FAQs
This section provides answers for difficulties you might experience with the extender.
The web browser setup keeps asking me for my network password (passphrase)
or security key, and I am sure that I entered the correct password. What can I do?
The extender is probably placed at the borderline of the range covered by the router
or access point. To improve your signal strength, move your extender closer to your
router and make sure that the Router Link LED lights solid white or amber.
The LED lights as follows:
•
Solid white. Best connection
•
Solid amber. Good connection
•
Solid red. Poor connection
•
Off. No connection
If you are using WEP security, make sure that you are typing the network password in
the correct field.
My router security is WEP, and I entered the wrong password or security key on
the extender. I cannot access the extender anymore. What can I do?
The extender cannot check to see if the WEP password is correct. If you entered the
wrong password, your WiFi-enabled computer or mobile device is not able to get the
IP address from the extender. You must reset the extender to its factory default settings
to get the IP address back.
Can I set up the extender in extender mode if I connect it to the router or access
point with an Ethernet cable?
No. The extender is designed to connect wirelessly to the router or access point if it is
in extender mode. If the extender is in access point mode, you can connect it to the
router or access point with an Ethernet connection. For more information about access
point mode, see Use the Extender in Access Point Mode on page 17.
I am connected to NETGEAR_EXT and launched a browser and I can’t I see the web
browser setup guide. What can I do?
Try these troubleshooting steps:
•
Make sure that the Client Link LED is white and that you are using a valid IP address.
•
Relaunch the web browser and enter www.mywifiext.net in the address field. Enter
your admin user name and password and click the LOG IN button.
User Manual
68
FAQs and troubleshooting
Nighthawk AX8 8-Stream WiFi 6 Mesh Extender
