NETGEAR DVG1000 Quick Start Manual Download Page 3

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What’s inside?

Welcome to ACN

Customer Service

Netgear® N150 setup guide

Front panel

Back panel

Getting to know your device

Logins and passwords

Equipment setup

Setup Wi-Fi™ connections (optional)

ADSL MyAccount functionality

How to login to MyAccount

Add a data top up

Troubleshooting 12
Dead-On-Arrival (DOA) and Early Life Failure (ELF)

Warranty 13

Conditions 13
Warranty claims

Standard Form of Agreement

Further information

Summary of Contents for DVG1000

Page 1: ...DVG1000 N150 Wireless N ADSL Modem Router Quick Start Guide ...

Page 2: ... acnpacific com au myaccount MyAccount is your Online Customer Portal It enables you to check your monthly broadband usage change your broadband plan purchase extra broadband Top Up data download your invoices and pay your ACN account Customer Service Our dedicated Customer Service team is available 6 days a week Hours of operation 9 00am 6 00pm AEST Monday to Friday 10 00am 6 00pm AEST Saturday C...

Page 3: ...vice 5 Logins and passwords 6 Equipment setup 7 Setup Wi Fi connections optional 9 ADSL MyAccount functionality 10 How to login to MyAccount 10 Add a data top up 12 Troubleshooting 12 Dead On Arrival DOA and Early Life Failure ELF 13 Warranty 13 Conditions 13 Warranty claims 14 Standard Form of Agreement 15 Further information 15 ...

Page 4: ...to date with the latest operating system and any relevant anti virus firewall and Internet protection software Front panel The front panel consists of 9 LED lights and 2 buttons Back panel The back panel consists of port connections and also the power on off button Laptops connect with Wireless N G USB 2 0 Adapter WNA3100 WNDA3100 or WG111 Storage connected to USB port Connects to ADSL2 Connects t...

Page 5: ... Off No USB device connected Safely Remove Hardware has been activated An error has occurred with the device Solid green USB device is ready to use Blinking green USB device is in use DSL Solid green You have a DSL connection DSL port is synchronised with your network Blinking green Indicates that the Modem Router is negotiating the best possible speed on the DSL line Off The unit is off or there ...

Page 6: ...ded on the Modem Router label Your Modem Wi Fi username and password is required when you connect a device wirelessly to your Modem Router Username WNSQYWXD Password 33231245 MyAccount Your MyAccount Username is your 9 digit Customer ID Number which can be found on your first invoice You would have been asked to create a password for MyAccount during registration Your MyAccount username and passwo...

Page 7: ...SL Connect a DSL splitter directly to the telephone If you do not have an existing splitter please purchase one from a retail store alternatively contact Customer Service to order a splitter Step 3 Connect router Connect the supplied grey telephone cable from the splitter s ADSL port to the grey ADSL port on the Modem Router Step 4 Connect your home telephone not required for Naked DSL Connect you...

Page 8: ...1 If the power is connected correctly the POWER LED will light up 2 If the grey telephone cable and the splitter are connected correctly the ADSL LED will flash and after a few seconds turn solid green 3 Since the Modem Router is pre configured the INTERNET LED will turn green after a few seconds 4 If the yellow Ethernet cable is connected correctly the corresponding ETHERNET LAN LED will light up...

Page 9: ...to the Internet please ensure that the Wi Fi on the device is switched on Then select your wireless network this is your Wi Fi Network Name SSID and click Connect You will be required to enter your Network Key Password and Connect Please note the password is case sensitive Wait approximately 30 seconds for the connection to establish Repeat for each device Your Netgear N150 device can connect up t...

Page 10: ...have placed View your usage You are able to determine your off peak and peak data quota This will show you the data you have consumed until 30 minutes previously ACN also sends courtesy email notifications to your ACN email address to notify you when you are reaching your data allowance at various intervals so you are aware of your usage and can manage accordingly How to login to MyAccount 1 Visit...

Page 11: ...is is your first time please select Not Registered and follow the prompts Your username is your Customer ID number and your password is your selected password upon registration to MyAccount 4 Once you have logged in the following page will be displayed 5 Click on Broadband and select your required functionality ...

Page 12: ... back on Once the lights are on refer to page 5 open your browser and attempt to connect to the Internet Isolate your Modem Router Remove all equipment connected to the line including your splitter telephone and any other equipment except your Modem Router Restart the Modem Router and connect it to your computer via an Ethernet cable Once the lights are on try to connect to the Internet If you are...

Page 13: ...e at our option the Product in accordance with the conditions stipulated herein ACN reserves the right to charge a handling fee if a returned Product is found to not be under Warranty according to the conditions below Conditions This Warranty does not cover mechanical damage caused by misuse abuse impact or accident or damage caused to the Product or damage caused by liquids lightning power surges...

Page 14: ...e note that some of your personal settings content and other information and stored data may be lost when the Product is repaired or replaced Due to applicable law other regulation or technical restrictions ACN will not make a back up copy of your information ACN does not take responsibility for any lost information of any kind and will not reimburse you for such loss You should always make back u...

Page 15: ...of the Product or the supply of an equivalent Product or payment of the cost of replacing the Product or acquiring an equivalent Product or b the repair of the Product or payment of the cost of having the Product repaired Standard Form of Agreement Important customer information your rights and obligations For the complete terms and conditions which apply to the supply of the Product and ACN servi...

Page 16: ...23 07 2013 MKT 1419 ACN Pacific Pty Ltd ABN 85 108 535 708 Contact us Email enquiries acnpacific com au acnpacific com au Customer Service 1300 881 778 601010 ...

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