Troubleshooting
70
Wireless Cable Voice Gateway CG3700EMR-1CMNDS
ping -n 10
<IP address>
where <
IP address
> is the IP address of a remote device such as the DNS server of your
ISP.
If the path is functioning correctly, replies as in the previous section are displayed. If you
do not receive replies:
•
Check that your computer has the IP address of your gateway listed as the default
gateway. If the IP configuration of your computer is assigned by DHCP, this
information is not visible in the Network Control Panel of your computer.
•
Check that the network address of your computer (the portion of the IP address
specified by the netmask) is different from the network address of the remote device.
•
Check that your Internet LED is on.
•
If your ISP assigned a host name to your computer, enter that host name as the
account name in the Internet Setup screen.
