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Get Started 

17

 AC1200 WiFi Range

 Extenders

The first time that you log in to the extender, the Create Account page displays. If the 
Create Account page does not display, visit 

www.mywifiext.net

.

7. 

Complete the fields on the Create Account page and click the 

NEXT

 button.

8. 

When prompted, select your country or region from the 

Regional Settings

 menu and click 

the 

NEXT

 button.

9. 

Click the 

ACCESS POINT

 button.

The extender checks for an Internet connection.

10. 

When prompted, set the network name (SSID), security option, and password, and click the 

NEXT

 button.

Your settings are applied and the extender is ready to be used as an access point.

11. 

Use a WiFi network manager on the computer or WiFi device to connect to the new access 

point network.

Repeat this step for all of your computers and WiFi devices.

12. 

Click the 

CONTINUE

 button.

A page displays that says you successfully created an access point.

13. 

Click the 

NEXT

 button.

The registration page displays.

14. 

Complete the registration fields and click the 

FINISH

 button to complete the setup.

If you do not want to register your extender, click the 

Skip Registration

 link. Note that 

you must register your extender before you can use NETGEAR telephone support.

Summary of Contents for EX6920

Page 1: ...350 East Plumeria Drive San Jose CA 95134 USA December 2015 202 11609 01 AC1200 WiFi Range Extenders Model EX6920 User Manual...

Page 2: ...ficial NETGEAR support resources Conformity For the current EU Declaration of Conformity visit http kb netgear com app answers detail a_id 11621 Compliance For regulatory compliance information visit...

Page 3: ...deo Streaming With FastLane Technology 21 View WiFi Settings 23 Change the WiFi Network Name 24 Turn Off the SSID Broadcast to Create a Hidden Network 25 Disable or Enable the WiFi Radios 26 Change th...

Page 4: ...the Configuration Settings 41 Return an Extender to Its Factory Default Settings 42 Update the Firmware 44 Restart the Extender Remotely 45 Chapter 5 FAQs and Troubleshooting FAQs 47 Cannot Connect t...

Page 5: ...apter covers the following topics Meet Your Extenders When to Use Your Extenders How the Extenders Work Note For more information about the topics covered in this manual visit the support website at s...

Page 6: ...f with their LEDs buttons and ports Front Panel Power LED WPS LED Router Link LED Device Link LED Figure 1 Front panel LEDs Side Panels Factory Reset Button WPS button Power On Off Power connector var...

Page 7: ...Solid green WPS security is enabled WPA or WPA2 Blinking green A WPS connection is being established Off WPS security is not enabled When to Use Your Extenders We recommend that you connect through th...

Page 8: ...network that WiFi devices can join In its role as an access point the extender performs tasks that WiFi routers do such as broadcasting its network name SSID The extender must do each of these jobs so...

Page 9: ...2 2 Get Started This chapter covers the following topics Use the Extenders in Extender Mode Use the Extenders in Access Point Mode Log In to an Extender After Installation Run Smart Setup Installatio...

Page 10: ...light press the Power On Off button on the side of the extender 4 Repeat Steps 1 3 for the second extender Connect to an Existing WiFi Network To extend the range of your WiFi network you must connec...

Page 11: ...LED to light green 6 Use the Router Link LED on the front panel to help you choose a spot where the extender to router connection is optimal 7 If the Router Link LED doesn t light amber or green plug...

Page 12: ...extenders and use the NETGEAR installation assistant set up their WiFi connection to your existing WiFi router To use a web browser to connect the extender to your WiFi router 1 Use a WiFi network man...

Page 13: ...ork name SSID and password for your new extender WiFi network and click the NEXT button Note We recommend that you use a different network name SSID for your extender than the network name SSID that y...

Page 14: ...doesn t light amber or green plug the extender into an outlet closer to the router and try again Keep moving the extender to outlets closer to the router until the Router Link LED lights amber or gree...

Page 15: ...he Router Link LED is amber or red move the extender closer to the router If the Device Link LED is amber or red move the computer or WiFi device closer to the extender Connect an Ethernet Enabled Dev...

Page 16: ...light press the Power On Off button on the side of the extender 3 Use an Ethernet cable to connect the Ethernet port on the extender to a router Ethernet LAN port or a remote Ethernet LAN jack with LA...

Page 17: ...ty option and password and click the NEXT button Your settings are applied and the extender is ready to be used as an access point 11 Use a WiFi network manager on the computer or WiFi device to conne...

Page 18: ...and click the LOG IN button The Status page displays Run Smart Setup Installation You can use Smart Setup to change the extender s settings This is an easy way to connect the extender to a different r...

Page 19: ...k the NEXT button The extender applies your settings to its WiFi network names and WiFi passwords During this change the extender disconnects you from its WiFi network 10 When prompted connect your Wi...

Page 20: ...Fi Network Name Turn Off the SSID Broadcast to Create a Hidden Network Disable or Enable the WiFi Radios Change the WiFi Speed Use WPS to Add a Computer to an Extender WiFi Network Deny Access to a Co...

Page 21: ...The Status page displays 4 If your browser displays the Menu icon click it The extender menu displays 5 Select Settings Connected Devices Boost Your Video Streaming With FastLane Technology Get the mo...

