connection to the router You can turn the WiFi radios on and off with the WiFi On Off button on the router or you can log in to the router and enable or...

Page 68: ...plays 4 Select ADVANCED Advanced Setup Wireless Settings The Wireless Settings page displays 5 Do one of the following for your router s WiFi networks Turn off the WiFi radio Clear the Enable Wireless Router Radio check box Turn on the WiFi radio Select the Enable Wireless Router Radio check box 6 Click the Apply button Your settings are saved Set up a WiFi schedule You can turn off the WiFi signa...

Page 69: ...saved Specify WPS settings Wi Fi Protected Setup WPS lets you join the WiFi network without typing the WiFi password To specify WPS settings 1 Launch a web browser from a computer or mobile device that is connected to the router network 2 Enter http www routerlogin net A login window opens 3 Enter the router admin user name and password The user name is admin The password is the one that you speci...

Page 70: ... the Apply button Your settings are saved Set up the router as a WiFi access point You can set up the router to run as an access point AP on the same local network as another router To set up the router as an AP 1 Use an Ethernet cable to connect the Internet port of this router to an Ethernet port on the other router 2 Launch a web browser from a computer or mobile device that is connected to the...

Page 71: ... in bridge mode You can use your router in bridge mode to connect multiple devices wirelessly at the faster 802 11ac speed You need two routers one set up as a router and the other set up as a bridge Installing your router as a bridge offers the following benefits Take advantage of gigabit WiFi speeds on current devices Use Gigabit WiFi for applications like video and gaming Connect multiple devic...

Page 72: ... Bridge Mode The Router AP Bridge Mode page displays 6 Select Bridge Mode The page adjusts 7 Click the setup bridge mode wireless settings button The Wireless Settings window opens 8 Specify the settings of the other router to which this router will connect a Select the wireless network frequency 2 4 GHz or 5 GHz For 802 11ac mode select 5 GHz b In the Name SSID file enter the wireless network nam...

Page 73: ...uter s Internet interface A bridge with a port group prevents packets that are sent between the IPTV device and the router s Internet port from being processed through the router s network address translation NAT service To configure a port group and enable the bridge 1 Launch a web browser from a computer or mobile device that is connected to the router network 2 Enter http www routerlogin net A ...

Page 74: ...vice the router might require VLAN tags to distinguish between the Internet traffic and the IPTV traffic A bridge with a VLAN tag group prevents packets that are sent between the IPTV device and the router s Internet port from being processed through the router s network address translation NAT service You can add VLAN tag groups to a bridge and assign VLAN IDs and priority values to each VLAN tag...

Page 75: ...port or WiFi port You can select more than one port 10 Click the Add button The VLAN tag group is added 11 Click the Apply button Your settings are saved Set up an IPTV port You can set up the router to create an Internet Protocol television IPTV port that can lease an IP address from your IPTV service provider Use this feature only if you subscribe to an IPTV service and your IPTV service require...

Page 76: ...an Ethernet port on the router select the Wired Ports check box that corresponds to the Ethernet port on the router to which the device is connected If your device is connected to your router s WiFi network select the Wireless check box that corresponds to the router s WiFi network to which the device is connected Note You must select at least one Wired Ports or Wireless check box You can select m...

Page 77: ...P Address and IP Subnet Mask fields specify that this static route applies to all 134 177 x x addresses The Gateway IP Address field specifies that all traffic for these addresses will be forwarded to the ISDN router at 192 168 1 100 A metric value of 1 works because the ISDN router is on the LAN The Private check box is selected only as a precautionary security measure in case RIP is activated Se...

Page 78: ...nter the IP address of the gateway The IP address of the gateway must be on the same LAN segment as the router Metric Enter a number from 1 through 15 This value represents the number of routers between your network and the destination Usually a setting of 2 or 3 works but if this is a direct connection set it to 1 10 Click the Apply button Your settings are saved The static route is added to the ...

