View alerts
Your Nighthawk M6 displays alerts to advise you of device status changes. See View
alerts from the Nighthawk M6 web page on page 23.
SIM Not Installed
Ensure that the SIM card is installed correctly. For information about replacing a SIM,
see Replace a SIM card on page 13.
SIM Error — Check SIM
Ensure that your network service provider’s micro SIM card is inserted in the Nighthawk
M6. If a problem still exists, contact customer service. The micro SIM card might be
damaged and need replacing.
SIM Locked
You can unlock the SIM.
To unlock the SIM card from the Nighthawk M6 web page:
1. If you did not add a PIN for the SIM, contact customer service for the PIN to unlock
the micro SIM card.
2. From a computer or WiFi device that is connected to the Nighthawk M6, launch a
web browser.
3. Enter http://192.168.1.1.
The Nighthawk M6 web page displays.
4. Enter the administrator login password.
The default password is printed on the product label. The password is case-sensitive.
The home page displays.
5. Enter the SIM PIN when prompted.
6. Click the Apply button.
Your settings are saved.
User Manual
61
Troubleshooting
Nighthawk M6
