NETGEAR LB1120 User Manual Download Page 15

Page: 15 / 107

Get Started

This chapter describes how to connect to the modem. To get started, you do not need to configure the mobile
broadband connection.

The chapter contains the following sections:

•

Internet Connection Over Mobile Broadband

on page 16

•

Connect a Computer, Switch, Hub, Router, or WiFi Router to the Modem

on page 16

•

Access the Modem’s Web Pages for the First Time

on page 17

•

Change the Language

on page 19

Summary of Contents for LB1120

Page 1: ...LTE Modem Models LB1120 and LB1121 User Manual November 2017 202 11679 03 350 E Plumeria Drive San Jose CA 95134 USA...

Page 2: ...es Conformity For the current EU Declaration of Conformity visit http kb netgear com app answers detail a_id 11621 Compliance For regulatory compliance information visit http www netgear com about reg...

Page 3: ...ge 19 Chapter 3 Manage the Modem LAN Settings Change the LAN Settings 21 Manage Router Mode and Bridge Mode 23 Change the DHCP Server Settings 24 Disable the DHCP Server 26 Enable the DMZ 27 Disable V...

Page 4: ...e Settings 59 Return the Modem to Its Factory Default Settings 59 Use the Reset Button 60 Use the Modem s Web Pages to Reset the Modem to Factory Defaults 60 View Monthly Data and Session Data Usage 6...

Page 5: ...s Amber Fast and an Individual Signal and Strength LED Bar Lights Solid Green 85 LAN LED Is Off 86 You Cannot Log In to the Modem 86 Troubleshoot the Mobile Broadband Internet Connection 87 Obtain an...

Page 6: ...ge 7 Package Contents on page 8 Install the Micro SIM Card on page 8 Top Panel With Status LEDs on page 11 Back Panel With Connectors Buttons and a Port on page 12 Modem Label on page 12 Position the...

Page 7: ...onal installation and configuration are not required If a SIM card is installed and activated by default the modem automatically searches for and connects to your network provider s mobile broadband n...

Page 8: ...card and install it yourself To obtain a micro SIM card contact your mobile broadband Internet service provider If you want to use a nano SIM card that is a 4FF SIM card an adapter is required Figure...

Page 9: ...lastic SIM slot cover so that you can access the metal SIM card slot 4 Unlock the metal SIM card door by sliding it downward 5 Open the metal SIM card door Introduction and Hardware Overview 9 LTE Mod...

Page 10: ...to the metal slot 7 Close the metal SIM card door 8 Lock the metal SIM card door by sliding it upward 9 Close the black plastic SIM slot cover 10 Turn on power to the modem Introduction and Hardware O...

Page 11: ...or not correctly installed or an error occurred For more information see Troubleshoot With the LED Bars on page 84 Off The modem is not receiving power Power Solid green bar or bars The five LED bars...

Page 12: ...Off button wait about 30 seconds for the modem to complete the boot process Note Reset button A recessed Reset button to return the modem to factory default settings Gigabit Ethernet port One blue RJ...

Page 13: ...r receiving a strong 4G LTE signal Make sure that the modem is within reach of an AC power outlet and near Ethernet cables for wired computers Place the modem away from electrical devices such as the...

Page 14: ...nna for the modem to extend the mobile broadband signal range indoors or in fringe network areas The external antenna plugs into the two antenna connectors on the modem to boost speeds and extend cove...

Page 15: ...igure the mobile broadband connection The chapter contains the following sections Internet Connection Over Mobile Broadband on page 16 Connect a Computer Switch Hub Router or WiFi Router to the Modem...

Page 16: ...utomatically to the mobile broadband network change the default autoconnect option see Manage Mobile Broadband Auto Connect Options on page 30 For information about your mobile service provider and th...

Page 17: ...f the cable to the Gigabit Ethernet LAN port on the back panel of the modem Access the Modem s Web Pages for the First Time The modem comes configured and ready to use You can use the modem s web page...

Page 18: ...on see Change the Modem Password on page 38 Note b If you do not want to enter your password each time that you access the modem s web pages select the Remember me check box c Click the Sign In button...