Page 79: ...rk 2 Enter http www routerlogin net A login window opens 3 Enter the router admin user name and password The user name is admin The password is the one that you specified the first time that you logged in The user name and password are case sensitive The BASIC Home page displays 4 Select ADVANCED Advanced Setup Static Routes The Static Routes page displays 5 In the table select the radio button fo...

Page 80: ... peer connections or real time communications such as instant messaging By default the router uses Wi Fi Multimedia Quality of Service WMM QoS This chapter contains the following sections Optimize Internet Streaming With QoS Manage Wi Fi Multimedia Quality of Service Improve Network Connections With Universal Plug N Play 80 ...

Page 81: ...he first time that you logged in The user name and password are case sensitive The BASIC Home page displays 4 Select ADVANCED Setup QoS Setup The QoS Setup page displays 5 Select the Turn Internet Access QoS On check box 6 Select the Turn Bandwidth Control On check box 7 Specify the bandwidth settings Uplink bandwidth Maximum If you know the bandwidth of your Internet connection select this radio ...

Page 82: ...ensitive The BASIC Home page displays 4 Select ADVANCED Setup QoS Setup The QoS Setup page displays 5 Select the Turn Internet Access QoS On check box 6 Select the QoS by Device radio button Computers and devices that are connected to the network display in the MAC Device List By default each device is assigned a normal priority 7 Select or specify the device To select a device in the MAC Device L...

Page 83: ...button The page adjusts 7 From the Applications menu select an application or service 8 From the Priority menu select the priority for the rule The priority selections correspond to the queues in the QoS rules table 9 Click the Add button The service displays in the QoS rules table 10 Click the Apply button Your settings are saved Edit a QoS Rule You can change an existing default or custom QoS ru...

Page 84: ...ete a QoS Rule To delete a QoS rule 1 Launch a web browser from a computer or mobile device that is connected to the router network 2 Enter http www routerlogin net A login window opens 3 Enter the router admin user name and password The user name is admin The password is the one that you specified the first time that you logged in The user name and password are case sensitive The BASIC Home page ...

Page 85: ...bled for the router WMM QoS prioritizes WiFi data packets from different applications based on four access categories voice video best effort and background For an application to receive the benefits of WMM QoS WMM must be enabled for both it and the client running that application Legacy applications that do not support WMM and applications that do not require QoS are assigned to the best effort ...

Page 86: ...g peer to peer connections or real time communications such as instant messaging enable UPnP To enable Universal Plug N Play 1 Launch a web browser from a computer or mobile device that is connected to the network 2 Enter http www routerlogin net A login window opens 3 Enter the router user name and password The user name is admin The default password is password The user name and password are cas...

Page 87: ...s are the steps a packet takes between routers The number of hops can range from 1 to 255 The default value for the advertisement time to live is 4 hops which should be fine for most home networks If you notice that some devices are not being updated or reached correctly it might be necessary to increase this value 8 Click the Apply button The UPnP Portmap Table displays the IP address of each UPn...

Page 88: ...the admin password View information about the router and the Internet and WiFi settings Display the statistics of the Internet port Check the Internet connection status View and manage logs of router activity View devices currently on the network Monitor Internet Traffic Manage the router configuration file Remote access Remotely access your router using the Nighthawk app Disable LED blinking or t...

Page 89: ... connected to the router network 2 Enter http www routerlogin net A login window opens 3 Enter the router admin user name and password The user name is admin The password is the one that you specified the first time that you logged in The user name and password are case sensitive The BASIC Home page displays 4 Select ADVANCED Administration Firmware Update The Firmware Update page displays 5 Click...

Page 90: ...computer that is connected to the router network 3 Enter http www routerlogin net A login window opens 4 Enter the router admin user name and password The user name is admin The password is the one that you specified the first time that you logged in The user name and password are case sensitive The BASIC Home page displays 5 Select ADVANCED Administration Firmware Update The Firmware Update page ...