Page 22: ...to use for gaming and streaming support the 5 GHz band but your WiFi router supports the 2 4 GHz band To activate FastLane mode 1 On a computer or WiFi device that is connected to the extender network...

Page 23: ...uter or WiFi device that is connected to the extender network launch a web browser 2 In the address field of your browser enter www mywifiext net A login page displays 3 Enter your user name and passw...

Page 24: ...h a web browser 2 In the address field of your browser enter www mywifiext net A login page displays 3 Enter your user name and password and click the LOG IN button The Status page displays 4 If your...

Page 25: ...must know the SSID and password and manually enter them To turn off the SSID broadcast to create a hidden network 1 On a computer or WiFi device that is connected to the extender network launch a web...

Page 26: ...er or WiFi device that is connected to the extender network launch a web browser 2 In the address field of your browser enter www mywifiext net A login page displays 3 Enter your user name and passwor...

Page 27: ...h a web browser 2 In the address field of your browser enter www mywifiext net A login page displays 3 Enter your user name and password and click the LOG IN button The Status page displays 4 If your...

Page 28: ...an view this passphrase on the WiFi Settings page for more information see View WiFi Settings on page 23 For information about using WPS to connect the extender to a WiFi network during setup see Use...

Page 29: ...ender s WiFi network you must know the PIN of the WiFi device that you are trying to connect To add a computer or WiFi device to an extender s WiFi network 1 On a computer or WiFi device that is conne...

Page 30: ...racter physical address containing the hexadecimal characters 0 9 a f or A F only and separated by colons for example 00 09 AB CD EF 01 Typically the MAC address is on the label of the WiFi device If...

Page 31: ...o the extender s WiFi network Set Up an Access Schedule You can control access to all users during specific periods of the day You can set up an access schedule that prevents Internet access through a...

Page 32: ...e Scheduled Times table 9 Click the SAVE button Your settings are saved Change an Extender s Device Name The default name is EX6920 To change the extender s device name 1 On a computer or WiFi device...

Page 33: ...ess which is the correct setting for most home networks To set up the extender to use a static IP address 1 On a computer or WiFi device that is connected to the extender network launch a web browser...

Page 34: ...the WiFi device connects to the extender but cannot get an IP address from the extender and cannot access the Internet To allow the WiFi device to receive an IP address from the extender and access th...

Page 35: ...r menu displays 6 Select Settings Connected Devices The Connected Devices section displays the MAC addresses and virtual MAC addresses for computers and WiFi devices that are connected to the extender...

Page 36: ...rn Password Protection Off and On Recover a Forgotten User Name or Password Automatically Adjust for Daylight Saving Time Manually Set the Extender Clock Back Up and Manage an Extender Configuration B...

Page 37: ...unch a web browser 2 In the address field of your browser enter www mywifiext net A login page displays 3 Enter your user name and password and click the LOG IN button The Status page displays 4 If yo...

Page 38: ...Password Off or Password On radio button 7 Click the SAVE button Your settings are saved Recover a Forgotten User Name or Password If you changed the password to access the extender and set up passwo...

Page 39: ...rd and click the LOG IN button The Status page displays 4 If your browser displays the Menu icon click it The extender menu displays 5 Select Do More Access Schedule The Access Schedule page displays...

Page 40: ...ender configuration settings After you back up the settings if you change the extender configuration settings but are not content with the new settings you can restore the extender configuration to th...

Page 41: ...iguration settings 1 On a computer or WiFi device that is connected to the extender network launch a web browser 2 In the address field of your browser enter www mywifiext net A login page displays 3...

Page 42: ...reset the extender to factory default settings you can either use the Factory Reset button on the side panel or log in to the extender and reset it For a list of factory default settings see Factory...

Page 43: ...browser enter www mywifiext net A login page displays 3 Enter your user name and password and click the LOG IN button The Status page displays 4 If your browser displays the Menu icon click it The ext...

Page 44: ...er your user name and password and click the LOG IN button The Status page displays 4 If your browser displays the Menu icon click it The extender menu displays 5 Select Settings Firmware Update 6 Cli...

Page 45: ...nnected To restart the extender remotely 1 On a computer or WiFi device that is connected to the extender network launch a web browser 2 In the address field of your browser enter www mywifiext net A...

Page 46: ...46 5 5 FAQs and Troubleshooting This chapter covers the following topics FAQs Cannot Connect to an Extender Cannot Join a WiFi Network and Receive an Error Message...

Page 47: ...age 16 I forgot my login email address and password What can I do On the login page click the Username Password Help link and answer the security questions that you set up during the initial setup For...

Page 48: ...not the same as Password25 or password25 If the extender cannot detect your WiFi network check to see if your WiFi network is still working Make sure that the WiFi router is turned on If possible mov...

Page 49: ...49 A A Factory Settings and Technical Specifications This appendix covers the following topics Factory Default Settings Technical and Environmental Specifications...

Page 50: ...e 2 Factory default settings Feature Default Settings Smart Setup Enabled WiFi communication Enabled WiFi network name SSID NETGEAR_EXT Security Disabled Transmission speed Auto1 1 Maximum WiFi signal...

Page 51: ...al Specifications Network protocol and standards compatibility Data and routing protocols TCP IP DHCP server and client DNS relay Physical specifications Dimensions 55 17 x 67 17 x 39 mm 2 17 x 2 64 x...

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