Page 19: ...b pages To change the language 1 Launch a web browser from a device that is connected to the modem The device can be a computer that is directly connected to the modem or a client from a router that i...

Page 20: ...t the modem provides The chapter contains the following sections Change the LAN Settings on page 21 Manage Router Mode and Bridge Mode on page 23 Change the DHCP Server Settings on page 24 Disable the...

Page 21: ...VPN connection to a server that assigns IP addresses in the same range as the one that is used by the modem you must change the IP address of the modem to prevent network problems To change the LAN s...

Page 22: ...is 192 168 5 1 The Submit button displays after you change the IP address 7 In the Netmask field enter a new network mask The default network mask is 255 255 255 0 8 Click the Submit button Your setti...

Page 23: ...LTE netmask To change the modem from Router mode to Bridge mode or the other way around 1 Launch a web browser from a device that is connected to the modem The device can be a computer that is directl...

Page 24: ...signs IP DNS server and default gateway addresses to all computers connected to the LAN The assigned default gateway address is the LAN address of the modem The modem assigns IP addresses to the attac...

Page 25: ...the start and end IP addresses for the DHCP pool The IP addresses must be in the same network as the LAN IP address of the modem By default the DHCP pool consists of addresses in the 192 168 5 20 192...

Page 26: ...le the DHCP server To disable the modem s DHCP server when the modem functions in Router mode 1 Launch a web browser from a device that is connected to the modem The device can be a computer that is d...

Page 27: ...the modem or a client from a router that is connected to the modem 2 In the address field of your browser enter http 192 168 5 1 The limited Dashboard page displays 3 If you did not select the Rememb...

Page 28: ...em The device can be a computer that is directly connected to the modem or a client from a router that is connected to the modem 2 In the address field of your browser enter http 192 168 5 1 The limit...

Page 29: ...bile broadband connection of the modem The chapter contains the following sections Manage Mobile Broadband Auto Connect Options on page 30 Manually Connect to or Disconnect From the Mobile Broadband N...

Page 30: ...full Dashboard page displays 5 Select Settings Mobile Preferences 6 Select an Auto Connect option Never connect manually each use The modem does not attempt to automatically connect to the mobile broa...

Page 31: ...plays 3 If you did not select the Remember me check box when you logged in previously enter the modem password in the Sign In field See the modem label for the default password 4 Click the Sign In but...

Page 32: ...manually use the information that your mobile broadband service provider gave you To view APN profiles or add a custom APN profile for a service provider network 1 Launch a web browser from a device...

Page 33: ...ct the authentication mode to access the mobile broadband network None The service provider does not require authentication This setting is the default setting PAP The service provider uses Password A...

Page 34: ...The modem uses the selected APN profile to establish a connection with the mobile broadband network of the service provider To select an APN profile as the active profile 1 Launch a web browser from...

Page 35: ...ddress field of your browser enter http 192 168 5 1 The limited Dashboard page displays 3 If you did not select the Remember me check box when you logged in previously enter the modem password in the...

Page 36: ...y connected to the modem or a client from a router that is connected to the modem 2 In the address field of your browser enter http 192 168 5 1 The limited Dashboard page displays 3 If you did not sel...

Page 37: ...e your network more secure The chapter contains the following sections Change the Modem Password on page 38 Manage Port Forwarding for Incoming Traffic on page 38 Manage Port Filtering for Outgoing Tr...

Page 38: ...button displays after you enter a password 7 Click the Submit button Your settings are saved 8 Write down your new password and store it in a safe place or use a password management application to st...

Page 39: ...NING Enabling port forwarding creates a security risk If you do not need port forwarding keep it disabled which is the default setting To enable port forwarding and add a service or application for po...

Page 40: ...ets to activate the new settings Any devices that are connected to the modem are disconnected when the modem resets Remove a Service or Application for Port Forwarding You can remove a service or appl...

Page 41: ...warding 1 Launch a web browser from a device that is connected to the modem The device can be a computer that is directly connected to the modem or a client from a router that is connected to the mode...