Page 91: ...word are case sensitive The BASIC Home page displays 4 Select ADVANCED Administration Set Password The Set Password page displays 5 Type the old password in the Old Password field 6 Type the new password in the Set Password and Repeat New Password fields 7 Click the Apply button Your settings are saved Enable admin password recovery The router admin password is used to log in to your router web in...

Page 92: ... recover your router admin password To recover your router admin password 1 Launch a web browser from a computer or mobile device that is connected to the router network 2 Enter http www routerlogin net A login window opens 3 Click the Cancel button If password recovery is enabled you are prompted to enter the serial number of the router The serial number is on the router label 4 Enter the serial ...

Page 93: ...nd password are case sensitive The BASIC Home page displays 4 Click the ADVANCED tab The ADVANCED Home page displays The information on this page uses the following color coding A green icon indicates that the Internet connection is fine and no problems exist For a WiFi network the network is enabled and secured A red icon indicates that configuration problems exist for the Internet connection or ...

Page 94: ...p Time The time elapsed since the router was last restarted Port The statistics for the WAN Internet port LAN Ethernet ports and WLANs For each port the window displays the following information Status The link status of the port TxPkts The number of packets transmitted on this port since the router was last started RxPkts The number of packets received on this port since the router was last start...

Page 95: ...ion Status window opens The information that displays depends on the type of Internet connection For example if your Internet connection does not require a login and the router receives an IP address automatically the window displays the following information IP Address The IP address that is assigned to the router Subnet Mask The subnet mask that is assigned to the router Default Gateway The IP a...

Page 96: ...gged in The user name and password are case sensitive The BASIC Home page displays 4 Select ADVANCED Administration Logs The Logs page displays and shows information such as the following Action The action that occurred such as whether Internet access was blocked or allowed Source IP The IP address of the initiating device for the log entry Target address The name or IP address of the website or n...

Page 97: ...fied the first time that you logged in The user name and password are case sensitive The BASIC Home page displays 4 Select Attached Devices The following information is displayed Connection Type Wired or the WiFi band for the connection Device Name If the device name is known it is shown here IP Address The IP address that the router assigned to this device when it joined the network This address ...

Page 98: ...only The restriction is applied to incoming traffic only Both Directions The restriction is applied to both incoming and outgoing traffic Select the Connection time control radio button and enter the allowed hours in the Monthly limit field 7 If your ISP charges for extra data volume when you make a new connection enter the extra data volume in MB in the Round up data volume for each connection by...

Page 99: ...n settings 1 Launch a web browser from a computer or mobile device that is connected to the router network 2 Enter http www routerlogin net A login window opens 3 Enter the router admin user name and password The user name is admin The password is the one that you specified the first time that you logged in The user name and password are case sensitive The BASIC Home page displays 4 Select ADVANCE...

Page 100: ...ting the firmware do not interrupt the reset For example do not close the browser click a link or load a new page Do not turn off the router Wait until the router finishes restarting Restore the settings To restore configuration settings that you backed up 1 Launch a web browser from a computer or mobile device that is connected to the router network 2 Enter http www routerlogin net A login window...

Page 101: ...ser from a computer or mobile device that is connected to the router network 2 Enter http www routerlogin net A login window opens 3 Enter the router admin user name and password The user name is admin The password is the one that you specified the first time that you logged in The user name and password are case sensitive The BASIC Home page displays 4 Select ADVANCED Advanced Setup Remote Manage...

Page 102: ...e remote access 1 Launch a web browser on a computer that is not on your home network 2 Type your router s WAN IP address into your browser s address or location field followed by a colon and the custom port number For example if your external address is 134 177 0 123 and you use port number 8443 enter http 134 177 0 123 8443 in your browser Remotely access your router using the Nighthawk app You ...

Page 103: ...nking on Internet LED LAN LED Wireless LED and USB LED when data traffic is detected radio button 6 To turn off all LEDs except the Power LED select the Turn off all LEDs except Power LED radio button 7 Click the Apply button Your settings are saved Return the router to its factory default settings Under some circumstances for example if you lost track of the changes that you made to the router se...

Page 104: ... takes about two minutes WARNING To avoid the risk of corrupting the firmware do not interrupt the reset For example if you are connected to the router web interface do not close the browser click a link or load a new page Do not turn off the router Wait until the router finishes restarting Erase the settings CAUTION This process erases all settings that you configured in the router To erase the s...

Page 105: ... process takes about two minutes WARNING To avoid the risk of corrupting the firmware do not interrupt the reset For example do not close the browser click a link or load a new page Do not turn off the router Wait until the router finishes restarting User Manual 105 Manage Your Router Nighthawk AC2100 Smart WiFi Router Model R7200 ...

Page 106: ... The chapter contains the following sections USB device requirements Connect a USB storage device to the router Access a storage device connected to the router from a Windows based computer Map a USB device to a Windows network drive Access a storage device that is connected to the router from a Mac Back up Windows based computers with ReadySHARE Vault Back up Mac computers with Time Machine Enabl...

Page 107: ...2 Ext3 Ext4 HFS HFS Connect a USB storage device to the router ReadySHARE lets you access and share USB storage devices that are connected to a USB port on the router If your USB storage device uses special drivers it is not compatible To connect a USB device 1 Insert your USB storage device into a USB port on the router 2 If your USB storage device uses a power supply connect it You must use the ...

Page 108: ...omatically opens and displays the files and folders on the USB storage device Map a USB device to a Windows network drive To map the USB storage device to a Windows network drive 1 Connect a USB storage device to a USB port on your router 2 If your USB storage device uses a power supply connect it You must use the power supply when you connect the USB storage device to the router When you connect ...

Page 109: ...a power supply connect it You must use the power supply when you connect the USB storage device to the router When you connect the USB storage device to the router s port it might take up to two minutes before it is ready for sharing By default the USB storage device is available to all computers on your local area network LAN 3 On a Mac that is connected to the network select Go Connect to Server...

Page 110: ...en you connect the USB storage device to the router When you connect the USB storage device to the router s USB port it might take up to two minutes before it is ready for sharing By default the USB storage device is available to all computers on your local area network LAN 3 Download ReadySHARE Vault from netgear com readyshare and install it on each Windows based computer 4 Launch ReadySHARE Vau...

Page 111: ... the router When you connect the USB HDD to the router s port it might take up to two minutes before it is ready for sharing By default the USB HDD is available to all computers on your local area network LAN 3 On your Mac go to Spotlight or the magnifying glass at the top right of the page and search for Disk Utility 4 Open the Disk Utility select your USB HDD click the Erase tab and click the Er...

Page 112: ...ences page select Security Privacy The Security Privacy page displays b Click the Advanced button at the bottom of the page If the Advanced button is grayed out click the lock icon so that you can change the settings c Clear the Log out after minutes of inactivity check box d Click the OK button Your settings are saved Use Time Machine to back up onto a USB hard disk You can use Time Machine to ba...

Page 113: ...nect button A list of USB devices connected to your router displays 8 From the Apple menu select System Preferences The System Preferences window displays 9 Select Time Machine The Time Machine window displays 10 Click the Select Backup Disk button and select your USB HDD from the list 11 Click the Use Disk button Note If you do not see the USB partition that you want in the Time Machine disk list...

Page 114: ...B Storage Advanced Settings page displays 5 Select the FTP check box 6 Click the Apply button Your settings are saved View network folders on a storage device You can view network folders on a storage device that is connected to the router To view network folders 1 Launch a web browser from a computer or mobile device that is connected to the router network 2 Enter http www routerlogin net A login...

Page 115: ... and Free Space The current utilization of the storage device Add a network folder on a USB storage device You can add network folders on a USB storage device connected to a router USB port To add a network folder 1 Launch a web browser from a computer or mobile device that is connected to the router network 2 Enter http www routerlogin net A login window opens 3 Enter the router admin user name a...