Page 42: ...he Blacklist and Remove a Service or Application From the List on page 45 View Services and Applications on the Whitelist and Remove a Service or Application From the List on page 46 Disable Port Forw...

Page 43: ...t field enter the port number that is associated with the service or application c From the Protocol menu select the protocol TCP or UDP that is associated with the service or application d Click the...

Page 44: ...browser from a device that is connected to the modem The device can be a computer that is directly connected to the modem or a client from a router that is connected to the modem 2 In the address fie...

Page 45: ...Services and Applications on the Blacklist and Remove a Service or Application From the List If you enabled the blacklist you can view services and applications on the blacklist and remove a service o...

Page 46: ...emove a service or application from the whitelist To view services and applications on the whitelist or remove a service or application from the whitelist 1 Launch a web browser from a device that is...

Page 47: ...rom the List on page 45 or View Services and Applications on the Whitelist and Remove a Service or Application From the List on page 46 To disable port filtering 1 Launch a web browser from a device t...

Page 48: ...on page 48 Enter the SIM PIN to Enable the Modem to Connect to the Internet on page 50 Personalize the SIM PIN on page 51 Disable SIM Card Security on page 52 Unblock the SIM Card With a PUK on page 5...

Page 49: ...e displays 5 Select Settings Mobile SIM Security The page displays the SIM security options 6 Click the Activate button 7 In the SIM PIN field enter the PIN The Submit button displays after you enter...

Page 50: ...h a PUK on page 54 To enter the SIM PIN 1 Launch a web browser from a device that is connected to the modem The device can be a computer that is directly connected to the modem or a client from a rout...

Page 51: ...oadband network Personalize the SIM PIN If SIM security is enabled you can change the SIM PIN to a personalized code This code is not limited to four digits If SIM security is disabled you cannot chan...

Page 52: ...ou can enter only a limited number of incorrect PINs before the SIM card is blocked The number of allowed attempts depends on the SIM card If the SIM card is blocked you must obtain a PIN unlock key P...

Page 53: ...re allowed only a limited number of attempts to enter the correct PIN If you run out of available attempts the SIM card is blocked The number of allowed attempts depends on the SIM card If the SIM car...

Page 54: ...computer that is directly connected to the modem or a client from a router that is connected to the modem 2 In the address field of your browser enter http 192 168 5 1 The limited Dashboard page disp...

Page 55: ...ew SIM code enter it in both the Enter New SIM PIN and Verify SIM PIN fields If your mobile broadband service provider did not provide you with a SIM code enter a custom SIM code you can make up your...

Page 56: ...y Default Settings on page 59 View Monthly Data and Session Data Usage on page 61 Set a Plan Limit for the Data Counter on page 62 Change the Billing Cycle Counter or Reset the Data Counter on page 63...

Page 57: ...he Sign In field See the modem label for the default password 4 Click the Sign In button The full Dashboard page displays 5 Select Settings General Software and Reset The Software and Reset page displ...

Page 58: ...m The device can be a computer that is directly connected to the modem or a client from a router that is connected to the modem 2 In the address field of your browser enter http 192 168 5 1 The limite...

Page 59: ...6 In the Restore Settings section click the Browse button The default name of the backup file from which you can restore the configuration is export cfg 7 Follow the directions of your browser to loc...

Page 60: ...ease the button The modem resets and restarts This process takes about one minute Use the Modem s Web Pages to Reset the Modem to Factory Defaults CAUTION This process erases all settings that you con...

Page 61: ...browser from a device that is connected to the modem The device can be a computer that is directly connected to the modem or a client from a router that is connected to the modem 2 In the address fiel...

Page 62: ...dress field of your browser enter http 192 168 5 1 The limited Dashboard page displays 3 If you did not select the Remember me check box when you logged in previously enter the modem password in the S...

Page 63: ...ault password 4 Click the Sign In button The full Dashboard page displays 5 In the Monthly Usage section from the Billing start date menu select a new start date The Submit button displays after you m...