Page 116: ...the admin user is allowed access to the network folder The password for admin is the same one that you use to log in to the router 11 Click the Apply button The folder is added on the USB storage device 12 Click the Close Window button The window closes Edit a network folder on a USB storage device You can edit network folders on a USB storage devices connected to a router USB port To edit a netwo...

Page 117: ...aunch a web browser from a computer or mobile device that is connected to the router network 2 Enter http www routerlogin net A login window opens 3 Enter the router admin user name and password The user name is admin The password is the one that you specified the first time that you logged in The user name and password are case sensitive The BASIC Home page displays 4 Select ADVANCED USB Storage ...

Page 118: ...o access USB devices attached to the router s USB ports when you re not home This chapter includes the following sections Set up and manage Dynamic DNS Set up FTP access through the Internet Your personal FTP server Access USB storage devices through the Internet Remotely access a USB device using ReadyCLOUD 118 ...

Page 119: ... WAN IP address such as 192 168 x x or 10 x x x the Dynamic DNS service does not work because private addresses are not routed on the Internet Set up FTP access through the Internet To set up FTP access 1 Launch a web browser from a computer or mobile device that is connected to the router network 2 Enter http www routerlogin net A login window opens 3 Enter the router admin user name and password...

Page 120: ...TP 1 Get your NETGEAR Dynamic DNS domain name For more information see Set up a new Dynamic DNS account on page 121 2 Make sure that your Internet connection is working Your router must use a direct Internet connection It cannot connect to a different router to access the Internet 3 Connect a storage device to the router 4 If your USB storage device uses a power supply connect it You must use the ...

Page 121: ... From the Service Provider menu select NETGEAR You can select another service provider 7 Select the No radio button 8 In the Host Name field type the name that you want to use for your URL The host name is sometimes called the domain name Your free URL includes the host name that you specify and ends with mynetgear com For example specify MyName mynetgear com 9 In the Email field type the email ad...

Page 122: ... Show Status Cancel and Apply buttons 8 In the Host Name field type the host name sometimes called the domain name for your account 9 Depending on the type of service specify either the user name of the email address No IP account or DynDNS account In the User Name field type the user name for your account NETGEAR account In the Email field type the email address for your account 10 In the Passwor...

Page 123: ...storage devices through the Internet You can access USB storage devices through the Internet when you re not home To access devices from a remote computer 1 Launch a web browser on a computer that is not on your home network 2 Connect to your home router To connect with Dynamic DNS type the DNS name To use a Dynamic DNS account you must enter the account information on the Dynamic DNS page See Set...

Page 124: ...loud netgear com The ReadyCLOUD Welcome page displays 3 Click the Sign In link The Sign In page displays 4 Click the Create Account link The Create a MyNETGEAR account page displays 5 Complete the fields to set up your account and click the Create button You are now ready to register your router with your ReadyCLOUD account Register your router with ReadyCLOUD After you create a ReadyCLOUD account...

Page 125: ...LOUD page displays 7 Enter your ReadyCLOUD user name and password and click the Register button If you did not yet create a ReadyCLOUD account see Create a ReadyCLOUD account on page 124 The router is registered with ReadyCLOUD Note If the router s Internet connection mode is set to Dial on Demand the router automatically changes the connection mode to Always On This change is required for ReadyCL...

Page 126: ...r as a Media Server This chapter contains the following sections Specify ReadyDLNA Media Server Settings Play Music From a Storage Device With iTunes Server Set Up the Router to Work With TiVo Change the NTP Server 126 ...

Page 127: ...ox to enable this device to act as a media server Enable TiVo support Select this check box if you want to play ReadyNAS media on your TiVo device For more information see Set Up the Router to Work With TiVo on page 130 Enable iTunes Server Music Only Select this check box if you want to play music from a USB device that is connected to your router with iTunes on your Windows based or Mac computer...

Page 128: ...s connected to your router with iTunes on your Windows or Mac computer using Home Sharing To set up Home Sharing you need an Apple account and the latest version of iTunes installed on your computer To set up the router s iTunes server to play music on iTunes 1 Connect a USB storage device to a USB port on your router 2 If your USB storage device uses a power supply connect it You must use the pow...

Page 129: ...r displays in iTunes Set Up the Router s iTunes Server With the Remote App You can play music from a USB device that is connected to your router on your iPhone or iPad using the Apple Remote app To set up the router s iTunes server to play music on your iPhone or iPad 1 Connect a USB storage device to a USB port on your router 2 If your USB storage device uses a power supply connect it You must us...

Page 130: ...check box f Click the Apply button g Enter the passcode h Click the Allow Control button Your settings are saved Your iPhone or iPad pairs with the router and the iTunes server is ready The router displays in the Remote app 8 In the Remote app tap the router your iPhone or iPad is connected to The music that is on the USB device that is connected to the router displays in the app Set Up the Router...

Page 131: ...nable TiVo support check box is selected 6 If you changed the settings click the Apply button Your settings are saved Change the NTP Server By default the router uses the NETGEAR NTP server to sync the network time You can change the NTP server to your preferred NTP server To change the NTP server to your preferred NTP server 1 Launch a web browser from a computer or mobile device that is connecte...

Page 132: ...er radio button 6 Enter the NTP server domain name or IP address in the Primary NTP server field 7 Click the Apply button Your settings are saved User Manual 132 Use the Router as a Media Server Nighthawk AC2100 Smart WiFi Router Model R7200 ...

Page 133: ...e NETGEAR USB Control Center see the ReadySHARE Printer User Manual which is available at http downloadcenter netgear com This chapter contains the following sections Install the printer driver and cable the printer Download the ReadySHARE printer utility Install the ReadySHARE printer utility Print using the NETGEAR USB Control Center View or Change the Status of a Printer Use the Scan Feature of...

Page 134: ... started link to download the ReadySHARE Printer utility setup file to your Windows based computer 4 Follow the instructions on the page to download the ReadySHARE Printer utility Install the ReadySHARE printer utility You must install the ReadySHARE Printer utility on each computer that will share the printer After you install it the utility displays as NETGEAR USB Control Center on your computer...

Page 135: ... the printing queue By default the utility starts automatically whenever you log on to Windows and runs in the background To print a document using the NETGEAR USB Control Center 1 Click the NETGEAR USB Control Center icon The NETGEAR USB Control Center page displays 2 Select a printer and click the Connect button The printer status changes to Manually connected by Mycomputer Now only the computer...

Page 136: ...to the shared printer yet 2 To print from your computer when the status shows Manually connected by another computer do the following a Click the Connect button on your computer On the other user s computer a message displays that another user wants to connect to the printer b On the other user s computer click the Accept button The printer is released from the connection and the status changes to...

Page 137: ...ter Settings You can stop the NETGEAR USB Control Center from starting automatically when you log in to Windows You can also change the language and specify the time out to release the printer connection Turn Off Automatic Startup for NETGEAR USB Control Center You can stop the NETGEAR USB Control Center from starting automatically when you log in to Windows To turn off automatic NETGEAR USB Contr...

Page 138: ...hanges Specify the USB Control Center Time Out Specify the time out to release the printer connection To specify the time out 1 Click the NETGEAR USB Control Center icon 2 Select Tools Configuration The NETGEAR USB Control Center page displays 3 In the Timeout field type the number of minutes The time out is the number of minutes that a computer holds its connection to the printer when the connect...

Page 139: ... You can use port forwarding and port triggering to set up rules for Internet traffic You need networking knowledge to set up these features This chapter includes the following sections Manage Port Forwarding to a Local Server Port Triggering 139 ...

Page 140: ...rver computer a reserved IP address See Manage reserved LAN IP addresses on page 58 4 Launch a web browser from a computer or mobile device that is connected to the router network 5 Enter http www routerlogin net A login window opens 6 Enter the router user name and password The user name is admin The password is the one that you specified the first time that you logged in The user name and passwo...