Page 64: ...e type of service is indicated by icons that are described in the following table Different service providers can use different icons The following figure shows an example of 4G service The following...

Page 65: ...modem or a client from a router that is connected to the modem 2 In the address field of your browser enter http 192 168 5 1 The limited Dashboard page displays 3 If you did not select the Remember me...

Page 66: ...le do the following a Scroll down to the bottom of the page and click the Save to File button The default name of the backup file is about txt b Follow the directions of your browser to save the file...

Page 67: ...ider Type of Service and Signal Strength on page 63 View Account Details and Other Details About Your Modem on page 65 Set Up SMS Alert Messages You can set up the modem to automatically send SMS aler...

Page 68: ...wser enter http 192 168 5 1 The limited Dashboard page displays 3 If you did not select the Remember me check box when you logged in previously enter the modem password in the Sign In field See the mo...

Page 69: ...l available on your plan limit For example if you set the plan limit for the data counter at 1 GB and the data limit for SMS alert messages at 10 percent the modem can generate data limit warnings for...

Page 70: ...dem generates data limit warnings for SMS alert messages if the data counter falls below the specified percentage View Alerts Your modem displays alerts to advise you of device status changes Alerts r...

Page 71: ...a web browser from a device that is connected to the modem The device can be a computer that is directly connected to the modem or a client from a router that is connected to the modem 2 In the addre...

Page 72: ...7 Manage SMS Messages This chapter describes how to manage SMS messages The chapter contains the following sections Manage Incoming SMS Messages on page 73 Send an SMS Message on page 74 72...

Page 73: ...ield of your browser enter http 192 168 5 1 The limited Dashboard page displays 3 If you did not select the Remember me check box when you logged in previously enter the modem password in the Sign In...

Page 74: ...n you logged in previously enter the modem password in the Sign In field See the modem label for the default password 4 Click the Sign In button The full Dashboard page displays 5 Select Messaging The...

Page 75: ...n page 76 Why is the download or upload speed slow on page 76 Can I connect multiple LAN devices to the modem on page 77 How do I access the modem s web pages on page 77 What do I do if I forget my ad...

Page 76: ...nfirm that your account is activated and that no other Internet connections are active Switch your modem off and on and restart your computer Verify that an access profile name APN profile exists for...

Page 77: ...f you changed the admin login password and cannot remember the password that you created you must set the modem back to factory default settings For more information see Return the Modem to Its Factor...

Page 78: ...address on a Windows 8 device 1 In the Charms bar click the Search icon 2 Enter Command Prompt 3 In the search results click Command Prompt The Command Prompt window opens 4 At the command prompt ent...

Page 79: ...evices running other operating systems refer to the user documentation for your operating system or computer Other How do I find a device s MAC address You must know the MAC address for a device when...

Page 80: ...as a series of numbers and letters This is the MAC address of your Ethernet adapter Windows 7 To find the MAC address on a Windows 8 device 1 In the Charms bar click the Search icon 2 Enter Command P...

Page 81: ...tters This is the MAC address of your Ethernet adapter Windows 10 To find the MAC address on a Mac OS X device 1 From the Apple menu select System Preferences Network The network settings display 2 Se...

Page 82: ...information and contact information The chapter contains the following sections Alert Messages on page 83 Quick Tips for Troubleshooting on page 83 Verify Normal Behavior With the LED Bars on page 84...

Page 83: ...tomatically if it goes out of the supported temperature range If this situation occurs move the modem to an area where the temperature is more suitable If the modem is too warm make sure that the area...

Page 84: ...fter approximately 12 seconds the LAN LED bar lights solid green and then goes off again 3 After approximately 15 seconds the following occurs If the Gigabit Ethernet port is connected to a device ove...

Page 85: ...ter that NETGEAR supplied for this product If the error persists most likely a hardware problem occurred For recovery instructions or help with a hardware problem contact technical support at netgear...

Page 86: ...check the following The Ethernet cable connections are secured at the modem and at the device at the other end of the cable The power of the device at the other end of the cable is turned on You are...