Page 141: ...min The password is the one that you specified the first time that you logged in The user name and password are case sensitive The BASIC Home page displays 5 Select ADVANCED Advanced Setup Port Forwarding Port Triggering The Port Forwarding Port Triggering page displays 6 Leave the Port Forwarding radio button selected as the service type 7 Click the Add Custom Service button The Ports Custom Serv...

Page 142: ... 2 Enter http www routerlogin net A login window opens 3 Enter the router user name and password The user name is admin The password is the one that you specified the first time that you logged in The user name and password are case sensitive The BASIC Home page displays 4 Select ADVANCED Advanced Setup Port Forwarding Port Triggering The Port Forwarding Port Triggering page displays 5 Leave the P...

Page 143: ...erver on your local network you can use port forwarding to allow web requests from anyone on the Internet to reach your web server To make a local web server public 1 Assign your web server either a fixed IP address or a dynamic IP address using DHCP address reservation In this example your router always gives your web server an IP address of 192 168 1 33 2 On the Port Forwarding Port Triggering p...

Page 144: ...rt triggering is a dynamic extension of port forwarding that is useful in these cases An application must use port forwarding to more than one local computer but not simultaneously An application must open incoming ports that are different from the outgoing port With port triggering the router monitors traffic to the Internet from an outbound trigger port that you specify For outbound traffic from...

Page 145: ...n 7 In the Service Name field type a descriptive service name 8 From the Service User menu select a user option Any the default allows any computer on the Internet to use this service Single address restricts the service to a particular computer 9 From the Service Type menu select TCP or UDP or TCP UDP both If you are not sure select TCP UDP 10 In the Triggering Port field enter the number of the ...

Page 146: ...nter a value up to 9999 minutes This value controls how long the inbound ports stay open when the router detects no activity This value is required because the router cannot detect when the application terminates 8 Click the Apply button Your settings are saved Application Example Port Triggering for Internet Relay Chat Some application servers such as FTP and IRC servers send replies to multiple ...

Page 147: ...rver sends a return message to your router using the NAT assigned source port for example port 33333 as the destination port and sends an identify message to your router with destination port 113 6 When your router receives the incoming message to destination port 33333 it checks its session table to see if a session is active for port number 33333 Finding an active session the router restores the...

Page 148: ...heck the NETGEAR support site at netgear com support for product and contact information The chapter contains the following sections Quick tips Troubleshoot with the LEDs You cannot log in to the router You cannot access the Internet Troubleshoot Internet browsing Changes are not saved Troubleshoot WiFi connectivity Troubleshoot your network using the ping utility 148 ...

Page 149: ...re connected to the router by an Ethernet cable the corresponding numbered router LAN port LEDs light Check the WiFi settings Make sure that the WiFi settings on the WiFi enabled computer or mobile device and the router match exactly The WiFi network name SSID and WiFi security settings of the router and the computer or mobile device must match exactly WiFi passwords are case sensitive If you set ...

Page 150: ...r for troubleshooting Power LED is off or blinking This could occur for a number of reasons Check the following Make sure that the power adapter is securely connected to your router and securely connected to a working power outlet Make sure that you are using the power adapter that NETGEAR supplied for this product If the Power LED blinks slowly and continuously the router firmware is corrupted Th...

Page 151: ...If the WiFi LED stays off check to see if someone pressed the WiFi On Off button on the router This button turns the WiFi radios in the router on and off If someone disabled the WiFi radios by using the router web interface the WiFi LED also stays off The WiFi LED is lit when the WiFi radios are turned on You cannot log in to the router If you are unable to log in to the router from a computer or ...

Page 152: ... address to 192 168 1 1 Tip If the router is in access point mode or bridge mode and you do not know the IP address that is assigned to it first try to use an IP scanner application to detect the IP address IP scanner applications are available online free of charge If you can detect the IP address you don t need to reset the router to factory default settings If you are attempting to set up your ...

Page 153: ...a login the login name and password might be set incorrectly Your ISP might check for your computer s host name Assign the computer host name of your ISP account as the account name on the Internet Setup page If your ISP allows only one Ethernet MAC address to connect to Internet and checks for your computer s MAC address do one of the following Inform your ISP that you bought a new network device...

Page 154: ... that translates Internet names such as www addresses to numeric IP addresses Typically your ISP provides the addresses of one or two DNS servers for your use If you entered a DNS address during the router s configuration restart your computer Alternatively you can configure your computer manually with a DNS address as explained in the documentation for your computer The router might not be config...

Page 155: ...the router and select BASIC Wireless Note Be sure to click the Apply button if you change settings If your WiFi device finds your network but the signal strength is weak check these conditions Is your router too far from your computer or too close Place your computer near the router but at least 6 feet 1 8 meters away and see whether the signal strength improves Are objects between the router and ...

Page 156: ...es If your router and computer are connected to a separate Ethernet switch make sure that the link LEDs are lit for the switch ports that are connected to your computer and router Wrong network configuration Verify that the Ethernet card driver software and TCP IP software are both installed and configured on your computer Verify that the IP address for your router and your computer are correct an...

Page 157: ...ess of the remote device Check to see that your cable or DSL modem is connected and functioning If your ISP assigned a host name to your computer enter that host name as the account name on the Internet Setup page Your ISP might be rejecting the Ethernet MAC addresses of all but one of your computers Many broadband ISPs restrict access by allowing traffic only from the MAC address of your broadban...

Page 158: ...14 Supplemental Information This appendix includes technical information about your router The appendix covers the following topics Factory Settings Technical Specifications 158 ...

Page 159: ... User name case sensitive password Login password case sensitive Internet connection Use default hardware address WAN MAC address Determined by the protocol that is used for the Internet connection WAN MTU size AutoSensing Port speed Local network LAN 192 168 1 1 LAN IP address 255 255 255 0 Subnet mask Enabled DHCP server 192 168 1 2 to 192 168 1 254 DHCP range 192 168 1 2 DHCP starting IP addres...

Page 160: ...tion See the router label SSID name WPA2 PSK AES Security See the router label WiFi passphrase North America United States Europe Europe Other continents Varies by region Country region The available channels depend on the region RF channel Auto Note that throughput can vary Network conditions and environmental factors including volume of network traffic building materials and construction and net...

Page 161: ...Fi settings 100 nonconfigurable Radio transmission power Enabled 20 40 MHz coexistence 2346 Fragmentation length 2347 CTS RTS threshold Long Preamble Preamble mode WPS Enabled WPS capability Enabled See the router s web page select ADVANCED Advanced Setup Advanced Wireless Settings Router s PIN Enabled Keep existing wireless settings User Manual 161 Supplemental Information Nighthawk AC2100 Smart ...

Page 162: ...d 1000BASE T LAN One RJ 45 port supporting 10BASE T 100BASE TX and 1000BASE T WAN Maximum WiFi signal rate complies with the IEEE 802 11 standard Note that NETGEAR makes no express or implied representations or warranties about this product s compatibility with any future WiFi standards 802 11ac 1300 Mbps is approximately 2x faster than 802 11n 600 Mbps Up to 1300 Mbps WiFi speeds achieved when co...

Page 163: ... GHz Japan 2 412 2 472 GHz 5 GHz band US 5 18 5 24 5 745 5 825 GHz Europe 5 18 5 24 GHz Australia 5 18 5 24 5 745 5 825 GHz Japan 5 18 5 24 GHz Operating frequency range WPA2 PSK WPA PSK WPA WPA2 mixed mode WPA WPA2 Enterprise and WEP 802 11 security User Manual 163 Supplemental Information Nighthawk AC2100 Smart WiFi Router Model R7200 ...

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