Page 87: ...s to the mobile broadband signal Check to see if your mobile service provider is experiencing network problems It might not be that the modem cannot connect to the Internet but rather that your servic...

Page 88: ...about TCP IP problems see TCP IP Network Not Responding on page 88 Changes Not Saved on the Modem s Web Pages If the modem does not save the changes you make in the modem s web pages do the following...

Page 89: ...ddress is the IP address of a remote device such as your mobile broadband service provider s DNS server If the path is functioning correctly replies as described in Test the LAN Path to Your Modem on...

Page 90: ...A Default Settings and Specifications The appendix contains the following sections Factory Default Settings on page 91 Technical and Environmental Specifications on page 92 90...

Page 91: ...on mode Disabled in Router mode enabled in Bridge mode IP pass through IPPT Enabled with the following address range 192 168 5 20 to 192 168 5 99 DHCP server Auto DNS mode Disabled If enabled the defa...

Page 92: ...DNS Data and routing protocols Input 200 240V 50 60 Hz Output 12 VDC 1 0A Power adapter 4 7 by 3 9 by 1 2 in width by depth by height 0 4 lb Dimensions and weight One 10 100 1000BASE T RJ 45 autosensi...

Page 93: ...B Wall Mount the Modem This appendix describes how to wall mount the modem The appendix contains the following sections Position Your Modem on page 94 Mount Your Modem on page 95 93...

Page 94: ...ignal Make sure that the modem is within reach of an AC power outlet and near Ethernet cables for wired computers Place the modem away from electrical devices such as the following Ceiling fans Home s...

Page 95: ...es in the wall where you want to wall mount the modem 2 Install wall anchors in the holes 3 Use pan head Phillips wood screws 3 5 x 20 mm diameter x length European or No 6 type screws 1 inch long U S...

Page 96: ...4 Insert screws into the wall anchors leaving 1 8 inch 3 mm of each screw exposed 5 Attach the modem to the screws and secure it into place Wall Mount the Modem 96 LTE Modem LB1120 and LB1121...

Page 97: ...l the micro SIM card Note To obtain an activated micro SIM 3FF format card contact your mobile broadband service provider If you use a nano SIM 4FF format card you must use an adapter a Ensure that po...

Page 98: ...ess the power On Off button on the modem c Wait for the Power LED to light green which might take several minutes To connect the modem to a router or other device that provides Power over Ethernet PoE...

Page 99: ...cted the modem to a router or other network device that provides PoE a Connect one end of an Ethernet cable to the Gigabit Ethernet LAN port on the modem b Connect the other end of the Ethernet cable...

Page 100: ...r operation Manage Your LTE Modem To access your LTE modem 1 Launch a web browser from a device that is connected to the modem 2 In the address eld of the web browser enter http 192 168 5 1 3 In the S...

Page 101: ...adband network to which the modem connects However if the modem does not automatically connect to the mobile broadband network the Power LED remains solid amber and you must contact your mobile servic...

Page 102: ...ro le for a mobile service provider s mobile broadband network 1 Launch a web browser from a device that is connected to the modem 2 In the address eld of the web browser enter http 192 168 5 1 The li...

Page 103: ...your mobile service provider did not specify some settings leave the default settings 7 Click the Save button The new APN pro le displays on the page but is not yet the active pro le 8 Select the radi...

Page 104: ...at you use only official NETGEAR support resources For the current EU Declaration of Conformity visit http support netgear com app answers detail a_id 11621 For regulatory compliance information visit...

Page 105: ...s and equipment Simply connect this LTE Modem directly to your router switch or computer to provide an automatic 4G LTE or 3G fallback broadband connection with download speeds of up to 150 Mbps Key F...

Page 106: ...installed in a matter of minutes and it s ideal for a wide range of environments including rural areas outdoors and locations where wireline option is not readily available The NETGEAR 4G LTE Modem is...

Page 107: ...ity 5 LED bar graph LAN Power Adapter 12V DC 1A Key Features Built in Gigabit WAN connection for flexible home and office connectivity Fast 4G LTE backup speeds up to 150 Mbps for downloads and 50 Mbp...

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